We don’t know how this hotel got the four star rating. We agree with the low star rating reviews. Both of our rooms need lots of TLC. The bathroom door in one of the room kept on closing by it’s self while the other room needs super arm strength to close. Same goes to the slid doors for the closets door in both rooms. Drapery are broken and can not close. Damages appeared on the wall. Previous guests used amenities were in place. And last of all, no shower mat nor glasses provided for hotel guests.

I have no clue how this is rated 4* when the whole hotel looks like it needs fixing. The WiFi is so slow, it takes 15 seconds to load google.com, the furniture looks like it is from a used store (also the edges of the walls and so on), the bathroom taps leak and the lobby has a constant loud noise from the air-conditioning. When you first walk inside it seems great but when you look closer you see that it isn't so good. It probably used to be a nice hotel but it has not been maintained properly.

This hotel is located next to the football stadium. So, prime location for events here. The hotel is about 25 min by bus to the city center. Not bad but also not as nice as if one were in the middle of the action. The hotel itself was reasonable. Service was good. Rooms were spacious but carpen both in and out of the rooms has seen better days. The hotel feels outdated. Air conditioning was not working properly, so it was hot inside the rooms. The breakfast was good and with plenty of options. Overall, good option depending on the activity you are most interested.

Spacious rooms and great breakfast! It’s a 10 euro taxi ride from the city center. I would stay here again!

Not a four star hotel. Like other reviews have noted, in desperate need of renovations. Morning buffet not worth the price (orange juice was fake sugar drink and overly sweet). We stayed in two rooms because the first did not have a useable shower! Internet access was horrible in both rooms. No tissues besides a small pack with 5 tissues in it. Toilets were small and at 6’5” I was eating my knees. Overall the hotel needs TLC.

Swimming pool is small but it is enough to make fun. open 11am ~ 9pm.

Granada is a hard choice for a holiday, let alone during a pandemic... or the end thereof (if you believe certain source). But Granada's got it beauty. It's in the geography, the architecture, the food... less so in the financial habits of the local business owners. We liked Abades de Granada and we'll probably book it for next year, ONLY dependent on prices. Circa £60/night is the limit to what i'd pay to stay here. I'll try to list the pros and cons, to spare you guys long literary review. PROS: - really nice design and amazing inner spaces - swimming pool with umbrellas and beds and it was not busy at all. It was at 1.65m deep so perfect for most ages - the restaurant was quite good - room service are the best i've seen in 4 years - mini-bar in the room gets restocked everyday - good quality beds and bedding - really quiet, i mean graveyard, although there were other guests - A/C works really good and is not strong enough to cause headaches CONS: - the place needs improvement. It looked like a mini-entifada took place there... wallpaper peeld in places, frames splintered, tiles cracked, furniture falling apart. It really gives the impression that they're trying to milk all they can out of it before selling it... i've seen places needing maintenance, but this bodered dilapidation and i mean not just in the room. Photos can be added on request but i rather document the good memories - the pool was salt-water. Who thought that was a good idea?! How did they even get it and keep it clean?! And it was clean(ish). - pool-side bar opened 7pm till 11pm only - drinks are poured by eye. I wasn't aware of this. U pay £5 for 100ml of Jack and the bartender just drops a bit in a glass (or plastic cup). If you argue, they just add a bit more. I swear this would be indictable in the UK :))) - only 2 out of 10 employees knew enough English to see us through the stay, and they were all relatively young. How would you justify that in 2021...?! - parking costs £10/night but there's free parking to the side of the hotel. It's a safe area... - gym was close, i guess COVID - WI-FI was poor in the main lobby. I struggled to do 2 zoom meetings. It was better in the rooms What made most of an impression was that the staff, although extremely disciplined and wearing masks all the time, were never smiling or as polite as in the UK. They never used the words Sir, Madam (i like to be called that sometimes, especially after a few drinks), even Mr, ggod morning or good evening, just lookedat us and expected us to initiate conversation if we needed anything... but they resolved all my issues and stayed out of our way. Overall, as i said in the beginning, i'd book again... but, strictly dependent on prices!!!

This hotel in no way qualifies as 4 star. We were obliged to present our passports before obtaining a key to our room. No other hotel in Spain had made that request. Our room was extremely sub par. There were no tissues. The hairdryer didn't work. The shower curtain was hanging by a thread. The drain cover was floating around in the show and the shower head didn't work. F your tour is taking you here, take another tour.

Great location with Lidl next door and many pubs and McD within 5 minutes. Breakfast was quite alright. Hotel needs some refurbishment

Spacious rooms,with comfortable beds.Clean and warm.Car parking under hotel and accesses by the lift from the rooms.Very handy. Most disappointing is the breakfast,we have stayed in 15 hotels in 6 weeks and this breakfast was by far the worst.Looking at older reviews this has been an ongoing complaint and would be so easy to rectify.Fresh orange juice,decent coffee and bacon properly cooked with fresh eggs.Why spoil your reputation with something so basic Staff were generally pleasant and helpful.

Very disappointed, stayed in a lot of hotels in Granada and this just didn't do it, we've stayed in better 2 stars. It was like staying in a shopping mall, no ambience. The spa and pool facilities were closed. The room was pretentious, for example, the loo provided able to give you a wash and blow dry, but there was no bath mat for getting out of the shower, the shower curtain was half hanging off, the shower leaked, the pedal bin was broken and the shower ceiling was mouldy from a water leak above. You could choose from a multitude of lighting possibilities but the scruffy binds hanging at the window did not keep out the light or heat. More annoying when attempting to switch off the lights at bed time we discovered that what we thought were light switches were for an electric blind for the window, too late! There were foolscap sheets of coloured paper in frames which we presumed was supposed to be art! There was no bin in the bedroom area, we had to ask for a glass at the bar as there were none in the bathroom. Even the cheapest hostal manages to provide a throwaway plastic one! The beds were not the most comfy. We had to ask for an extra pillow. Accessing the WiFi was complicated and we had to ring reception for help. The only redeeming feature were the staff at reception and in the cafeteria, who were attentive and extremely helpful. We wouldn't choose to stay here again, the room felt jaded and the basic facilities were just not there. There is a lot better out there for the money we paid

Absurd that my entire tour group had to presemt their passports. The tour company explained that this was the only hotel in Spain that enforced such an odd restriction. Exceptional, in a bad way. The Wi-Fi was really bad, I had a lot of difficulty connecting to the service while on the dining room and at other places within the hotel. Wifi kicks you out every 5 minutes. I was prepared for the food because of the other reviews on this website but I have to say it was actually pretty good. The soup in particular was fantastic. And they also did a great job of accommodating my companion who had a gluten allergy. The wine provided was excellent. The poolside bartender could not accommodate a frozen margarita or a pina colada. But he had a blender. The pool was far too cold for my companions to enter. They did not rate it highly. Ugly, dirty, no towels. Next to a loud highway. The hotel itself is very large but it has an odd threatening shape that resembles the designs of the famous prison panopticon.

Stopover in transit to Seville. Checking in was not so smooth. Reception not so pleasant. Room is pretty clean but shower's pressure is too low...so quite disappointed. Standard European breakfast...assorted bread, cheese, fruits, cakes, etc. It was chaos during breakfast with two batches of tourist queueing up. Management should have split it into two stations. Had a good night sleep though.

Nice hotel, big parking, strategic place, nice breakfast. but the room is really old.

Unbelievably they shut the air conditioning off at night. When people inquired why they said that the nights in Granada are so cool open the window. Then you have to deal with so much noise you cannot sleep. So I would definitely NOT RECOMMEND THIS PLACE. The food was good the staff was good but someone in Management needs to be REPLACED

Excellent employees and staff, they do helpfull smart and fast. Clear and luxury hotel. Room large, clear and have a good panorama. Big garden for bus & car parking. Back side garden for relaxing and swimming pool. Breakfast so so good but dinner perfect various.

Nice panoramic view. Hotel is good located full of bars and restaurants around. Easy get to the city center. Nearby Lidl, swimming pool is not clean and hotel needs a little renovation. Cleaning service is good. Reception nice and polite. I won't be back to this hotel.

I have to be honest about this nice hotel: building and room are spectacular, clean and unique arquitecture. Simply amazing. I am giving one star to lobby service at check-in process. We came on a large tour group and they decided to hold your passports after giving you the keys of the room, explaining that system and checking in process would be smoother and fast that way, since they need to scan each passport, and that we could pick up our passports later on that night. Of course I refused, along with another US citizen. So they told us to wait until the very last member of our 50 person group, who were willing to leave their passports, so they would check-in them. We did not left our passports. We waited about 25 min for the line to clear. At the end, the lady clerk called us and the whole process lasted about 45 seconds. I kept my passport and the gave me the key. At the moment I am writing this review, several members of our large group, have not received their passports back. This is very unusual, irregular and I might think illegal way to do such a proxess. Holding your passport for a future delivery after a scanning process seems to me very shady and risky. No one is holding my passport unless a government authority. This hotel should have a smooth, transparent and clear check in process for large groups that doesn't involve leaving your passport behind "because of the rush" and to alleviate clerks burden. They should a process for this circumstances.

Worst hotel we stayed at in Spain. They required copies of our passports for check-in. Room was very dark with old furniture and malfunctioning A/C. Art in the room consisted of three framed colouring paper (three different colours). Breakfast was ok. Will not stay here again.

Room okay. Towels not good. Discolored. White yowels need proper maintenance

The overall look of the hotel was nice. The sink in the toilet was clogged. The toiletries provided was only sufficient for 1 person, for a room with 2 pax. There was no kettle/boiler in the room and no balcony. No porter to assist with the luggage. The two trolleys for luggage in the lobby was only for display lol. Definitely not worth the 4 star rating. The only thing intriguing about this hotel was the vending machines in front of one of the elevators lol.

This is a suitable hotel if you're looking for low cost, low frills accommodation. Although it looks modern from the outside the rooms are in need of renovation, as are various public areas of the hotel. Service is functional - don't expect friendly bar side chats with the staff. The event side was very efficient bringing out lovely canapes, snacks etc on time and clearing away quickly. The food prepared for a group's special dinner I saw looked well presented.

Hotel must have been absolutely beautiful when new. Carpets are now tattered and dirty. Our door had jimmy marks on it. Pool was dirty. No coffee maker in room and coffee vending maching was not working. Underground parking was nice. Close to bus stop and metro.

The building on the outside looking good. The reception area looking good. But when you take the elevator to go to the rooms is a complete different story. Room is tired and stuffed. No curtains, some dirty filthy blinds. Bathroom with mold in the corners and grout. Not all lights working. Carpet along the hallways dirty and with stains, very tired and having a lot of wholes. For a 4stars hotel is extremely disappointing. I don’t recommend it.

Very nice hotel. Staff were really nice. Rooms are really big and have everything you need. Lovely pool area with pool side bar. Would definitely stay again. Muchas gracias

Rooms: climate control did not operate correctly. Cleanliness not great. Lack of plugs near beds. Only one pillow. Food: Fair at best. Location: Fine. It feels like a place that wanted to be more but it never worked out and now, just dies the bare minimum.

Worst hotel I ever visited from my lifetime as someone who travels a lot. I've never seen a hotel where they save their electricity bill by not having the air conditioner on in the lobby at 40degs. Even the room air conditioner didn't work properly, and it smelt bad cus they never cleaned it or replaced one. The shower was fine, but I saw a few cracks on the wall. So this place seems to be old. I have also never seen a hotel that takes your passport while u stay as a forigner. Foods are horrible, too. I'd rather go out to a bar outside the hotel. Cheap hotel like this yall should avoid.

The hotel is nice but needs a lot of maintenance, some things in the rooms don’t work or are broken.

Room was clean. Breakfast was very good. Lots of restaurant's and fast food near by

Agree that this hotel does not belong to the 4star category..total disappointment..Think twice before you stay here

Visited on 17 Jun 2023 to spend 1 night here. The rooms are a little dated, but we are just here to spend a night

Rooms very tired, Breakfast very basic, very cold in reception bar area, needs a general re vamp carpets in corridors all stained, as well as walls all marked

Do not stay at this hotel!! This is the worst hotel ever. We are a family of 3 and is often difficult to find rooms that can accommodate 3 people and that is exactly the reason why we got into this hotel. Here I'm on my vacation, woke up at 4:20 am in the middle of the night (after only getting 2 hrs of sleep) couldn't fall back asleep so decided to warn all others do not stay at this hotel! Picture was taken just now. We have no curtain! We didn't expect anything when we book this hotel, but cannot believe this hotel is lower than no expectation. We didn't pay attention to these oddly and broken window coverings when we checked in the room as we saw there is a white looking roller (thinking the white roller thing is dark out shade) under these broken pieces. Ok fine, it looks ugly, like I said not expecting anything, so as long as we have sthg to cover the windows then we will be ok. After a day of sightseeing, we got back to the room really late, almost mid night and we need to close the blinds only to find the white roller cannot be pull down. I assumed is broken! We didn't want to call the front desk, so we took out eyes covering and just sleep. The shower curtain has a bad smell the moment you turn on the water, disgusting! The beddings supposingly white are yellowish, speechless! I keep thinking to myself just get over tonight, we can find another hotel tomorrow. Finally I was able sleep but not for long, just 2 hrs and awaken by the bumpy and hard pillow and mattress. Just as I thought fine I will use the time to search for a different hotel, then my daughter woke up from her sofa bed. She complains it was hot and her pj is all set from her sweat but the room is not hot at all. It was the sofa bed. The sofa bed feels damp. I think I've made myself very clear in this review, so stay at your own risk. I have no advice for this property and management, only disappointment. And now I must look for a room for tomorrow.

Great experience. However, I don’t understand why a hotel in such category doesn’t includes parking service. If you travel by car or rent a car, be a este that unless you’re up to pay 12€ pet night, your car will sleep on the streets. First time this japonés to me. Shame.

The twin beds are pushed together (as in many Euro hotels). If you have buffet dinner included, get ready to stand in line. Rooms are clean, and the bar staff is very friendly. The check in process is ridiculous with a passport check and waiver signatures required.

I'm disillusioned with the hotel. I ordered a room for 2 people with a kingsize bed and they gave me a room with 2 single beds. Wi-Fi was terrible (dont even load a single Facebook page in 5 seconds) and the hotel park costs 12.50 € per night. The view from the room was for the freeway. It is notable that the hotel is neglected. The buffet costs €18 per person. Possibly has 4 stars just for having pool and spa.

I'm disillusioned with the hotel. I ordered a room for 2 people with a kingsize bed and they gave me a room with 2 single beds. Wi-Fi was terrible (dont even load a single Facebook page in 5 seconds) and the hotel park costs 12.50 € per night. The view from the room was for the freeway. It is notable that the hotel is neglected. The buffet costs €18 per person. Possibly has 4 stars just for having pool and spa.

Very normal hotel. Be careful with the shower, very sleepery

The hotel is huge. The room was fine though I would rate almost a 4-star. The front desk clerk was very helpful in suggestions for visits. The hotel offers parking that is approached from outside the main building though leads downstairs and then take the elevator under the main building (useful). It’s 10 euros per stay and they were flexible to allow the car to remain after we checked out. 20-30 minute walk to main attractions (old town) and next to Lidl and Petrol station. Convenient location to exit town to motorways / highways. Thanks 🙏🏻

Staff on desk are quite unfriendly. We stood for at least a couple minutes with no one as much as acknowledging us. We were checking in, so that was a great start to our trip...The house keeping staff however were very nice and helpful. Hotel is good location for the tram into the city centre, about a 3 minute walk. Quite a few nice eateries near by. Overall fabulous stay in Granada.

A big hotel, away from the city center. Not the best choice if you come for holidays. Taxi cab to the centre was about 6€. For us location was great since we were next to the building we were training for work. Breakfast was below average although it had a lot of foods to choose from. Rooms were big and comfortable. Nice and clean.

It was a bussiness travel with a group of 56 persons and we stayed for 2 nights(28 and 29 Oct 2020). The hotel is perfect, near to the motorway and the location is the best to visit everything(Tecnologic Park, La Alhambra, famous S.N mountains etc). Close to Los Carmenes football stadium and Sports Arena, 5 minutes from the city centre using metro. All the members of the football club we're satisfied because ve had an excellent accomodation. Nice rooms with marvelous view to Sierra Nevada mountains and comfortable beds for relax and a good sleep. The food was nice cooking and we enjoyed our meals. Thanks to the Hotel's staff, they're proffessionals, helpfull and polite people. I hope to travel very soon in Granada and stay again to Abades Nevada Palace hotel, this time with my family and explore Sierra Nevada mountains. At the end, many thanks to Mrs Fatima a very proffessional, polite and beautifull lady who solved all our small problems. She was our group's angel-guard! Dear Mrs Fatima many thanks from my son for the souvenir-magnets. Kindly regards, Fotis.

Very average hotel, very grumpy staff, therefore slightly below average total rating from us. Would not stay there again, and would not recommend. (Especially considering how many hotels are available in Granada.) On the other hand, there is a delightful café around the corner from the hotel where the staff is knowledgeable about the area and super friendly. If you do get stuck at this hotel, don’t bother asking the staff for anything. Check with the staff at the café! They are the best.

Guest should be informed that the pool is closed before the booking. You should really rethink your breakfasts. Tons of plastic, low quality juice, supermarket croissants. Comfy rooms, no bathrobes though. It was cosy in the end.

Aww we love Granada! And when we stay in Granada we stay at Hotel Abades Nevada Palace! Great location & excellent value! This is our second summer staying here for a few days! We love the pool area & bar! Walking distance to some fab restaurants!