AVIS image

AVIS

Home goods store Car rental agency Bus charter

😠 Arrived at both Avis counters no rep present for Avis. Waited 30 plus minutes then the lady showed up saying she was busy in the most unprofessional way possible. Airport branch around 11pm Guatemala. Plus I called earlier that day to remind them that my flight is coming in late. Just ridiculous. People often mention service,


Address

7ma Avenida A 3 - 44 Zona 9, Cdad. de Guatemala 01009, Guatemala

Website

www.avis.com

Contact

+502 2324 9000

Rating on Google Maps

4.40 (61 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 5 pm
  • Saturday: 8 am to 12 pm
  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm
  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Stefan W. 4 years ago on Google • 154 reviews
    Arrived at both Avis counters no rep present for Avis. Waited 30 plus minutes then the lady showed up saying she was busy in the most unprofessional way possible. Airport branch around 11pm Guatemala. Plus I called earlier that day to remind them that my flight is coming in late. Just ridiculous.
    4 people found this review helpful 👍

  • 5/5 Romel Macias P. 3 years ago on Google • 403 reviews
    Excellent service fully recommended. Collaborators willing to help and make your trip safe, enjoyable and unforgettable.....
    1 person found this review helpful 👍

  • 5/5 Mariano S. 6 years ago on Google • 13 reviews
    Cars are in good condition, perfectly fine to drove through solola's roads just to get the most beautiful view of atitlan's lake! I highly recommend this company not only for the professionalism but because they really care about you and your agenda to fit the appropriate car for your trip.
    2 people found this review helpful 👍

  • 5/5 Leonel Hun (. 10 months ago on Google • 196 reviews
    Excellent service, fast, immediate availability.

  • 3/5 Jc’s 2. 2 years ago on Google • 86 reviews
    Too expensive.

  • 5/5 Enrique Arriola D. 4 years ago on Google • 76 reviews
    Love it

  • 5/5 Sergio B. 6 months ago on Google • 27 reviews
    Excellent attention

  • 1/5 Fatima F. 3 months ago on Google • 13 reviews New
    Horrible wait times in my experience . I would never rent here again.

  • 1/5 João G. 3 months ago on Google • 6 reviews New
    Horrible and super manipulative behaviour. Don't go there! We lost 39 dollars on full coverage for nothing. We rented with Expedia and Avis was the car provider. When when we arrived there they said they didn't have any veicule and that we had to do it with Budget (another rental car company). Was a very bad experience. No explanations and no support, only excuses about the car policys. We had full online coverage and they said it didn't work with their company because we are in Guatemala. Very hard to get a good and proper rental car and price in Guatemala.

  • 5/5 Jaime Rivera F. 2 years ago on Google
    (Translated by Google) Excellent service. Good attention. very good everything (Original) Excelente servicio. Buena atención. Muy bien todo

  • 5/5 Carlos San R. 4 years ago on Google
    (Translated by Google) Excellent service and place to rent vehicles, the staff is very friendly. (Original) Excelente atención y lugar para rentar vehículos, el personal es muy amable.

  • 2/5 Harold O. 5 years ago on Google
    (Translated by Google) It is seen that they have improved and want to provide a good service. (Original) Se ve que han mejorado y desean prestar un buen servicio.

  • 5/5 Edgar G. 1 year ago on Google
    (Translated by Google) IT IS A COMPANY DEDICATED TO THE SERVICE OF VEHICLE RENTAL, AND SERVICE WITH PROFESSIONAL DRIVERS OF FIRST QUALITY. (Original) ES UNA EMPRESA DEDICADA A LA SERVICIO DE RENTA DE VEHÍCULOS, Y SERVICIO CON PILOTOS PROFESIONALES DE PRIMERA CALIDAD.

  • 5/5 JULIO O. 1 year ago on Google
    (Translated by Google) Excelent service (Original) Exelente servicio

  • 1/5 Robert F. 3 months ago on Google • 1 review New
    Reserved with Expedia. When I got there they said they didn't have my car only more expensive cars.


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