BlueStone Jewellery Goldsouk Mall, Gurgaon image

BlueStone Jewellery Goldsouk Mall, Gurgaon

Jewelry store

😠 My wife ordered a product from them by visiting the store but they have delayed the delivery for another week. And also, one of the staff Atul was really rude to her while talking on phone. Nobody called to inform when product got delayed, my wife was doing the follow up every time. Not a good place... People often mention experience, store, good, staff, Ajay, service, ring, collection, helpful, Kalash,


Address

Ground Floor #5, Gold Souk, Mall, Sec-43, Block C, Sushant Lok Phase I, Sector 43, Gurugram, Haryana 122003, India

Website

www.bluestone.com

Contact

+91 93249 32965

Rating on Google Maps

4.90 (1.9K reviews)

Open on Google Maps

Working Hours

  • Sunday: 11β€―am to 8:30β€―pm
  • Monday: 11β€―am to 8:30β€―pm
  • Tuesday: 11β€―am to 8:30β€―pm
  • Wednesday: 11β€―am to 8:30β€―pm
  • Thursday: 11β€―am to 8:30β€―pm
  • Friday: (Republic Day), 11β€―am to 8:30β€―pm, Hours might differ
  • Saturday: 11β€―am to 8:30β€―pm

Featured Reviews


Frequently mentioned in reviews: experience (26) store (18) good (18) staff (15) Ajay (14) service (13) ring (12) collection (11) helpful (10) Kalash (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sushant S. 2 years ago on Google
    My wife ordered a product from them by visiting the store but they have delayed the delivery for another week. And also, one of the staff Atul was really rude to her while talking on phone. Nobody called to inform when product got delayed, my wife was doing the follow up every time. Not a good place to spend your hard earned money..
    3 people found this review helpful πŸ‘

  • 4/5 Dimple Lydia A. 2 years ago on Google
    Visited the showroom to buy a ring, didn't like the service they provided. Booked product on 07/08 and was told it will be available on 17/08 (10 days waiting time) to which I agreed and paid 50% advance as asked by the worker at the showroom. No message or phone call from the showroom or their customer care to let me know the status. I called the shop on 14/08 to which Atul replied and said it should be ready by Monday (16/08), I said ok fine but didn't really liked their service so far because I was doing the follow up. Called back today just to check the status and now this guy (Atul) tells me it will be available on 24/08 and when I got upset about the whole situation he said he can cancel it right now! I waited for 10 days for this, dude!!and now you very conveniently say you can cancel the order??! Not very happy with their behaviour, to be honest! They are doing a favor to us, I guess?! We buy from them, we spend our money and they throw " the attitude". What for?? No option left but to wait for the product. Atul needs a good one on one session with his manager regarding his behaviour. Better buy online instead of visiting their store! πŸ‘ I just received my ring today dated 23/08 as promised by Mr Vishal Sharma (Store Manager). He did what he could for the timely delivery. I am giving a 4 star just because of him as he did all the follow ups plus got a really good discount. Thank you Vishal and Team.πŸ™
    2 people found this review helpful πŸ‘

  • 5/5 ritesh s. 2 years ago on Google
    Happened to visit this store few days back. Located nicely at the ground floor shop in goldsukh mall. The staff was good and courteous and showed us their range with patience. We ended up purchasing a set of ear studs. Overall a good experience.
    1 person found this review helpful πŸ‘

  • 3/5 Sunil R. 1 year ago on Google
    I am changing my review after seeing their support after my purchase. I was not expected what I got after purchasing ring from the store. After sales, reaction of same guy was different, so i ma changing my review to 3 star. Thanks to lady who has delivered with in date what she said. I don,t want to explain too much here..
    1 person found this review helpful πŸ‘

  • 5/5 Anil B. 9 months ago on Google
    Met Akash, very kind and helpful person. Helped us with the smooth purchasing. Highly recommended.
    1 person found this review helpful πŸ‘

  • 5/5 nausher ali s. 2 years ago on Google
    LIKE NAME GOLD SOUK....IT IS VERY VERY PRECIOUS PLACE...ALL JEWELLERY BRAND STAFFS ARE VERY GOOD AND PROVIDE AWESOME CUSTOMER SERVICE...MALABAR GOLD AND DIAMOND STORE HAVING AWESOME COLLECTION IN THIS MALL
    1 person found this review helpful πŸ‘

  • 5/5 Pradeep B. 1 year ago on Google
    Overall great choice for light weight diamond jewellery options.... Good Variety of designs are available here... Staff is quite good at service... Overall great shopping experience.
    1 person found this review helpful πŸ‘

  • 5/5 Abhitash S. 1 year ago on Google
    Great designs, wonderful staff that don’t mind if you trouble them for exploring the plethora of options available at the store. If it’s not at the store you can simply choose from their website and gain access to a limitless collection of rings, necklaces, bracelets and all the other things that women go loco about. Must visit. Special thanks to Raj and Kalash for all their hard work. Btw… you can also get great deals and offers that will simply pull you in. Check out the pics if you like.
    1 person found this review helpful πŸ‘

  • 5/5 Tarsem N. 3 years ago on Google
    Today i got delivery of this product Excellent Product...Decent Job done by Pushpa Singh Mam. Thanks Bluestone.
    1 person found this review helpful πŸ‘

  • 5/5 Gagan Y. 1 year ago on Google
    Overall it was very nice experience shopping with Bluestone at Gold Souk mall gurgaon. Aakash Verma (Sales Guy) was so much humble and well behaved and explained the products very well.

  • 5/5 Saurabh K. 1 year ago on Google
    Very good experience. Great collection. Ajay was very helpful in placing order

  • 5/5 Sarah S. 1 year ago on Google
    Great experience. Very soft spoken and helpful staff. Liked the designs as well

  • 5/5 Ajay K. 1 year ago on Google
    A big Thanks to Team Bluestone for helping me in my customised ring for wife... Whole Team is extremely professional and supportive. Thanks a lot for making my Day Team BlueStone Gold Souk Gurgaon.

  • 5/5 hamsini s. 8 months ago on Google
    Extensive selection of modern, everyday jewellery...very helpful sales staff who patiently help you make the best selection. Aparna who helped me today is a star. Great asset to the sales team.

  • 5/5 Unmesh S. 1 year ago on Google
    It was an extremely easy and comfortable experience to purchase jewellery. They have a very hospitable staff that eases the whole purchasing process for all sorts of occasions. Shoutout to a staff member Ankush for on helpful call assistance.

  • 5/5 Akash C. 1 year ago on Google
    Ankush K. Bajpay of Bluestones have been great during purchase of my engagement ring. Please do visit the store its opposite Tanishq in Gold Snok

  • 5/5 ankit k. 1 year ago on Google
    Very good experience with bluestone outlet in gold souk gurgaon. Good variety and delivery was before the committed time. My mom really liked the ring. Thanks team

  • 5/5 pooja m. 1 year ago on Google
    Amazing offers on old gold! Also gorgeous collection and seamless service by the staff at gold souk gurugram.. definitely coming back for more.

  • 5/5 Chaitali N. 1 year ago on Google
    Kalash is really sweet and we are always happy with her guidance. They have good options and if nt in store they do make it available for you within few days.

  • 5/5 meenakshi p. 1 year ago on Google
    One of the best experience to explore options. Staff is amazing to deal with! Had a wonderful experience with Kalash, she explained everything with patience

  • 4/5 Monika C. 1 year ago on Google
    Very good experience. The experience becomes better when you are received with a big smile. That's what happened ehen Kalash welcomed me with a big smile on her face and prompted me to buy. Thank you 😊

  • 5/5 Rosa N. 1 year ago on Google
    Dear Ajay, Thank you for your support, advice, guidance and best service. All three rings, Best design, best choice... Keep it up. Rosa

  • 5/5 Sumi S. 9 months ago on Google
    We are interact with Mr. Ajay he is very good person and cheerful. He well known how to behave with customers.

  • 5/5 RuchiArts2021 R. 10 months ago on Google
    Perfect place to buy diamond and gold . Must visit gold souk . Ajay really helped us in all the way possible and out of the box to get best . Thankyou made my day . Thankyou once again .

  • 5/5 Sonal V. 6 months ago on Google
    I had the pleasure of being assisted by Kalash at Bluestone's jewelry store, and I can't praise her enough. Kalash went above and beyond to ensure that my visit was nothing short of spectacular. Her patience was remarkable as she took the time to understand my preferences and needs. What truly stood out was her genuine interest in making my experience unforgettable. Kalash's exceptional customer service skills and dedication made my visit to Bluestone truly amazing. I can't thank her enough for her outstanding assistance!

  • 5/5 KRATI J. 7 months ago on Google
    It was a great experience staff is really polite.

  • 5/5 swati m. 7 months ago on Google
    Special thanks to Kalash, this was my second time, they have beautiful designs, very hospitable, very kind and patient in showing designs. Hugs and blessings πŸ™Œ

  • 5/5 Venkatesh G. 10 months ago on Google
    Good collection, Ajay is a very good sales guy, he helped us by understanding our requirements and also reassured us by showing us good quality by testing!

  • 5/5 Neha A. 9 months ago on Google
    Lovely store with latest collections, pleasant experience at the store

  • 5/5 rakesh s. 3 months ago on Google New
    The store experience was better than last time and experience at other store. Lata was cooperative and helpful which helped kn successful purchase

  • 5/5 Ritu K. 2 years ago on Google
    I must say Customer service is very nice. They make customers feel special. Would like to specially mention the perso who delivered the product. Keep it up.

  • 5/5 Neha P. 1 year ago on Google
    Mesmerized by the jewelry collection and staff is really courteous. Ajay helped us through the purchase really well. Thank you!

  • 5/5 aishwarya k. 2 years ago on Google
    I bought my engagement ring from here. And trust me when I say this, they literally have the best collection in the price range. I went to others stores as well, but the kind of treatment and collection I got here was brilliant.

  • 5/5 vibhuti j. 2 years ago on Google
    This is my first purchasing from BlueStone and I had a lovely experience. Great employees and service. Thanks to Ajay for the personal attention and helping me find the right jewel for myself.

  • 5/5 ShopEat T. 2 years ago on Google
    Great service.. beautiful designs.. staff us really helpful. Satisfied completely

  • 5/5 Kapil A. 1 year ago on Google
    Nice collection... We interacted with Ajay and he provided a very good service. Well behaviour staff.. Making charges are on a little bit higher end but designs are very good.

  • 5/5 KM AMRITA S. 1 year ago on Google
    This was my first experience i have visited and it was good experience in your budget with gold and diamond.

  • 5/5 Balwan S. 2 years ago on Google
    Amazing designs, jewelry of all needs.. Loves the visit, wish i could have more money to buy more, wife couldd have been happier and life could have been easier.

  • 5/5 rakesh j. 1 year ago on Google
    Great cooperation from in store employees and they help in taking the right decision.

  • 5/5 sneha k. 2 years ago on Google
    Helpful, you can find all the branded shops for gold, silver and diamond at one place.

  • 5/5 Sharmila S. 2 years ago on Google
    Awesome service … very professional staff … always a pleasure visiting your store

  • 5/5 Kanika D. 1 year ago on Google
    Store has a very good vibe. Staff in store have very good knowledge of their products. They were very polite and helpful in nature. Good collection in every category

  • 5/5 Tannu S. 1 year ago on Google
    Nice experience. Very friendly staff. Mr. Abhishek was very helpful during the entire time of purchase and showed us variety of designs which finally helped me to purchase one diamond ring.

  • 5/5 Pooja R. 1 year ago on Google
    It's always exciting to buy new jewellery and specially when you have options to explore. It was really appreciated how Ankush in bluestone was with me till I finalized the jewellery. He is really kind and helpful. Thanks Bluestone.

  • 5/5 Priyanka B. 1 year ago on Google
    Amazing experience at the Gold Souk store. Thank you Pradeep for being so patient with our queries and for helping us make the perfect choices.

  • 5/5 Diksha D. 1 year ago on Google
    I liked the collection, chic and premium. Staff’s behaviour too very politeπŸ‘

  • 5/5 gourav v. 1 year ago on Google
    Pradeep at gold souk mall helped select a ring which me and and ny fiance were finally able to agree.The process was smooth and hassle free.

  • 5/5 Nikhil Kumar C. 1 year ago on Google
    Got the ultimate ring we were looking for, the engagement ring as we were expecting πŸ˜„πŸ˜„ Upon searching a number of places this was the only store that got us the perfect one. Thanks to Kalash and wonderful staff members who helped us select it and made the process smooth. #happy πŸ’πŸ˜„

  • 5/5 Sumit S. 1 year ago on Google
    Team is very nice , polite & co-operative with lots of patience. Ankush, Ajay & Raj are 3 of the team with nice Selling skills & we felt like family with them.

  • 5/5 Drsundeep S. 1 year ago on Google
    Delightful experience with Ajay Verma.He helped us a lot in jewellery selection, was very polite, courteous and a true gentleman. Had a amazing experience shopping with bluestone

  • 5/5 Tanisha S. 1 year ago on Google
    I had a wonderful customer experience. We loved the products. Thank you so much Ajay Sir and Ankush Sir for greeting us.

  • 5/5 Naveen T. 1 year ago on Google
    Had a great buying experience. Ajay not only helped us select the best ring. But also told us about all the products and latest trends! Thanks

  • 5/5 pallavi h. 1 year ago on Google
    Great experience with Ajay and Kalash!!! Helped me pick a great design patiently, very happy with the service! Highly recommend!

  • 5/5 Birgit G. 1 year ago on Google
    Kalash and Ankush are very customer oriented and helpfull. They know the products and can guide you competently through buying process of your jewelry.

  • 5/5 Niyati G. 1 year ago on Google
    The showroom had an amazing collection. Got a great service by Mr. Ajay there! Definitely looking forward to shopping more from them!


Call +91 93249 32965 Open on Google Maps

Amenities


  • Payments
    • βœ“οΈ Cheques
    • βœ“οΈ Debit cards
    • βœ“οΈ Credit cards
    • βœ“οΈ NFC mobile payments
  • Offerings
    • βœ“οΈ Repair services
  • Accessibility
    • βœ“οΈ Wheelchair-accessible car park
    • βœ“οΈ Wheelchair-accessible entrance
  • Service options
    • βœ“οΈ Delivery
    • βœ“οΈ In-store pick-up
    • βœ“οΈ In-store shopping
    • βœ“οΈ Same-day delivery

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