ORRA Fine Jewellery image

ORRA Fine Jewellery

Jewelry store β€’ Jeweler

πŸ‘πŸ‘ Had visited the Orra store to buy myself a Platinum chain for the New Year. Visited multiple jewellers, but was extremely disappointed with the lack of designs or the extremely high making charges! But Orra was like a wingman to the rescue. Great hospitality by Mr. Abhijit and he was patient in exp... People often mention store, Orra, experience, good, customer, great, staff, service, collection, designs,


Address

Shop No. 3 & 4 , Gold Souk Mall, Vyapar Kendra Rd, Gurugram, Haryana 122002, India

Website

www.orra.co.in

Contact

+91 95555 81706

Rating on Google Maps

4.80 (301 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10:30β€―am to 8β€―pm
  • Monday: 10:30β€―am to 8β€―pm
  • Tuesday: 10:30β€―am to 8β€―pm
  • Wednesday: 10:30β€―am to 8β€―pm
  • Thursday: 10:30β€―am to 8β€―pm
  • Friday: (Republic Day), 10:30β€―am to 8β€―pm, Hours might differ
  • Saturday: 10:30β€―am to 8β€―pm

Featured Reviews


Frequently mentioned in reviews: store (20) Orra (17) experience (17) good (14) customer (11) great (10) staff (10) service (10) collection (9) designs (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Lovekesh Y. 2 years ago on Google
    I am an avid customer of Orra since last few years, and have been thoroughly impressed by their collection on every visit. The workmanship is exquisite and the designs are unique. Mr. Sandeep Sharma has always been of great help while navigating through the store. The staff is curteous and hospitality is top notch.
    2 people found this review helpful πŸ‘

  • 5/5 Vishal M. 3 months ago on Google New
    Had visited the Orra store to buy myself a Platinum chain for the New Year. Visited multiple jewellers, but was extremely disappointed with the lack of designs or the extremely high making charges! But Orra was like a wingman to the rescue. Great hospitality by Mr. Abhijit and he was patient in explaining things to me and was so interested in ensuring that I get the design that I love the most. Great designs and best prices! Would definitely recommend if you’re looking to buy Platinum jewellery.
    2 people found this review helpful πŸ‘

  • 5/5 Dr karan B. 8 months ago on Google
    It was a amazing and unforgettable experience we had ....and one of the reason that we had purchased a jewelry is Mr shishpal...he is such a polite and knowledgeable person with very nice behavior....overall we had a great experience with ORRA ...and definitely we will do our next visit in this store... And we had a good handsome discount also.... A big THANKS to ORRA😊
    1 person found this review helpful πŸ‘

  • 5/5 Pallavi B. 8 months ago on Google
    Orra has amazing collection and the most hospitable staff with best pre sales and post sales services ever. They are like family and help you decide what suits you best. Thank you Abhijit Mohan for cooperating and dealing with all our tantrums! Amazing service :)
    1 person found this review helpful πŸ‘

  • 5/5 Satyaprakash D. 5 months ago on Google
    Abhishek helped us in finding the right jewellery and also explained the different nuances of diamond . Staff was courteous and super fast service.
    1 person found this review helpful πŸ‘

  • 5/5 balam n. 9 months ago on Google
    I am an avid customer of Orra since last few years, and have been thoroughly impressed by their collection on every visit. The workmanship is exquisite and the designs are unique. Mr.Sachin yadav has always been of great help while navigating through the store. The staff is curteous and hospitality is top notch
    1 person found this review helpful πŸ‘

  • 5/5 Harleen K. 5 months ago on Google
    Got my ring customized from this store of Orra. Quite happy about the final look of the ring...Abhijit was super helpful and helped through the entire process a great deal. While the process took long due to some IT issues, happy with the final result :)
    1 person found this review helpful πŸ‘

  • 5/5 Nidhi S. 7 months ago on Google
    I had an excellent experience at Orra. Abhijit was incredibly helpful from the beginning , guided us and help us understand about the design and products. Enjoyed out visit at store .
    1 person found this review helpful πŸ‘

  • 1/5 Shubhani C. 2 years ago on Google
    The biggest problem with these brands are their exchange criteria. When you buy they compare themselves to brands like Tanishq but when you go to return their own product they want the bill which in these digital times is easily traceable from their systems. But the staff in this store is the most uncooperative of all. They were not even ready to check their system with our phone number? Do not compare yourself to Tanishq when you are not even 1% of them in terms on principles and ethics. Buying the band from here three years back was a bad experience and now returning is more even more painful.
    1 person found this review helpful πŸ‘

  • 5/5 Neha S. 6 months ago on Google
    It was a great experience and Abhijit has been extremely patient and helpful. Would love to visit again. Thank you team Orra 😊
    1 person found this review helpful πŸ‘

  • 5/5 Akshita S. 7 months ago on Google
    We had a very good shopping experience at Orra . Mr .Pappu Kumar and Mr.Abhijit were very generous and courteous along with other team members also .
    1 person found this review helpful πŸ‘

  • 5/5 Navya B. 2 years ago on Google
    Always have had a lovely experience at ORRA. The products & service has been impeccable for the past 4 years since i’ve been visiting the store & am assisted by my sales associate Mr. Mintu Shah who is very warm & beyond helpful.
    1 person found this review helpful πŸ‘

  • 5/5 Neelofar S. 2 years ago on Google
    It's almost 2 Decades I am Associated with Orra and I absolutely admire the collection, quality and of course the way I have been handled as a customer. Every time I visit I was given uncompromised attention ..I would definitely mention Sandeep (gold souk orra store) Sandeep has a proactive approach, he understands his customers and their choice and he is always ready with his research on products according his customer taste and he definitely displays a set of characteristics for Instance personality, values, and even an aesthetic visual identity".what we call is a brand..
    1 person found this review helpful πŸ‘

  • 5/5 deepika b. 8 months ago on Google
    Excellent products and outstanding service by Mr. Abhishek Saini who was beyond amazing in our entire buying journey. Truly impressed.

  • 4/5 Vijay Singh Y. 1 year ago on Google
    Good option for diamond jewellery..shop located on gf in gold souk mall in Gurgaon,sushant lok 2.

  • 5/5 Sushma S. 1 year ago on Google
    I love Orra specially goldsuck Gurgaon store Rachna in store she is best. She takes special care and store manager Pawan is also very friendly In general staff is polite

  • 5/5 Shweta M. 1 year ago on Google
    Abhijit at Orra, Gold Souk Gurgaon was very helpful and prompt. Made a quick selection with his help, home delivery was very comfortable as well.

  • 5/5 Asha Y. 1 year ago on Google
    One of the best jewels outlet I have visited. They have amazing collection with beautiful interior. had a amazing experience there , they have provided good services with amazing staff.

  • 5/5 Dina B. 1 year ago on Google
    It was nice visiting the store Ambience of store is really good

  • 5/5 pratibha a. 1 year ago on Google
    I had a great experience shopping with orra. They have great range of products and excellent customer service. Kudos to Abhijit Mohan for helping us out in choosing want we need.

  • 5/5 Abhishek S. 1 year ago on Google
    Tried this outlet for the first time this year and liked their collection. I was looking for a special gift for my wife and I managed to find a great one within my budget. Staff member who attended me was helpful, polite and definitely knew her stuff!

  • 5/5 Varnika B. 1 year ago on Google
    great hospitality by Meenakshi Khanna

  • 5/5 Kirshan K. 1 year ago on Google
    Had an pleasant experience at the store ,availability of good fine products and very cooperative staff .

  • 5/5 anisha s. 1 year ago on Google
    Loved the patience and service provided by meenakshi at gold souk . We took 2hrs of her time and she gave us perfect details and an amazing service !

  • 5/5 SEEMA D. 1 year ago on Google
    Collection is good . exhibition experience n collection is v good .offers r also good.team is helpful.

  • 1/5 Mahesh 1 year ago on Google
    Pathetic experience. No customer service at all. Staff is rude and even they are free but didn't bother to serve customer.

  • 5/5 SEJAL K. 1 year ago on Google
    The ambiance of the showroom was beyond imaginable .. The staff is commendable in terms of showing every its & bits of the asked jewelleries.

  • 5/5 MAYANK N. 1 year ago on Google
    Great experience.. big thanks to Mr.sachin yadav for treat us very well ..

  • 5/5 Rahul Y. 1 year ago on Google
    I meet with your Relationship Executive Sachin Yadav his explanation skills was very good good investment plans you have over-all good service

  • 5/5 Aastha S. 1 year ago on Google
    We had a good experience. The collection was good and the service by Rahul and Meenakshi was incredible. Must visit.

  • 4/5 Hema C. 1 year ago on Google
    I had bought some Jewellery last year from Orra for my daughters birthday and Mr Ganesh the Assistant Manager of the store is in touch with me since then . He is updating about the promotions as well as about the new collection time to time. It has become a ritual for us to visit the store incase we have to buy some jewellery . Keep it up Orra introducing fabulous pieces . Mar Ganesh thank you to keep me updated about the promotions .

  • 5/5 umang c. 1 year ago on Google
    Very polite and cooperative staff, with wide variety of beautiful design for everyone. Special call out for Mr Sandeep Kumar(ast store manager), for understanding the requirement and showing patience for 1st time buyer like me.

  • 5/5 Girijesh K. 1 year ago on Google
    Very good experience, all members are quite professional particularly Sandeep kr Sharma

  • 5/5 Noopur S. 1 year ago on Google
    Nice staff, easy for return and exchange . Mintu shah helped me a lot in recent purchase. Kudos to him

  • 5/5 varchas s. 2 years ago on Google
    Great customer experience - we reached the store at the closing time. Hence couldn't decide which piece to pick. They were kind enough to call the next day and agreed to deliver the piece from the store within 2 hours. Payment was online and that was hassle free as well. Lastly the great designs at very reasonable prices. Thank you Ganesh and Shalini at Orra Gold Souk Gurgaon.

  • 5/5 Anushruti S. 2 years ago on Google
    We are the permanent customer of Orra Jewellers from past so many years. This is all about trust and how executives deal with the customer. They have Fine quality of gold , diamond and platinum but their designs are really exclusive. Moreover , their executives make you feel like their family members and make you so comfortable. In Gurgaon , I am in touch with Mr Mintu who always suggest about designs , rates or any discounts. Whenever I want to buy anything , he is always ready to share designs and rates and make sure to deliver on time. So overall experience is really WOW😊Team Orra , keep giving us exclusive designs and keep growing and rocking.. one small request , Try to match Gold rate like Malabar , to keep your customer with you. Only one small suggestion.


Call +91 95555 81706 Open on Google Maps

Amenities


  • Payments
    • βœ“οΈ Cheques
    • βœ“οΈ Google Pay
    • βœ“οΈ Debit cards
    • βœ“οΈ Credit cards
    • βœ“οΈ NFC mobile payments
  • Offerings
    • βœ“οΈ Repair services
  • Accessibility
    • βœ“οΈ Wheelchair-accessible seating
    • βœ“οΈ Wheelchair-accessible car park
    • βœ“οΈ Wheelchair-accessible entrance
  • Service options
    • βœ“οΈ Delivery
    • βœ“οΈ Kerbside pickup
    • βœ“οΈ In-store pick-up
    • βœ“οΈ In-store shopping
    • βœ“οΈ Same-day delivery

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