Ace image

Ace

Hardware store

🫤 Bad service, very. The customer support is just broken. I bought an item, they gave me something else. When I came back to get the item I payed for it took the staff 1 hour to understand what to do and eventually just refunded me. Alex was the only one who tried to help and he gets the stars, if i...


Address

Altalef St 4, Yehud-Monosson, Israel

Website

www.ace.co.il

Contact

+972 3-632-6161

Rating on Google Maps

3.40 (1.5K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 9 pm
  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 2:30 pm
  • Saturday: 10 am to 10 pm
  • Sunday: 9 am to 9 pm
  • Monday: 9 am to 9 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Nadav V. 2 years ago on Google
    Bad service, very. The customer support is just broken. I bought an item, they gave me something else. When I came back to get the item I payed for it took the staff 1 hour to understand what to do and eventually just refunded me. Alex was the only one who tried to help and he gets the stars, if it wasnt for him they would get 0 stars. Yahud branch, stay away.
    1 person found this review helpful 👍

  • 1/5 Alex L. 2 years ago on Google
    I was waiting almost 15 minutes for obtaining some service from the staff. The store was heavily undermanned by workers. Besides, the dustbin I ordered looked as if someone had taken it out of a larger dustbin where the former had resided for a couple of weeks. It is really regretful, because formerly ACE was way way better.

  • 3/5 Tudor K. 1 year ago on Google
    Insanely expensive shop, all the chain's stores, not only this specific one.

  • 3/5 Arik B. 3 years ago on Google
    ACE transformed from decent home improvement store to a place that mostly sells junk they bought cheap in China in not so cheap prices. The selection of home improvement stuff and tools is limited. The store located in BIG new stores court, parking is convenient. Prices are moderate to high

  • 1/5 Leonid F. 1 year ago on Google
    Terrible service, terrible products, the atmosphere is depressing

  • 3/5 mily a. 1 year ago on Google
    Not so great quality and prices

  • 2/5 Tom W. 2 years ago on Google
    Lack a big variety of products, feels claustrophobic and not clean at all

  • 4/5 Itamar C. 5 years ago on Google
    A DIY "home depot" style store, furniture, hardware, auto department, plumbing, etc etc... Staff are a little sleepy... But once you ask assistance they'll do their best. Prices are high for some of the things compared to the smaller non network hardware stores

  • 4/5 Mark M. 5 years ago on Google
    Works on Saturday.. You can find there almost anything for home but very overpriced relative to dedicated hardware stores.

  • 3/5 Sophie D. 1 year ago on Google
    Standard chain shop. Home repairs supplies and equipment. The service is below average. Not enough sellers.

  • 4/5 Ilan G. 1 year ago on Google
    Self Service in the most literal sense possible, but prices are reasonable with good selection

  • 3/5 Beni I. 1 year ago on Google
    Found around 60% of what I needed. The selection is limited, the prices are high, but the staff is helpful

  • 4/5 Jonatan Z. 1 year ago on Google
    A handy place for car and home products

  • 2/5 Tomer M. 1 year ago on Google
    I honestly feel that they are overpriced


Call +972 3-632-6161 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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