1/5 Domo J. 2 years ago on Google
Upon
arrival,
I
was
told
that
the
front
desk
could
not
check
me
in
without
an
authorization
form
from
the
owners.
There
was
never
any
authorization
form
sent
to
me,
so
the
front
desk
then
had
to
try
and
contact
someone
directly
to
email
it
over.
After
getting
the
authorization
form
sent
and
having
to
try
and
fill
it
out,
that
process
took
another
45min
to
an
hour,
which
you
can
imagine
is
beyond
inconvenient
after
coming
from
a
long
flight,
especially
when
this
form
shouldβve
been
sent
to
me
beforehand.
So
I
was
finally
able
to
check
in
to
my
room
and
to
my
unpleasant
surprise,
the
room
was
in
terrible
condition.
Along
with
the
many
issues
this
place
has,
like
the
horrible
communication
(there
is
no
direct
host
or
onsite
concierge
you
can
contact)
and
a
piece
of
the
balcony
window
being
completely
detattached
from
the
wall
(I
had
to
hunt
down
maintenance
to
fix
this,
but
why
was
a
whole
window
piece
dettached
from
the
wall
in
the
first
place?),
during
my
stay
I
had
to
deal
with
bugs
(yes
bugs),
dents/stains
on
the
walls,
chipping
paint
in
the
entire
bathtub,
and
a
dirty
stained
bathmat
(yes
they
rented
it
with
the
place
in
this
condition).
Once
I
was
finally
able
to
get
in
contact
with
someone
from
their
customer
service
line
the
next
day,
I
explained
all
the
issues
and
was
told
that
they
were
so
sorry
and
that
theyβd
be
looking
into
compensation
for
my
stay.
Fast
forward
two
weeks
later,
did
not
receive
any
refund
or
any
update
from
them.
Would
never
recommend
this
place,
not
even
to
my
worst
enemy.
A
one
star
review
is
gracious.
2 people found this review helpful π