HealthclubNU image

HealthclubNU

Gym Physical fitness program Sports school

😠 We have been members for 6 to 7 years. Was always pleasant and excellent. Equipment is outdated, compared to other gyms it is an old mess. Did a lot for the gym, took photos without obligation (I'm a photographer), helped with the renovation, no problem at all. When Covid-19 came into play, the gym... People often mention Jeroen, mijn, customer, owner, training,


Address

Cruquiusweg 37, 2102 LS Heemstede, Netherlands

Website

www.healthclubnu.nl

Contact

+31 23 528 0005

Rating on Google Maps

4.40 (69 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 7 am to 10:30 pm
  • Thursday: 7 am to 10:30 pm
  • Friday: 7 am to 9 pm
  • Saturday: 8 am to 4 pm
  • Sunday: 8 am to 4 pm
  • Monday: 7 am to 10:30 pm
  • Tuesday: 7 am to 10:30 pm

Featured Reviews


Frequently mentioned in reviews: Jeroen (11) mijn (8) customer (7) owner (6) training (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Peter van R. 3 years ago on Google • 7 reviews
    We have been members for 6 to 7 years. Was always pleasant and excellent. Equipment is outdated, compared to other gyms it is an old mess. Did a lot for the gym, took photos without obligation (I'm a photographer), helped with the renovation, no problem at all. When Covid-19 came into play, the gym chose the following options: freeze subscriptions, pay 50%, or continue paying 100%. We opted for 50% payment out of loyalty. At one point I saw a piece by Arie Boomsma about Vondelgym on Facebook. Arie had frozen all members of his own accord in order to keep all his members and the members could take online classes for free, which was not the case with HealthNu if you had frozen the subscription. I had shared that piece from Vondelgym on Facebook without mentioning HealthClubNu and had no malicious intentions whatsoever. I was then approached by the owner and by an employee of HealthClubNu with the announcement that I had publicly pilloried healthClubNu, because she felt offended. We had said this and the air was cleared. Then I heard that the collaboration with my kickboxing teacher had ended in a not so pleasant way and I had just taken out a personal training package for €1680 and I had already paid €7000 for Personaltraining. I don't think I was a bad customer. I then approached the owner to refund the remaining amount of €1314 to my account because I did not want another trainer. It took a week for me to get it back and my subscription was retroactively refunded to my account from March 16 and I was canceled. This is a gym that has not treated me respectfully and I speak for myself, but there are members who have canceled who were also not treated respectfully. In every company a customer is king and especially in Covid-19 time/period. For the owner, money is his motivation and not people. Very disappointing. The owner also does not tolerate criticism, there is a good chance that you will have to leave the gym. The manager and the owner of the health club now use dictatorial management and the manager may take a course in communication skills. I have never experienced such a rude person where customer should be king. The owner once said: “We sell the customer a dream.” It turns out to be a nightmare and I say, keep dreaming!!
    19 people found this review helpful 👍

  • 5/5 Bart H. 1 year ago on Google • 274 reviews
    Top gym

  • 1/5 Maaike Van H. 3 years ago on Google • 3 reviews
    I was a loyal customer for 7 years. Poor communication during the Corona time. The live lessons were also very poor, for which customers also had to pay money. They are money grubbers, say they think about customers: nothing of the sort. Suggestion box? Was it looked into at all? Furthermore, all praise for some instructors! Super sweet ! Only the management there could use a lesson in professionalism. I was called by a manager there and treated very unsympathetically! As a loyal customer, I just couldn't understand that. I hope they learn from this feedback, but never exercise there ;) greetings Maaike
    9 people found this review helpful 👍

  • 1/5 Sylvana D. 1 year ago on Google
    (Translated by Google) Way too expensive gym for what you get Owners are entrepreneurs and do not understand any fitness or training. Not the right equipment. Way too old stuff. The only plus point is the people who work there are knowledgeable and very friendly. (Original) Veel te dure sportschool voor wat je krijgt Eigenaren zijn ondernemers en zelf geen verstand van enige fitness of trainingen. Niet het juiste equipment. Veel te oude zooi. Enige pluspunt de mensen die er werken er wel verstand van hebben en heel vriendelijk zijn.
    3 people found this review helpful 👍

  • 1/5 Babs van den H. 2 years ago on Google
    (Translated by Google) It is hardly possible to book lessons via the app because they are immediately full when you can book. Also unclear conditions in the contract, which made it clear that you have to pay another month in arrears with a short-term contract. (Original) Via de app nauwelijks mogelijk om lessen te boeken omdat ze meteen vol zitten op het moment dat je kan boeken. Tevens onduidelijke voorwaarden in contract waardoor bleek dat je nog een maand erachteraan moet betalen bij een kortlopend contract.
    3 people found this review helpful 👍

  • 5/5 Rifat S. 1 year ago on Google • 80 reviews
    I have been training here for 1 month now. The fact that personal guidance is really personal guidance makes this gym worth 5 stars for me. We listen carefully to your wishes and create a tailor-made training schedule for you. I think regular evaluation of how the exercises are going is a huge plus. It isn't made more beautiful than it is and I like that. The fact that there is a sauna is also a big plus.

  • 5/5 Penny De V. 2 months ago on Google • 63 reviews New
    A beautiful gym. Great classes, don’t miss Henriette’s yoga! Important to know that even if you take a 3 month membership and say it’s only 3 months upfront you do need to give one month’s notice. I had some issues but Martin the manager kindly resolved them. Which gives them 5 stars for customer service!

  • 1/5 Ruru_ N. 1 year ago on Google
    Onlangs mijn lidmaatschap opgezegd, toch blijft er geld van mijn rekening afgescheven worden en er wordt niet op mijn e-mails gereageerd.
    2 people found this review helpful 👍

  • 5/5 Kiryl B. 8 months ago on Google • 14 reviews
    I've been going to HealthclubNU for 6 months and it's been great. The gym is clean, the staff are helpful, and the equipment is top-notch. They offer a variety of classes that suit all fitness levels. The atmosphere is welcoming and makes working out enjoyable. I highly recommend HealthclubNU to anyone looking for a great place to get fit.
    1 person found this review helpful 👍

  • 5/5 Ynze R. 3 years ago on Google
    HealthclubNU; een prettige omgeving om aan je fysiek te werken, dit geldt voor zowel de faciliteiten als de geboden service. Na een jaar of twee zelf mijn eigen weg zoeken binnen de sportschool, besloten het serieuzer aan te pakken. Met behulp van een personal trainer (Jeroen Moesbergen) twee doelen gesteld. Doel 1: 15 kg gewichtsverlies Gevolgd door doel 2: algehele fitheid voor teamsport vergroten Door een persoonlijke benadering en van Jeroen het extra duwtje in de rug in 9 maanden 20 kg afgevallen. Na het bereiken van een mooie mijlpaal, begonnen aan programma dat als uitgangspunt heeft het vergroten van fitheid voor een specifiek teamsport op het veld (hockey). Door specifieke trainingselementen is het gelukt om mee te draaien op een hoger niveau dan ooit tevoren, blessurevrij. Niet alleen begeleiding naar het halen van persoonlijke doelen, maar ook het in gang zetten van een duurzame verandering zijn kwaliteiten van Jeroen. Al met al zeer geslaagd en ik kan de benadering dan ook ten zeerste aanraden!
    1 person found this review helpful 👍

  • 5/5 Arnoud G. 3 years ago on Google
    (Translated by Google) I once started at HCNU with considerably overweight/lack of fitness. I started Personal Training with Jeroen Moesbergen to be able to achieve the goals I had set faster. I have achieved all my goals: - 20kg (net) weight loss - Fat percentage from 38% to 10% - Abdominal circumference reduced from 130 cm to 80 cm I have combined the PT with PHP on the advice of Jeroen. By combining training and eating differently, I have also managed to control the various diseases. As a result, I have been free of medication for about a year and therefore even fitter than before. The PHP method is fully integrated into my lifestyle and therefore no diet. This is very easy to maintain. I would definitely recommend PT. The moment you start taking PT, you only realize how far away your limits are compared to training yourself. As an example, I put a weight of about 120 kg on the legg press. Jeroen started my first PT with a warm-up weight of 160kg and eventually we trained up to about 300kg. That's something I would never have done myself. In addition, PT is a very good incentive to keep exercising. The P really stands for personal with Jeroen. All exercises and challenges specifically tailored to my body and needs with the additional advantage that I could exercise injury-free but remained challenged to the maximum. (Original) Ik heb ooit begonnen bij HCNU met aanzienlijk overgewicht/gebrek aan conditie. Ik ben met Personal Training bij Jeroen Moesbergen gestart om de doelen die ik gesteld had sneller te kunnen bereiken. Ik heb al mijn doelstellingen behaald: - 20kg (netto) gewichtsverlies - Vetpercentage van 38% naar 10% - Buikomvang verminderd van 130 cm naar 80cm Ik heb de PT gecombineerd met PHP op aanraden van Jeroen. Door de combinatie van trainen en anders eten heb ik ook de diverse ziektes onder controle gekregen Hierdoor ben ik nu sinds ca een jaar vrij van medicijnen en daarmee nog fitter dan daarvoor. De PHP methode is geheel geïntegreerd in mijn levensstijl en daarom ook geen dieet. Dit is heel goed vol te houden. Ik zou PT zeker aanraden. Op het moment dat je PT gaat volgen besef je pas hoe ver weg je grenzen liggen ten opzicht van zelf trainen. Als voorbeeld, ik deed een gewicht van ca 120 kg op de leggpress. Jeroen begon mijn eerste PT met een opwarmgewicht van 160kg en uiteindelijk trainden we door tot ca 300kg. Dat is iets wat ik zelf nooit gedaan zou hebben. Daarnaast is PT een hele goede stimulans om te blijven sporten. De P staat bij Jeroen dan ook echt voor persoonlijk. Alle oefeningen en uitdagingen specifiek op mijn lichaam en behoefte afgestemd met als bijkomend voordeel dat ik blessurevrij kon sporten maar wel maximaal uitgedaagd bleef.
    1 person found this review helpful 👍

  • 5/5 Michel A. 5 years ago on Google • 12 reviews
    One of the best places in Holland. Highly professional staff with a cozy and warm atmosphere. Check it out if you are looking for a quality gym

  • 5/5 patricia v. 1 year ago on Google • 6 reviews
    Been a member for years and not as a sponsor of the gym, but I always go. Super guidance and instructors. Nicely decorated

  • 5/5 Sebastian M. 10 months ago on Google • 5 reviews
    Top instructions for CrossFit and a fun group. The club is beautiful and has everything you need, definitely recommended.

  • 4/5 Danny T. 9 months ago on Google • 4 reviews
    Nice club. Too bad there are young people walking around with caps and hoodies... I thought there were regulations.


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