Stel je voor: Je vergaat van de pijn. Vervolgens krijg je eerst 2 minuten een zwaar irritante ingesproken stem te verduren. Dan mag je ook nog, terwijl je vergaat je ID kaart zoeken. Dan mag je een half uur wachten omdat ze te gierig zijn om een extra telefoniste in te huren.

Got engine grease in my eye, called them to ask if I needed further help cleaning. They helped me and assured me that if didn't have any pain I would be fine. Thanks for the help!

Today (Sunday) the service was good and fast, nice and correct people and fairly modern facilities. At the Pharmacy I noticed how much administration there is to dispense medication (just some painkillers), it seemed as if a whole book had been written in the system.

I needed to get an injection vaccine that was missing at my local pharmacy when I was there in the morning, so I was first at the dienstapotheek. The pharmacy didn't understand what I needed for quite some time, they called and consulted someone else, and all that took about 30 minutes. afterwards we waited for the doctor to administer the injection, that was an additional 40 minutes. The doctor was very nice, professional and quick, so I was out in about 5 minutes after that, pretty satisfied with the service overall

Schandalig je word niet gezien. Je zegt dat je pijn hebt en dat je het niet houd. Zeggen ze morgen naar huisarts je krijgt gewoon pijnstillers. Zonder dat ze je gezien hebben. Apart ik dacht juist hap is voor pijnlijke klachten die niet kunnen wachten. Zorg is wel duurder maar de zorgverleners zijn zo lui als ik weet niet wat. Ik dacht juist dat ze zouden zeggen kom maar langs kijken we effe . Maar nee hoor. Een ster is al te veel

(Translated by Google) How they treat you. I live in Hilversum, call for heart problems but because I have been treated in Utrecht I have to call Utrecht. What kind of retarded help is this.🤬 (Original) Hoe ze met je omgaan. Ik woon in hilversum ,bel voor hartklachten maar omdat ik in utrecht ben behandeld moet ik utrecht bellen. Wat is dit voor achterlijke hulp.🤬

(Translated by Google) The operator didn't think it was 'right' that I called because I said I was going on holiday and so I couldn't go to the GP anymore. Even though I have been having trouble breathing for a week and sometimes I feel a pain in my chest. Considering this not an emergency can also be said in another way instead of completely invalidating one's feelings and complaints. Doesn't empathize with you at all. (Original) Telefoniste vond het niet 'terecht' dat ik belde omdat ik zei dat ik op vakantie ging en dus niet meer naar de huisarts zou kunnen stel ik kan hier niet terecht. Ook al heb ik al een week problemen met ademen en voel ik soms een pijn op mijn borst. Dit niet een noodgeval vinden kan ook gezegd worden op een andere manier in plaats van iemands gevoelens en klachten compleet invalideren. Wordt totaal niet met je meegeleefd.

During our summer camp in Baarn, a member of our scouting group had received a blow to the eye during a game and was seeing double. Via the self-slow on the ER site we quickly found the telephone number to make an appointment. A number of questions were asked over the telephone and we were able to come straight away. It takes some searching on the hospital grounds because the ER is all the way at the back, but it is well signposted. We had to wait a while at the entrance, but we were helped quickly and efficiently and we were outside again within 0.5 hours, very nice!

Excellent service and support from all the staff.

Perfect

what extremely poor service. The "triagist" on the phone doesn't get any further than reading a file while my daughter is in extreme pain (she walks through the house crying). I'm tired of that tape (voice response system); I have never heard so often that they apologize for "that you have to wait longer than you expect from us". What a bad, trashy organization with annoying employees. I actually want to give 0 stars but that's not possible

What clowns work here! If you need medication that you have to take on time and the medication machine is not working, call them and find out! I hope they experience this one day and then die.

An annoying repeat tape for more than 20 minutes before I got through. A friendly lady was available...an appointment at 2:30 PM. Unfortunately it wasn't my turn until 4 p.m. I was seen and heard excellently by a doctor and went home with advice and medication. It was Sunday and very busy. That's annoying, but the people there are clearly doing their best. I'm glad it exists!

I am a chronic pain patient and new to the Netherlands from the US. My specialist prescribed a new medication that caused a serious side effect. I fought the worst headache I've ever had for 7 hours before calling them. Crying, pacing, and scared. I started to feel nauseous and quite honestly like I wouldn't wake if I did ever fall asleep. The staff who answered the phone was amazing and very helpful. Friendly and calm. They recommendedI come in. When I got there I didn't wait long at all. The Doctor saw me within half an hour and she was wonderful. She clearly wrote out all I could safely take to calm my fear of the medication I'm on and explained what was happening. She wrote me a prescription for nausea and a mild pain medicine to take on top of my current medication. She was patient, friendly and her bedside manner was very much needed. I was terrified. New to the country, a single mom with no friends and family. This entire place was a God send to me last night. I would have never gotten such amazing treatment, respect and such quick help in the US. The pharmacy was right outside and she was a very nice woman as well. Quick and helpful. I want to thank all who work here as the very few I met say a lot about the level of quality care at this hospital. I got safe back to my kids very quick and am doing much better today thanks to these wonderful people.

I visited the doctor's office for my 2-year-old daughter, who had fallen down the stairs. Very fast and super helpful! Very nice staff! Huge thanks!

(Translated by Google) Super good help, by both Roos, Pamela and Ruben. Super efficient with good guidance. Thanks for the helpful way of working. (Original) Super goed geholpen, door zowel Roos, Pamela en Ruben. Super adequaat gehandeld met een goed begeleiding. Bedankt voor de behulpzame manier van werken.

Vandaag gewoon slecht behandeld. Man aan de andere kant beoordeeld iets zonder het hele verhaal te kennen. Schandalig!

Ze zijn erg kil, spreken op een ietwat kleinerende manier en beantwoorden vragen op een slechte toon

Wat slecht! Mijn kind is ziek en kan niet haar aan de dokter laten zien. Moet alleen maar wachten totdat het of te slecht is of te laat. Met Nederlandse rot regels kan ik met haar ook niet naar de andere post.

Bizar wat hier is gebeurd. Ik kan na een val m'n arm niet meer gebruiken. En ik mag niet langskomen want het is zondag en het moet maar zelf herstellen. Omdat ik zelf niet kan vertellen of het gebroken is ja of nee.... daarvoor bel ik toch 🤦🏼‍♀️ Waarom is deze post dan ? Wanneer mag je hier dan pas terrecht? 1 ster is nog te veel Maar hij was wel gebroken hoor.

(Translated by Google) Today had to use the services of the general practitioner. We were already helped on the phone and when we arrived we didn't have to wait long. The doctor went through well and my daughter was well helped. Thank you! (Original) Vandaag gebruik moeten maken van de de diensten van de huisartsenpost. We werden al aan de telefoon goed geholpen en toen we te plaatse kwamen hoefde we niet lang te wachten. De huisarts pakte goede door en mijn dochter is goede geholpen. Dank jullie wel!

(Translated by Google) We are always treated nicely. It's great that you can come here for all kinds of problems, big and small. (Original) We worden altijd netjes te woord gestaan. Fijn dat je hier terecht kunt bij allerlei problemen, groot en klein.

(Translated by Google) I was quite stuffy. I get the question: Do you smoke. No I say. Well, I think you smoke. Well say. I haven't smoked in thirty years I say. Also be held accountable. I feel really offended. (Original) Ik was nogal benauwd. Krijg ik de vraag:Rookt u. Nee zeg ik. Nou volgens mij rookt u hoor. Nou ja zeg . Ik rook al dertig jaar niet meer zeg ik . Ga nog verantwoording afleggen ook. Voel me echt beledigd.

(Translated by Google) I called because I was concerned about my 9 week old son who sounded very stuffy. I was allowed to come immediately and was super sweet and well helped! (Original) Ik belde omdat ik mij zorgde maakte om mijn zoontje van 9 weken oud die heel erg benauwd klonk. Ik mocht direct komen en werd super lief en goed geholpen!

After being on hold for 15 minutes, I was hung up without a connection and then called again and pressed emergency and had direct contact, but a gentleman who spoke poor Dutch was able to have a discussion on the emergency line. Because the emergency line had to remain free, I said don't hang up on me, wait 15 minutes... then read the review and was shocked by the response, that's why I wrote this... what a bad emergency post this is. Laughably normal and sad