1/5 Rebekah L. 6 months ago on Google
We
dined
here
tonight,
and
the
service
was
TERRIBLE.
We
had
a
late
booking
for
21:30;
we
arrived
at
21:15,
and
the
moment
we
sat
down,
our
waitress
asked
us
what
we
wanted
to
drink.
We
were
busy
with
our
baby
and
asked
her
to
come
back.
She
gave
us
two
minutes,
literally,
and
came
back.
Our
son
was
screaming
his
head
off,
and
she
just
exacerbated
the
situation,
which
was
so
unkind
and
unpleasant.
In
the
same
breath,
she
rushed
us
to
place
our
food
order,
which
we
did
under
duress
(having
had
no
time
to
look
at
the
menu).
Then
she
started
talking
to
us
through
our
baby.
He
was
watching
a
show
on
the
phone.
The
show
says
where
the
dog?
she
comes
over
and
says,
“Where
is
the
black
dog?”
Excuse
me,
why
black?
Given
the
racial
history
of
white
and
black
people,
I
found
this
offensive
and
covertly
racist.
She
came
back
and
kept
adlibating
the
show
rather
loudly,
was
highly
annoying,
and
kept
saying
“goodnight
baby”
when
my
son
was
wide
awake.
We
had
no
alone
time!
All
she
wanted
was
for
us
to
bolt
our
food
down
so
she
could
clear
the
table.
When
my
partner
asked
for
the
bill,
as
we
were
just
sick
of
her.
She
smiled,
said,
"certainly,"
and
winked
over
at
her
colleagues.
At
this
point,
it
confirmed
for
me
that
this
lady
was
intentionally
giving
us
rushed
service.
She
hovered
around
every
5
minutes;
we
couldn't
even
have
a
conversation
amongst
ourselves.
It
was
so
horrible
that
our
little
date
night
was
being
ruined,
and
we
paid
for
it.
If
you
are
going
to
provide
bad
service
after
a
certain
time,
why
offer
bookings
until
21:45?
It
doesn't
make
sense.
This
lady's
behaviour
was
out
of
order!
Coming
from
London,
where
late-night
dining
is
embraced
and
the
standard
doesn't
slack
at
anytime.
It
was
a
real
shock.
I
did
not
catch
our
waitress
name
but
she
has
a
stong
resemblance
to
'maleficent'.
I
would
never
go
back
to
another
Miller
and
Carter.
Overpriced
steak,
drinks,
and
bad
customer
service—no
ta.
I
have
been
to
much
better
places;
just
check
my
other
Google
reviews,
and
customer
service
was
outstanding
and
every
penny
well
spent.
This
place
is
an
utter
sham.
The
lovely
red
light
you
see
we
had
to
get
ourselves
from
another
table
as
ours
was
unlit
and
no
one
attempted
to
light
it
either.
There
was
a
young
man
who
served
us
our
food,
and
he
was
lovely,
hospitable,
and
professional,
but
aside
from
him,
0
stars.
1 person found this review helpful 👍