A great hotel located near many attractions, restaurants and shopping! Very clean and well run hotel! Outdoor pool, laundry, business center, meeting room and convenience store on the premises. Free hot breakfast buffet available every morning! Lobby is nice with free cookies, juice and coffee! Staff is extremely helpful and friendly! Our room was very clean and big! Good views from our top floor windows. Plenty of parking and very safe! I highly recommend staying at this hotel if you’re in the Hollywood/ Ft Lauderdale area!

Just got at Hampton Inn last night and it was pretty bad. Right when we got there, there were a bunch of sketchy people drinking and hanging around outside the hotel. Made me feel really uneasy, especially with the kids.The staff didn't seem to care when we mentioned it. They just shrugged it off. Not cool, especially when you're staying with your family.Honestly, I wouldn't recommend this place if you want a safe, family-friendly spot. They really need to sort out their security and make guests feel welcome.

I was hesitant to stay here at first given some of the reviews but my stay was pleasant. Check in was quick easy and staff was polite and professional. Parking was right outside the hotel self-service and you get a parking pass for your dash. The room was very clean you could tell it's an older hotel but my only issue with some rust I saw in the shower head. The commute was easy over to Hard Rock to see Dave Chappelle perform. I only stayed for a night but I really enjoyed my stay and I would come here again for a quick getaway. Breakfast was delicious and whatever they put in the waffle mix that had the vanilla flavoring was amazing.

Paid for early check in.. didn't get it. Instead we were lied to for 6 hours by on-site staff that it would be ready shortly. Finally got into the room around 3PM after sitting in the parking lot all day. Room was nicely appointed.. looked neat.. upon further inspection we found several issues. Dishes stacked in the kitchen cabinets were dirty... bathroom sink was clogged... pillowcases were not clean.. literally had footprints on them... there was not enough lighting in the bedroom. This location unfortunately does NOT have a business center.. just a small cubby with a fax machine.. free WiFi was far too slow to accommodate my work needs... Tried to use the unoccupied meeting room to get some work done but was promptly asked to leave by a manager who told me there were "things happening" in there. I complied but not before explaining the fiasco that lead up to me being there. The manager told me that they did not charge for early check-in although my wife had a receipt from her on line booking that showed the charge as an "upgrade." He said he would look into the situation and see what he could do. Never heard anything else from him. The following day when we checked out we were unable to speak to him directly as he was busy handling another customer's complaint however the associate at the desk conveyed our discontent to him during his attempt to satisfy the other guest's issue and he eventually offered us a refund of the upgrade charge which he himself told me was something they don't charge for at his location and a 25% discount from the total cost of our stay. It was "something" but definitely NOT what we felt was appropriate for the level of inconvenience we experienced coupled with our displeasure with the overall cleanliness of the suite. I'm not one to write bad reviews.. I usually just cease to do business with an establishment that doesn't live up to my standards but in this case and being an "Honors" member with Hampton Inn I felt that at least this particular location deserves to know that we will never return as guests nor recommend them to anyone. I was a manager for 13 years and I understand that issues arise.. It's the nature of the beast. Ultimately I just accepted that this situation was a combination of plain old bad business practices, lack of communication between team members and lack of effort to correct customer issues. Choose another location even if it's further away. You'll be glad you did.

Services: Free shuttle to and from Fort Lauderdale-Hollywood International Airport. You need to call the hotel once you’re ready to be picked up from the airport. Shuttle service is available to cruise terminal for a fee of $20 per person. Free breakfast in the lobby (6:00 AM - 9:00 AM). Rooms: Are a bit dated, but spacious and clean. Can’t complain too much. Had a refrigerator and kitchenette. Amenities: Hotel has an outdoor pool. Within walking distance to Outback Steakhouse, Starbucks, TJ Maxx, and more. Overall, good hotel with nice services and within close proximity to plenty of amenities, airport, cruise terminal, etc. for an affordable price.

Filthy and disgusting hotel. I am appalled at how gross this hotel is. Lobby looks clean and modern, but once you pass that; the halls reek of vomit and urine, trashes are overflowing, carpets look filthy and need to be vacuumed and shampooed. Toilet paper scattered in the halls, random dirty shirt was laying in the middle of the hall and no one took care of it. The hotel rooms smelled strongly of air freshener and or lysol (probably to coverup the nasty hotel smell), it gave me a headache and could not sleep all night. Flooring in the elevator was peeling off creating a tripping hazard. Front lobby door wouldn't close all the way and kept opening up on its own. At times, my room key card wouldn't work on the first try. I've stayed at cleaner and better maintained motels. Don't stay here until this hotel undergoes a deep cleaning and catches up on maintenance. It's a shame this hotel bares the Hilton name because it's far from being even close to the Hilton hotels that I've stayed at before.

Well I never knew a Hampton Inn had regular rooms that had living rooms kitchens and dining room bedroom I'm used to hotels that everything is just in one big room this is pretty nice if I knew it was like this I would have been coming here for years so now I know this is the place to go when I'm going out of town for work not quite sure how much it cost but that's an easy way to easy question to have answered got a free breakfast got a swimming pool have a gym and most importantly there's a Home Depot right across the street when I get bored I can go spend more money that I don't have

We stayed in a suite which sleeps 5. Nice amount of space included stove and some silverware, fridge, microwave, table and a semi comfortable pull out bed. AC worked pretty nice and the free breakfast was solid. In a good area close to a lot of places and about 30 mins from main hub of Miami. Not that I minded but definitely a strong smell throughout the hotel. The green kind if you know what I mean. Employees were very nice!

We stayed for just one night, came to see Argentina’s soccer game. We used a closer one to the Stadium the night before, but needed to use a more affordable one for the extra night, and this hotel was perfect. Nice stay, very clean and nice hot breakfast.

If your expectation is a clean room book elsewhere. The basics weren’t even done here. The toilet still had either vomit or dried urine on it. The bathroom floor was covered in debris from previous guests and plenty of spots that could just be water or worse. The beds were as clean as you’d expect but the comforter had large holes in it. The staff ranged from friendly enough to downright rude. If you’re taking their airport shuttle please say a prayer first. It’s one of the most terrifying experiences of your life.

This was a good hotel. There were no issues. We stayed and used their shuttle service from the airport and then again to the cruise port the next day for a fee of just $15 per person. The staff was friendly and helpful. The breakfast was good. I would stay here again.

Immediately I walked in to this hotel, I was welcomed by a mild and euphoric smell that was soothing. The hotel and the room smells so good. Neat and very well kempt. Complimentary breakfast but yet very sophisticated. Close to the beach. Hotel drop off and pick up are prompt. Highly very recommended.

The hotel was clean and the rooms were average. Breakfast was basically the same every day. Only one washer was working in the entire hotel which made it difficult to find a time to do laundry. However it is in a good location in close to proximity to malls. The first driver of the shuttle we met was wonderful and very friendly. However when we were leaving another driver came very late and I was worried about missing my flight and when he did show up he was playing on his phone while driving which made me uncomfortable. Next time I will stick to Homewood Suites where I am used to staying

I’ll have to give this place a no. The staff at front desk where really nice. My first room I was booked my kid found a German roach which a hard to get rid of and I didn’t want to bring that back home with me. So I did brought the information to front desk and they moved me to another room. The room was not clean you can tell and smell so bad but because it was so late I didn’t want to go looking for another place to stay. So I brought cleaning supplies and cleaned the room.

The people are great. The room was clean and bright. Breakfast was very good buffet style. The coffee was good too.

The hotel is fine. Clean and adequate. Staff is great. Only problem is shuttle to the airport, which is unreliable and unprofessional. Not only shuttles never show up on time as driver of my shuttle back to the airport drove without buckling his seat belt up and watching videos on youtube while on the road.

Have to give props to Duncan for being so accommodating. He understood the booking system and treated everyone with respect equally. He genuinely seemed to care about everyone's experience and tried to make you feel comfortable by explaining things. Great staff otherwise. But Duncan at the front desk stood out

While the hotel was fine, I booked at this location to evacuate for a hurricane. I needed to add an additional day on to my stay, and when I did so it added nearly $50 per day to my entire stay, it didn’t just charge me for the additional day. My booking went from $500 to over $800. This is absolutely ridiculous. I asked Hilton to honor the first rate that I locked in but this location refused. I will never stay here again. Be warned this location may not honor the price that you’ve locked in on your reservation.

Dirty hotel. Every room stunk. Several leaks. Needs new roof and plumbing. All the bath tubs are stopped up with hair. The pool has a nasty layer. The gym smells like dirty mop with a leak on the ceiling. The people staying there smoke in any & all rooms of the hotel. The breakfast consists of powdered eggs. Cheap thin bacon. & stale bread.

As a Hiltons Diamond member i expected a little more. & by more i mean the towels were bad quality ( shedding ) I had my own face towels but the bigger ones weren’t useful. They give you a lot of towels though lol. Bathtubs are old and only good for showers. Didn’t make it to breakfast but the halls had boxes from the food trucks stacked in the hall. Elevators old but useful. Loud people & some crowds in the parking lot at times. It’s another room directly next door with lots of dogs & theirs owners in and out. Oh and rooms were COLD !!! I didn’t not get a excited vibe. Just a chill & gloom one. Mainly enjoyable if you don’t care about what’s listed above.

Friendly staff, great breakfast. The room was immaculate and smelled so clean. The front desk staff was amazing! The location is perfect, close to everything. Only one thing, our shower gel bottle was empty! LOL We’re definitely staying there again in the future.

Nasty hotel. Gross and dirty from the inside out. Literally felt like I was sleeping at a homeless shelter. Smelly and dirty halls and rooms, felt super itchy after sleeping in the bed; unsure if there are bed bugs but I am just so grossed out. Free breakfast looked like prison food and was inedible.

The customer service was excellent. We were welcome with a wide smile that made us felt at home. Hotel is very clean and the rooms are spacious, well kempt and very tidy. The very comfortable bed stood out for me with very clean therapeutic smiling sheets. The shuttle pick up and drop off was very prompt to and from the airport.. The shuttle is able to pick up or drop off from the beach. The complimentary breakfast was very sophisticated. Very highly recommended.

Came here bc of a canceled/rescheduled flight. Took a long time for extra blankets to come for the pull out couch. Service was very friendly. Breakfast was nice. Lemonade at the entrance is nice. Considering it through a hotel voucher, it was ok/a little gross. The kitchenette was really nice tho. Overall nice but not great.

Great staff clean room so many towels and comfy beds, but over all I want to say thank you Reggie for being so professional and understanding I wish the hotel industry had 1000s of you

If I could give no stars I would. I am a Hilton Diamond member and this is by far the worse hotel I’ve ever stayed in. Below standard and I have bedbug bites on my neck and back from my stay on 12/11/22. Extremely disappointed and praying I didn’t bring bedbugs home with me. The conditions of the rooms are filthy. I was moved to 3 rooms and the 3rd “suite” was the one that had bedbugs.

the room was clean and confortable.(which is what matters the most to me) with that being said the tables in the breakfast are didn’t get clean in between meals. the flavor and quality of the breakfast is not great either, is not horrible or anything like that, but i feel like i’m not getting what i paid for.

I had a horrible experience. Sent an email to Gm, and still have not received any responses or call back. I am sending this email in regard to my previous visit at this property. Personally my visit was horrible. I booked this stay months in advance for my dad who was visiting for surgery. Honestly if it wasn't near my home, hospital and shopping plazas , I was definitely not booking this hotel, but again , it was solely convenient to my dad and his surgery. First off exterior is horrible. One side has a run down motel, the other construction. Also for a fairly new renovated property, it is not kept up to par. Property is very much outdated and not cleaned properly. Common area, floor has stains and not clean.Outlets,cabinets and appliances anre very worn and needs to be changed. Secondly, prior to booking I called and made simple requests which none could be met. I called numerous times up until the day of checkin and was told very much guaranteed requests. Requests were simple. 1. Room near elevator as my dad has surgery and could not walk far distances. 2. Room facing west side as previously visit (review my records) we had a Room facing that east side, as construction was not making the previous visit enjoyable. 3 .early checkin. Not one of those simple request were fulfilled. We were checked in at 1500. I understand early checkin are but guaranteed , but with a hotel being nowhere close to 60%occupnacy, there is no reason why a room couldnt be cleaned for my dad with him being at the hotel from 1300 , and can tell is in pain due to recent surgery. I called all morning from 6 am for followup and no urgency was taken. Only one room available was on the first floor, which is very noisy due to traffic and houskeeping. Next we were given Room 225. Very far away from elevator, and still faced the east side of hotel. Room cleanliness ,elevator/lobby scent is poor compared to other Hilton/Hampton properties. Every day for our week + visit, we had to request towels and rags from housekeepers and /or front desk . Room cleanliness was average. Suite utensils were limited and worn out. The most frustrating issue, night before checkout, I asked to reconfirm whats card was on file. I provided a card at check in , but card was never updated or changed from card used for booking/authorization. The night before check out, I reconfirmed thh3 card on file . I was assured charged authorization from Visa 4××7929 would be released and Visa 4××1801 would be updated/charged. Low and behold I was charged the card that was used for booking. When I called the hotel to rectify this issue, I was then told to call back the next day to speak to the GM. Thankfully I checked my bank statements, since I was not present at checkout. Otherwise I would not have caught this major inconvenience. As a previous Hilton /Hampton Inn employee, and Manager in the Hospitality and Tourism industry, I am very displeased. Working in the industry, I try to be as understanding as possible with service. This property and visit has definitely not exceeeded or met any of mine or the Hilton brand expectations . If the guarantee is still in place: If you're not 100% satisfied, we don't expect you to pay, I should definitely be receiving a form of reimbursement will definitely, but the purpose of this if for feedback. I will be sharing my opinion with colleagues, friends and google. I will just spend less or more money to stay in a more maintained and efficient property.This was my 2nd visit in less than 6 months, but I will not revisiting or re-booking with this property. ..only pros, breakfast included in price, shuttle service, location Update, 24 hours and no followup from management regarding email Thank you for your time .

Rooms are clean, but in my situation, a lot of noise from the adjacent room was leaking in to my room (TV, alarm clock, etc). As far as location, it is nice that it is close to Dainia Point shopping center, but at the same time, it is situated on a freeway... there ain't no tropical beaches or ocean sunsets to be had here. Breakfast is good for the price (included in the cost of the room). This place is ok if you are traveling for work. If you are planning to stay here for your honeymoon, then you might as well schedule the appointment with your divorce attorney now.

I have stayed at about a dozen different Hampton Inns in the past 2 years and this was by far the worst one that I have stayed at. We arrived just before midnight and the kid behind the desk was more worried about what was on his cell phone instead of helping us. After getting his attention he told us that breakfast was served until 10am and that management at the property changed the rules and you now have to be gold status or higher in order to get the 2 complimentary bottles of water (I don’t see this anywhere else when searching online - I thought these benefits were set at the corporate level). So I have a $3.24 room charge on my bill for 2 16.9oz bottles of Publix brand purified water. We got to our old outdated room that smelled musty&moldy. The carpets were dirty, the thermostat was broken, and the A/C unit looked like it hadn’t been cleaned in a year. It was so bad that normally I would have requested a different room but after a long day of traveling and after knowing who was working the front desk the sheets on the bed seemed clean enough to sleep on for 8 hours. We woke up and headed down to breakfast at 8:45. There was absolutely no food left and the girl working had the door to the breakfast room half way shut and half the lights off. She told us breakfast ends at 9 (still 10 minutes to 9 at this point). The kid working the desk told us 10am when we checked in and when I scanned the QR code in our room for hotel amenities it said “breakfast served daily until 10AM”….well the kid at the front desk this morning said the one working the night shift was just confused and the QR code is wrong. We are not picky people by any means and this is my first bad review that I’ve written in years but our experience that we had was very disappointing and the young staff seemed to have no respect for their customers. I would stay elsewhere if you can.