I do not enjoy doctor's visits, but Legacy made me feel super comfortable! The young lady who I believe is named Valentina (?) at the front desk was attentive, kind and open to addressing any and all concerns that I had. Thank you Legacy for ensuring that the quality of your employees is AMAZING.

Maggie White was extremely professional and personable. She handled my medical concerns with care and gave me easy and reliable medical solutions that fit me & my lifestyle. The staff were all so professional and the wait time was extremely short. There’s so many wonderful things I could say about the wellness bar by legacy, I highly recommend anyone going there. !

Maggie, Israel and the her direct staff and the location is great! BUT THE ONE DOWNFALL is one employee with a horrible attitude, over the phone and in person, the way he speaks to you is very much belittling, abrasive, and rude. There were 5 other people that were in the lobby and a few walk ins and he spoke in the same very tone to everyone. He is a reason I wouldn’t give this place a 5. He is a big downfall for the facility. Meanwhile he spoke very loudly in the lobby enough where everyone in the lobby is able to hear all personal details. When he was not a patient you just hear him gossiping and chattering. I did not catch his name, he the bald, African American male, typically at the receptionist desk. Besides him everything there is perfection. So happy this location is available.

Very interesting place. I went to the one off of westheimer. I called prior to and they said this location would be busy, the bald man answered the phone. I came regardless and there was no one there but me and the workers. The bald male worker asked me loudly what I was there for, no confidentiality. I answered with the same energy. I signed in. The woman receptionist is hesitant to answer the phone. She grimaces when it rings and they share a laugh. They’re practicing Spanish at the front desk which is helpful because we could all be bilingual. I’m called back after an hour and a half. The rapid test went fast. The coffee is great so get you some and a few of the staff members are nice but there’s two people, a woman with brown short hair and a bald man, that are rude and just like to stand around and gossip. Just don’t talk to them. And don’t come early I guess, they seem to not like that…go figure.

New patient this week at wellness bar. Dr Carroll and staff were excellent. Dr listened closely to my concerns, thoroughly took into account my medical history and explained everything in an understandable manner. Look forward to continuing being a patient there.

It was amazing to be at the place where I get fantastic attention and answer to all my questions by the most beautiful , professional Clerk named Valentina. She is SOOO nice and always ready to find the good solutions for my questions with a lovely smile . Legacy thanks for having such and amazing lady working with your company with a sense of care and respect for the patient.

Most welcoming and interactive experience I have had a doctor's office. Most hospitals or clinics speak to you or ask you questions like you're a statistic. I didn't feel that at all at this place. Everyone was reliable and kind.

Definitely recommended for all people. In reality, it is a place where they respect you and give you the attention you need. I 1000% recommend it.

Best experience Ive had in a long time in the healthcare industry. Valentina was extremely helpful and went waaaaay out of her way to make sure I got the care I needed. Highly recommend this place!

Usually have walk-ins available. I feel very comfortable talking to Margaret about any issues because she is very understanding that people don't function in the safest way possible and it's her job to make sure you get the care you need. No judgment.

My visits are always easy, the staff is nice and professional from beginning to end. Dr. Carroll is a great doctor.

Today wellness bar by Legacy only gets three stars in my review. That is because they have decreased their level of service much to my chagrin. Dr. Carroll does a fabulous job along with his staff of talented and polite people. The problem is now they have routed the switchboard through the California Street location and the level of service has suffered and the delays have increased; my patience suffers. I’m not going to wait two hours for someone at the wellness bar to call me back when previously I could speak to somebody the first time I called. Moreover, I do not want to participate in the cattle car that is on California Street. Robert Palossek please make some changes.

I’ve been going to this clinic for a year and I must say I just love them. Kenneth was working the front desk and was super nice. Not only did he get me check in but, he got me all set up for the nurse practitioner Allie. I normally see Haley. But, Allie made me feel like I’ve allows been her patient. They do full labs and the pharmacy is literally down the street and super convenient. If you know anyone who is scared to get tested they will treat you like family here.

I highly recommend everyone who can and wants it, please go to the Wellness Bar for PrEP. The staff are welcoming, non-judgemental and really listen to you as a patient.

Dr. James Carroll and the staff at the Wellness Bar have been wonderful. Very grateful to them for help with my healthcare.

Amazing bedside manner, if you are nervous or worried about coming here don’t be, everyone is very warm and welcoming. That’s a huge plus for some people ahi might be coming here for the first time during the toughest time in their lives. Thank you legacy

Currently seeing my provider for general care and gender care! Absolutely wonderful service!

Wellness Bar makes healthcare classy and relaxed. It feels like walking into a health spa or a nice nail salon. The waiting room is vibrant and atypical for a doctor’s office. You might not even realize that it was medical clinic if you were passing it on the street. The staff is always pleasant and their providers are top notch. If you’re the type that hates going to the doctor because of the vibe you get at most clinics, try Wellness Bar instead; they’ll make you feel comfortable and at ease. Don’t listen to people who say the staff is rude; they’re obviously clueless; these are the friendliest people you’ll ever meet in a medical facility. Also, my test results are available to me on-line in two or three days every time I go.

Doctor Carroll & his team at the wellness bar is amazing, friendly and welcoming. I love this place

Discreet, smiling faces, and for this place to be busy they move in a timely manner. My experience thus far was great and I appreciate comfortability

What a perfect place for my health. Everyone is incredibly welcoming & personable. Thank You for making my visit simple.

Visiting Dr. Carroll at the Legacy Wellness Bar was a pleasant experience. There was hardly any wait involved. Dr. Carroll is easy to talk to and addressed all my needs.

A great and welcoming experience. My first time at a doctors office in Houston and went without a hitch. Little wait time from making my appointment and everyone was welcoming, non-judgemental about my needs, and helpful with answering my questions.

I had the opportunity to visit the Wellness Bar by Legacy at Westheimer Road last December. Very friendly and professional service. The ambience is relaxed and very different than other medical facilities. The wellness hosts and clerks are fluent in spanish, so a great value for the latino community.

The staff at this location was amazing. Healthcare workers expressed compassion and knowledge. I feel safe with healthcare team.

I’ve been with these beautiful folks for almost 3 years in a row . They became a great help and trusted place for me . Thanks !!

The staff was very friendly and professional. It's a LGBTQIA+ organization. The registration staff was welcoming and kind. They also took time to treat each patient like the are unique people. My provider took their time addressing all my concerns about the changes I needed with my medication. They also made sure that I was given the best options for my needs when changing my medicine. They also looked at my medical history and explained as my options that they knew of help me make the most informed decision. I believe that anyone who comes to this location for their healthcare will be extremely happy with the service they receive.