So, this is one of my bimonthly Taco Bell locations I frequent. I went in as normal to order from the counter. After waiting several minutes, I asked the lady behind the counter who was obviously ignoring me if I may order. She said I must order from the kiosk. I told her I don't want to order from the kiosk, I want to order at the counter. Mind you I'm the only guest in the restaurant, and I've had negative experiences in the past ordering from a kiosk. I asked her who told her customers must order from the kiosk and she said "Mauricio". She said again I need to order at the kiosk. I asked her if the cash register was out of order and she didn't like that and she said order from the kiosk, get out, or she is calling the police. Holly cow!! I told her to call the police and she dialed 911 on her cell phone. So I left the lobby and went through the drive through. Now the experience through the drive through was awesome. Completely different vibe. I just can't believe the lack of customer service inside. The manager who called 911 did say her boss, the franchisee (apparently Mauricio) was the one who told her to not serve guests at the counter, and to call the cops if customers were persistence on ordering at the counter. If that's true, there are some issues. It shouldn't have escalated to this. I did video record the majority of this interaction on my cell phone. I'm contacting corporate in the morning. I will update.

Normally I have no issue with Tacobell at all. It may have been training new employees. Baja blast was all carbonated water with enough syrup to make it green. Ordered on line and good thing I checked my bag as stuff was missing. Got home and there was about a tablespoon of meat in 5 layer burrito and crunchwrap supreme. The bean burritos were about 1/3 smaller than usual and my encharitos had maybe a ladel of sauce.They were out of mild sauce. I paid 28 dollars for what we got. The prices have gone up and the food amt down. Come on corporate.

paid 75 cents extra to sub chicken into my soft taco, and they put like a tablespoon of chicken on it. c'mon, are you kidding? this is just sad.

The most horrid Mexican pizza. The taste of chemical or metal. This is inedible. I normally wouldn’t complain however this is my second visit to this location and both experiences were unsatisfactory.

Slow Service: Taco Bell employees have to finish an order within a reasonable amount of time in accordance to what the customer orders. You'll notice that the person at the drive thru will tell you to reverse your vehicle and park behind the drive thru window to have the order show that it was finished within the time allotted. Had this happened 3x and waited roughly 8-12minutes for 2 meal orders.

I just want to say that I have picked up food from here and 9 months ago I ate here. But this time was not a good experience. The food did not have hardly and meat on it. We bought the chalupa box and it did not taste good at all. The staff were not friendly. It will be awhile before I go to any Taco Bell right now because of this experience. Be careful when getting food here!

Unfortunately, I have to give this Taco Bell negative review. I order three crispy tacos from the drive thru. When I got back to work to eat them I notice a weird strong smell coming from the taco. It was stale. It smelled and tasted so bad of stale! It was not fresh and the taco shells must of been kept for a long time and now are served to customer. It’s was so bad that I end up throwing my lunch food away. It’s awful to get food like this. Someone is not doing its job! No one should be served STALE FOOD!!!

This is the first location I've had the nachos for lunch that have actually been good. The chips were fresh and not to be picky but I also received whole chips not crumbs. I don't have much time for lunch so I need to go to a place where they're fast and this place is definitely quick. Placed an order on their kiosk and a few minutes later they called my name, even though their drive-thru seemed busy.