3/5 Aamir A. 7 months ago on Google
Bun
kabab
-
👎
Chicken
bihari
roll
-
👎
We
drove
1000
miles
to
arrive
in
Houston
for
an
extended
food
tour.
Savoy
was
the
14th
stop
on
this
tour,
and
we
had
high
hopes,
especially
for
their
renowned
chaat
dishes.
Our
disappointment
began
when
we
arrived
around
8pm
and
were
informed
that
the
chaat
menu
had
stopped
being
served
at
7pm.
This
information
was
nowhere
to
be
found
on
their
website,
social
media,
or
even
posted
at
the
restaurant
entrance.
I
was
perplexed
and
frustrated,
and
wondering
how
patrons
were
supposed
to
know
about
such
critical
information.
Feeling
desperate,
I
asked
if
an
exception
could
be
made,
especially
considering
we
were
from
out
of
town
and
might
not
have
another
opportunity.
To
our
dismay,
we
were
told
that
there
was
no
manager
on
site
who
could
accommodate
such
a
request.
Despite
our
disappointment,
our
hostess,
Sirisha,
was
pleasant.
However,
the
substitute
dishes
we
ordered,
a
bun
kabab
and
a
chicken
bihari
roll,
were
subpar
in
taste
and
far
from
satisfying.
The
lack
of
communication
about
their
closing
time
for
certain
dishes
and
the
absence
of
a
manager
on
site
to
address
our
concerns
left
us
with
a
deflated
experience.
For
a
restaurant
known
as
the
OG
of
Pakistani
cuisine
in
Houston,
this
was
quite
disappointing.
Hoping
they
improve
their
communication
and
consistency
to
ensure
a
better
customer
experience
in
the
future.
For
this,
I
can
only
part
with
three
stars.
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