Shaftel Diamonds image

Shaftel Diamonds

Jewelry store Jeweler Jewelry designer Jewelry repair service Diamond dealer Jewelry engraver Wholesale jeweler Diamond buyer

Family-owned shop offers fine jewelry, especially diamonds & engagement rings, plus custom designs. People often mention Shaftel, ring, jewelry, great, experience, highly, recommend, Danny, service, engagement,


Address

5706 San Felipe St Suite A500, Houston, TX 77057

Website

www.shafteldiamonds.com

Contact

(713) 781-5300

Rating on Google Maps

4.90 (334 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 AM to 6 PM
  • Friday: 10 AM to 6 PM
  • Saturday: 10 AM to 4 PM
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 10 AM to 6 PM
  • Wednesday: 10 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: Shaftel (40) ring (27) jewelry (27) great (19) experience (17) highly (17) recommend (17) Danny (15) service (15) engagement (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Lamont C. 2 years ago on Google
    Our experience with Shaftel is always amazing. My wife Ioves diamonds and would not feel comfortable dealing with any other Company. Each diamond we bought from them has been exactly what she was looking for. It is always a pleasant experience and they make us feel special . Thank you guys. She averages a new diamond every 2 to 3 years so we will see you soon. Lamont and Amy
    3 people found this review helpful 👍

  • 5/5 Taniya W. 3 years ago on Google
    Had such a wonderful experience with Shaftel Diamonds! I had a custom ring made from very special jewelry and it came oUT BEAUTIFUL !!!
    2 people found this review helpful 👍

  • 5/5 Patricia A. 3 years ago on Google
    Shaftel is a great place. They have always taken care of all jewelry repairs and new designs. I highly recommend them.👍😊
    2 people found this review helpful 👍

  • 5/5 Elizabeth G. 3 years ago on Google
    Excellent experience, as always. Thank you so much!
    2 people found this review helpful 👍

  • 5/5 Abridija A. 3 years ago on Google
    I worked with Danny and got a very fair deal on a purchase. They are easy to work with and talk to. Five star customer service and quality, and something for everyone price ranges.
    2 people found this review helpful 👍

  • 5/5 Chad K. 3 years ago on Google
    I found diamond Shaftel Diamond Co. purely by online referrals and was not disappointed in the least. Gabby (Shaftel) was extremely kind, knowledgeable, and was able to provide a great selection on short notice. Despite being relatively new to purchasing jewelry for another, I was able to use her advice to pick something out that my girlfriend absolutely loved. In addition, I felt the price was quite reasonable considering the quality of the piece I chose. In short, I highly recommend Shaftel Diamond Co. if you are seeking quality jewelry and enjoy personal, no pressure service. I intend to use them for all my future jewelry needs.
    2 people found this review helpful 👍

  • 5/5 Craig M. 3 years ago on Google
    Danny did a great job buying several pieces of gold jewelry I inherited. Very professional, efficient and friendly.
    1 person found this review helpful 👍

  • 5/5 SPENGA - T. 3 years ago on Google
    Absolutely perfect experience!
    1 person found this review helpful 👍

  • 5/5 Chris P. 3 years ago on Google
    Got my engagement ring from them - great customer service, great experience - highly recommend! 💍
    1 person found this review helpful 👍

  • 5/5 Chad L. 3 years ago on Google
    This company is second to none! The service was amazing and I will refer everyone I know to this jewelry store.
    1 person found this review helpful 👍

  • 5/5 Daniel p. 3 years ago on Google
    Fantastic experience, came for an engagement ring, told Keith how much I was looking to spend and what my girlfriend was looking for, and he pulled out the perfect diamond and ring on the first try. Customer service is incredible, highly reccomend.
    1 person found this review helpful 👍

  • 5/5 Ryan C. 3 years ago on Google
    I stumbled upon this place on Google about 7 years ago and so glad I did. Since then, I’ve purchased a variety of items and each time I am impressed with what I get. The customer service is top notch and they take the time to find me what I am looking for. They’ll continue to be the jeweler I go to for years to come.
    1 person found this review helpful 👍

  • 5/5 Dickey L. 3 years ago on Google
    I’ve been doing business with the Shaftels for years and will continue to do so. They are great.
    1 person found this review helpful 👍

  • 5/5 Andrew F. 3 years ago on Google
    Have been going to them since they were in their old building. I have purchased a few different pieces from them including my wife’s engagement ring. Service is always great and the staff is extremely friendly. Their new store is gorgeous. Highly recommend them!
    1 person found this review helpful 👍

  • 5/5 Cameron R. 4 years ago on Google
    Meaghan held my hand the whole entire way! She helped educate me on the world of diamonds and made me feel so comfortable! I visited 20 different styles of Diamond Companies, all said and done, Shaftel Diamond Co. was the clear winner! It was obvious with the amount of care and heart! Thank you Shaftel Diamond Co. for bringing my dream ring to life, I promise to love it forever!!!
    1 person found this review helpful 👍

  • 5/5 Damyan D. 4 years ago on Google
    Danny’s team is awesome. Great diamond selection and even better craftsmanship. Thank you for your help!
    1 person found this review helpful 👍

  • 5/5 Robert 4 years ago on Google
    Best diamond store in Houston !!
    1 person found this review helpful 👍

  • 5/5 Mario B. 1 year ago on Google
    Had a great experience working with Meaghan at Shaftel Diamonds. She is extremely patient and customer focused. We never felt pressured and landed on the right pieces. 1st purchase was at their old location and most recently she helped me through an out of state transaction that went extremely smooth. She went above and beyond our expectations to make sure we were happy. It is exactly why we continue to come back!
    1 person found this review helpful 👍

  • 5/5 Kristopher J V. 1 year ago on Google
    Danny helped us with the creation of my engagement ring and he made the ring-buying process such a fun thing to experience. I never once felt stressed or pressured by him. In fact, it felt like I was buying from a friend of over 20 years. Full disclosure, I had visited 4 other jewelers and Shaftel had the best selection of diamonds to choose from by far! Danny was very flexible working with me and I could tell he wanted to make this ring as unique and beautiful as I did! He was just as pumped about the final product as I was which shows how Shaftel Diamonds treats you as more than just a customer. This ring will stay in our family for generations to come and I will definitely be back to purchase more in the future! Thanks so much again Danny and Shaftel Diamonds!!
    1 person found this review helpful 👍

  • 5/5 Christopher H. 1 year ago on Google
    In the days leading up to Christmas, I was in the market to purchase a diamond tennis bracelet for my wife. I called Shaftel and was fortunate enough to be connected with Sarah. I shared with her my absolute ignorance ( not kidding ) as to where to even begin but she immediately put me at ease by asking a series of questions about my wife’s existing jewelry, if she might wear the bracelet just for special occasions, etc.. Based on my answers, she indicated that she would select a few options and hold until the following day, when I could actually come to the store. When I arrived the following day, Sarah had everything ready and made my purchase so easy and absolutely stress free! Sarah’s professionalism, guidance and perfect selections will have me return in the future for ANY jewelry needs. Shaftel Diamonds is a beautiful store, with an amazing team ( I met other staff members as well) and I highly recommend, based on my personal experience. In fact, I will be returning soon for an upcoming anniversary!
    1 person found this review helpful 👍

  • 5/5 Daniel V. 1 year ago on Google
    Shaftel is the only place I go for jewelry. They have great customer service, are very knowledgeable and most of all they are extremely caring. I got my engagement rings, my anniversary gifts and my christmas gifts there. Thank you to the whole Shaftel team for playing an important part in all my life's major milestones.
    1 person found this review helpful 👍

  • 5/5 Chad C. 1 year ago on Google
    I recently purchased a beautiful watch from Shaftel. Their approach and attention to detail was beyond my expectations. I highly recommend doing business with them.
    1 person found this review helpful 👍

  • 5/5 Lindsey H. 3 years ago on Google
    Shaftel Diamonds is a locally owned family business. They have such an incredible collection of literally everything. Today I went in and looked at hundreds of rubies, sapphires and emeralds. If you need something specific or unique, these are your people! Not to mention the folks there are super friendly and knowledgeable and they really do teach you as you go. I highly recommend going to Shaftel! 😊💕
    1 person found this review helpful 👍

  • 5/5 Kevan C. 3 years ago on Google
    Meaghan was knowledgeable and down to Earth. She helped me choose the right engagement ring for my budget and taste. She definitely made me feel more comfortable and confident in my purchase. I will highly recommend her.
    1 person found this review helpful 👍

  • 5/5 Miguel O. 3 years ago on Google
    Meaghan was absolutely amazing. She was so helpful in picking everything out. This place is definitely somewhere you want to go to. I would give it 10 stars if I could. 👍🏻
    1 person found this review helpful 👍

  • 5/5 Aileen M. 3 years ago on Google
    Meghan was lovely to deal with. It was clear she understood the jewelry business and I was totally comfortable leaving my wedding ring for them to repair. I picked it up today and it was the same level of service and professionalism and the ring looks perfect! I will definitely use them again.
    1 person found this review helpful 👍

  • 5/5 Andrea S. 3 years ago on Google
    I purchased a sapphire ring (online) with Danny’s help and had a wonderful experience! The ring was made in-store and is quite high quality, with well selected stones and a high level of gem setting skill. Danny was kind and patient, despite the online only interaction. What attracted me to this company initially was the emphasis on using certified colored gemstones (and, of course, diamonds). Colored gemstones are usually risky to buy from retail jewelry stores as a remarkable number of jewelers (including the big national chains that sell into the luxury market) often don’t bother to (or cannot) show aig, gia, grs or lotus certificates for their stones. Verification of the treatments a stone has received is vital to assessing the value of a colored gemstone. Cut and clarity matter to some extent, as well, but I would not buy a colored gemstone without a well known and accepted third party lab certification of treatments that can affect a gemstones color stability and/or value. Shaftel uses certified colored gemstones and shows the certificates! What a relief! Even if you’ve never read a gemstone report before and don’t care to, it’s important to have one in case you ever need to insure, replace (or resell) the stone. Oh, and these guys are super nice to deal with! Really great people make all the difference. So obvious, yet so rare to find. Highly, highly recommended.
    1 person found this review helpful 👍

  • 5/5 Nabeel Z. 3 years ago on Google
    Danny gave excellent service and was very patient with us. Nice place and awesome collection. Trade in offered was also very reasonable. I would highly recommend Shaftel.
    1 person found this review helpful 👍

  • 5/5 Stephen M. 3 years ago on Google
    Outstanding team & customer service! Everyone we spoke with was knowledgeable and helpful, guiding us through our jewelry and engagement ring purchase. All of our questions were well answered, and we never felt anything but patience throughout the process. Would highly recommend Shaftel Diamonds to anyone looking for an exceptional experience!
    1 person found this review helpful 👍

  • 5/5 Rhett D. 3 years ago on Google
    The new store looks amazing and what a great experience! Danny Shaftel took great care of us. With Covid changing our lives, the kids and I wanted to do something special for Mom who added school teacher and remote learning IT specialist to her resume. Wow, we found three beautiful diamond bands! The bands had to be custom made to fit my wife and they turned out beautifully. Great quality, wide selection and amazing customer service. A big thank you to Shaftel Diamonds for making this a special Christmas for Mom!
    1 person found this review helpful 👍

  • 5/5 anat r. 3 years ago on Google
    I had the pleasure to add a unique last touch to the stunning new location. I got to meet and get to know the wonderful family that runs the business for more than 40 years and witness how much they care about their craft and their clients. Their recent move to a new place involved a true overhaul, with exquisite attention to detail, thought about the future and thinking outside of the box. I already miss being the resident artist in their store and can't wait to go back as a visitor. Good luck!
    1 person found this review helpful 👍

  • 5/5 Kelvin P. 3 years ago on Google
    Was reccomended from the wedding industry and my god they did a good job on custom work! I sent them a couple of images of our favorite ring and they got super close but we liked the updated style they gave us!
    1 person found this review helpful 👍

  • 5/5 Monica E. 6 months ago on Google
    I recently purchased some beautiful diamond stud earrings from Shaftel. Over the years we have purchased our wedding sets along with some other pieces. I trust their expertise when it comes to diamonds. They have knowledgeable Gemologists on staff that help educate and explain the quality of the stones. I have worked with Meghan a couple of times and she is incredibly professional and friendly. My whole experience was an enjoyable one, and I couldn’t be happier with my purchase!

  • 5/5 Nomi S. 5 months ago on Google
    From fixing existing jewelry to purchasing some of their beautiful artwork, I have been happy for years with their craftsmanship and ability with all of my fine jewelry. I also appreciate the knowledge they have and the friendly faces. I always feel as though they really care about the quality of their product and my satisfaction. Thanks Shaftel’s, I’m a lifer!

  • 5/5 Paulina L. 6 months ago on Google
    Courteous, professional, great selection and prices. I just can’t say enough good things about Shaftel. Meaghan is particularly amazing if you need help. Bought rings from them a while back for myself and my mom—flawless!! Wear the rings every day. We are both enjoying so much that now we are buying earrings and more. Way to go, Shaftel!!

  • 5/5 Max M. 8 months ago on Google
    I went here based on reviews to customize an engagement ring, and they did a fantastic job. The are very knowledgeable and are able to do custom renderings if you want a specific style of jewelry. Very friendly and great to work with!

  • 5/5 Becky O. 5 months ago on Google
    We have been customers of Shaftels for many years and have never been disappointed. Whatever your budget, they will work with you. From anniversary gifts, to diamonds of all sizes, to heirloom remakes, they do it all with wisdom and professionalism. Our son and son in law both bought engagement rings from Shaftel as well. They are our family jewelers for a lifetime of keepsake and celebratory jewelry. We have worked with Keith and Meaghan and trust both so much!

  • 5/5 Kate M. 7 months ago on Google
    Shaftel is such a lovely business! Trusted jeweler run by the best, most helpful people. I have come in for a few items now and been so happy with everything, from purchases from the store, custom-made pieces and resizing existing pieces, they have given the utmost care and attention to detail to all. Highly highly recommend!

  • 5/5 Travis H. 3 years ago on Google
    Great customer service they have been providing for years. I love their new location!

  • 5/5 Natalie 3 years ago on Google
    My fiancé and I went in to look for wedding bands and walked out with exactly what we were looking for. Not only is their quality a 10/10, but Danny, the owner, is a fantastic human. HIGHLY recommend for anyone and everyone looking to fulfill their jewelry needs/wants! If you want to guarantee a great experience, go see Danny.

  • 5/5 Jonathan 1 year ago on Google
    If you are looking for knowledgeable and talented jewelers in Houston, then look no further! We first came to Shaftel Diamonds back in 2018 for an anniversary sapphire ring project. Being a passionate jewelry designer and gem connoisseur, I look for the highest quality of craftsmanship and attention to detail. Shaftel’s talented jewelry craftsmen and passionate team brought this special ring and many other projects to life. Since then we have built a true friendship. We look forward to creating many more unique and memorable pieces with Shaftel Diamonds!

  • 5/5 Allison T. 1 year ago on Google
    Choosing Shaftel Diamonds to help me design and make my beautiful engagement ring was a great decision!! Meaghan and Leon are a delight to work with. Danny and his Dad are also wonderful. They all are responsive, patient and very talented with a big selection of quality diamonds and settings at a wonderful new location. I highly recommend Shaftel as you will be in good hands!! The quality is amazing and my ring sparkles to my utter delight. Thank you, Shaftel Family!!

  • 5/5 Chris G. 3 years ago on Google
    Great new location . Great experience as always when shopping for diamond jewelry. As a repeat customer this is my definite go to place. Very professional sales representatives .

  • 2/5 Ovidiu P. 3 years ago on Google
    Don't expect them to stand behind their offers. Wasn't low-balled when I inquired about selling an engagement ring but the owner's son did go down a whole $1,000 after a few days on the exact same thing. Going to go with worthy[dot]com as I think they'll get me the best value overall. I'd shop around BEFORE you come here.

  • 5/5 Kim M. 1 year ago on Google
    Did a beautiful job on complete rebuild of my custom wedding ring, which I had worn almost 30 years. Prong damage, crack in band, chipped edge on center sapphire. Very happy to have my ring back and it's like new again. And they are lovely people to work with!

  • 5/5 Jerome C. 3 years ago on Google
    One of my clients is a jewelry designer and for months we went back and forth with a design for my engagement ring. He told me he had done multiple projects with Shaftel’s and spoke highly of them. They took his design and brought it to life! It was more than what I expected. They created a beautiful pink tourmaline engagement ring that stood out far and wide from the classic diamond style. I will be proposing soon and I know everyone is going to want to know where I got this elegant piece from!! Shaftel’s is the place!

  • 1/5 Brandon X. 3 years ago on Google
    They are rude make you set a appointment then wouldnt even look at the item you set a appointment for like your not good enough to be there our david yurman isnt designer jewery when there website says its a brand they purchase, and wouldnt be so bad if they gave you 20 seconds of there time but the buyer wouldnt even come out the back to look at your item defiently get the impression they only do business with 1 class of society amd if your not a yuppie then your item isnt good enough no matter how expensive your jewlery is

  • 5/5 Eran A. 3 years ago on Google
    Amazing people.. Super professional experience Asked so many questions and been helped with so much patience

  • 5/5 Owen M. 3 years ago on Google
    Consummate professionals run the best independent local jewelry shop in Houston. They are helpful, informed, and have the prettiest jewels. Couldn't recommend more highly.

  • 5/5 adrian f. 3 years ago on Google
    Danny was a great help determining the value of my trade in getting me the most out of several other places I went to. Meaghan was very thorough, incredibly helpful, took her time, and was passionate about helping me find the perfect Diamond. Highly recommend this very kind and family owned company!

  • 5/5 Brock L. 3 years ago on Google
    No one better in Houston. Great people to work with and their jewelry is absolutely gorgeous.

  • 5/5 Chris D. 3 years ago on Google
    Danny and the whole crew at Shaftel are amazing! They do a great job working with you and designing a ring that is just what you want. Their prices, service and selection are second to none. I highly recommend them for all of your jewelry needs!

  • 5/5 sarita s. 3 years ago on Google
    Great customer service from Meghan. Repairs were fast.

  • 5/5 Martha S. 3 years ago on Google
    This is the only jeweler I go for my needs. They are absolutely wonderful. Great great service and jewelry.

  • 5/5 Owen H. 3 years ago on Google
    I worked with Meaghan Gorman at Shaftel on a custom wedding band for my wife and she was awesome to work with. I felt that the pricing, lead time, and back/forth communication were all very exceptional and would highly recommend them for custom jewelry design work.


Call (713) 781-5300 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
  • From the business
    • ✓️ Small business

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