Deutsch Fine Jewelry image

Deutsch Fine Jewelry

Jewelry store Jeweler Watch store Jewelry repair service Diamond dealer Watch repair service

Small, family-owned store selling high-end jewelry & brand-name watches. People often mention Deutsch, Rolex, watch, experience, Ashley, time, watches, store, Linda, Diana,


Address

3747 Westheimer Rd, Houston, TX 77027, United States

Website

www.deutschhouston.com

Contact

+1 713-627-7787

Rating on Google Maps

4.90 (534 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 6 pm
  • Friday: (Good Friday), 10 am to 6 pm, Hours might differ
  • Saturday: 10 am to 5 pm
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: Deutsch (54) Rolex (30) watch (29) experience (29) Ashley (27) time (26) watches (25) store (22) Linda (22) Diana (21)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Robert A. 1 year ago on Google
    Wow! Words can't even describe how amazing the team over at Deutsch has been from day 1. I came into the store looking to celebrate a big life milestone and purchase my first timepiece. The moment I walked in, I was greeted by several people on the team with huge smiles on their faces. I got the opportunity to work with Ashley, who is without a doubt the most knowledgeable person I've ever talked to about the Rolex brand. I felt like such a noob asking so many questions and she was so incredibly gracious with her time and thoroughly answered every single question I had. I tried on multiple watches and when I was done, she even let me re-try on a few of my favorites haha. Walking into the store, I was already Rolex fan. But walking out of the store, I was a FULL-ON FANBOY for the brand. Fast forward to today, and I now own my dream watch and it's all because of Ashley and the Deutsch team. The actual buying experience was exceptional as well. Honestly, it felt like a blur because I was so nervous haha. But I legit felt like watch royalty walking out of the store. And let me tell you, my Batman has been a conversation starter every single day, since the day I bought it. It's been pretty cool to get stopped on the streets or at restaurants or stores by other Rolex owners with the same unique fascination for these timeless and iconic watches. In other words, once you're in the fam...you are IN! Thanks Ashley and team. So grateful!
    3 people found this review helpful 👍

  • 5/5 Saul V. 5 months ago on Google
    Valerie was super helpful, professuonal, and knowledgable throughout the process in acquiring my first Rolex. She first had me try on various models to make sure I was committed to the one I was looking for. My original eta for receiving the watch was about a year and to my surprise I received my date just in just under 6 months! Strongly recommend you go through Deutsch for all your watch and jewelry needs. Looking forward to doing business again soon!
    2 people found this review helpful 👍

  • 5/5 Benjamin M. 11 months ago on Google
    There is no reason to shop anywhere but Deutsch & Deutsch. Absolutely top of the line quality and service to match. This is a family operation run by some of the most knowledgeable, kind, professional people in the business. I’ve purchased jewelry, engagement/wedding rings, watches, etc., and Deutsch & Deutsch exceeds my expectations every time. It’s been nearly 20 years since I lived in Houston, but this will forever be the only place I shop.
    2 people found this review helpful 👍

  • 5/5 Kanav J. 2 years ago on Google
    Dream come true. I’ve planned to purchase a Rolex for years and when the time finally came I’m so glad it was with Deutsch. The entire experience was everything I had hoped for. And of course a special thank you to Ashley for being so attentive and making my experience seamless. Without question I look forward to being a repeat customer.
    1 person found this review helpful 👍

  • 5/5 Bamrom J. 1 year ago on Google
    Deutsch Fine Jewelry is a step above the rest. The experience here is stellar. Linda took good care of me ever since we met last year, we just discussed watches and the high Rolex demand. I would like to thank the Deutsch Fine Jewelry team for their professionalism and top rated client services. You have secured a long term customer. Furthermore, I would like to thank Linda especially for her curated and professional approach in treating a client like a welcomed friend. As a results driven individual, I believe Deutsch Fine Jewelry has a true professional in Linda on their team, she delivers results. I'm looking forward to commemorating future milestones by adding more timepieces whenever they may come.
    1 person found this review helpful 👍

  • 5/5 Michael D. 1 year ago on Google
    Deutsch is an extraordinary service-oriented, top-shelf jeweler and authorized dealer for Rolex. On the hunt for a rare stainless sports model, I talked to several authorized dealers. Deutsch was the only place where I really felt respected and developed a connection with the sales associates, Ashley and Diana. Although my dream was a long shot, both of these impeccable humans helped me realize it in short order. An incredible group of people and an extremely enjoyable experience. They have found a lifetime customer and I have found a lifetime jeweler. Very knowledgeable about watches!!! 10/10 would not go anywhere else.
    1 person found this review helpful 👍

  • 5/5 Vinoy E. 1 year ago on Google
    I visited the Deutsch Fine Jewelry. I walked through the door I was greeted with the utmost respect and friendliness of the staff. I Working with Ashley was a pleasure. I was looking for a specific watch and Ashley took the time to let me try on different models she had on display. Ashley was very knowledgeable of the watches, The watch I wanted was not in stock, but I gave my information and hoped for the best.I definitely recommend this Deutsch Fine Jewelry to anyone in search of a nice Rolex. I'm hoping to get a phone call to pick one up in the near future
    1 person found this review helpful 👍

  • 5/5 Nghia T. 1 year ago on Google
    Today after finishing school I went to visit the store. Entering is the atmosphere of fun, comfort, and enthusiasm of everyone. Today I have the help of Miss Valerie. We talked happily and she helped me choose the right gift for my girlfriend. She took good care of me. I was finally able to leave with the present I was going to give my girlfriend. I believe my girlfriend will definitely love this gift. I feel this is the place for people who like watches and jewelry and want to give their loved ones or friends meaningful gifts. I have to say this is the jewelry store I feel most comfortable shopping at.
    1 person found this review helpful 👍

  • 5/5 Denny A. 1 year ago on Google
    I recently had the pleasure of purchasing two Rolex timepieces (one of them being my long-desired grail watch) from Deutsch and I cannot express enough how impressed I was with the entire experience. From the moment we walked into the store, my wife and I were treated like family by Linda and the rest of the team. We were there to celebrate my wife's graduation, and Linda made the experience an amazing one. She took the time to listen to our needs and preferences, and her expertise in luxury watches helped guide us in making the perfect choice. To top it off, the watch that we ordered was supposed to take six months to arrive, but we received it in under two months. This shows the dedication and professionalism of the team at Deutsch, and it was a pleasant surprise to receive my wife’s watch ahead of schedule and to get “the email” about my grail watch having arrived as well. Deutsch also had almost every Rolex timepiece available to try on, which was not the case in other authorized dealers we’ve visited. This made the experience even more enjoyable, as we were able to try on a range of different watches and find the perfect one for my wife's graduation gift. Overall, I would highly recommend Deutsch and Linda to anyone looking for a luxury timepiece and exceptional customer service. The experience was truly remarkable, and we will definitely be back for more. Thank you, Deutsch and Linda, for making my wife's graduation celebration unforgettable.
    1 person found this review helpful 👍

  • 5/5 ang h. 2 years ago on Google
    Linda was awesome, a true help! Guided me thoroughly on my first Rolex purchase was so helpful, patient, and knowledgeable. She made the buying process so easy and smooth! Linda explained everything in detail about the watch, was able to get it special ordered for me, and helped my friend with all of his questions. Will definitely refer more friends and family to her! Thanks again Linda!
    1 person found this review helpful 👍

  • 5/5 Roger L. 8 months ago on Google
    Picked up this classy Rolex DJ beauty from Linda today at DFJ. Came in earlier than expected w help from the best AD in Houston (may be in the whole USA?). Stellar service, classy showroom, polite sale associates, ended w an immaculate timepiece. Only wish I can order another watch soon….Thank you Linda & DFJ!
    1 person found this review helpful 👍

  • 5/5 Mike J. 8 months ago on Google
    Recently had an amazing experience at Deutsch. I had been looking for ideas for a gift to myself for my 35th and decided to stop by. Asia was exceptionally welcoming and patient from the moment I walked in, and was equipped with a deep technical knowledge to boot. She answered all of my questions with care as I tried on watch after watch looking for that instant connection, and made placing an order painless. Deutsch and Asia have earned a long term customer with their warm service and expertise. I would recommend anyone to shop with them.

  • 5/5 Nicholas M. 4 months ago on Google
    Linda and Jyoti were so helpful and made my experience well worth it. Glad I could get great customer service along with a good gift or my friend. I highly recommended everyone to stop by and at least say high.

  • 5/5 Mark B. 4 months ago on Google
    A great team at Deutsch Fine Jewelry. They have been very professional and pleasant. Both Linda and Ashley have been very generous with their time in helping both my wife and me in selecting items. Thanks!

  • 5/5 Alan P. 4 months ago on Google
    Linda at Deutsch was amazing to purchase my Tudor from. Everyone was super nice and welcoming to me. I love my Tudor and can’t wait for Linda to call me for my Rolex! I also dropped off my Gmt master 2 to get serviced and that is also going well. Thank you Linda and Deutsch for the amazing service and I can’t wait for the “call”

  • 5/5 Elena R. 1 year ago on Google
    I went to Deutsch to get my husband a watch for his birthday and was warmly welcomed by Diana. She is very knowledgeable of all the different brands and styles offered and was easy to talk to throughout the looking and buying process. She helped me find the perfect watch for my husband and she later helped him order a secondary strap so he could try out a different style. Each time we go every employee pleasant and goes out of their way to greet us. Thanks again Diana!

  • 5/5 Chris M. 6 months ago on Google
    It was wonderful working with Linda at Deutsch Fine Jewelry. She helped us get the two watches my wife and I have been wanting for a long time, Rolex TT DJ 31 and TT sub blue bezel. I was so excited to get the text when our watches arrived. I couldn’t believe how fast it was. Thank you so much! We will always be customers here.

  • 5/5 Will N. 1 year ago on Google
    I had an amazing experience at Deutsch. I was welcomed from the moment I stepped in. Very upscale jewelry store but I was treated in a very down to earth manner. Ashley took down my preferences a few months ago and I recently was fortunate to get the call we all long for. My Daytona was available had become available. Thank you Ashley for making the watch buying such a great experience!

  • 5/5 Lynne C. 1 year ago on Google
    My Rolex watch needed to be serviced for the first time in a long time and Joy at Deutsch Fine Jewelry assisted in getting my beautiful watch back in great shape. It looks brand spanking new! I had an excellent experience from start to end and trust them implicitly with their expertise and service provided.

  • 5/5 John P. 6 months ago on Google
    Deutsch Jewelers has an excellent selection, warm service and competitive pricing. Linda at the store has consistently gone above and beyond to take care of me and my family. And I’ve always noticed and been been impressed how they make sure every visitor feels valued and well-taken care of, even if they are just exploring their options.

  • 5/5 Kirk A. 8 months ago on Google
    Just recently picked up my first Rolex from Deutsch. The experience was amazing. Diana was great to work with and always patient as I made up my mind on the model, dial, bezel, and band configurations. The wait time was reasonable and communication was great. I can't wait to work with them again in the future!

  • 5/5 Ryan M. 10 months ago on Google
    Diana is our account manager, and has done a great job with our past three purchases. We love Deutsch and wouldn’t think of buying jewelry or watches anywhere else.

  • 5/5 Preston C. 8 months ago on Google
    I just bought my first Rolex from Valerie and the Deutsch staff. A pleasant experience and I recommend anyone give them a chance for your high end jewelry or watch needs. Ask for Valerie.

  • 5/5 Leonard B. 1 year ago on Google
    I can not say enough good things about this place. I myself am in the hospitality business and I can not tell you how far great customer service can go. Every staff member was very helpful and knowledgeable. They take the time to personally get to know you and help you. I can’t speak highly enough about Diana. She knows her stuff and spent very quality time walking me through the store even though they were busy. If you want to shop right and get top notch customer service shop Deutsch and ask for Diana. Thank you guys for all of help and quality time. I greatly appreciate it. I will be referring everyone to you guys!

  • 5/5 東東叔叔 1 year ago on Google
    We came into Deutsch Fine Jewelry to look for a 40-year wedding anniversary gift for my wife. Ashley assisted us in finding the perfect ruby pieces. She has since helped with getting our first Rolex watches as well. Her communication and attentiveness is what makes her a sales associate that you really enjoy working with. We will continue to be loyal clients of Ashley’s. As for the jewelry store itself, any other staff we have encountered have also been very warm and friendly. Definitely recommend this shop!

  • 5/5 Benjamin N. 9 months ago on Google
    I had a great experience with Ashley. She was very helpful and friendly throughout the process. She answered every questions I had during my visits. I bought 2 Rolex watches; one for me and one for my girlfriend. We all love our new watches. I will definitely come back for another watch in the future.

  • 5/5 Armando M. 9 months ago on Google
    Thank you so much to Valerie for helping me pick the perfect engagement ring for my wife she loves it. Every single time we go everyone it’s so nice and welcoming. We officially have made Deutsch our place to get our jewelry can’t wait to get other pieces with Valerie Great Honest Person she’s the Best.

  • 5/5 Jeff J. 2 years ago on Google
    I had a great experience with my recent watch purchase at Deutsch. Diana was great to work with and has always been friendly, knowledgeable and professional when I’ve visited the store on various occasions looking at different watches. It was a pleasant surprise when she called to let me know my dream watch was available. The purchase experience was excellent and the rest of the Deutsch team (Valerie especially) was there to help when Diana was assisting multiple clients. The store is very nice and welcoming. I definitely recommend Diana and Deutsch if you’re looking for a watch or fine jewelry. Can’t wait to visit again!

  • 5/5 Craig M. 2 years ago on Google
    Ashley has been the most amazing sales associate in helping us find the perfect piece. One afternoon we casually stopped by to look at different options and Ashley was super friendly, answering all our questions about the many different pieces and really taking her time to listen to what we were interested in. Ashley went above and beyond to make us feel at home. The next time we stopped by she immediately remembered us and invited us to take another look and again went above and beyond, to make us feel at home and super comfortable. We feel so lucky to have met such a nice person to help us navigate the many beautiful options Deutsch Fine Jewelry has to offer. Thanks so much Ashley and team for making our experience an amazing one. I highly recommend.

  • 5/5 Meredith M. 2 years ago on Google
    Linda went out of her way to help me with a special birthday gift for my daughter. It's always a Lovely experience shopping with you all!

  • 5/5 Ernesto G. 2 years ago on Google
    First time visiting this jewelry store and service was superb. Diana was tremendous help answering my questions to make my purchase on watch winder. She a let us try on many jewelry pieces as well. Will do future business here again.

  • 5/5 aelsakr 2 years ago on Google
    Deutsch store is one of my favorite Rolex ADs, I dealt with many in the past but they set themselves apart from the rest by welcoming new customers, my first experience with them was couple of years ago and I got a steel sports model from them as first time buyer (granted it was before the hype) but still other dealers were being picky and don’t give a sport steel to new clients. Fast forward to this year, I met with one of my favorite sales associates, Valerie, she was so professional, didn’t shut my wishes and what watches I wanted (like many other ADs do), she even helped me get 2 Rolexes this year, while waiting for some others on my wish list. She’s very patient and a great listener, she never once rushed me or tried to sell me something I didn’t want, moreover she always stayed in touch with me to offer anything I might be interested in. I highly recommend Deutsch for any new Rolex buyers, that want to build a long term relation with one of the largest and reputable Rolex ADs in TX and working especially with Valerie who exceeded my expectations every time I dealt with her. Also, can’t forget about Missi, she has helped me once before and was professional as well in addressing my concerns.

  • 5/5 Ian P. 2 years ago on Google
    The customer service I have experienced has been phenomenal. As soon as you walk in the door, you feel pleasantly welcome. Diana is my sales rep and she always takes great care of me. Deutsch and Deutsch will always be my go to, due to their dedicated customer service and great shopping experience. Thank you.

  • 5/5 Swagga Q. 2 years ago on Google
    If you are looking for the perfect place to shop for Jewelry and luxury watches this is the place. Ashley and Valerie have treated me with the best customer care, hands down! Any question that I’ve ever had, through text and phone calls have never been unanswered. Their response time is amazing. This is customer service at its finest! I highly recommend everyone to shop here with confidence.

  • 5/5 Steven N. 2 years ago on Google
    The customer experience at Deutsch was amazing. Valerie was extremely kind, and I could sense her passion in the industry. I will definitely be making future purchases there!

  • 5/5 David L. 2 years ago on Google
    Visited the store today looking to purchase a Rolex for my family. Ashley greeted us at the Rolex section of the store. To my surprise, she was very helpful in choosing combinations and what is available in various different models. Although I did not purchase one today the experience I received by Ashley was amazing. By far one of the easiest and most comfortable conversations I’ve had at an Ad. She gave me comfort in shopping here and no games were played. Will be back for all other needs in regards to watches and jewelry. Definitely recommend Deutsch.

  • 5/5 Sameer R. 2 years ago on Google
    My wife and I visited Deutsch looking at watches. The sales associate Diana Garcia was very gracious and helpful spending a lot of time advising us on what to buy as a nice anniversary present to ourselves. Hopefully the hard to get watches we wanted will be in stock in the next few months. I liked the low pressure environment. Come here for watches or jewelry.

  • 5/5 Ming L. 2 years ago on Google
    Elated to have met Diana at Deutsch Fine Jewelry. My experience with her and Nancy has been exceptional and courteous throughout. Highly recommend them when you visit Deutsch, who fulfilled my first Rolex purchase. Definitely my first choice AD from now on. Thank you Diana!

  • 5/5 Joshua G. 1 year ago on Google
    Have been working with Deutsch Fine Jewelry for years now regarding repairs of older pieces and new Jewelry additions. I would highly recommend them! Ashley has been instrumental in helping me select and, more recently, design beautiful additions. She located a specific carat stone to match our daughters birth date for a wedding ring. From the stone selection, to the rendering, to the final product it turned out beyond what I could have imagined! If your in the market for new Jewelry, repairing or cleaning older pieces, Swiss timepieces, or cuff links look no further! Top notch service from friendly and knowledgeable representatives!

  • 5/5 Carlos M. 2 years ago on Google
    First time Buying a Rolex and Valeria really showcase her professionalism and knowledge with me during my purchase. Was treated with respect and care, delivered exactly what I wanted, and was very helpful. Strongly recommend working with Valeria

  • 5/5 Christopher H. 2 years ago on Google
    If you have never shopped here you have to try this store. They are super nice and helpful. They really care about their customers. I mentioned that I was shopping for my wife's 50th birthday and they threw in some things to make it extra special. Best place in Houston to buy your watch or jewelry.

  • 5/5 Jodie G. 1 year ago on Google
    Amazing and impeccable service! I highly recommend for any jewelry needs. Ask for Diana- she was fantastic in making sure that I got the watches I wanted. Even with the current watch market, she was great at communicating the delays and keeping me up to date on the status of my order. She and the other sales associates are extremely friendly and down the earth. Will definitely visit again in the future!

  • 5/5 Victoria L. 1 year ago on Google
    Had an excellent experience here. Ashley is wonderful to work with, is genuinely friendly and extremely knowledgeable. She answered all my questions and helped me order my watch. I was thrilled as it came in much earlier than expected! My expectations were exceeded! Top notch customer service all around, every single time. Thank you!

  • 5/5 Abdul W. 1 year ago on Google
    Excellence from Valerie with whom I dealt. She was very nice and helpful. She was able to ordered my Rolex where every other Rolex authorized dealer were not even taking the orders. But I guess I was lucky that my Rolex arrived in 6 months. Looking forward to do business with you again.

  • 5/5 Joi M. 1 year ago on Google
    Diana has taken such great care of me. She’s extremely professional, knowledgeable and most importantly patient. It took me several visits to find the watch that I wanted. She was never pushy and gave me the time that I needed to make my decision. I highly recommend Diana and Deutsch Fine Jewelry!!!

  • 5/5 Hung P. 1 year ago on Google
    Very, very good and excellent service! I recommend my friends and family to see and ask Diana for any jewelry & Timepiece at Deutsch Fine Jewelry. Diana was very professional, friendly & sweet in sales service that I got the watches I wanted. Diana kept me up to date on the status of my order timepiece Tudor. Diana! I will visit Deutsch Fine Jewelry again in the future! Thanks

  • 5/5 Jose P. 1 year ago on Google
    Called the store on my way to work to see if a few particular models of Tudor and Rolex watches were available. Spoke with Linda who was absolutely wonderful and took her time to answer all of my questions. Stopped by the store a few minutes later and was very impressed with the continued level of customer service. Thanks again to Linda for helping me with my new Black Bay 58! I'll definitely be back!

  • 5/5 Kevin T. 2 years ago on Google
    I had a wonderful shopping experience today. I spoke with Ashley on the telephone prior to driving to the store. The staff greeted me on my arrival to the store and found Ashley for me. Ashley was tremendously helpful in assisting me with my purchase. She had the item I was interested in waiting for me. Ashley answered my questions and made the buying experience quite enjoyable. I would definitely recommend Deutsch Fine Jewelry.


Call +1 713-627-7787 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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