3/5 Martin S. 11 months ago on Google
Exquisite
Cuisine
Overshadowed
by
Service
Missteps
While
the
culinary
offerings
at
this
restaurant
were
genuinely
noteworthy,
the
overall
dining
experience
was
unfortunately
tarnished
by
a
series
of
service
missteps.
The
food,
although
of
high
quality
and
exquisitely
prepared,
was
notably
expensive.
The
service,
while
fundamentally
friendly,
left
us
feeling
somewhat
misled.
To
illustrate,
my
father
and
I
ordered
a
grilled
plate
priced
at
around
19,000
HUF,
specifically
requesting
the
one
featuring
sausages.
Much
to
our
surprise,
we
were
served
the
poultry
variant
instead.
Although
the
dish
was
still
delectable,
it
was
not
what
we
had
ordered.
When
we
pointed
out
the
error,
our
waiter
merely
smiled
and
insisted
that
we
had,
indeed,
ordered
the
poultry
version.
The
situation
escalated
when
it
came
to
payment.
We
were
charged
26,000
HUF
for
the
grilled
plate,
a
significant
leap
from
the
already
steep
19,000
HUF
we
had
been
initially
quoted.
When
I
questioned
this
discrepancy,
the
waiter
insisted
we
had
ordered
the
'Big
Big'
plate,
which
was
absolutely
not
the
case.
Regrettably,
he
was
unwilling
to
engage
in
any
further
discussion,
and
my
limited
proficiency
in
Hungarian
did
little
to
aid
the
situation.
Despite
these
negatives,
the
high-quality
food
and
the
live
band
that
added
a
delightful
ambience
to
our
meal
deserve
mention.
However,
the
unfortunate
service
experience
and
the
argument
over
the
bill
heavily
marred
our
overall
impression
of
the
restaurant.
In
light
of
these
issues,
I
can
only
extend
a
3-star
rating
to
this
establishment.
It's
genuinely
disheartening,
as
the
excellent
cuisine
and
the
enjoyable
live
music
could
have
made
for
a
memorable
dining
experience
had
the
service
been
more
attentive
and
fair.