2/5 Michael B. 3 years ago on Google
So,
I
will
preface
this
by
saying
that
I
have
patroned
Punch
Burger
on
multiple
occasions
and
with
only
one
or
two
exceptions
the
service
has
been
good
and
the
food
has
been
great,
that's
why
they
are
getting
two
stars
after
tonight.
I
ordered
ahead
using
the
website
which
was
a
pretty
good
experience.
I
couldn't
figure
out
how
to
edit
an
item
once
it
was
in
the
"bag"
but
that
may
be
user
error
rather
than
clunky
functionality
and
inevitably
just
added
some
time
to
the
process.
I
chose
pick-up.
Walked
into
the
downtown
eatery
(on
Ohio
between
Delaware
and
Penn),
food
was
ready.
All
set,
right?!?
I
opened
the
bag
to
make
sure
the
order
was
correct
and
found
the
sauces
that
were
supposed
to
be
on
the
side
weren't
in
the
bag.
This
was
remedied
quickly,
no
worries.
Got
home
and
upon
closer
inspection
of
our
burgers,
both
of
the
burgers
were
wrong.
One
burger
(pictured
here
with
receipt)
had
only
grilled
onions,
one
of
the
six
toppings
ordered,
and
some
kind
of
sauce
(that
was
supposed
to
be
on
the
side).
The
other
burger
was
much
closer,
but
the
mistake
was
much
costlier.
While
these
toppings
were
missing
on
the
first,
at
least
they
are
free.
The
other
burger
was
supposed
to
be
a
double
patty
(+$2.50)
and
sadly
was
a
single
stack.
The
food
was
good,
don't
get
me
wrong.
Always
is.
Just
not
what
we
ordered.
Consider
this
a
cautionary
tale.
Go
to
Punch
Burger.
I
know
you
will
love
it.
BUT...
check
the
bag
REALLY
CLOSE
or
you
may
be
as
disappointed
as
we
are.
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