Okan University Hospital Acibadem Clinic image

Okan University Hospital Acibadem Clinic

General hospital

😠 They said they have closed the epilation center, we cannot use our remaining packages, we cannot find a contact person for a refund, they are causing us material and moral suffering, there is absolutely no brand assurance, customer satisfaction is zero. People often mention results, hospital, check-, doctor, appointment,


Address

Acıbadem, Eski Ankara Asfaltı Cd. No:2/A, 34718 Kadıköy/İstanbul, Türkiye

Contact

+90 216 494 65 26

Rating on Google Maps

3.90 (56 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 am to 2 pm
  • Sunday: Closed
  • Monday: 8 am to 5:30 pm
  • Tuesday: 8 am to 5:30 pm
  • Wednesday: 8 am to 5:30 pm
  • Thursday: 8 am to 5:30 pm
  • Friday: 8 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: results (12) hospital (11) check- (10) doctor (10) appointment (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Burcu T. 5 months ago on Google • 28 reviews
    I had an appointment for check-up at 09:00. I was at Acıbadem Polyclinic at 08:50. They took my ID for registration. I moved to the sitting area. KVKK ZERO, they are taking everyone's mobile phone number, shouting from where they are sitting. I gave blood, ECG was OK, Lung X-ray was completed without any problems, 10 minutes later, the procedure was completed. There is no doctor for examination. I waited 50 minutes. I left at 09:50 without an examination.
    3 people found this review helpful 👍

  • 1/5 sima K. 5 months ago on Google • 6 reviews
    A check-up appointment was made at Okan University Acıbadem Polyclinic within the scope of Anadolu Sigorta complementary health insurance. I was told that they would call me to confirm after the check-up time information was determined. Even though the inspection day came, no one called. Even though I called a few days ago and the day before, I could not find the name, appointment information etc. Then by reminding all the process steps one by one!!! An appointment was made for the specified day again. When I went to the outpatient clinic, only blood tests, ECG, urinalysis and chest x-ray were taken. I was told that the results would be displayed on e-pulse and transmitted to me by phone. Or I can find out by calling... It's been a week now and I can't access my results in any way. When I call, I come across Okan University Central call service instead of Acıbadem Polyclinic, listen to many department selections on the phone, and finally connect with the operator. (I wonder why I cannot connect with a single phone call or one of the announced departments. I wonder why I CANNOT REACH THIS ACIBADEM POLYCLINIC BY TELEVISION) What is TRY, DID, PURSUE? What kind of an institution, what kind of an organization are you really!!!
    2 people found this review helpful 👍

  • 1/5 burak b. 2 months ago on Google • 5 reviews New
    My son and I had a check-up on 22.01.2024. There is no problem in this part, but it is difficult to get the results. I called 3 times and my son's results arrived, but they still haven't emailed my results. The results screen on the pages is not working properly. The results do not appear on the e-pulse system either. I really don't understand how you can't do a simple task like doing a quick systematic check-up and sending the results.
    2 people found this review helpful 👍

  • 5/5 Sefa T. 3 months ago on Google • 125 reviews New
    I was very pleased with this hospital where I came for check-up. The Staff Are Incredibly Polite and Friendly. Moreover, they are very professional in their work. The Missed Hospital Environment. Come with peace of mind..

  • 1/5 M B. 1 month ago on Google • 26 reviews New
    I have never seen such a dilapidated and crumbling hospital in my life. Even public hospitals are much better. I came for my contracted insurance check-up and teeth cleaning. Unfortunately, I was not satisfied at all. The number of doctors inside is small and the materials used are cheap. A polyclinic where patient satisfaction is not cared about at all. Sad...
    1 person found this review helpful 👍

  • 5/5 Damla K. 5 years ago on Google
    (Translated by Google) It is a very nice clean hospital. Can be recommended. The employees are genial. They take good care of the patient. (Original) Çok güzel temiz bir hastane. Tavsiye edilebilir. Çalışanları güler yüzlü. Hastayla çok güzel ilgileniyorlar.
    1 person found this review helpful 👍

  • 4/5 Ajans Kendine H. 1 year ago on Google
    (Translated by Google) University hospital polyclinic (Original) Üniversite hastane polikliniği
    1 person found this review helpful 👍

  • 5/5 Ogun �. 1 year ago on Google
    (Translated by Google) Hair transplant unit amazing team (Original) Saç ekimi ünitesi muhteşem ekip
    1 person found this review helpful 👍

  • 5/5 Ashok R. 1 year ago on Google • 69 reviews
    Best University.. good campus.... good staffs

  • 4/5 vijay n. 1 year ago on Google • 18 reviews
    Good education

  • 5/5 Sudipto T. 1 year ago on Google • 13 reviews
    Nice feedback

  • 5/5 Diren �. 1 month ago on Google • 4 reviews New
    I had a check-up done. As soon as you walked through the door, everyone greeted you with a smile. They were very interested in you. Thank you very sincerely. Bad comments are confusing. I recommend you comment with your own experience.

  • 5/5 Neslihan 1 year ago on Google • 4 reviews
    I would like to thank the Pediatrician Dr. Bahattin SAYINBATUR. He is a doctor who really does his job very well and how a baby should be approached and examined. I was very pleased with his knowledge and experience in the 3-day hospitalization treatment of my baby. I wish him continued success. .. Also, we should not ignore the work and approach of the hospital's cleaning staff and medical staff. Thank you very much, Okan Family. .

  • 5/5 Evrim M. 1 year ago on Google
    Ulaşımı oldukça kolay. Dermatoloji bölümünden de çok memnun kaldım.

  • 1/5 Babayım B. 1 year ago on Google
    Hijyen eksik. Aradığım doktor da o gün yoktu. Direkt ayrıldım.

  • 4/5 Prabha A. 1 year ago on Google
    Excellent

  • 5/5 tugce s. 4 years ago on Google
    (Translated by Google) Epilation section cansu is my eternal advice, voucher. (Original) Epilasyon bolumu cansu hanim sonsuz tavsiyemdir,kefilim.

  • 5/5 Vishnu c. 1 year ago on Google
    Iam studiying this university biggest university all are happy this classes

  • 5/5 Khlood H. 1 year ago on Google
    (Translated by Google) By God, how do I communicate with the hospital on WhatsApp???? Very necessary (Original) بالله كيف اتواصل مع المستشفى على الواتس؟؟؟؟ ضرورييي جداا

  • 5/5 kaan o. 1 year ago on Google
    Okan üniversitesi radyoloji bölümündeki Dr Yıldız Keleş ve ekibindeki bütün arkadaşlara bu süreçte teşekkür ediyorum Hüseyin savaşçı

  • 1/5 Erol M. 2 years ago on Google
    (Translated by Google) We went by making an appointment because it was close to us. After waiting 20 minutes, they said that the doctor could not come. I will not go again. What a pity. (Original) Yakınımızda diye randevu alarak gittik. 20 dakika bekletildikten sonra doktorun gelemeyeceğini söylediler. Bir daha da gitmem. Yazık.

  • 2/5 asım g. 2 years ago on Google
    Tesisin fizik tedavi bölümünde fizik tedavi aldım öncelikle söylemeliyimki başta Özgen hanım olmak üzere çalışanlar çok güler yüzlü ve aşırı ilgililer ancak hijyen noktasında büyük eksiklik var sterilizasyon yapıldıgına hiç şahit olmadım okadar seans devam etmeme ragmen ortamı temizleyen bir görevli görmedim.

  • 5/5 Ahmet A. 2 years ago on Google
    (Translated by Google) great location 👍 Staff is professional. Staff is very caring. (Original) Harika konum 👍 Kadro profesyonel.Çalışanlar çok ilgili.

  • 5/5 Çağla A. 2 years ago on Google
    (Translated by Google) Thank you for your interest in the laser epilation team :) I am very satisfied, I recommend it to everyone. (Original) Lazer epilasyon ekibine ilgisi için teşekkür ederim :) Çok memnunum, herkese tavsiye ediyorum zaten.

  • 5/5 yunus �. 2 years ago on Google
    (Translated by Google) Hello, I went for the first time, but I plan to go again from now on. Both the cleanliness and the care-relevance and friendliness of the authorities were really great. The doctor was a really good doctor. I recommend it to everyone. (Original) Merhabalar,ilk kez gittim ama bundan sonra surekli gitmeyi planliyorum.Gerek temizligi gerek yetkililerin ilgi-alaka ve cana yakinligi gercekten muazzamdi.Hekimde gercekten iyi bir doktordu.Herkese tavsiye ederim

  • 5/5 Gul E. 5 years ago on Google
    (Translated by Google) A clean, tidy and spacious hospital. Friendly staff .. It has a car park in front of it and next to it .. a small cafe (not much choice) Physiotherapy unit and team are very good (I recommend 👌) Internal medicine is the branches that I have experienced and love as a dietician. Doctors are interested and follower. SGK passes .. (Original) Temiz,düzenli,ferah bir hastane. Güleryüzlü personel.. Otoparkı var önünde ve yanında.. ufak bir cafesi var( cok fazla secenek yok) Fiziktedavi ünitesi ve ekibi çok iyi (tavsiye ediyorum 👌) Dahiliye,diyestisyen deneyimleyip begendiğim dallar. Doktorlar ilgili ve takipci. SGK geçiyor..

  • 5/5 Necla A. 4 years ago on Google
    (Translated by Google) I would like to thank my dear Cansu lady in the physical therapy unit.. For her efforts to relieve the pain and pain I have been through.. I send my love to my dear Murat Candemir. (Original) Fizik tedavi ünitesinde sevgili Cansu hanıma sonsuz teşekkür ediyorum..Yaşadığım acıları ve ağrıları dindirebilmek için var gücüyle çabaladığı için..Sevgili Murat Candemir beye de sevgilerimi yolluyorum..Hastane için yapmış olduğu tavsiyeden dolayı..İyi ki varsınız kucak dolusu sevgilerimi yolluyorum.

  • 5/5 Nesli S. 4 years ago on Google
    (Translated by Google) Very clean and tidy congratulations institution. (Original) Cok temiz ve düzenli bir kurum tebrik ediyorum.

  • 5/5 Tuğçe K. 3 years ago on Google
    (Translated by Google) I am very pleased with the beauty center, especially thanks to the laser epilation department :) (Original) Güzellik merkezinden çok memnunum özellikle lazer epilasyon bölümünden çok teşekkürler:)

  • 1/5 Elif Y. 5 months ago on Google • 2 reviews
    They said they have closed the epilation center, we cannot use our remaining packages, we cannot find a contact person for a refund, they are causing us material and moral suffering, there is absolutely no brand assurance, customer satisfaction is zero.
    3 people found this review helpful 👍

  • 1/5 gulcehre g. 8 months ago on Google • 2 reviews
    My father, who had stomach cancer, had his stomach removed by surgery. These processes went smoothly, we went home, but when my father got worse after the surgery, we set off at 4 in the morning to go to the doctor and hospital where he had the surgery. When we arrived from Halkalı to Tuzla, we were informed that there was no ultrasound in the emergency room and therefore they could not intervene. In addition, my father, who has cancer, was not admitted to the emergency room because he was considered risky, but was offered to be admitted to the room. When we asked for a doctor's check-up, they stated that they could not reach the doctor at this time and said that your doctor will come at 8:30 and you can wait in the waiting area until this time. Their indifference to the patients they operate on is very annoying. Our doctor, Mr. Çoşkun, did not intervene in this situation and we waited for the doctor in the chair for 3.5 hours with my sick father.
    2 people found this review helpful 👍

  • 3/5 SEDA KİREMİTÇİ T. 4 months ago on Google • 1 review
    Hello, I came to your hospital for my check-up appointment under private insurance on 02.12.2023. The gentleman at the desk directed us to the waiting area. While there were other people sitting where we were sitting, without paying attention to the KVKK rules, he shouted our mobile phone information etc. to log in to the screen. Also, today (07.12) my results are not visible on the pulse screen. I called customer service twice, but the line was disconnected before I even got into the subject. I was only able to express my problem in the 3rd call. He stated that since they are a private hospital, the results are received late in the e-pulse system. (There is no such problem in other private hospitals.) Upon my complaint, the results were sent to my e-mail address, but there are still no lung results. It does not suit an institution or a hospital belonging to OKAN UNIVERSITY.
    1 person found this review helpful 👍

  • 1/5 gani c. 5 months ago on Google • 1 review
    Total disaster hospital
    1 person found this review helpful 👍


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