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Frequently mentioned in reviews: hotel (35) staff (17) breakfast (15) location (13) room (11) service (10) stay (10) helpful (9) clean (9) good (7)
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  • 3/5 Backpacker _. 3 years ago on Google
    Great location, nice hotel First of all, the positives: 1) The staff are very friendly and helpful...from the men who are at the front desk to the woman that makes breakfast and cleans the rooms. She's a VERY hard worker and deserves a raise! 2) Great location! 5 minute walk to the Blue Mosque and Hagia Sophia Mosque. Yet, still in a very quiet neighborhood. The location couldn't be any better! 3) Room sizes are a nice size. 4) Breakfast food is fresh & tastes good (but see below issue under negatives). 5) Requested shuttle pick-up and a shuttle was waiting for me as agreed upon. Cons (negatives): 1) I had emailed the hotel twice, asking for the quietest room on the top floor. I was assured that I'd get this. But I ended up getting an upgraded room on the 1st floor, which means I was woken up a few times from people stomping around, which is what I was trying to avoid. I say "upgraded" as I got a bigger bed. However, I paid extra for a room with a view, which I didn't get either. So, was it really an upgrade??? I would have much rather had a single bed on the top floor with a view (which is what I paid for!!) 2) The breakfast is fresh but NEVER changes! It's always the same breakfast! I got so sick of eating the same food that it started making me nauseated just thinking about it!! I highly suggest that they have variety in their breakfasts from day to day (waffles?). I started eating less and less, until I was just eating bread with butter on it. If you're only staying a night or two this won't be an issue. 3) No towel racks in the bathroom. Your towels are left on the bed as there is absolutely no towel racks, yet they have room to install one. I had to prop up the clean ones on the narrow toilet top and keep adjusting them so they didn't fall in. Annoying! 4) The hotel doesn't take credit cards. Yes, you can reserve your room with a credit card through Expedia or whatever, but can't pay for anything at the hotel with a credit card, like for the shuttle costs. 5) Expedia's hotel description said that this hotel had an ice machine, which it doesn't , room service which it doesn't, access to a roof top terrace which there are photos of, but no access to and more, which it doesn't. 6) NO electrical outlets for your computer, charging items, etc. I had to unplug a lamp just to have one outlet. 7) Also, staff rarely wore masks. Only when you first check-in. Otherwise, they just have it under their chin or not at all. And the people cooking & serving the food rarely wore masks! Plus I never saw any of them wash their hands, except the woman that cleans and helps out at breakfast. Overall, the hotel was OK. But next time, I'll try another hotel. There are so many in the same neighborhood, even the same street. Or heard that the Armada Istanbul Old City Hotel was awesome. Basically, the Sultans Royal Hotel is more like a boutique. If you want hotel amenities and conveniences, you'll need to go elsewhere. But for a first time trip to Istanbul, the hotel worked for me. Read less
    5 people found this review helpful 👍

  • 5/5 osama a. 3 months ago on Google • 5 reviews New
    I recently had the pleasure of staying at Sultans Royal Hotel for three nights. The experience was outstanding, largely due to the exceptionally friendly staff. The hotel's cleanliness is especially noteworthy, and its location is ideal, as it is only five-minute away from the magnificent Blue Mosque and Hagia Sophia. Each morning, I had the pleasure of eating a delightful Turkish breakfast at the hotel. The kitchen staff, especially Sonia, deserves special mention for their kindness and hospitality. Sonia's salads were a particular highlight of my stay. I wholeheartedly recommend Sultans Royal Hotel for anyone visiting the Istanbul, It's a perfect 10/10 in my book!

  • 3/5 braham y. 2 years ago on Google
    Well located, poorly maintained, low quality breakfast.
    1 person found this review helpful 👍

  • 5/5 Shiva J. 1 year ago on Google
    I booked a room for my aunt and uncle , I was worried about them traveling alone , I chatted with Rashit at the hotel and when they arrived he treated them like his family. The service is great , they are very helpful, clean hotel , great location. Shiva
    1 person found this review helpful 👍

  • 5/5 Fatima A. 1 year ago on Google
    We stayed here for 6 days and loved it. It’s at a perfect location. All the major attractions are max 20 mins walk. Many food options around the location. Good breakfast and customer service.
    1 person found this review helpful 👍

  • 5/5 Ahmed Zaidi S. 1 year ago on Google
    Awesome experience with these guys, very helpful and cooperative staff, breakfast quality is good, highly recommended, 9/10 rating ..
    1 person found this review helpful 👍

  • 5/5 Amy R. 4 years ago on Google
    A great, quiet location close to the major sites and the tramline. The photos and descriptions posted on their website are accurate. This is a small hotel, so it is quiet, and the staff are courteous and helpful. There are plenty of small groceries and restaurants on the neighboring streets if you want to eat close to the hotel. This has nothing to do with the hotel, but as a side note, there is a taxi stand down the street; do NOT use it. The drivers, even when they say they have the meter turned on, do not. A 20-30 TL ride will cost you closer to 80-90. Better to walk a bit to another location, or if you need service to the airport with your bags, ask the hotel to arrange for a shuttle or private car service.
    1 person found this review helpful 👍

  • 5/5 hassan a. 1 year ago on Google
    Great place to stay, extremely cozy.! Staff were extremely helpful and made us feel welcome. Room service is on point. 10/10 would recommend
    1 person found this review helpful 👍

  • 5/5 Julia M. 1 year ago on Google
    Hello! I want to make a long story short and just say that the hotel is brilliant! )) Here you really can experience a real Turkish hospitality! I liked our room. Although it wasn’t really spacy , but it was extremely neat and clean! And cosy of course! Breakfasts were nice ! Good choice. So , the hotel made us feel very delighted! I’m sure, we’ll return! Thank you ❤️
    1 person found this review helpful 👍

  • 5/5 Ian C. 1 year ago on Google
    Great hotel stayed here a while back it was so good that we have just booked a weeks stay next month. .. can't wait till return
    1 person found this review helpful 👍

  • 5/5 Mark G. 2 years ago on Google
    What can I say about this hotel that hasn't already been said. Price, service, cleanliness, breakfast... all of it was great. By far the best hotel I have ever stayed at. The staff is EXTEREMLY helpful, even going above and beyond booking us an airport shuttle and COVID PCR test through them for the best price. The room was very clean, and looked newly renovated. The breakfast was always fresh and the dining area was kept very clean. The hotel was quiet at night and the perfect place to stay. Location was ideal as it was in the middle of a lot of the tourist attractions, and a 5 minute walk to the tram station. The free hotel wifi was better then mine at home and I was easily able to conduct business and attend zoom meetings during my stay. I was always greeted by name by the staff, and they were very good at their job.
    1 person found this review helpful 👍

  • 5/5 farah a. 2 years ago on Google
    Location is perfect and close to Hagia Sofia and to everything else you need.. Friendly staff and very helpful. They serve good warm breakfast every morning. I recommend it

  • 5/5 mohamad a. 2 years ago on Google
    Very nice hotel, perfect service, perfect price, clean. Top location. I recommend everyone to stay here

  • 2/5 Abdullah A. 1 year ago on Google
    Taxis found it hard to locate the hotel, and it's just an old place so it doesn't feel like it's the cleanest

  • 5/5 Salwa S. 2 years ago on Google
    An amazing place to stay. It’s located in the best area very close to everything you could need. Very clean rooms, with a wonderful staff. Very helpful, kind, and professional. I would love to stay here every time I come to Istanbul.

  • 5/5 Fahd B. 2 years ago on Google
    By far the best service in all of Turkey. I was visiting Istanbul by myself and came upon this hotel. The hotel is great for the price and being in the heart of tourist sites is a bonus. The front desk of Mahmout, Reshat, and Ahmet are second to none when it comes to providing service. Not only did they their basic duties, but also gave advice on tourist sites and recommended restaurants. I had gotten sick, and all three helped during my time of need when I was alone in a foreign country. I will forever be grateful for they did for me.

  • 5/5 Parham 2 years ago on Google
    We stayed here with the family in April, great experience overall, the staff were very kind and informative as well. The hotel is also in a great location and is a walking distance to many of the famous visitor sites.

  • 5/5 Maryam A. 2 years ago on Google
    I stayed with my husband and my mother for four nights. It’s located in the best area very close to everything you could need. The hotel was very clean, the breakfast was also nice, the room have good heating and the staff are very hospitable. They were always there for us. They try to help us everywhere, with borrowing a scale to weigh our bags, PCR(for 150 TL p.p) and cab ordering to Sabiha airport (for 300 TL). We had to leave before breakfast starts, but we were still allowed 7:50 A.M for breakfast. Everything with everything was prefect

  • 3/5 Edmond S. 3 years ago on Google
    I paid on average £38 a night, and this hotel is more or less what you'd expect for £38 a night. Functional and staff were professional. The location was pretty close to all major sights within central Istanbul, Sultah Ahmet is about 5 minutes walk away from the hotel. The nearest tram station is also about 5 minutes away. The bestest bus station by the seaside is a few minutes walk away. The area is quite at night, and the rooms are adequately air conditioned for a good night sleep. The water pressure, however, leaves a lot to be desired for. The water flow is so slow it makes showering a time consuming and frustrating thing. They should prioritise fixing this. They are serving portioned breakfast during covid period. Breakfast is simple and functional, bread and spread, some cheese, eggs, and hot drinks. Don't expect anything too flashy though.

  • 5/5 Khalid k. 3 years ago on Google
    Perfect hotel! very friendly staff and very helpfull. would recommend 10/10 and i’d like to visit again

  • 5/5 Kitty S. 2 years ago on Google
    Great location, nice, clean and cozy rooms, very friendly and helpful staff!

  • 5/5 amirfakhri 2 years ago on Google
    Easily the best boutique hotel in Sultanahmet area. Every time I stay in the area, I try my best to stay there. Go ahead and book it😉

  • 5/5 Yasin M. 3 months ago on Google • 1 review New
    I stayed at this hotel for about six days in January and loved it!! The room was just as described in the website and the bed was very comfortable. The thing I was most impressed with was the staff, from the front desk guys to the ladies who cleaned the rooms, everyone was so accommodating and kind! It made all the difference. If I come back to Istanbul, I will definitely be staying there again and I've already told friends about it as well! Thank you to the entire staff!


Call +90 212 517 13 07 Open on Google Maps

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