I went to this hospital for my eye's checkup but I found something very wierd specially the doctor was so unprofessional. First of all the doctor behaviour wasn't good, the doctor asked me that why you came here. I said for my eye's checkup then he told me that you could go to any hospital why you came to this hospital, I said that I heard from the people that magrabi is good hospital. That's why I came here. Then he started the treatment but soon I realized that he is in hurry and he's just wasting time. I was asking for water because my BP was going down but they didn't give me water they said we don't have water and if you need water go outside buy it and drink. When I went outside the room for water suddenly my BP went so down that I fell down on the floor and became unconscious But the doctor didn't come to me to see me. I would like to thank all the nurses who helped me and give me water, I know that they are non muslim but atleast they have humanity. I would pray to Allah that Allah give them place in jannat. When I became conscious, I threw all the papers and report and came back to home, I will never ever go again to this hospital for any treatment.

I visited the hospital with my father. The nursing staff and doctor were fine. Problem was with receptionist and their supervisor. Receptionist entered wrong ID number, wrong insurance company details and wrong deductibles. Once receptionist's supervisor was called up, she didn't admit the mistake (even though the other receptionist understood the mistake). We ended up paying extra just to avoid further delay. Supervisor's attitude was disrespectful and unprofessional.

(Translated by Google) A hospital controlled by one nationality. Everything they have. You feel that they need you to be scratched in order to get the service you deserve. The hospital has a low level in terms of cleanliness. Room No. 212 is dirty. The bed is damp and has strange liquids on it. And he answers breakfast for me and the escort. I ask him for breakfast. He says I will honor you and bring him breakfast. And the trust they have is Dr. Hazem Hamzawy. (Original) مستشفى يسيطر عليه جنسية واحده كل شيء عندهم تشعر انهم يحتاج أنك تبخشش عشان تحصل على الخدمة التي تستحقها المستشفى مستواه متدني من ناحية النظافة الغرفة رقم ٢١٢ قذرة السرير وجدته رطب وعليه سوائل غريبه مناديل تطلبها طلب موية قاروره واحده ابو نص ريال انا ومعي مرافق مدفوع قيمة الغرفة ويجيب افطار لي والمرافق اطلب له فطور يقول راح اكرمك واجيب له فطور والامانه عندهم دكتور حازم حمزاوي على قدر عالي من الاحترافية في اداء عمله والهاتف ابدا لا تفكر احد يرد عليك على اي استفسار استعباط ومن أمن العقوبة اساء الخدمة.

Bad service, rude staff and completely unproffisonal in all departments in the hospital .stay away from this hospital.Zero star even don't desirve one.

(Translated by Google) A specialized hospital for corrective vision surgeries They have an excellent doctor named Dinosaur Many praise him 👍🏽 A vision correction surgery costs 7,000 riyals There is another option, Dr. Salem Basfar's clinics, which are much praised (Original) مستشفى متخصص لعمل عمليات تصحيح النظر عندهم دكتور ممتاز اسمه الديناصور كثير يمدحوه 👍🏽 تقريبا عملية تصحيح النظر تكلف 7 الاف ريال يوجد خيار اخر عيادات الدكتور سالم باصفار كثير مدحوه

(Translated by Google) My father, who is more than eighty-five years old, and I went to Dr. Al-Walid Al-Turki, and my father promised in front of four doctors that after examining you and conducting the tests, this is what I said in the Al-Masaideya branch, the hospital in the Al-Nazla branch would come to perform the operation for you there at eight in the morning in order to perform the operation for you in less From 15 minutes, you go to your house to rest. The doctor knows that my father suffers from a brain hemorrhage and takes treatment regularly. When we went on time, they did new tests, knowing that the tests were new for only one day, and then they gave us a room and forgot to talk to them. They say the doctor is the one who chooses the name in order and arrangement My father was number one and we spoke to them how many times there is no life for whomever you call until 12 noon. Does this talk satisfy anyone in the world, or do they deal with insurance patients like this as if they are guaranteed that they cannot leave the hospital or object? Sorry for the length, but my father could not bear this abuse and the lack of respect for the elderly and punctuality, and we were immediately discharged from the hospital. I leave you my experience and my evaluation of this doctor and this hospital, and God is a witness to what I say. (Original) ذهبنا انا ووالدي البالغ من العمر اكثر من خمسة وثمانين سنة الى الدكتور الوليد التركي وقد وعد والدي امام اربعة من الاطباء انه بعد الكشف عليك واجراء الفحوصات هذا الكلام في فرع المساعدية تأتيني المستشفى فرع النزلة لاجراء العملية لك هناك الساعة الثامنة صباحا لكي اجري العملية لك في اقل من ١٥ دقيقة وتذهب الى بيتك لترتاح لعلم الدكتور بان والدي يعاني من نزيف في المخ ويأخذ العلاج بانتظام ، وحينما ذهبنا في الموعد المحدد اجرو فحوصات جديدة علما بان الفحوصات كانت جديدة لها يوم واحد فقط وبعدها اعطونا غرفة ونسيونا نكلمهم يقولون الدكتور هو الي يختار الاسم بالترتيب وترتيب والدي كان رقم واحد وكلمناهم كم مرة ولا حياة لمن تنادي حتى الساعة ١٢ ظهرا هل يرضي هذا الكلام احد في العالم او انهم يتعاملون مع مرضى التأمين هكذا على انهم مضمونين لا يستطيعون مغادرة المستشفى او الاعتراض. آسف على الاطالة ولكن والدي لم يتحمل هذه الاساءة وعدم احترام المسنين والالتزام بدقة المواعيد وخرجنا على الفور من المستشفى حسبي الله من وعدنا واخلف وعده واضر والدي في نفسيته وجسده. اترك لكم تجربتي وتقييمي لهذا الدكتور وهذه المستشفى والله على ما اقول شهيد.

Very bad service. No one will give you satisfactory answer to any of your queries, even where to go. One very bad observation if you ask anything from any of the staff, they will look somewhere else while answering you. Horrible experience. I read the responses of complaints in review. I am sure management will take no action. Only some social media coordinator is just responding.

For the staff behaviour and treats is V good from reception till medical staff regardless the long walk I spent between sections 1. Change the single couch to bigger 2. Enhance the food for the accompanying

Poor service as the staff is egoistic and will not listen to your issue. They will give you a run around. Its better to go for any other eye center if you want to save time and money!

I utilise the hospital services for eye surgery that is run by some great surgeons.. The hospital itself is old and disorganised is badly in need of proper management and punctuality control.. Noise level inside the hospital needs to be lowered.. The staff try their best but..

I had lasik & ICL surgery with Dr Mustafa Bali just two days ago. It was a very sweet and pleasant experience. I did not feel any pain at all. Dr Bali was really good in his field. I was put in a ward for observation. Nurses were all so friendly, welcoming & gentle. After surgery, i was immediately served food. I thought that was really nice. The only thing is the waiting time, it took 1 hr or more. But that’s not really a problem. Surgery was more important and Alhamdulillah everything was worth my money. Follow-ups were also done without any additional charges. Well done Magrabi Hospital.

(Translated by Google) With great regret The hospital is very bad Yesterday I went to the emergency room, and when the employee tried to open a file and do an examination as followed, I waited for about 35 minutes under the pretext of updating the system. Several attempts were made by one of the employees, a scout was made and the file was opened, and with the employee’s insistence to obtain a copy of the identity card, which is an explicit violation of the instructions of the Ministry of Interior, which states not to photograph the national identity and only information and it is clear that the hospital is looking for the material regardless of emergency or humanitarian cases. Unfortunately, the hospital is not worth visiting again (Original) مع الاسف الشديد المستشفى سيء للغايه توجهت يوم امس للطوارىء وعند محاولة الموظف فتح ملف وعمل كشفيه كالمتبع انتظرت ما يقارب 35 دقيقه بحجة تحديث النظام وطلبت من الموظف بالسماح لنا بمقابلة الطبيب المتواجد لاحراء الفحص لحين الانتهاء من تحديث النظام تم رفض طلبي وقمت بطلب مقابلة المدير المناوب ومع الاسف لا يوجد مدير مناوب وبعد عدة محاولات تم الاستعانة بأحد الموظفين وتم عمل الكشفيه وفتح الملف ومع اصرار الموظف ان يحصل على صورة الهوية والتي تعد مخالفه صريحة لتعليمات وزارة الداخليه التي تنص بعدم تصوير الهوية الوطنيه والاكتفاء بالمعلومات والوضح ان المستشفى يبحث عن الماده بغض النظر عن الحالات الطارئه او الانسانية. مع الاسف الشديد مستشفى لا يستحق الزيارة مرة اخرى

Since I am under medication I will give view once I complete the needed treatment. Said that rest assured that so far your services starting from reception to medication are second to none. Your receptionist, nurses, administrative staff, OP doctors, surgeons are friendly, dedicated with God on their side are productive.

(Translated by Google) From a medical point of view, he has a medical staff of a high level of knowledge and dedication, headed by Dr. Walid Al-Turki, may God grant them success, because their success is reflected in the success of this specialty in the Kingdom. The nursing staff is a top in ethics and cooperation. There is one observation that there is not enough number in the reception, which causes delays and the suffering of some Patients, I hope the management will take care of this aspect, and good luck to all (Original) من الناحية الطبية لدية كادر طبي على مستوى رفيع من العلم والاتفان على رأسهم الدكتور وليد التركي وفقهم الله لأن نجاحهم ينعكس على نجاح هذا التخصص في المملكة طقم التمريض قمة في الأخلاق والتعاون هناك ملاحظة وحيدة هو لايوجد عدد كافي في الاستقبال من ما يتسبب في التأخير ومعانات بعض المرضى أتمنى من الإدارة الاهتمام بهذا الجانب وبالتوفيق للجميع

Clean with good Doctors, but everything takes forever to be done, you need more than 4 hours for a simple clinic visit

(Translated by Google) The worst hospital, the worst management, and every one who walks a word out of his head, not in any credibility, not even a style of dealing, especially the employee Hani Abu Masoud in the patient admission department, one of the worst people I dealt with in the hospital, he blows as if the hospital followed him, I would not advise anyone to surrender to this hospital or bacon var experiments (Original) اسوء مستشفى واسوء ادارة وكل واحد يمشي كلمه من راسه ولا في اي مصداقيه ولا حتى اسلوب في التعامل خاصة الموظف هاني ابو مسعود في قسم دخول المرضى من اسوء الاشخاص الي تعاملت معاهم في المستشفى ينافخ كانه المستشفى تبعه، ما انصح اي احد يسلم نفسه لهذي المستشفى ولا بيكون فار تجارب

1. Pilipino nurses attitude & behaviors is below any human standards. They talk alot, they don't respond in manners. They are very loud near the rooms 2. No punctuality 3. I agreed with the doctor at his clinic on the procedures to be followed (protocol) during surgery; the hospital has different protocol ( Egyptian protocol). 4. Location of the hospital is in the worst spot in Jeddah. 5. I would give it -5 stars.

My daughter had an operation there everything was organized and they give her a toy when she arrived they know how to deal with kids Doctor Jeed was amazing and the Anesthesia doctor was very nice to me and gentle with my daughter. thanks a lot to them

Experienced doctors and nurses. Cooperative Cleanliness Quick appointment for Nose ,Ear, Eye and dental specialist. All types of insurance accepted specially Bupa. Not much expensive. Had Eye Glasses Shop also..........

(Translated by Google) Excellent, there are a group of skilled doctors Management staff at a high level of efficiency Security personnel have a high level of ethics Excellent, qualified nurses Hygiene staff pay great attention to hygiene (Original) ممتاز يوجد نخبة من الأطباء المهرة موظفون الإدارة على مستوى عالى من الكفاءة موظفون الأمن مستوى عالى من الأخلاق ممرضات و ممرضين ذو كفا،ة ممتازة موظفون النظافة اهتمام كبير بالنظافة

(Translated by Google) A bad experience Our appointment was at 7 in the morning... We arrived at 7 and they did not enter us for operations until 12:30 Their appointments are very bad... and the Filipino nurses treat the worst thing I've ever seen in my life... They treat you as if you are pulling them or as if the hospital is their right. (Original) تجربة سيئة موعدنا كان الساعة ٧ الصباح...وصلنا الساعة ٧ ولا دخلونا للعمليات الا الساعة ١٢:٣٠ مواعيدهم سيئة جداً... وتعامل الممرضات الفلبينيات أسوء شي شفته في حياتي... يتعاملون معك كأنك تشحدهم أو كأن المستشفى حقهم.

(Translated by Google) Everything is fine, and I was given three stars because of the emergency nurse. (Original) كل شي تمام وحطيت ثلاث نجوم بسبب الممرض اللي بالطوارى شفت الصباح ما ينفع يصير حتى فالمستودعات لا اخلاق ولا تعاون

Good place

It’s a bad services ever and all doctor bad and disrespect ( Mohammed kmal )

(Translated by Google) I have my appointment after a month in this complex with Dr. Nawaf Al-Qahtani for a vision correction operation I read the opinions and got scared It is known that no one mentioned the biography of this doctor in this hospital Unlike the Mecca branch, which everyone praises and praises, and I myself went to him in Mecca, the top of taste and classy dealings, may God bless him, Lord (Original) انا موعدي بعد شهر في هذا المجمع مع الدكتور نواف القحطاني عملية تصحيح نظر وقرأت الاراء وخفت بالعلم محد ذكر سيرة هالدكتور بالمستشفى هذا عكس فرع مكة اللي الكل يثني عليه ويمدحه وانا بنفسي رحت له ف مكه قمة الذوق والتعامل الراقي الله يبارك له يارب

Had to wait 3.5 hours for a follow-up, despite having an appointment. 1 star for very poor management. Medical staff have always been helpful though

Very helpful staff special thanks and appreciations to a great team in operating room of doctor murad and all assisting him

(Translated by Google) Unfortunately, the treatment of this branch is very bad I am now in the emergency department with my son, and they asked me to open a file, and I waited for about a third of an hour, and the receptionist was not there, and the nurse told me that maybe he and the security guard would have dinner When the employee arrived, he replied with all the strength of his face that he was going to dine, and even a word of apology he did not say, and he spoke from the top of his face. By God, this is a big hospital deal God willing, I will never go to this hospital again (Original) للاسف تعامل هذا الفرع سيئ جدا انا الان موجود في قسم الطوارئ مع ولدي وطلبوا مني فتح ملف وانتظرت تقريبا ثلث ساعة وموظف الاستقبال غير موجود والممرضة تقولي يمكن راح يتعشى هو وحارس الامن ولما وصل الموظف رد بكل قوة وجه انه راح يتعشى وحتى كلمة اعتذار ماقالها ويتكلم من راس خشمه بالله هذا تعامل مستشفى كبير بإذن الله ماعد اطب هذه المستشفى مرة ثانية

No professional staff Reception,entrance,approval company don’t know how to deal with costumers 📍

Amazing doctors but it’s so slow a simple tala takes a couple of hours to be done