1/5 Abbis A. 2 years ago on Google
I
am
very
angry
and
totally
disappointed
with
this
misleading
experience,
because
I
had
made
a
reservation
few
days
earlier
for
a
special
San
Valentine's
dinner
with
my
girlfriend
and
they
didn't
mention
anything
over
the
phone
about
the
fact
that
we
had
to
adhere
only
to
the
fixed
"San
Valentine's
Menu"
they
prepared
for
the
occasion.
You
can't
imagine
how
frustrating
it
was
for
us
to
have
to
leave
the
place
because,
of
course,
we
wanted
to
eat
something
different
from
the
Menu
considering
that
majority
of
those
courses
were
not
of
our
interest
or
simply
we
didn't
like.
Furthermore,
they
have
not
even
tried
to
offer
any
alternative
solution
to
maybe
substitute
some
of
the
fixed
dishes,
leaving
us
with
the
unique
choice
to
leave
the
place.
I
wonder
how
would
you
behave
in
the
event
of
guests
who
might
have
food
intolerances
or
dislike
a
course
from
your
Menu,
even
after
tasting
it?
Would
you
reply
them
"we
apologies,
but
this
is
the
only
dish
we
can
offer
to
you
this
evening"?!?
Are
you
serious?
Is
this
a
restaurant
or
a
school
canteen?
Luckily
we
found
another
restaurant
not
too
far,
which
we
enjoyed
and
where
we
were
able
to
spend
good
time
ordering
whatever
we
pleased
from
the
Menu
and
by
the
way,
they
also
had
a
Valentine's
Menu
available.
The
first
rule
you
should
observe
when
running
a
business
and
before
the
food
itself,
is
the
clarity
of
the
information
you
want
to
provide,
otherwise
this
can
inevitably
and
strongly
deteriorate
your
reputation
and
presentation.
Ps:
I
would
suggest
you
to
opt
for
a
better
outdoor
lighting
system,
because
I
might
agree
that
the
soft
light
is
romantic,
but
this
was
so
dark
that
I
seriously
doubt
someone
would
be
able
to
see
what's
in
the
plate.
Update:
***Reply
to
the
owner's
reply***
I
have
removed
the
part
of
the
comment
where
I
had
assumed
that
"some
other
people
might
have
left
for
the
same
reason".
However,
your
brief,
robotic
and
careless
response
confirms
and
denotes
exactly
your
extreme
inability
to
listen
and
understand
my
complaint.
You
don't
have
to
apologize
because
the
"Menu
did
not
suit
me"
,
but
eventually
because
your
"Menu"
was
the
only
available
one
and
the
information
misleading.
I
have
been
living
in
Phuket
for
the
past
5
years
and
visited
a
lot
of
Italian
restaurants
in
Phuket
already,
and
for
different
occasions
(including
Christmas
or
New
Year
Eve),
and
never
had
an
issue
or
"misleading
booking
experiences".
But
on
top
of
everything,
never
received
back
such
heartless
and
mediocre
reply.
If
before
you
still
had
a
percentage
of
chance
to
make
me
change
my
mind,
with
this
kind
of
"off
topic
defensive
reply"
you
have
definitely
messed
everything
up.
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