3/5 Rusya O. 3 years ago on Google • 1 review
BE
CAREFUL
WHEN
ORDERING
ONLINE!!!
Offline
stores
are
excellent,
excellent
product.
They
are
just
quite
far
away,
but
overall
everything
is
great.
I
love
their
candles
and
sanitizers,
perfumes,
body
milk,
I’ve
already
collected
my
own
collection.
Some
of
my
favorites:
Fresh
balsam,
Twisted
Peppermint,
Sugared
lemon
zest,
Champagne
toast,
White
caramel
cold
brew.
Regarding
the
online
store.
I'm
subtracting
2
stars
purely
for
online
ordering.
I
placed
an
order
for
2+2
shares.
The
promotion
is
not
displayed
on
the
website;
everything
in
the
cart
is
at
full
price.
It’s
good
that
I
calculated
in
advance
the
amount
that
I
should
be
billed
for
payment
and
ATTENTION:
I
WAS
SENT
AN
INVOICE
FOR
ALMOST
600
RUB
MORE
THAN
IT
SHOULD
BE!
I
called
the
hotline
several
times,
I
thought,
who
knows,
maybe
I
ended
up
taking
something
else,
maybe
the
delivery
is
still
paid.
The
hotline
said
that
they
would
fix
everything
and
send
a
new
invoice,
but
it
would
be
cancelled.
They
sent
me
the
same
bill
several
times
and
I
had
to
call
the
hotline
again.
The
girl
said
that
they
fixed
everything
and
everything
was
correct,
but
the
bill
was
still
600
rubles
more!
The
problem
was
eventually
resolved.
But
not
everyone,
like
me,
will
recalculate
their
order
if
they
charge
a
lot,
but
will
simply
pay
and
that’s
it!
The
parcel
is
delivered
by
SDEK,
a
disgusting
delivery
service.
The
status
of
the
parcel
is
not
correct
on
the
websites,
it
says
an
unsuccessful
delivery
attempt,
but
no
one
sent
any
notifications.
The
hotline
doesn't
say
anything
intelligible.
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