I had the Lasik surgery done at Alsaif Center in 2016. I ended up with astigmatism left or induced and huge halos and starbursts. They did not bother telling me that I have astigmatism left, or actually, maybe they did not know, if you follow up your patients just one week post op, how you would know what is working in your practice and what is not? The pre-operation consultation in this center is not free, you will pay for it, and the surgeon will just tell that the surgery is painless and fearless! There is no discussion about risks, and there is no discussion about your options! However, I have to admit that he was willing to answer all my questions. I forgot to ask him one question, whether he is using the femtosecond laser or microkeratome to create the Lasik flap. During the surgery, I was surprised that my eyes were cut by a blade!! If they are using microkeratomes that cut 90-110 um that wouldn’t be a big problem, however, I doubt that because it’s been 2 years and I still have dry eyes, probably, they cut a thicker flap (unfortunately be prepared to lose one-third of your cornea). If you are using both techniques (microkeratome and femto laser) in your practice, then, you should discuss this with your patients, and ask them what are they more comfortable with. They are claiming that they use state-of-the-art technology, what kind of technology that makes a patient with -2 ending up with permanent halos and starbursts? When I walk in the street the lights are dancing in my eyes, I can’t see the cars due to the severe starbursts that I see, I see the little lamp of my laptop charger as a huge star with long starbursts. The problem is that I have asked the surgeon whether he is doing wavefront-guided LASIK, and his answer was yes!. With advanced Lasik, the percentage of seeing halos and starbursts permanently should be less than 1% and usually with people with a high prescription not a low prescription like mine, how on earth I ended up with halos and starbursts!!!?. If a higher percentage of your patients are experiencing permanent halos and glare, then, you should discuss this as a risk with your patients before the surgery. After the surgery, if you have any symptoms (e.g. blurry vision) and you are wondering whether these symptoms are normal or not, there is no way that you can communicate with the surgeon and ask him except going there and paying 200 SR for an appointment. I am very disappointed, I had perfect vision with glasses and ended up with annoying vision after Lasik, going there was the worst decision I have ever made. The two stars are because the surgeon had a better communication during the surgery, he will tell what is expecting to see, hear, or smell.

Everything is great nice service clean clinic Really quite

For regular eyes checkup it took us more than 2 hours!!! I don’t know how they operate you have to do it on multiple stages, I have been wearing eye glasses for more than 15 years and this is the first time to face this type of checkup!!

Too much waiting even if you have appointment .. ........ Next visit .. still you have to wait

Both of my ophthalmology and dental visits were perfect .. Dr. Wiam is one of the best dentist in the place and highly recommended

Long waiting time even if you book an appointment, your time is valuable. “Leaser treatment”

Dr Ahmad alfarra in dental is very professional and nice person.

I got dental care done from Dr.Ayat and Dr.Yaser , amazing communication friendly and professional at the same time, humble and very informative , so far ,This is my go to clinic choice when it comes to dental care

This would be your perfect medical destination if u needed an experienced eye doctor or a dentist . However , the reception ladies are horrible with an attitude problem . The owner / manager needs to seriously look into it before things get worse . Otherwise ; superb clinics & doctors

Good clinic.. we visit repeatedly for both dental clinic and ophthalmology

(Translated by Google) Being late and waiting is the biggest problem I have faced..I arrived at the clinic at 10 am and finished around 1 pm (Original) التاخير والانتظار اكبر مشكلة واجهتني..وصلت العيادة الساعة ١٠ صباحا وانتهيت قرابة ال١ ظهرا😠

You’re not allowed to make appointments with the optometrist. I had to wait over 2 hours

(Translated by Google) One of the best clinics in the region for ophthalmology, under the supervision of Dr. Abdul Razzaq Al-Saif (Original) من أفضل العيادات بالمنطقة لطب العيون وباشراف الدكتور عبدالرزاق السيف

I had a surgery for sight correction Very good center

(Translated by Google) Eye hospital, vision correction, laser and meteor operations, and their prices are good, and the reputation of the doctor is good. (Original) مستشفى للعيون تصحيح النظر وعمل عمليات الليزر والنيزك واسعارهم طيبه وسمعة الدكتور طيبه ماعليكم شر وماتشوفو مكروه موقعه على طريق الخليج وانت متوجه الدمام بيكون على يسارك

(Translated by Google) The center is excellent in terms of treatment, but unfortunately no one answers the phones and the wait is long. (Original) المركز ممتاز من حيث العلاج لكن للأسف محد يرد على التلفونات والانتظار وقت طويل.

(Translated by Google) After calling, I was informed that there was no need to book an appointment, and that the doctor was present at 4, and after going, I was told that I was supposed to make an appointment, and that the doctor was there at five, and that my insurance had expired, and when I went to another hospital, they told me that the insurance had been extended for 10 days (Original) بعد الاتصال تم ابلاغي بعدم الحاجه لحجز موعد وان الدكتوره تتواجد الساعه ٤ وبعد الذهاب تم اخباري بأن المفترض اخد موعد وان الدكتوره تتواجد الساعه الخامسه وان التامين الخاص بي منتهي وعند الذهاب لمستشفى اخر ابلغوني ان التامين تم تمديده ١٠ ايام

(Translated by Google) Unfortunately, an unsuccessful experience I went on a date and had to wait. We said it's okay Others come and submit because they have an appointment, what is this failed system? We wait and then we also wait for the file to come to the clinic and then we also wait for eye drops every 20 minutes within an hour Why shouldn't there be more interest? I wish you good luck Our goal is not to slander, but to improve service (Original) تجربة غير موفقه للاسف ذهبت بموعد ويجب أن انتظر قلنا لا بأس ويأتي غيرنا ويقدم لانه لديه موعد ما هذا النظام الفاشل ننتظر وثم أيضا ننتظر لقدوم الملف للعيادة وثم ننتظر أيضا لقطرات العين كل ٢٠ دقيقة خلال ساعة لماذا لايكون هناك اهتمام أكثر اتمنى لكم الموفقة غرضنا ليس الذم بل للارتقاء بخدمة افضل

(Translated by Google) The center is organized and tidy, and Dr. Jihan is excellent in dermatology and the plasma sessions are excellent (Original) المركز منظم ومرتب ، والدكتورة جيهان ممتازة في الجلدية وجلسات البلازما ممتازة

Excellent doctor specially Dr Al Saif. Good recommendation for refractive surgery.

(Translated by Google) Very bad experience in the dental clinic, Dr. Wiam almost refused to give me a sick leave despite the severe pain in the teeth.. on the pretext of the leave is given only to dislocation and she is the official and the medical director in the hospital.. I mean, after I took more than 500 riyals, rays and treatment.. from the beginning she gave me treatment and left me I go to a second hospital to take the leave, I wasted my time and money on the spare 👎🏻👎🏻@ Alsaif Medical Center First of all, thank you for the response. The second thing you say is I hope for credibility in the evaluation..500 riyals multiplied by 20%, equals 100 riyals. (Original) تجربة سيئة جداً في عيادة الاسنان دكتورة وئام تقريباً رفضت اعطائي اجازة مرضية رغم الالم الشديد في الاسنان..بحجة الاجازة تعطى فقط للخلع وهي المسؤولة والمديرة الطبية في المستشفى..يعني بعد مااخذت اكثر من 500 ريال اشعة وعلاج..كان من البداية ماعطتني العلاج وخلتني اروح مستشفى ثاني اخذ الاجازة ضيعت وقتي وفلوسي على الفاضي👎🏻👎🏻@ Alsaif Medical Center اول شي شكراً على الرد ثاني شي تقول اتمنى المصداقية في التقييم..500ريال ضرب20٪ يساوي100ريال اظن وضحت الصورة وترى انا ماطلبت من الدكتورة تعمل اشعة بانوراما ولاتنظيف والا همها بس تشفط فلوس من التأمين..؟كلام الحق يزعل احيانا

Good

Every visit I notice big improvement in customer service, hospitality and medical services. In addition of expert specialized Doctors with high quality.

I’m not one to write complaints but this one was a necessity. Hope no one goes through what I have experienced. First, the receptionist’s unprofessionalism, sneaking people ahead of me, and fighting with each other in plain display in front of everyone. That reception issue is nothing compared to what I experienced with Dr. Gadeer. She was in a rush for some reason as soon I walked in. Claiming my questions and concerns are a waste of her time. She was meant to do a pulp extirpation procedure. After the procedure, I experienced the worst pain in my life. Literally worse than what it was prior to the procedure. It lasted two days, in which I thought it was part of the recovery process. However, after having it looked at by a dental specialist, it turned out that Dr. Ghadeer rushed the procedure and messed it up completely. She filled the canal before it was fully drained of any blood. Blood was trapped inside of the underneath the fillings which caused all that severe pain. My health and safety should never be compromised because of a rush no matter what the circumstances are.

(Translated by Google) A very excellent clinic in dealing and serving the patient in a classy and nice manner (Original) عيادة جداً ممتازة في التعامل وخدمة المريض بشكل راقي ولطيف

one of the best Arab Eye doctors

Good price

Hospital Staff and doctors are very good and cooperative.

(Translated by Google) Very bad experience First: the reception is very slow, it takes more than 20 minutes to open a file! Second: The paper system is very bad and takes time, and the patient waits until he finish filling out the papers instead of serving another patient to gain time! Third: On our second visit, the reception is inexperienced! We didn't go to the right place! And when it took a long time, we were not called, the doctor was reviewed and we were informed that the reception had lost the file! And when we were notified, and the subject of the research took an hour and was not found, and there is the result of the examination, we spent two hours without any benefit, an hour of waiting and an hour of searching filled with neglect, coldness, and indifference. (Original) تجربه سيئه جدا اولاً:الاستقبال بطيئ جدا يتطلب اكثر من ٢٠ دقيقه لفتح ملف ً ! ثانياً:النظام ورقي سيئ جدا ويستغرق وقت ويتم انتظار المريض حتى ينتهي من تعبئه الاوراق بدلا من خدمه مريض اخر لكسب الوقت! ثالثاً:في زيارتنا الثانيه الاستقبال يفتقر للخبره! لم توجهنا للمكان الصحيح ! وعند استغراق وقت طويل لم يتم استدعائنا تمت مراجعه الدكتورة وتم ابلاغنا ان الاستقبال اضاع الملف ! ولمً يتم اعلامنا واستغرق موضوع البحث ساعه ولم يتم ايجاده ويوجد فيه نتيجه الفحص امضينا ساعتان بدون اي فائده ساعه انتظار وساعه بحث مليئه بالاهمال والبرود والا مبلاه ..

Not committed to time

Dr Dalia Alkhunaizi is one of the best dentists in this medical center. Very keen and informative. This is my 3rd appointment with her and I’m extremely satisfied with the results after each appointment.