1/5 Georgie H. 6 months ago on Google
This
is
my
first
ever
review
anywhere,
however
I
feel
the
owners
would
like
to
to
know
about
our
experience
&
how
the
staffs
customer
service
relating
to
our
complaint
wasn’t
taken
seriously.
We
were
in
Kiama
and
seen
how
busy
Hungry
Monkey
was
so
figured
it
must
be
good.
We
ordered
2
coffees,
eggs
Benedict
and
the
royal
burger.
My
eggs
Benedict
was
good,
however
my
partners
burger
had
a
soggy
bottom
bun
and
fell
apart,
my
partner
ordered
a
side
of
chips
which
came
with
the
smallest
portion
ever.
But
the
complaint
was
about
the
wait
time
for
our
coffees.
I
can
appreciate
it
was
busy
but
after
asking
the
waitress
3
times
if
our
coffees
were
coming
we
finally
got
them,
we
had
already
ate
our
food
and
was
ready
to
leave.
I
mentioned
this
to
the
lady
when
paying
at
the
counter
and
she
tried
to
tell
us
that
they
had
a
big
order
of
takeaway
coffees.
We
had
seen
4
tables
around
us
who
were
seated
later
than
us
and
had
their
coffee
so
we
wish
she
would
have
taken
ownership
and
admitted
they
had
forgotten
we
would
have
appreciated
that
way
more.
Bad
customer
service
and
no
sincere
apology.
For
$70
I
won’t
be
back.
Day
light
robbery.