Featured Reviews


Frequently mentioned in reviews: service (18) great (12) hotel (11) Zara (11) staff (11) good (10) beautiful (9) stay (8) Kampala (7) amazing (7)
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  • 5/5 Shahir S. 1 year ago on Google
    We were welcomed by a one Cosmos who was very friendly. He asked how he could serve us and we told him that we had come for the restaurant and bar ... he showed us the lower restaurant and walked us up to the terrace before we decided where we wanted to seat. On seating, we were approached by a very jovial Emmanuel .. This guy should be training all the people on hotel management in Kampala. Emma served us to satisfaction and kept checking on us at certain intervals. I HIGHLY RECOMMEND. i only wish they added like a massage parlor because once u walk in its ambiance, you never want to walk away. BEAUTIFUL.
    1 person found this review helpful πŸ‘

  • 5/5 Jessica N. 1 year ago on Google
    Went for Sunday and had a few drinks at the roof top bar. We had oxtail pilau, it was so good. Service is impeccable. The roof top bar had amazing views.
    1 person found this review helpful πŸ‘

  • 5/5 Rebecca N. 1 year ago on Google
    Beautiful place, aesthetically pleasing 😍 The rooms are gorgeous, spacious and with good views. Had some of tender meat most meat I’ve had anywhere. I recommend this place for a staycation - solo or with friends.
    1 person found this review helpful πŸ‘

  • 4/5 Moud R. 10 months ago on Google
    It's a fantastic hotel to spend time. Security is great. Services are good. And a beautiful sceneries of Luzira and mulungo from the top floors.
    1 person found this review helpful πŸ‘

  • 5/5 Senai M. 10 months ago on Google
    Hands down one of the best apartment hotels I've ever stayed at. The central location makes it easy to get around town, yet it's still on a quite street. The hotel has a beautiful modern decor making it perfect for weddings, events, or long term stays. The rooftop terrace bar has the best views of the city. And the best part of our stay was by far the service. Every single person who worked at the hotel was incredibly kind, helpful, and attentive to our needs. We'll definitely be back.
    1 person found this review helpful πŸ‘

  • 5/5 Terry K. 1 year ago on Google
    We hosted our Gorgeous Mane book launch event at the roof top bar and I was very happy with the service generally. We waiters and managers were readily available to step in and support where we needed them. Also the space is so beautifully furnished and we just had to add a few nick knacks. My only hope was if they had finished cleaning the space earlier but that didnt really hinder us. Well done guys and I am
    1 person found this review helpful πŸ‘

  • 5/5 Isaac A. 11 months ago on Google
    Zara garden hotel is located in the upscale neighborhood of Meyenga along the tranquil Zzimwe road. The hotel has two restaurants, one on the ground floor that uses the colors green and brown to create a very cozy ambiance, and another on the rooftop that has a great view of the surrounding suburb & Lake Victoria. A great place to stay, suited especially to business travelers.
    1 person found this review helpful πŸ‘

  • 5/5 doug 1 year ago on Google
    I had One of the best chicken clear soups have tasted in Kampala, very clean hotel, planned out very well, it has an amazing terrace at the top, privacy top notch, Great customer I received Keep it up πŸ‘ - abit pricey on the accommodation but it’s worth it & value for money
    1 person found this review helpful πŸ‘

  • 5/5 Nadia G. 6 months ago on Google
    Upon arrival i was quickly seated by a friendly member of staff (Mr Hamza)who made us feel really welcome.The atmosphere of the restaurant was great and overall,with an outstanding view from the rooftop.The food and prices were great.

  • 5/5 habibu sadiki (. 3 months ago on Google New
    Big thaxs to Waiter Paul...very good man..thank you so much for the good service and of cos their Manager...down to earth...he made sure I am really satisfied with what I had ordered

  • 3/5 Nanyange G. 6 months ago on Google
    The place is beautiful so if you are going for photos then be my guest. The food on the other hand is basic and menu is very limited and kinda boring

  • 4/5 Aaron M. 4 months ago on Google
    Overall great experience. Service should be improved. Reservations for the rooftop bar were ignored. If you are a resident, the roof top bar management should extend closing time to 2am.

  • 5/5 Joan Shanita W. 4 months ago on Google
    Came here to eat at the Rose Garden. Service was very good. Had the best waiter! Don’t hesitate to stay or have dinner here. We had the Ugandan Goat Stew and Pilau.

  • 5/5 kakongi p. 5 months ago on Google
    This hotel is spacious and comfortable with king sized soft mattresses and lavish bedding. And your rooms have good big flat screens tvs. I enjoyed both indoor and outdoor pool, spar and basketball court with good instructors. I really enjoyed during my stay.

  • 5/5 Hillary M. 5 months ago on Google
    Nestled along Zzimwe Road, Zara Garden Hotel offers an exceptional retreat in the heart of Kampala. From the moment you arrive, you're greeted with warm hospitality and a peaceful ambiance that sets the tone for a delightful stay. The hotel's architecture seamlessly blends modern comforts with traditional aesthetics, creating an inviting atmosphere. The lush garden surrounding the property serves as a picturesque backdrop, providing a serene escape from the bustling city life. The rooms are tastefully designed, exuding elegance and comfort. Each space is meticulously maintained, offering a haven of relaxation after a day exploring Kampala's vibrant streets. The amenities provided cater to every need, ensuring a comfortable and convenient stay for guests. Zara Garden Hotel boasts a culinary experience that is second to none. The onsite restaurant offers a diverse menu featuring both local delicacies and international cuisine, prepared by skilled chefs who prioritize quality and flavor. The dining experience is complemented by attentive staff, making every meal a delightful affair. What truly sets Zara Garden Hotel apart is its exceptional service. The staff members are attentive, friendly, and always ready to assist, ensuring that guests' needs are promptly met. Whether it's arranging transportation, providing local recommendations, or attending to any requests, the staff's dedication to customer satisfaction shines through. The hotel's strategic location allows for easy access to Kampala's key attractions while providing a peaceful retreat away from the city's hustle and bustle. Additionally, the well-maintained facilities, including a refreshing pool and inviting common areas, add to the overall charm of this hidden gem. In conclusion, Zara Garden Hotel embodies the perfect blend of comfort, hospitality, and tranquility. It's an ideal choice for travelers seeking a serene oasis in Kampala, where every moment is met with a touch of elegance and exceptional service.

  • 5/5 Dianne L. 4 months ago on Google
    The experience was spectacular I mean the space, the vibe, the customer care everything was giving but what stood out was the customer service😭 we were served by Aaron and he was splendid, so patient I must say I loved everything I’ll definitely be backπŸ’—

  • 5/5 Yuhi R. 3 months ago on Google New
    Amazing service, went there for dinner on a Friday evening, very private, the service was amazing! Our waiter Aaron was the best, helped us take pictures, showed us around, took us up to the terrace, very beautiful place that has a 360 view of kampala.

  • 4/5 Adhama l. 3 months ago on Google New
    Had an amazing stay here.. everything was amazing.. from clean rooms, food, service, staff so friendly.. highly recommend πŸ‘ŒπŸΎ

  • 5/5 Shameem Abdulaziz J. 4 months ago on Google
    Excellent services thanx alot to the staff Of Zaragarden for the warm hospitality of the staff Barbara, Florence,Ismeal, Mavin, Ian, Nadia, Emmanuel, Milly, Carol, Michele, Specially my Soroti friends was happy to meet them n their great job. Pls sory as couldnt recall the names of other staff with their excellent services very welcoming hop to see them again. Wish all of them best of luck in their future n Happy New Year to you all. Regards from , Shameem. A.J. & family.

  • 3/5 Yasmin K. 8 months ago on Google
    The place is beautiful but the food is average. Service is slow. My friends ordered beer and it was served in disposable cup or Styrofoam cups and not in plain sight. It was poured in cups away from the room where we sat

  • 5/5 Brenda K. 5 months ago on Google
    Great experience, Everything is on point, clean rooms the view at the rooftop is giving the food wow is fit for the king thubs up to the chef, The service is top notch a very big thank u for the Manager ( Hamza) he was so helpful .I highly recommend the place

  • 5/5 Kasibayo D. 5 months ago on Google
    We had an absolutely amazing time at Zara Hotel.The room was spacious and spotless.With great decor and crips bedsheets.The breakfast buffet was delicious with a variety of options.The staff were attentive,more especially 01 manager,Mr.Hamza who went out of his way to ensure me and my guest were comfortable. Thank you.keep it up Zara Hotel.

  • 5/5 Mukama F. 6 months ago on Google
    I would like to take this opportunity to thank Zara Hotel for the great services offered to me and my friends, when we had lunch at the hotel. The hospitality of the staff was welcoming. The eye captivity decorations, the ambience of the environment, quiet and perfect for our lunch date,clean and tidy washrooms. The food is exceptional! Very tasty and we'll prepared and you can choose among the many menu options. Would like to convey my thanks to Mr. Hamza who made sure that our stay was as comfortable as possible as he was polite, claim, respectful and fast in response. I highly recommend this place.

  • 1/5 acheng C. 11 months ago on Google
    Many people kept telling us that the place has bad service and is usually poorly rated & clearly, we should have listened. πŸ™†πŸ½β€β™€οΈ For the wedding that came there for their photography on the morning of 29th.04.23 and the bridal shower later in the day...; If I could give the service a negative rate on the stars, I would give negative 100. The service is such rubbish, rubbish, rubbish. With that lady called Mariam or something like that. Where ever she gets the audacity to talk back at clients like they are children is beyond me. Then go ahead to police people yet they paid for the services? Rubbish place kabisa.

  • 1/5 Charlotte 11 months ago on Google
    The more you delete the bad reviews, the more we will post. Your service is rubbish & rubbish. Mariam or something like that, we are not even sure how you have such a post yet you know negative about service. The hotel service is rubbish. That's why they delete the bad reviews. On Instagram, one can't comment because they don't want the world will know the truth. It's a pretty place with a rubbish service team.

  • 5/5 ZG ERAA COMPANY L. 9 months ago on Google
    Everything is top notch. It is a beautiful place with lovely scenic views. The rooms are neat and clean. Touch of class. Five star service and ambience and great food.

  • 5/5 brenda y. 1 year ago on Google
    This is one of the best and most beautiful places I've seen in Kampala very clean beautiful interior kind and amazing stuff cozy and great ambiance the place smells so good its home away from home if you are looking for a place where you can have a good time with family Zara has got you covered

  • 5/5 laura k. 1 year ago on Google
    The food is so delicious and it's a quiet place to relax and awesome for a party

  • 5/5 Meskerem M. 1 year ago on Google
    Rest well here in these beautifully furnished and decorated rooms. This place works as a lovely staycation in Kampala and a great workspace to focus and work in. Use the boardroom available for hosting client meetings and business amenities available on-site.

  • 5/5 Yonas M. 1 year ago on Google
    Beautiful interiors, with sophisticated taste . Calm atmosphere with the best chef in Kampala . I never had a meal that I didn’t brag about later. Hospitable and very friendly staff from the second you step foot in Zara Garden. We had several family and friends functions there . A hotel everyone should try for.

  • 5/5 Rhona Batamukuwa K. 1 year ago on Google
    Zara Garden is a beautiful space . The standard room quality is impressive, the beds are super comfortable. The wait staff really efficient. The food pretty decent as well. I would recommend for a solo staycation. The cocktails are delicious, well crafted. I had a lovely time.


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