A pretty decent local private hospital which is a bit small compared to other chain hospitals but facilities are very good and staffs well trained and courteous. Lots of in house Specialist consultant doctors serving patients from their very well equipped private clinics. Special mention to Internal Medicine Consultant Dr. Sudarwin and his team for the very caring and informative consultation while I was there.Prices are surprisingly lower compared to most private hospitals and I strongly recommend this hospital as the go to for your specialist care.

Update : 13 Jan 2022. I was discharged at this hospital since 21Nov2021 and was advised that any refund will be processed and credited to my bank account 3 weeks after dicharge. So I waited patiently. I 1st follow up 20 Dec because I needed money to have physical therapy for my healing, but everytime I call, it is either no one answer or I will be transferred to another line then the line will drop. There was even a time that someone said that they will call me back, but callback was done. I also tried sending an email, I got someone to call me back from cust ser but after that no follow up. What is going on? I spent money calling and being ignored. Following up is causing me stress and anxiety. Until now no refund. I know that it is not a big amount, but for foreigners like me, small amount counts. So bad. A very well maintained hospital. Very clean. Cool. Facilities are new (or atleast well maintained). Rooms are good as well. Staff, nurses and doctors are all nice and friendly. There was just a time that it took a while for the nurses to find my vein so that they can draw blood, so I needed to endure multiple needles in different places from different nurses, but they were very applogetic about it, so it's okay. They also a cafe wherein you can order your food, and food is not bad. There are also a lot of food places nearby it. I just wish that the COVID testing is available quicker. In my case, I needed to wait for a few hours to have a PCR, because it started 3PM (I was there morning). It would've been a smooter admission if it was available the whole day. Update : 18Nov - I was admitted again. 2nd flr rm 97C the wifi is weak at this area. Hope it can be better.

I recently visited Colombia Asia Hospital Setapak to see a hospitalized friend, and my experience was commendable. The facility's cleanliness and maintenance in the lobby, lift, stairs, and corridors were noteworthy. My friend's room provided a comfortable and cozy environment. The nurses and doctor exhibited exceptional friendliness, care, calmness, and professionalism. My friend lost her appetite for lunch so she asked me to eat the hospital food. Despite initial skepticism, the food, featuring fish, mashed potatoes, and vegetables, surprised me with its tastiness. Throughout my extended visit, I encountered no issues and felt the hospital prioritized patient well-being. Kudos to the dedicated nurses and my friend's doctor for their excellent care. Overall, Colombia Asia Hospital Setapak left me with a positive impression of a welcoming private hospital. Many thanks to the attentive staff for looking after my friend.

My first appointment with Dr Sudarwin after discharged on 11th feb 22. Dr. Sudarwin gives details explaination about my condition and very friendly. Nurse (Harjinder Kaur) is helpful and nice while asssist me before my appointment with my doctor. Great experience with this hospital. 👍🏻

Got admitted here for 4 days because of eye infection. Overall, it was a really pleasant stay. The nurses, Dr Hassan (Ophthalmologist) & hospital staff are all very professional, friendly and caring. Standard single room is comfy and spacious. If you’re admitted, you can park your car and validate the parking ticket when you’re discharged and just pay RM 5. But the highlight of my stay was actually the food!! All of them are so delicious, almost like 5 star hotel quality haha. Anyway, I really wanna thank all the medical staff for taking care of me. May god bless all of you always and stay safe! ♥️

The admission staff is attentive & helpful 👍🏻 The single room is spacious, clean & comfortable, simple amenity kit provided. Cleaners come few times in a day to clear the bin. Just the toilet roll quality could be improved & it would be great if facial tissue could be provided. I like the catering as food is tasty😋 . The medical team is professional & caring. Just maybe I’m first time admitted & my vein is small, I’m suffering when putting on needles 😣 The ward is together with laboratory ward, heard babies crying last night🥲 Overall experience quite satisfied, thanks to the doctors & nurses taking care of me🌹 Stay safe always ❤️

This private hospital is an authorized PPV centre. I came here to get my booster shot. At the time of writing, they are administering Pfizer boosters. Yes, they entertain walk-in to get the vaccination. They are open for vaccination from Monday to Friday, 9am - 12 noon, if I'm not mistaken. You will be asked to wait outside, and proceed from one station to another for registration. It was rather quick and hassle-free. The status will be updated on your app immediately once you completed the vaccination.

This is one of my best experience in life whereby i was operated here, and the procedure was so easy,peaceful,and all the doctors plus nurses was so kind to me,they take care of me all the time. their services was good also,the food are delicious,the toilet was clean and so on. Thank you to all the staffs here for taking good care of me✨

I visited Columbia Asia Setapak , Dr .Sudarwin is the best doctor and so helpfull person. Thank you so much Dr.Sudarwin and his helper Harjinder Kaur is really so kind and helpfull person. Thank you so much for helped me .

A well organized hospital with very good doctor and friendly staff. Came bring my mother as patient last night and very anxious to leave a review. The treatment is excellent, the attention very satisfactory and cost effectiveness is just standard as other private hospital but it's the way to be treated what makes the differences which in this hospital is well above my satisfactory. A special compliment to Mr. Osman for being very friendly and explained to me the whole admission, tests, insurance before we proceed to do anything which is very important because we paying by ourselves. To emergency staff as well as upon leaving they help carrying my mother inside car even registration staff came to help which really makes me moved. Thank you. I would recommend International and National patients to this hospital. Keep up the good work.

Great experience. Doctor Sudarwin was very friendly and details, explain everything clearly. Nurse harjinder kaur was friendly and helpful. Process was fast, no need to wait too long. Great services.

Dr. Sudarwin Tjanaka from Hospital Columbia Asia Setapak branch is a really good physician..he’s really attentive and he thoroughly checks on my conditions..his staff nurse Harjinder Kaur on the other hand took care of me splendidly..glad i went here for my brain MRI..

This is my 2nd experiences with columbia Asia Setapak after 1st surgery last feb 2020. First and foremost, I want to thank to Dr. Aminuddin (orthopedic) & nurses for treating me very well as i diagnosed slipped disc L4-L5, L5-S1 and also to physiotherapist (Azie, Syaza, Vicky) as they are concerned about the patients and their needs. The facilities are very good related to room, food cleanliness, delicious healthy foods and especially their white coffee!!! 😍😍 HIGHLY RECOMMENDED!

Went for ankle MRI & the process went smoothly without lengthy waiting time. Ms. Shahira who attended to me explained well of how the process will be & her empathy & communications helps patient (especially first time & nervous ones) to calm & relax. Thank you 😊

Alhamdulillah I had a pleasant stay in room 38. Thank you to both Dr Johan and Dr Adzreil for their excellent care. Another big Thank You to all the nurses and staff for their warm hospitality and always eager to help attitude. Keep it up!

My first time being admitted here in Columbia Asia Hospital-Setapak and very thanks for the excellent treatment and operation lead by Dr YYG, and staff nurses. Warm and friendly service provided by them especially for those staff nurses that treated me. Not to mention, i love their food served by Cafe Columbia.. Good Job guys..Hats off to our frontliners

Customer service at entrance had different SOP. I brought my son to seek treatment from doctor but at first I was told that I'm not allowed to enter the hospital & let my son (age 17) to consult doctor himself. I accepted SOP hospital but I felt no fair as I noticed others couple (either is pregnancy regular check up or one of the couple sick) was allowed to enter the hospital. An adult was allowed accompany & yet my son was not?? My son is entitled to admit in Single bedded room and was told rooms are full and need to q and most likely 2nd day can be changed. But the room was not changed and ward nurse told me that they are not aware about it. Then I asked admission section and they asked me to inform ward ?? is this the correct procedure?

I was admitted in Colombia due to slip discs under Dr. Yong Yuan Shyh. For almost a week of my stay, overall from the doctors, nurses, services & facilities here , I would say they are amazing also beyond my expectations! From the admission till my discharge day, the process is so smooth & satisfying even for my physiotherapy session. Will recommend this hospital for sure. Shout out to our front liners! Much love 😍😍😍 Thanks

Delivered my son here. Dr Suhaimi is a great obgyn doctor, very supportive and meticulous throughout my pregnancy. The delivery process was simple and direct. Maybe can improve waiting time for Covid19 test bcs my husband had to wait for hours while I was in the labour room 😅 otherwise, great service overall.

Good staff from physioteraphy. Mr. Segar and Miss Vicky is excellent in doing suction for my son.Their teamwork is very good. They tried to not hurt my son during nose suction. Very very recommended! Dr. Kee that incharge my son also very helpful. She is very care to my son. Very knowledgeable. This is my second time deal with Dr. Kee

I went to appointment at Hospital Columbia Setapak. All staff are very nice and thoughtful especially Dr Sudarwin and staff named Harjinder Kaur.

Physiotherapy department Vicky & Azie is so friendly and nice....Good service....

I was admiited to Columbia Setapak Hospital under Dr. George Oommen. Dr. George and his assistant sister Liza did beyond their responsibilities for my quick recovery. I really appreciate the extra miles they went for me as a patient. All other staff were professional and very efficient performing their duties with positive attitude. Columbia Setapak's main resource is its staff. Thank you so much to all of you, specially to Dr. George and sister Liza.

The staffs was very wonderful. My wife got admitted due to acute gastric at Columbia Setapak. The staff was very helpful especially at Customer Care and ER department. Even though, the blood test was quite long, the staff always keep me updated with any information and very patiencely explained the process step by step to me and my wife. Overall, i’m very satisfied with the service. Keep it up ✌🏻

My 2nd time swab COVID-19 test here, all the staffs are friendly welcome. Good job & services

I have no problem in terms of treatment as well as with the doctor that treats me. In my opinion, the hospital should be more efficient in serving the needs of customers. I request confirmation from the doctor (nature of illness) for reimbursement payment from my company. However, the process was prolonged and affected my next appointment. I understand the doctor who treats me is a visiting doctor, but it is difficult for me to get a guarantee letter (GL) from my company, and it has been almost two weeks and is still pending. Yesterday, I went to the hospital to get an update on my records. However, it is still pending, and the staff told me that they would try to get a doctor’s confirmation this morning. What saddened me is, I had contacted the hospital, and they stated that today was closed and only open for emergencies. The question is, why did they not informed me yesterday? Would you please improve your service because the fee is not RM1? Thank you. Update : Thanks for the prompt response. The report I needed was completed this morning, and the manager (customer care) met me and discussed the situation. Again, I want to highlight that I have no problem with the doctor and understand that the doctor is always busy. I want to emphasize that the staff should deliver accurate information as it can also affect my credibility because I need to follow up this to my company. I added one more star and will give another chance and hope I get better service than before. Thank you.

I was admitted to Columbia Asia Hospital Setapak as post covid19 patient for around 2 weeks. I would like to take this opportunity to express my deep gratitude to the Physiotherapist Mr. Chandrasegar. Thank you so much for your wonderful care and treatment during my therapy sessions. The breathing and stretching maneuver you share with me work wonders and gradually restore my physical well-being. Your patience and understanding during the rehabilitation workout made it so much bearable. Thanks once again for making my treatment as bearable as possible and helping me strive for lasting recovery.

Dr Margaret and her nurse, Rani are very welcoming. They attend to all my questions. It’s very comfortable to communicate with them. Also, seeing Dr Margaret is very affordable

Just finished my operation here. Everything went well and the service from the nurses were amazing. I was very satisfied with the single room that I got. Very comfortable. Overall it was a good and memorable experience.

Overall the service from staff nurse, emergency and the doctors very helpful. Doc Margaret n Doc Jasmine very helpful n explained very well about the process. Good Job to them. The single room also very comfortable.thank you to customer care department ms bawani.

First time being admitted here. Service is very good and satisfying. Nurses are awesome and very helpful and friendly. Was attended by Doctor yyg very good doctor. Excellent customer care service by the customer assistant Miss Bhavani

I was treated by Dr Sudarwin, who is very helpful . Admission was fast and seamless, with GL from my insurance. Ms Mastura has also been very helpful during my stay. Overall, a pleasant experience.

Everything was ok and good. Food very good. Nurse aso good Doctor also very good and thanks to mastura from customer care very good service also soft spoken very nice thanks a lot.

A well organized hospital with very good doctor and friendly staff. The treatment is excellent, the attention very satisfactory and cost effectiveness is just standard as other private hospital but it's the way to be treated what makes the differences which in this hospital is well above my satisfactory. A special compliment to Mr. Bayu for being very friendly and explained to me the whole process before we proceed to do anything. He also escorted me and my wife to the pharmacy. Thank you so much. Keep up the good work.

Service from staff nurse, emergency and the doctors very helpful and friendly. Doc Yong Yuan Shyh very helpful n explained very well about the surgical process. Comfortable room 50A level 1 and stuff nurse very helpful and kind. After surgery every time I come to the OPD B clinic to dressing and checkup, the stuff nurse is very helpful❤️ Thank you so much to them and good job👍🏻

My son warded for right foot surgery. The process was smooth from the registration until discharged. All nurses and doctors superb, layanan baik like 5 star hotels. Cleaners and room service for food also good. Psst, my son xnak balik rumah sbb feeling2 tido hotel 🤣

Thank you sister Bhavani that she assist my mom for registration and also she gave me a book to read. Service is excellent.

I had been hospitalized twice at Columbia Asia Setapak, once in 2019 and another in 2022. I can say with confidence that their customer service and healthcare are stellar. I had my gallbladder removal surgery here in June 2022. Dr. Yong Yuen Geng is great at explaining how an endoscopy works and what to expect during a gallbladder removal surgery with possible outcomes and risks. This has helped me prepare for the surgery. He's a trustworthy surgeon who works tirelessly to ensure all patients are in good condition. My surgery went very smoothly, with the help of the anesthesiologist Dr. Ganesh who has a good sense of humor (he also made sure if I was okay when I awoke from surgery in the operating room) as well as nurses who took good care of my medicinal needs and blood pressure records. Also want to commend their food! Really delicious and nutritious (even better than Gleneagles in my opinion). Their catering staff was also helpful in explaining the menu options. One thing they can improve on is probably their admission process as I was only admitted at midnight even though I registered at the counter at around 7pm. It was understandable as most of the rooms were occupied. Despite that, with all the care I received at this hospital, I'm thankful for their service. Will recommend this hospital to anyone who wants to get checked for any gastrointestinal issues - definitely go for Dr. Yong.

DR Sudarwin is a very helpful and informative internal medicine physician, strongly recommended. Ms Haginder Kaur was also very helpful in supporting treatment process. Thank you very much.

I recently had the pleasure of experiencing an outstanding combination of top-notch management, exceptional staff service, and tasty cafeteria food. The management team did a good job with the attention to detail and commit to maintain high standards. They were evident in every aspect of my visit. The staff were always ready to assist. Their professionalism and dedication were truly praiseworthy. The menu had a wide variety of appetizing options, which surprised me. I was thoroughly impressed with the overall dining experience. I wholeheartedly recommend Columbia Asia Hospital Setapak to everyone, this place has it all.

The admission process was super duper fast, thanks to Miss Bhavani's professional services and kindness. Her warm smile made the admission experience even more joyful. 🌺🌺

Excellent services and accommodation. Very good hospitality from the MD2 staffs (MD Room 61) and thank you so much Dr Sindhu.

Our Paediatrician Dr Jasvinder is good . Nurse also good . Our daughter warded in 4bedded . The food also good and healthy . But lack of admission & discharged service .

Very good hospitality from th MD2 staffs. Very attentive and helpful. No complaints can ever be made for these wonderful group of nice people. Complete facilities and not to mention the so-not-typical bland hospital food standard. Food here tastes so good that its like something i would definitely buy outside regularly. Totally recommended. Thank you Columbia Asia Setapak.

i was sprained my ankle past few months, fracture bone and irreplaceable. many thanks to Dr Yong did an operation for me successfully. He is kind, patience and experienced doctor. and appreciated physiotherapy also, they are professional and patience to help me in the recovery progress. thanks a lot !

overall experience so nice in OPDA including staff, environment, and also the doctors too🥰 thank you for your kind service✨

Good experience. Love to be served and get my treatment here especially from the nurses and pharmacy department . Not so long waiting time, friendly staffs with good explanation on my prescriptions and guide me how take my medication daily. Thank you and surely will recommend to my friends and family members too.

So far so good. Good hospitality and Admission and Physiotherapist and ER process flow going well and smoothly

I love the service. Every single staff approach u with smile and speak nicely. Should be 5 stars if there is no insurance agents approaching u everytime u came for treatment. Every single time!

Experienced good service in all units especially with Dr Yong and physiotherapist. Unexpected 5 star service from this hospital. Keep it up 😊

This is my 1st time dekat Columbia setapak and I would say definitely will comeback again kalau sakit. No more KP* Ampa** 😊 Check in dekat WD 1 due to my daughter was diagnosed pneumonia, attend by Dr Margeret. Everything was smooth , good customer service, pleasant stay at Single Premier Room (big space, good aircond , good view, good food) and a big thanks to Nurse Hazmina if Im not mistaken. She is a nurse who is pregnant but gives good treatment to my daughter and I very appreciate it. Thank you for 4 days 3 nights Columbia Setapak. Keep it up to provide best service 🫶🏻❤️

Good service from all the staffs especially Mrs Theebah & team from customer service team, best assistance from nurses Annama & Bavi last but not least good consultation from my favourite doctor Dr Johan & Dr YYG. So sad to hear that doc Johan will be transferred to another branch☹️

my fav hospital with my fav doc... dr yong yuan shyh, dr adzreil, dr johan, has been 2015 till now. tear my ACL both side treat by dr yong, having sinus and treat by dr adzreil, having influenza treatment by dr johan. also their physiotherapist & nurses are very frriendly & always ready to help you recover. very professional and helping too. i would recomend Colombia Asia Setapak to everybody. Today my appointment with dr Sudarwin... very humble, friendly and professional. Nice person and giving me good advice on my daily diet. Forgot to mention: should try their cafe, the menu nice & affordable... sometime just having breakfast or lunch... without any doc appointment... food is guarantee healthy and deliacious.

MD3 W78A/B was taken care very well by the doctors and especially the "Nurses". The backbone of every hospitals. The room was good but with some lighting problems. Hoping the hospital will provide beds for caregivers as chairs aren't the comfortable option for a caregiver to stay overnight especially for several nights. Special mention to Dr.N@veen(my son adores you) and Dr. J@s( very comforting and reassuring, the best pediatric doctor.) Kudos to the Nurses, so many to praise. Without you, we will be having a tough time adjusting with everything. Thanks Columbia once again.

91A-Dr Arzreil is a very good doctor, dedicated towards his profession and always cares for his patients. A patient can freely interact with him, giving sufficient time to the patient to express their health issues. The way he handles the patient is very impressive. The staff on the floor was great, too, friendly and helpful when needed. Very impressed w. the overall experience. HIGHLY recommend.

MD2 69A/ 98A Emergency admission at 12am & stayed for 4 nights - can say that the admission & discharge procedure was smooth and they keep the patient well informed. Attending nurses & doctor were also friendly and made the overall stay very pleasant. The food served daily was really the highlight - variety of choices & tasted really good which exceeded expectations. Had a comfortable stay despite being in the hospital & would come back again if I face any medical issues in the future. Thank you for the great service & taking good care of me!

I just gave birth to my son on 9th may ago at columbia asia setapak. So far their service is very good... The staff and doctor are so friendly and helpful... Will come here again for my second baby,, ?

Finance cashier very excellent, soft spoken and very helpful.

I like the environment,and good experience in physiotherapy department.

The staffs and doctors are all nice and helpful.

Very friendly staff & good service.

Comparing to previous visit, we can see the improvement during registration, outpatient service and last but not least the finance. Keep improve!

Just imagine if u cant to emergency lane but u need to wait up to 2 hour. Please la... Understand patient come to emergency lane because they need to receive medical intentions ASAP. Emergency lane not clinic

My 1 year old nephew had to wait from 5:30pm to 10:00pm in ER to get warded. My sister in law asked a counter staff about the delay, she just replied "oh yess' with unpleasant face. Everybody knows the hectic of hospital work, but at least you need to treat people nicely especially to people who had to wait for almost 5 hours with cranky and ill baby. It's ok if we waited 10 hours and you just have to say 'sorry for the delay' with more 'compassion' facial expression.

I have made a call to check on my son’s medical book that a cashier didn’t return to me yesterday, and the first person who takes the call reroute me to Paediatrician without understanding my full enquiry. The second call I made, the person route me to registration counter, and then after I explained for the countless times, I got rerouted to inpatient discharge counter!!! After so many rerouting only I got routed to the correct payment counter. I have complained in the calls but there is no one apologize or whatsoever! This is not the first time I encounter issues with service from registration and admin. The service quality is just the worst I have seen from a private hospital, it is not on par with the doctor quality. Please seriously revise and look into this service quality issue!!!

I brought my son on 30/11 to the emergency Columbia Asia Setapak, he had high fever. After the emergency Doctor examine him and took his blood test, he was confirmed having Dengue. The platelet count was 124. Then he was admitted there for 4days. When my son situation becomes worse they push him to HKL. Please don't take patient if you don't have sufficient and qualify doctor for Dengue treatment.

Very comfortable and the service is very excellent? Mostly welcome and highly recommendation ?

Really love Columbia hospital Setapak when I was hospitalised during one-week dengue. One-week is very long but they really take care of me very well with good foods & good service. Recovered fully. Thanks ?

I have admitted here many times. Nice room and spacious. My prefer choice. Good food too

Good

Good service , good doctor ,

Good service

This hospital really really good. The staff really really nice. The nursing take care of me for 3 days admited really really good.

When i bring my kids here for vaccine. The flow was smooth and fast. Good.

Nice,staf terbaik

I had a good experience during my engagement with this hospital. From my pre natal visit with Dr Suhaimi, which is one of the best doctor I have encountered, to labor and post natal. Even my post natal checkup and Paeds I still go to this hospital. The process is simple and straightforward, and there was no waiting time (long hours) during my checkout. I even had nurses from the Columbia Setapak came over to my house to do checking for baby and me. I felt like I have been assisted in the very best way.

Best service ever.

Being warded twice and still winning my heart in terms of hospitality..kudos to all staff and doctors..thank you for taking great care of me while im there.

Wow so many bad comments about this hospital. My story is, my follow up appointment at 9:30 AM. Now is 11 AM already, and I am still waiting for the doctor. Sigh... The nurse told me doctor not free now, ask me to come back in the afternoon. Before I leave, I still have to pay RM6 registration fee. I didn't get to see doctor and I still have to pay RM6.

Very bad queue management system. Basically there is no system.. If you know someone working there, you can even cut the queue in this international hospital. At last, please expect to wait for at least 4hrs if not more.

First and last visit..! Even-though too bad reviews, I came today to meet eye-care specialist. But my first experience is horrible. The Malay guy in reception doesn't know customer service. He acted like patient. No welcome! No smile! No courtesy for patient. Seems they don't prefer patient to come their hospital. Then I submitted my company medical insurance. Then reception said, go to emergency and get the referral letter from doctor. I went to emergency counter there were another Malay guy (Beard), he was playing with his phone, and ask me to check with other guy, who was sitting next to him. Then finally he said, go poliklinik in outside and get the referral letter to channel their specialist. HILARIOUS.!! I went to hospital for take medicine. They asked me go out side (poliklinik) bring a referral letter. Why Colombia hospital - Setapak doesn't have GP for issue referral letter to meet specialist? I left from Colombia and went to KPJ Tawakkal. I got referral letter from GP in KPJ and meet the specialist there. Any way, I don't visit again to Colombia Asia Setapak. Train your staff what is customer services. Find why many patient have given 1 star ratings. This kind of behaviors you will lose your customers..!

(Translated by Google) Receive a bad review from Google Maps about this place. Please improve your services. Complaining from the next bed Your doctor is very busy. You lack the real doctor! So try your best to find a good and good doctor! For my client discharge 2 days ago, the treatment is OK under Dr. YYG. Service is OK .. intellectual FULL AGAIN SPEAKS ENGLISH. PLATE JAP, CAN DESCRIBE MORE WITH GOOD ENGLISH a. Excellent. ! Although visiting outdoors, good guard for time to visit .. Iye la kan .. Private Hospital. (Original) Receive a bad review from Google Maps about this place. Please improve your services. Rungutan dari katil sebelah Doktor anda sangat sibuk. Anda kekurangan doktor sebenarnya ! Maka berusahalah sebaik mungkin mencari doktor yang bagus dan mencukupi ! For my client discharge 2 days ago, the treatment is OK under Dr. YYG. Servis is OK.. PANDAI CAKAP MELAYU PENUH LAGI. TAKDA PELAT, BOLEH TERANGKAN LAGI DENGAN BAHASA MELAYU yang BAGUS. Excellent. ! Walaupun melawat di luar waktu melawat, bagus guard bagi ruang masa untuk melawat.. Iye la kan.. Hospital Swasta kan.

May I have baby delivery package and price?

Worst customer service. Better go other hospital.

I was so disappointed with the miscommunication that occurs at OPD 1, Setapak Branch during my visit in 24th of December 2019. I just finished my MRI scan and was waiting for my result. But the nurse told me that the Dr Aminudin was busy with surgeries and requested that I go out for brunch, which I did. Around 11 am, I came back and waited for my turn to be called. After 2 hours of waiting, Some of us asked the nurse about the doctor. And we were so surprised that she told us to come another day since the doctor is still busy. I understand that surgeries can take a while, but she should have told us earlier. If we did not ask, we could have waited hours and hours for nothing. Please reprimand the nurse. I could remember her name but she works at OPD 1.

My 2nd child's ob-gyn was Dr Suhaimi. Had a pleasant pregnancy and delivery experience with this doctor. Recommended to a few friends and i got very good feedback from them too. Now im planning to conceive my 3rd child, i started seeing Dr Suhaimi and not bothered at all to check other hospitals. I just want my 3rd child to be delivered under Dr Suhaimi's care.

Not bad

Median cost yet high satisfaction in customer service. We prefer this hospital compared to other private hospital (Prince Court, Gleaneagles, KPJ, Ampang Puteri, Pusrawi) We love Dr. Sudha Kumari (Gynaecologist), Dr. Kee Sze Ying (Paeditrician). And we met few other specialists (ENT, Orthopaedic, General Surgeon) their mentality is purely for the best of the patient not for the sake of business unlike other private hospital. The doctors probably not celebrity doctor, who gave talk in the tv, but they gave honest & logical advice, they remember their patients and you could feel the warmth & genuity of their careness. It was easy to get appointment with the Specialist doctor, especially walk-in during clinic hours (easily accessible). The cafe food was delicious, clean yet quite cheap & affordable. Eventhough the hospital seems smaller compared to KPJ, Gleaneagles, Prince Court, but, it has every basic needs within walking distance, easy for family with small kids. The downside is only the facilities. The bed was quite old and not comfortable. The single room was very limited and always full. The in-patient food order system probably need improvement (i.e. digitalised). The parking usually full during peak hours (Saturday morning, Monday morning). The prayer room was quite small and packed. The nursing/changing diaper room was combined and small, only fit for 1 person at a time, which 1 person usually spend 30-45 minutes in the room, so end up i have to change baby diaper in the car few times.

(Translated by Google) Peace, mercy and blessings of God. I would not advise this hospital because of the high, which does not compare their prices with their service. Consider their services in the Mediterranean borders of all aspects of a healthy reception to explain the service. At least the goal is to make money despite the existence of insurance. And the idea that you pay after you as well as with your reach an understanding insurance company. The Sayle comfort Reviewers less than the average and sick guests services also very bad lack of chairs sitting at the patient. Don't expect them better. Surprised by a hospital of this size and service where bad enough and the administration does not care about the reputation of its hospital, unfortunately. I don't know much about the rest of their branches. But this would not recommend their branch and do not strongly recommend it. (Original) السلام عليكم و رحمة الله وبركاته. لا انصح بهذا المستشفى بسبب اسعارهم العالية الذي لا يقارن مع خدمتهم. خدماتهم نعتبره في حدود المتوسط من جميع النواحي خدمة صحية استقبال شرح. اقل ما يكون الهدف عندهم جني المال رغم وجود التامين. فكرتهم انك تدفع و بعد كذا انت تتفاهم مع شركة التامين الخاص بك. وسايل الراحة للمراجعين اقل من متوسط و خدمات ضيوف المرضى ايضاً جداً سيئة عدم وجود كراسي جلوس عند المريض. لا تتوقع منهم الافضل. استغرب مستشفى بهذا الحجم و الخدمة فيها سيىئة لهذه الدرجة و لا تهتم الادارة بسمعة مستشفاها للاسف. لا اعلم الكثير عن باقي فروعهم. و لكن فرعهم هذا لا انصح به و بشدة لا انصح به.

Background: I had intense lower abdominal pain (right side) at night with no fever or vomiting (just nausea). In the morning, the pain reduced greatly and there were no other symptoms, I even had breakfast with my family. I decided to go to a clinic (Klinik Mediviron) because we wanted to understand the cause of the pain that occurred at night. The doctor there was like "it's definitely appendicitis" ***without even clinically examining me***. And what's worst? She injected a high dose painkiller. My entire left arm became paralyzed, it started hurting like hell. I even told her "last night my pain was awfully terrible but right now I'm not feeling that bad, I drove to this clinic and I can walk too". She was like "No, I can't let you out of this clinic without the injection". She referred me to a hospital because she said "I don't do ultrasound here so you need to go to the hospital and get it done"! Okay so I came to Columbia Asia, Setapak (just to be on the safe side - to do the ultrasound). There they took me to the "emergency". Did urine test, inserted IV etc. The attending doctor did clinic examination (aka poking the abdomen) but I felt nothing (no pain whatsoever). He was like "Ummm, the pain is being masked by the high dose of painkiller that's running in your veins". However, he refused to do the ultrasound stating that if won't be effective in determining whether or not I have appendicitis. So he suggested a CT scan WITH CONTRAST to get a **yes/no** for appendicitis. But that was another drama. He mentioned such side effects you can't imagine e.g. swollen face, kidney failure; I understand explaining side effects but there is a proper way of doing that rather than scaring an already freaked-out patient. But we had to give in because he was like there's no other way of finding out. Finally we had to wait for the reports. The attending doctor came to me and said "the reports indicate that you have early stage appendicitis so you need to be operated immediately to avoid appendix rapture". The surgeon was called urgently. Throughout the process, basically all these hours, the attending doctor was extremely demotivating and scary with dialogues such as 'it needs to be urgently done otherwise your appendix will rapture and your organs will fail one-by-one' Then the surgeon came and he was an amazing person. He clinically examined me (same thing: he poked my abdomen) and he was surprised to observe that I have no pain and my abdomen isn't hurting at all by poking. So he said "you don't need to be operated". However, the only complaint I have is that he covered up the 'mess' of the attending doctor (rather radiologist) by justifying the CT scan. Conclusion: Columbia Asia is all about money or extreme incompetency! After getting over the trauma (still not completely over it), I read a lot about appendicitis. The pain DOES NOT reduce, it's progressive. I told the attending doctor about the fact that my pain was intense at night but now it is alright. Yet, he clinically examined me and predicted appendicitis - fine, maybe the pain was being masked by the painkiller but that's the distinctive thing about appendicitis, poking should have hurt me anyway. I'm 100% sure the CT scan (with contrast) wasn't required - that was all about money. Especially when he clearly said you'll get a yes/no from it but the report was ambiguous: "probable early borderline acute appendicitis with possible perforation, clinical correlation recommended" - seriously, if clinical correlation is recommended, that is all that's needed. I was saved from a not-needed surgery due to the competency (more importantly, honesty) of the surgeon. Otherwise, the attending doctor had me all prepared for a surgery of appendix removal i.e. taking another 25,000 RM from me in addition to the RM 2,500 he billed me. I cannot get over the trauma that right now I could have had a stitched tummy with no appendix - image all that pain and recovery time. ONLY due to incompetency of the attending doctor (and the radiologist).

Very lousy and poor services. Kindly please don't waste your time to come this hospital.

The worst hospital experience, not professional at all.

(Translated by Google) No phone call but no call x ade answer ... hmm (Original) No telefon ade tp bile call x ade yg jawab...hmm

Dr Ng Sweet May who in charge of emergency department this morning is definitely one of worst I've seen in my life. Complaining about me going there too early and complaint about her not getting enough sleep, and her manner throughout the whole consultation was just rude and disrespectful.

(Translated by Google) All their concern that the patient pays money (Original) كل همهم أن المريض يدفع المال

Being treated at this hospital would be a nightmare. This hospital just want to make money only. Selfish doctor. Keep saying that they have the capabilities to treat the patient but at last need to transfer to government hospital. Supposed at first just be clear so that proper arrangement should be done early.

On the 19th February 2021 at around 1.30am brought my mother to the emergency departments (receptionist)and we experienced a serious incident which the night shift customer service, doctor and staffs are reckless and not aware of the emergency situation, they’re very rude to us at the same time gave us a false information on medical coverage which made the situation more hectic and rushing up and down. That receptionist Malay guy who was there that night told us that “if the Patient is not serious there won’t be any medical coverage”. The worst part is we came there with a refer letter ! Then How come he can tell me that ?! He told me she is not serious some more ! IS he a doctor ! NOPE! Then what is the use for the refer letter ???! Which clearly stated there In the letter and my mother is suffering and she was serious at the same time ! She should be treated immediately! We have waited almost an hour there is no doctor turn up. Where are all the doctors or duty doctor or the MO ! Why there are no ER STAFF NURSE ATTENDED MY MOTHER ? Don’t tell me there is no doctors on duty that night ! Why is the doctor not informed about this that night , so immediate action can be taken and treated her !? All sleeping is it ?! We have really lost hope with the hospital, she became more sick and unconscious so we had to get her out from there and we’ve brought her to another hospital on the same night itself and got her admitted ASAP. We are absolutely disappointed with this hospital and the staffs itself and would not recommend to anyone. Why, because what would happen to others ?? Is this how your treat patients ?? Patients should be treat like how they should be treated not like this ! This is ridiculous and not fair at all and a very irresponsible act by the hospital staffs. This is not acceptable at all, and it’s a bad reputation for the hospital and the staff’s as well. Ones act effects many ! Please take a immediate action towards this! I want the person in-charge of this to give me proper answer! What happened that night ?! 1. Where is the duty doctor/ MO 2. Why didn’t treat as soon as we arrive 3. How he can claim that this is not a serious matter , and he doesn’t look pleasant he look sleepy ! 4. Why doesn’t give a proper information regarding the medical claim I want a appropriate answer from the hospital ! Prompt action is needed ! Immediate action should be taken from the higher superior. Thank you.

Systematic & fast service. All records stored digitally and accessible by doctor. Just click click click then doctor able to see your previous appointment medical record.

I would like to express my highest gratitude and appreciation to ENT Specialist Dr Adzreil, Staff Nurse Siti Fairus, and other nurses as well. They are so professional and warm hospitality.. May Allah bless all of you in this world and hereafter. Ameen.

First time admitted here in Columbia Asia Setapak due to miscarriage & cyst removal surgery, under Dr. Andi & Dr. Hasbe. Husband cannot accompany following the Covid19 procedure, but to just leave me at the lobby. However, the doctors, nurses, CT scan team, and support staffs are all very helpful, attentive & provide extra care during a week of my stay. Superb! Overall, excellent service by Columbia Asia & i am beyond satisfied. Thank you Columbia Asia for taking good care of me, you guys are truly frontliners, keep up the good work!

Be careful on this hospital their covid test charges is higher then other hospital and not transparent. They simply charge patient without informing them. They tactics is will ask for deposit and at the end will utilities your deposit and charge you extra. Other hospital like Sunway , Prince Court and etc the covid test is lower. Sunway offer free covid test. This hospital really not transparent and cheater!!!!

To be honest, I had a great experience in Columbia Asia Hospital Setapak. Brought my mother to checkup due to breathing issues and met the Dr. Ng ( cardiologist) he provided a very good treatment and consultations. My mother admitted for 2 days ,Due to current pandemic situation, visitors are not allowed to stay with patient, so as per rule they didn’t allowed me to stay with my mother so I was really worried about my mother but the staffs are really taking a good care of my mother, they treat her very well... thanks to all staffs. Really appreciated .The staffs are friendly, caring and helpful. Great services ❤️ Highly recommended 👍🏻

1. Admission (nurse,physio,foods,ward) was very good . 2. Physiotherapy - The physiologist -Vicki & Izyan (were so awesome and friendly (very knowledgeable) 3. Nurses - kind and helpful 4. DR .Yong Yuan Shyh (Orthopedic) recommended (done my knee surgery, perfect experience ) 5.Dr Adzriel recommended as He is specialist in ENT (Surgery done well by him and now I'm in full recover mood,can breathe well ) - Overall - Very satisfied ,first choice ✍🏻

Good service, friendly nurse and doctor. Thank you, Dr Sudarwin and Nurse Harjin

Also my first time being admitted here in Columbia Asia Hospital-Setapak and very thanks for the excellent treatment and operation lead by Dr. Mohd Adzreil Bin Bakri. Also not to forget Dr. Rajeswari and Dr. Hasbe Zuraina from Anesthesiology with all staff nurses, Admission and Discharge, Cafe Columbia and cleaning department for the excellent treatments, Warm and friendly service provided by them especially for those staff nurses that treated me at 95B. I really love their food served by Cafe Columbia.. They are really helpfull , just ask their help and said thank you everytime you ask for it they will always appreciated it. Hugs for our frontliners...🥰

Good service provided by Dr. Sudarwin and nurse Harjinder. Thank you

I’ve been with CA since 2013. I have always had a good experience with them here in Setapak.

Good service, friendly staffs.

Brought my mum for treatment. She received good care and attention from Dr Sudarwin and staff Harjinder Kaur. Later she was treated by Dr Mohd Adzriel who was equally attentive. Delicious lontong at the cafe is a bonus.

experienced severe pain on right foot..decide to go to Colombia Setapak. Assigned to Dr Sudarwin. Well known Doctor in it field frinedly doctor. Many thanks as well to Staff Hajinder Kaur on assisting the process qnd procedure. Applaud to all of them to make the visiy and treatment efficient and friendly manner.

Dr. Sudarwin I'm very happy with doctor

(Translated by Google) Dr. Sudarwin staff nurse harjinder is out excellent service (Original) dr Sudarwin staff nurse harjinder kaur excellent service

Thank you for the top hospitality given from Dr Yong from Orthopaedic or they always call his as Dr YYS. Thank you for suggesting me the best treatment after I’ve been diagnosed having mild silp disc and all and not to forget all the nurses in Level 2 that have been taking care of me especially during my spinal injection done. And also thank you to Vicky at Physio Dept that helped me out during physio session and also bring my barang sampai level G. Highly appreciated and tiptop services!!

doctor margaret and dr suhaimi is the best doctor

I had great physio sessions with Segar and Vicky. Thanks to them, my recuperating plan goes well

5 stars for the service and fast and professional The staff are really helpful and polite And nurses are really polite Big thanx for staff Nurse Hawa and her colleagues she is always helpful as usual and very kind.

My first time being admitted here in Columbia Asia Hospital-Setapak. Warm and friendly service provided by them especially for those staff nurses. Food served by Cafe Columbia is above my expectations. 1 star deducted due to Dr is not full time but overall is good.

Very pleasant environment. No waiting period. Doctor nurses and lab are great!

It's very well mannered staff good coordination with patients.Dr. George and nurses assisted very well and taken good care towards patients. Overall experience is satisfactory.

Overall good. The treatment received is very good. And the room provided is comfortable. The food also is okay. Staffs nurses and doctors are very friendly and nice here.

Excellent service from my Physiotherapist, Ms Ruby. Love the positive vibes every time I came for my session.

Have a great service by the docs and nurses.

(Translated by Google) Best service ... friendly..the best pound physics section ... (Original) Service terbaik...peramah..bahagian fisio pon terbaik...

I was admitted first time to undergo angiogram under dr Ng... the nurses and dr ng provided excellent and friendly services.. most of my curiousity were well explained. Most of my requests are accepted for example when they planned to push into the op room at 1:30pm, but i requested to perform solat first. There was qiblat sign in the room drawer as well. The checkout procedure is fast if all documents are well prepared. Well done to colombia asia setapak.

I came for a checkup for my backpain.. turns out I was diagnosed to have slipped disc by Dr Amin. I have to be admitted to carry out the treatment immediately. Turns out, i have high BP. Dr Sindhu was the doctor in charge and she's very nice and firm. The anaes doctor, Dr Hasbe was very nice too. All the doctors and nurses were very accommodating. Due to covid.. we have to do almost everything by ourselves. But the staffs are always around to help. I love the food too!

I have good experience on this hotel.. and good team with all doctors and nurses.. keep it up

I've had many good experiences here, particularly with the warm service by Dr Sudarwin and 'kakak nurse- Hajinder' who are very kind whenever I have appointments.

Friendly doctor( dr sudarwin) and staff(harjinder kaur).. Get fully checkup and they refer me to relevant departments for my problem

Staff and doctors here are friendly and I have had good experience is this hospital with both my kids.

services very good..fast, friendly, attentive, sound advise by the doctors & nurses as well as good food. A 5star hospital

The staff are gems! All were friendly and accommodating. Blood tests here are less painful in comparison to other hospitals/clinic. Also cafe serves good food at good price. Regularly here to see the resident gynae whom is very knowledgeable,experienced, reassuring and non intrusive. Highly recommend!

Very good and fast admission process at here. Staff's are very friendly and caring. Customer care assistant Mrs Bavany and Kak Lin explained very well about the admission process.

I am very satisfied with your service towards me today. All staff were very humble and helpful and so cooperative. Keep it up. Thank you 😊

First visit here for Dr Sudha. She is very friendly and professional which she answered all my questions with big smiles. Appreciate her kind advices after consultation with her. For registration process, all went so smoothly and nurses were courteous too. ^^

I had a follow-up appointment after i been warded for 3 days due to dengue fever under supervision of Dr Sudarwin Tjanaka. Dr Sudarwin very profesional in handling patient, explain well on my health and what do's and dont's for my better health. Staff that entertain me before i consult with Dr is Hajinder Kaur also very good and entertain me well. Overall is recommended.

Rani and Doctor Margaret are exceptional people. they know how to reassure their patients and give the right advice. it is still a new and very enriching experience. well done to both of you and good luck

Have been to this this hospital for almost a year. The doctor, the nurse and the staff here is very helpful, friendly and always smile. And they are very efficient.

Greet by staff with thousand smiles. Such a pleasant environment. Good job Columbia Asia Setapak.

Too expensive compared to other hospital. Service not good. For Covid test you will be charge RM360, ridicilous, total hospital bill exceed GL from insurance company then push patient pay for the balance without any notification or earlier discussion with patient. If i know like this i rather go to other hospital. Update : I received a call from Miss Teeba yesterday and she try to assist me regarding the issue, because of what she did n effort i changed my rated to 3star. Thank you for your kindness..next my follow up date i will update again the rating. Thank you.

The nurses and doctors are very friendly and very helpful. The hosp is clean and the food is delicious.

Very good services, good environment, helpful, well trained servicing and friendly from MD2 staff. Hospital facilities are perfect. Most of it, Dr YYS give excellent treatment and really helpful for your recovery. Really recommended.

Columbia Service is so professional and caring, during this covid pandemic Columbia handle patients with extra precaution care. I am happy with staffs here very friendly. Special thanks to Miss Bavani to guide through process of admission and other details with smoothly.

A very smooth process for walk in booster vaccination, the place is very comfortable, nice and the nurse staffs are very friendly especially Fifi Erwinda.

Good experience with the department. Mr.Seager was an expert and doctors. Dr.Kee very helpful

Having monthly checkup pregnancy here, booked a maternity package. All going very well. Doct so kind and expert. Thank you Dr Mohd Suhaimi. At 12w I'm warded miscarriage and having d&c here (costs around RM6k including all my medicines). Thank you so much Dr Dahlia and Dr Ganesh. I remembered one name only inside ot staff Nana, thankyou for calming me. Pleasant stay. Nurses all so nice and kind. They help me a lotttt. Food here also nice. So far im a happy patient and customer 😊 Payment and discharge process so far fast for me. Payment for appointment also quite nice, wait for less than 15mins. Food at cafe columbia also yummy! Maybe one day we will come back for the foods only 🤣

Brought both my parents for Comprehensive Medical Check Up. The service was GREAT! Appreciate the attentiveness and efficiency especially to Ms Hawa & Dr Fikri!~

I recently had the privilege of being treated by Dr. Adzriel at Columbia Asia Hospital, and I cannot speak highly enough of the care I received. Dr. Adzriel's expertise and genuine concern for my well-being were evident from the start. The hospital itself was clean, well-equipped, and the staff were friendly and professional. I highly recommend Dr. Adzriel and Columbia Asia Hospital for exceptional medical care.

My first experience here for physiotherapy session, I'm glad I meet a friendly and dedicated physiotherapist team especially Miss Syaza, she guide me lots to help me get my strength back on my right hand. The environment is good and the facilities here is excellent. Thank you so much physiotherapy team!!!!

I had bell's palsy last month and the doctor sent me for physiotherapy. Here I met Ms. Shaza, a friendly physiotherapist, who taught me home-exercise and advice to improve my facial muscles and nerves. I like to come here as it has very warm ambience with positive vibes given from the whole team. I'm very grateful with your services.

I always wanted to write this good review for Nurse Hawa and finally I did today. She has a good attitude towards her job, her hospitality and kindness! Thank you for being there when I was there. It is a wonderful experience for me. Keep up the good spirits Nurse Hawa! Well done! God bless you ! And thank you again.

Our family was attended by Dr. Margaret Kannimmel and her assistant Ms. Rani for our 6 months old baby. Services were great and we would highly recommend this hospital for treatments. Special thanks to the nurses who had cared for our baby as well when he was in admission. Well done!

My first time admitted in this hospital. The location is accessible. The single room is simple, spacious, clean and comfory. Cleaners come twice to clear the bin and toilet. The food is tasty and food delivery staff are polite. The results of laboratory tests are fast. Just that my vein is sensitive & suffering from putting on iv needles. I am still treating by Dr Sharizan (Orthopaedics) and nurses team are friendly and nice. Overall satisfied and thank you. Continue the good job.

I recently had an excellent experience at Asia Columbia Hospital. The physicians, including Dr. Sindhu, were knowledgeable and provided great care. The pharmacy at Asia Columbia was well-stocked and the pharmacists were very helpful in answering my questions. The hospital was clean and comfortable, and the staff was friendly and attentive. I would highly recommend this hospital to anyone seeking quality healthcare.

Food tasty, very clean, staffs very friendly...good environment . Counter service and cashier, Nadia are very welcome and work efficiency.

Great hospitality provided by all staff. Although the hospital kinda old but still okay. Nurses were so friendly and kind too.

Medical Check up Went for a medical check up by the company and although the receptionist could be a bit more friendly. She did the job well and directed me towards my next destination very well. I was treated quite warmly by the nurse (Hawa) and there was no problem leading me through the steps and even wanted to make sure whether the letter I presented from HR was informative. The procedures were a urine, height, blood pressure, X-ray and eye test. Then it was a final consultation with the doctor. Which all took about a few hours. Very quick and efficient.

Dr sharizan is very good.. Your generosity has touched my heart.i can't thank you enough for your support. Radiology staff, MD4 staff and physiotherapist I'm truly blessed to have you. Thank you for ur Help..❤️Registration, admission and discharge times was really good and helpful.. also pharmacist good explanation while giving medication. Food really delicious.. All friendly staff..

Overall my daughter 4 days admissions in MD 78 is very satisfied, Dr. KJ, all nurse are very friendly & helpful. Even the cleaning lady also polite treat all patients. If in future, i will think of Columbia Asia as my go to hospital.

Salam/Hi, My son was admitted last week (MD3 ward-room 77B). I'm very satisfying with all treatment from the hospital. The staffs friendly and polite make us comfortable. Food at the cafe never disappointed us.. Still Yummy like before.

ROOM 90B . Thank you to the Doctors and staff nurses who take good care of me thoroughly during admitted in hospital. Thank you for the warm hospitality. Nurses and staffs are very friendly and kind. They were quick in taking action if I raised any concern. From emergency admission to discharge, everything was smooth and the waiting time was acceptable. The meal provided is also delicious, not the normal hospital standard!

I recently stayed at this hospital after road accident. The staff were knowledgeable, which made me feel comfortable during my stay. They were attentive to my needs. The facilities were well-maintained, and the housekeeping staff kept my room clean and tidy. Overall, I had a great experience and would recommend this hospital to anyone in need of medical care. Thank you to all the doctors, nurses, and staff for their hard work and dedication especiaally MD2 Ward.

Room no. 77 patient name is Wildan. The procedures are smooth from the emergency room throughout getting a room and discharge. They let us, parents to stay and taking care of the kid. The foods are nice and healthy and appropriate. The nurses are very friendly and helpful including the doctors.

MD3 89 Ariq - Came into the ward at 1am due to influenza. Nurses and doctors were quick to assist my son with medical care. Not to mention the nurses are friendly towards him. The food they prepared is delicious and not your typical tasteless hospital food . Thank you to the medical staff for such an amazing admission 🫰🏽

MD 3 79B Yaya This hospital has always been our family's choice since the past 10 years. This time around , my daughter was referred to from emergency. The process was really smooth, we don't have to wait that long to get a bed. I love the medical services they provide here. And the hospital ambience is relaxing for the patient and also the guardian. Facilities are well-maintained and sufficient. The food is exceptionally great! Variety of choices for patient and taste good too.

Friendly staff, responsible, welcoming. Dr pun baik and very knowledgable. Had accident this morning and need to cuci2 the luka and the whole team did a great teamwork to make it effective and faster. Tq #emergencydepartment #ER

I was warded here for 6 days 5 night. Excellent services by all the nurses and doctors. Room 90B. Great food and hospitality. Recommended.

Patient Room 99A - All the nurses are really good and very friendly. They did a good job during the week I was hospitalized here. Thanks!

I had my appendicitis removed surgery here, Dr Naveendran is a funny and professional doctor for me haha everything run smoothly for the those days when I’m in ward.. Nurse Annama is a friendly and caring person who guide me to close bill and so patient and soft. For me, i have no issues as a 21 years old girl to stay alone in the hospital. every nurses are helpful~~ recommended! The food in the cafeteria also good, staffs are so friendly

Admit into emergency around 6am on 25th, was lethargic, barely can breath, almost fainting, the staff in emergency was swift into taking action, and proceed to ward admission smoothly by making sure I was safe first, stayed here for a week, all the staff, specialists, MOs, nurses, cleaning and food service are incredibly brilliant and very heart warming. Radiologist explains in detailed what needs to be done and all the doctors and nurses, especially Dr Sudarwin (int. med) & Dr Azreal (ent) patiently attend to all my curiosities in my case.They really prioritize healthcare and well being of the patients with utmost care. I have no other words than just to express how incredible and how brilliant of a healthcare facilities this is, and wish this can be the new standard for all hospitals across Malaysia

MD3 Room 81B. Thank you for the warm hospitality. Nurses and staffs are very friendly and kind. They were quick in taking action if I raised any concern. Room and toilet cleanliness was maintained everyday. From emergency admission to discharge, everything was smooth and the waiting time was acceptable. The meal provided is also delicious, not the normal hospital standard! Thank you CAH Setapak, will become my top choice hospital to visit in the future.

MD1, 59 warded for 5days. Just got discharged today, so far I'm very satisfied with the service and facilities. Room is great, food is delicious not like other typical hospital bland taste food, what more there are many choices of meals that I can choose. The nurses also very nice really taken care of me while I'm warded. Doc and specialist also very nice really concern of their patient. And the process of fee settlement by my insurance also is very smooth. Keep it up! 👍👍👍 Regards-ZZ

Puteri , Ward 83A Positive dengue and warded for 4days. Dr , nurses and hosp staff were very friendly, calmness, care, professional and keep the patient well informed. All procedure went smooth from admitted until discharged. Daily meal provided with variety of choices and taste is so delicious! Room and toilet cleanliness is well maintained and comfort to stay with cozy environment. Thank you for warm hospitality and excellent services Dr Sudarwin Tjanaka and all staff CAH Setapak ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️