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McDonald's

One of the Most Revieweds in Levernois

3.00 (6.7K reviews)

Address

113Route, Za La Berlhotterd De Montagny, Route Départementale 113, 21200 Beaune, France

What do visitors really think?

Visitor Reviews

Frequently mentioned in reviews:

minutes (8) waiting (8) order (8) time (8) service (7) pour (7)

Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors.

3/5
PC H.
10 months ago on Google • 769 reviews

Fast food service. Plenty of parking.

3/5
crazy M.
1 year ago on Google • 192 reviews

Cela rese un fait food il pourrait être plus propre malgré la reconstruction récente... le service est chaleureux mais gênant...

1/5
Karol P.
1 year ago on Google • 177 reviews

Najgorszy McDonald na swiecie w jakim jadlem, lokal pusty a na wydanie dania czeka sie godzine. Obsluga w ogole nie ogarnia, nie wyswietlaja sie numerki nikt nic nie wie...oczywiscie zero slowa po angielsku

1/5
Alex P.
1 year ago on Google • 120 reviews

ONE STAR IS WAY TOO GENEROUS! I can't even begin to express how infuriating this experience was! 15 minutes for two large coffees in the drive-thru, and I was the only car. How is that even possible?? After I ordered, I pulled up to the payment window and sat there waiting. The girl completely ignored me, even though she was right there taking another order! She didn’t even acknowledge me—she just closed the window without a word! When she finally decided to talk to me 6 minutes later, she was completely clueless and didn’t know what I had ordered. I had to reorder my coffees AGAIN. I paid and moved to the next window, thinking, maybe, just maybe, they'd get it right this time… but nope. I waited for what felt like another eternity. Eventually, a girl walked outside to deliver food to someone in the parking lot, and I asked about my coffee. She had no clue about it. Took my receipt, and came back 5 minutes later. How is it that this simple task was so difficult? This place is an absolute joke. I can’t believe McDonald's is letting this franchise ruin their reputation. I thought getting off the highway and going through the drive-thru would be quicker—what a fool I was. And the best part? Reading the pathetic responses from the business in the reviews apologizing and saying they’re "taking feedback seriously" or "hiring new people." It’s all a lie. People have been complaining for months, and nothing changes. It’s obvious they don’t care. This was a complete waste of my time, and I will never come back. Absolutely unacceptable.

5/5
Jackus_
1 year ago on Google • 89 reviews

Extremely busy when we visited and therefore difficult to find a table. Food was as you would expect from a McDonalds. Our server dropped our drinks on his way to our table, however was great with resolution and had our food remade and brought to our table very quickly after the hiccup. Can't fault it!

2/5
L- B.
1 year ago on Google • 60 reviews

Un vendredi soir, énormément d'attente et lieu pas très propre (poubelles ultra pleines, des plateaux laissés de côté, tables non nettoyées) Nous avons attendu plus de 50min notre commande, toute le monde attendait. Une jeune fille en pause ou en fin de service a souhaité nous servir afin de réduire le temps d'attente. Elle a été très gentille. Malheureusement, cette expérience ne nous permet pas de mieux noter cet établissement, bien que je pense que les équipes fassent de leur mieux.

1/5
Kathi
3 years ago on Google • 39 reviews

Do NOT go there! We waited more than 1 hour for our food (it was a relatively small order). This McDonalds is incredibly filthy and the staff is horribly slow. Instead of attending to their customers, the staff chatted with each other and friends (?) that came by. The manager was rude to customers and has no control over her slow and incompetent staff. The manager did not show any understanding for complaining customers that had to wait way too long for their order. Most orders were wrong - so check what they give you, the food was cold and the fries were unsalted. (The picture is from today, it's behind the register, next to the ice cream machine.)

1/5
Jose Branco V.
1 year ago on Google • 36 reviews

Première visite après rénovation dimanche 13 avril a 17h30, mais quelle déception !! Première sensation : la saleté des tables et 🚻. Pas de netoyage ? Manager molle et pas gracieuse. Personnel dépassé par les événements. Trop cher pour le service rendu, plus de 50€ pour 3 menus. Peu de chances d’y retourner de si tôt.

5/5
pkristaly
1 year ago on Google • 23 reviews

I red the negative reviews but I didn't have any problems. I got my order two minutes after paying. They forgot two small ketchups but after asking them I was given six.

1/5
Leonie O.
1 year ago on Google • 21 reviews

Food took longer as any Mac experienced, finally delivered at the table it was cold. Special Minecraft toys with the Happy Meal weren’t there. Apparently all gone, family arrived & ordered later then us, sat next to us and guess what. They got a toy…

1/5
benjamin t.
1 year ago on Google • 21 reviews

Aucune table de propre, service catastrophique (serveur lent et complètement pommé) 30 min d’attentes pour ne pas avoir la commande exacte. Les prix augmentent mais la qualité se dégrade.

1/5
Rimas Z.
1 year ago on Google • 20 reviews

While i was waiting to pay at the cash register, my big tasty was already ready and by the time i picked it up it was cold. only one girl spoke english, but this is mcdonald's. they didn't put a straw in the drink. the only good thing is that big tasty was big.

1/5
w g.
1 year ago on Google • 19 reviews

The fries are always like cardboard, rarely do you get the sauces you ordered.

1/5
Tim H.
3 years ago on Google • 15 reviews

Wow. Open until 23:00, but told when we arrived at 22:30 we had to use the drive thru. Got our grub 30 mins later. Looked like a bomb had hit the place. Filthy. Have been before and it was ok, but it’s never ok for a restaurant to be left in this state, even if it’s 30 mins until closing time. I won’t start on the toilets, you can imagine what they were like. Come on guys - appreciate it gets busy, but there’s no excuse for a filthy restaurant.

1/5
Caro Becry (.
1 year ago on Google • 9 reviews

Passage vers 15h au drive, affluence personne. Prise de cde, extrêmement long, et réception de la cde idem. Entre la prise de cde et la réception plus de 30 minutes pour 1 cheese et un petit wrap. Effectifs que 2 personnes. Un peu juste pour un FAST Food

1/5
Tereshchenko V.
7 months ago on Google • 5 reviews

Food is ok. But it took them 30 minutes to prepare it….slowest mac ever

1/5
Tomasz M.
11 months ago on Google • 5 reviews

Waiting time is horrible… it is over 20 mins and still did not received my order. Update 30 mins still nothing Received after 32 mins…

1/5
Fabien B.
1 year ago on Google • 5 reviews

Une vrai catastrophe. Comment on peut trouver un énorme bout de plastique dans un wrap. Les burgers écrasé et un croque mac do en forme de huit. Papier coller. On se moque du monde. Mais je retiens vraiment ce plastique. Super l'hygiène. 0 pointé.

1/5
Damien R.
1 year ago on Google • 4 reviews

Le mot fast dans fast-food n'est pas appliqué du tout dans ce Mc-Donalds... 20 min en moyenne pour être servi hors rush pour une glace... Avec du personnel qui manque beaucoup d'antrain. Malgré le retard, arrivent quand même à se tromper dans les commandes. Une boulangerie est présente pas très loin, arrêtez vous là le service sera de meilleur qualité et moins cher.

1/5
louise c.
1 year ago on Google • 4 reviews

Worst mcDonald of my life… I’ve been to mcDonald’s everywhere in the world and this one owns the title of the Olympic champion of worst mc Donald’s in the world… Waited over 1hour (not an exaggeration) in the drive through queue. Then when waiting in from of the phone to take order, all the cars on the opposite side got their order taken ahead of me No Fanta anymore. Still waiting in line to revive my food. I have time to write this beautifully written essay while the staff is struggling to meet the most basic requirements of fast food being fast. Now I’m being told the order is nowhere to be found. Congratulations, enjoy your not so fast food Yeah

1/5
Tasha Q.
9 months ago on Google • 3 reviews

cold food, rude, flat drinks, Terrable service, waste of time, manager was arguing, overpriced, waste of time diddnt even try to make it again for us

5/5
shir f.
1 year ago on Google • 1 review

Service was amazing! Best macdonald I've been in.

1/5
Dewi R.
1 year ago on Google • 2 reviews

Where do I even start to explain how terrible it was.. Started off with a line outside of the building with people slowly being let in group by group. The screens with the meal options didn't work well and were very confusing to use. Other McDonalds restaurants don't have this problem. Then the waiting started. Lots and lots of people were waiting for their food. We got our food after about 35 minutes. The nuggets were hot, but the fried were already cold and the fanta drink was syrup mixed with water, which didn't taste like fanta at all!! The fries were probably the worst fries I've ever eaten, they were really floppy and oily while normally they are just fine and not floppy from the oil at all. We ate with a group of 4 and got 3 menu's and 1 seperate meal. I know McDonalds can be busy, but more than 20 minutes wait is just absurd. After we finished eating and got up to leave, we saw that the people who had been behind us in line were STILL waiting for their food!! They were with 2 people and had been waiting for AN HOUR. Horrible experience. NEVER going to THIS McDonalds again!!

1/5
Pauline B.
7 months ago on Google • 1 review

This McDonald's SUCKS It took sooo long for the food to get here and the iced coffee on the picture is NOT what you get. It is gross, It has no sweetness, it's just not worth It. Don't get me started on the cheeseburgers. It was dry, burned, the cheese was not melted and most of al DISGUSTING. It was so dry that I almost choke on it. The McFlurry also suck. There were NO toppings. Also, the coke tasted like dishwasher soap. IM NEVER COMING BACK.

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