We did stayed several times here due to the fact that this hotel is direct inside the government area. We booked normal room’s and as well Junior Suite’s (pictures). Everyone of the staff try always there upmost that you feel welcome 24/7. The rooms are super clean. The bed, duvet and pillows are nice - you can sleep like a baby. The doors are thick, that you normally do not hear the corridor. Even wishes like flower delivery is no problem. Everybody try to be professional as possible. Honestly i feel already like it is my second home. We like this hotel a lot! If you need to stay in this area, sleep here. You will not regret it. Rightful 5 stars!

I recently had the pleasure of staying at Hotel, and I must say it exceeded all my expectations. From the moment I stepped into the lobby, I was greeted with warm smiles and impeccable service.

Nice place and viewing coming for meeting about Health service for 2nd time , staff all good service and suitable for gathering the meeting and business etc.

Best place to stay if you doing visa Short walk to office Stay here each time I do my check in Great bed and food

We have a very traumatic experience at the Centra by Centara. Someone was trying to open our connecting door late at night not just once but twice! We alerted the concierge and waited for them to call us back. We waited long but no call. It was my husband who called. We were just told that the occupant next door was trying to open our side of the door. It was so traumatic that we decided to leave and transfer hotels the following day. We then asked if 1. They can at the very least do a transfer for us to the hotel we will be transferring— answer was a big no 2. We asked if we can at least have someone help bring our luggage down, again answer was no 3. We asked if we could at least borrow a trolley, answer was as expected…NO. Hotels are windows to the soul of one’s country. We were so traumatized by the incident and the lack of concern of the staff. What a big disappointment! My daughter is up to now still so traumatized Centra by Centara if you care to know.

Its gym is pretty nice. It has a good number of varied equipments, compared to the same level of hotels. However, it doesn't has any barbell or curl bar, it would be great if they provide one. Its public restrooms are clean but a bit outdated. Its self-closing faucets shut off too soon. Generous space of convention halls and car parking lot. The staff is polite and helpful.

Hotel location, ambience, amenities, pool are nice. Staff is rude and non-cooperative. Hotel provides shuttle service for market and beach.

Excellent service by Front Office, Restaurant and Event team. Nice and best experience to stay here 👍👍👍 Highly recommend

In July I forgot my office bag in the taxi after arriving at the hotel from the airport. I was worried because it had important work stuff inside. I met a really helpful hotel employee outside the hotel. This person was not only super capable but also incredibly helpful. He quickly took charge of the situation, talking to people and making phone calls to try to get my bag back. I thought my bag was gone forever, but they showed me that they knew what he were doing. He made me feel like he were going to do everything he could to help. Thanks to him, I got my bag back, and it made me believe in good customer service again. This person from the hotel was a real hero who knew how to take care of their guests. Thank you so much!

Unless you are familiar with it's location, it is very likely you would miss it as the name displayed on front is not clearly visible from the road. Staff are extremely friendly and polite. Rooms are comfortable but air-conditioning blower sound is a bit loud, and room door needs maintenance. Breakfast was not bad, with a selection of a wide range of Thai, Asian, and some international dishes, however, I couldn't find any cheese to go with the bread. The hotel has a small counter by the main entrance that offers few pastries, drinks and the sort, but during my stay for one day, hotel receptionists had to serve me twice as no staff was manning the counter. It is friendly atmosphere and somehow looks like it had frozen in time for a long period with out of date designs and furniture. It is suitable for business meetings and I wouldn't recommend for tourists.

We arrived very early in the morning (before 7am) and Starbucks was already working! Joke served us very friendly and supportive. The coffee was tasty, such a relief when waiting for the immigration offices to open

Very pleasant wait at the Starbucks lobby thanks to a welcoming staff lady Joke :)) and a tasty coffee 🤍