The AQUA’SPHERE Restaurant image

The AQUA’SPHERE Restaurant

Restaurant

😠 Arrived to an uncleaned table... not a very good first impression. After 5 minutes of waiting someone came to greet us (finally) Once food and drinks were ordered... the sprite was warm and had 0 bubbles and the wine was served in a glass, where I was unable to taste it beforehand. My salad was bro... People often mention service, pour, good, table, restaurant, cuisine,


Address

Rte de Berne 148, 1010 Lausanne, Switzerland

Website

www.aquatis-hotel.ch

Contact

+41 21 654 24 41

Rating on Google Maps

3.50 (118 reviews)

Open on Google Maps

Working Hours

  • Wednesday: Closed
  • Thursday: Closed
  • Friday: Closed
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 12 to 2 pm, 7 to 9:30 pm
  • Tuesday: 12 to 2 pm, 7 to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: service (25) pour (11) good (9) table (8) restaurant (8) cuisine (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Dennis B. 4 years ago on Google
    Arrived to an uncleaned table... not a very good first impression. After 5 minutes of waiting someone came to greet us (finally) Once food and drinks were ordered... the sprite was warm and had 0 bubbles and the wine was served in a glass, where I was unable to taste it beforehand. My salad was brought without presenation and was given to me with italian sauce (i was unable to pick french or italien) After our OK appetizer, another waiter asked if we wanted coffee or cake where as I responded that we are waiting for our main course. Following my response, he was unable to speak back in either english german or spanish. He only spoke french. While waiting we were given another napkin with cutlary eventhough we were in posession of these materials already. The burger said to be with fish but came with beef and the tartar was full of fat and uncut, meaning to be a partial steak. The sidedishes were exactly the same on both of our plate. NOT creative at all. I would definitaly NOT recommend this restaurant. PS. I had to help him stack the plates, since he was unable to carry them back... really weak
    6 people found this review helpful 👍

  • 4/5 Post T. 5 years ago on Google
    Our meal was excellent, meat is tasty and overall the dishes are very well arranged. Worth 4.5 stars for a somewhat lacking wine list
    4 people found this review helpful 👍

  • 1/5 Chris B. 4 years ago on Google
    Very dissapointing... i dont like writing negative reviews, but i hope this is a motivation to increase the quality of the service. The food was good, except for my very chewy tartar. But im not a fan of warm and un-carbonated sprite, being asked if i want desert inbetween my first and second course, not receiving water after ordering a bottle, being seated while my table is not cleaned before, and being told to wait when i want to give up an order. Too many things were wrong. The manager was not charming at all either. The breakfast on the other hand was pretty good. Sorry for the 1 star, but things need to change in this place.
    3 people found this review helpful 👍

  • 3/5 Dracula Vlad T. 6 years ago on Google
    (Translated by Google) Mixed opinion. Good sauces, meats passable because too fat, 3 half vegetables running after in the plate, it is petty. Tasteless coffee, the dessert is relatively good. In short, a lot of things to improve. (Original) Avis mitigé. Bonnes sauces, viandes passables parce que trop grasses, 3 demi légumes se courant après dans l'assiette, c'est mesquin. Café insipide, les dessert sont relativement bons. Bref, pas mal de choses à améliorer.
    3 people found this review helpful 👍

  • 4/5 Cecilia E. 1 year ago on Google
    (Translated by Google) Restaurant visited at noon. Welcoming and helpful staff. All the dishes tasted were delicious and the service is rather fast (possibility to order in advance). Unfortunately that day there was a heating failure and it was quite cold in the restaurant. Despite this, we had a great time. (Original) Restaurant visité à midi. Personnel accueillant et serviable. Tous les mets dégustés étaient délicieux et le service est plutôt rapide (possibilité de commander à l'avance). Malheureusement ce jour-là, il y avait une panne de chauffage et il faisait assez froid dans le restaurant. Malgré ceci, nous avons passé un bon moment.
    3 people found this review helpful 👍

  • 4/5 vaiot t. 4 months ago on Google
    Un superbe repas, dans un très belle endroit. Service parfait et surtout un grand merci à notre serveuse Mme. Cathy pour tout. Joyeux Noël et bonnes fêtes.
    1 person found this review helpful 👍

  • 5/5 Dimitris T. 1 year ago on Google
    Nous y avons mangé pour le brunch de Pâques et nous avons tous beaucoup aimé. Le prix est correct, il y avait beaucoup de choix, tout était très bon et le cadre est très agréable. Sans oublier que l'on y parque facilement. La petite cerise sur le gâteau a été le moment du cassage du lapin de Pâques, que mon fils a pu faire suite à un petit tirage au sort. Sans oublier les petits sachets de chocolat et la peluche offerte à tous les enfants. A refaire j'espère prochainement !
    1 person found this review helpful 👍

  • 5/5 Helen C. 11 months ago on Google
    We loved the Easter Brunch. The food, atmosphere and the attention was incredible. Thank you so much, we're waiting for the next one.
    1 person found this review helpful 👍

  • 2/5 Vero I. 1 year ago on Google
    (Translated by Google) A beautiful decor recently redone, a friendly setting but a distressingly slow service! 1.20 hour wait for a dish of the day, tartars and burgers!! when the room was not full, for a Saturday noon. (Original) Un beau décor refait récemment, un cadre sympathique mais un service d'une lenteur affligeante! 1.20 heure d'attente pour un plat du jour, des tartares et des hamburger !! alors que la salle n'était pas pleine, pour un samedi midi.
    1 person found this review helpful 👍

  • 4/5 Laurent 1 year ago on Google
    (Translated by Google) At noon, we were in the shade of the terrace, appreciable with this heat. Good Poke Bowl, small menu, service a bit long, fountain. (Original) À midi, nous étions à l'ombre de la terrasse, appréciable avec cette chaleur. Poke Bowl bien, petite carte, service un peu long, fontaine.
    1 person found this review helpful 👍

  • 2/5 Florian M. 1 year ago on Google
    (Translated by Google) The food was mostly quite tasty, quite interesting and very nicely presented. The entrecôte fell off with a marginal side dish, to well-cooked and almost cold meat. The waiting time of more than 80 minutes between starter and main course was unacceptable, despite repeated requests, guests who came well after us were sometimes even served faster. The service was generally inattentive and not particularly well organized. There was one beer too many on the bill. At least the coffees were offered to us. Unfortunately, we cannot recommend the restaurant. (Original) Das Essen war überwiegend ziemlich lecker, durchaus interessant und sehr hübsch angerichtet. Das Entrecôte fiel dabei ab mit marginaler Beilage, zu durchgegartem und fast kaltem Fleisch. Die Wartezeit von über 80 Minuten zwischen Vorspeise und Hauptgericht trotz mehrmaliger Nachfrage war inakzeptabel, Gäste die deutlich nach uns kamen wurden teilweise sogar schneller bedient. Der Service war insgesamt unaufmerksam und nicht besonders gut organisiert. Auf der Rechnung war ein Bier zuviel aufgeführt. Immerhin wurden uns die Kaffees offeriert. Wir können das Restaurant leider trotzdem nicht weiterempfehlen.
    1 person found this review helpful 👍

  • 5/5 Jean-Marie P. 1 year ago on Google
    (Translated by Google) Our dishes were refined and well presented. Special mention for the potato gratin: original presentation! The lunch portions were ideal, not too big. The service knows how to be discreet. We were about fifty people and the kitchen ensured, everyone was served almost at the same time. A colleague being lactose intolerant, he received a dish especially for him. (Original) Nos plats étaient raffinés et bien présentés. Mention spéciale pour le gratin de pommes de terre : présentation originale ! Les portions de midi étaient idéales, pas trop grandes. Le service sait se faire discret. Nous étions une cinquantaine de personnes et la cuisine a assuré, tout le monde a été servi quasiment en même temps. Un collègue étant intolérant au lactose, il a reçu un plat spécialement pour lui.
    1 person found this review helpful 👍

  • 3/5 Luca D. 1 year ago on Google
    (Translated by Google) Great food, drink and terrace outside! 😍 Reasonable prices and good selection. The only criticism: we had to wait a very long time. When ordering, when paying, when clearing away. Everything took too long for the standard. (Original) Essen, Trinken und Terrasse draussen super! 😍 Angemessene Preise und gute Auswahl. Einziger Kritikpunkt: Wir mussten jeweils sehr lange warten. Beim Bestellen, beim Bezahlen, beim Abräumen. Für den Standard dauerte alles zu lange.

  • 5/5 Chloé S. 1 year ago on Google
    (Translated by Google) Very good surprise with the Sunday brunch after the visit to Aquatis. The people are very helpful and kind, the buffet is very rich and varied and families are welcome! We will be back for sure! (Original) Très bonne surprise avec le brunch du dimanche après la visite de Aquatis. Les personnes sont très serviables et gentils, le buffet est très copieux et varié et les familles sont les bienvenues ! Nous reviendrons pour sûr !

  • 1/5 Elias Z. 1 year ago on Google
    (Translated by Google) Welcoming place, very warm service and magnificent view but the cuisine is very bland, one wonders if the "chef" tastes what he offers to the guests... I advise against! (Original) Endroit accueillant, service très chaleureux et vue magnifique mais la cuisine est très fade, on se demande si le ”chef“ goûte ce qu’il offre aux invités… Je déconseille!

  • 2/5 Pareesa M. 2 years ago on Google
    It used to have very good food when it opened. But quite disappointed yesterday with the food. Besides burger is overpriced. The good thing is free and easy parking. Hope they improve the food soon.

  • 3/5 Shalian1260 4 years ago on Google
    (Translated by Google) Evening service. Excellent cuisine, you can feel lightness, taste and quality 10/10 bravo to the chef. On the other hand, table service level is to be reviewed ... Between cigarette breaks and private telephones every 35 min. the waiter, the waitress forgetting, no follow-up between starters, main courses and desserts. Comments moved. We were really surprised by the service which clearly lacks training, responsiveness, common sense and dynamism. We really found it a shame that the quality of the service at the table was not up to the quality of the cuisine. I give my opinion because we should really react and control the table service a little. (Original) Service du soir. Excellente cuisine on ressent légèreté, gout et qualité 10/10 bravo au chef. Par contre, niveau service à table c'est à revoir... Entre les pauses cigarettes et téléphones privés chaque 35 min. du serveur, les oublis de la serveuse, aucun suivi entre les entrées, les plats et desserts. Les commentaires déplacés. Nous étions vraiment surpris du service qui manque clairement de formation, de réactivité, de bon sens et de dynamisme. Nous avons vraiment trouvé dommage que la qualité du service à table ne soit pas à l'hauteur de la qualité de la cuisine. Je donne mon avis car il faudrait vraiment réagir et contrôler un peu le service à table.

  • 3/5 Yordan A. 4 years ago on Google
    (Translated by Google) Very nice indoor and outdoor environment. The dishes are to be improved. To review the quality - price ratio. Overall good, but still needs to improve so that the restaurant can be at the level of the rest of the hotel, hotel and aquarium. There was some problem with the payment after 5 attempts made the payment trying both the ATM and the credit card. (Original) Molto bello l'ambiente interno ed esterno. I piatti sono da migliorare. Da rivedere il rapporto qualità - prezzo. Nel complesso buono, ma si deve migliorare ancora affinché il ristorante possa essere al livello del resto della struttura, albergo e acquario. C'è stato qualche problema per il pagamento il pos dopo 5 tentativi ha effettuato il pagamento provando sia il bancomat che la carta di credito.

  • 3/5 Claude D. 9 months ago on Google
    Personnel avenant, service lent. Quantité acceptable pour le plat principal, nettement insuffisante + trop onéreuse pour le dessert (coulis de fraises avec une boule de glace pour 10.--). L'eau du cruchon pour le thé était froide et après ma remarque le serveur s'est bien amusé et m'a apporté le même cruchon contenant de l'eau chaude du robinet... :-((

  • 5/5 Marco F. 2 years ago on Google
    (Translated by Google) Very fine food (burger and cheesecake) and friendly, friendly service. (Original) Sehr feines Essen (Burger und Cheesecake) und freundliche, aufgestellte Bedienung.

  • 5/5 Gerard M. 5 months ago on Google
    Good Quality food and service, large spacious modern restaurant.

  • 5/5 Roger B. 2 years ago on Google
    (Translated by Google) Top restaurant with extremely friendly service! Highly recommended restaurant. (Original) Top-Restaurant mit überaus freundlichem Service! Sehr empfehlenswertes Restaurant.


Call +41 21 654 24 41 Open on Google Maps

Amenities


  • Parking
    • ✓️ Paid parking lot
    • ✓️ Plenty of parking
    • ✓️ Paid multi-storey car park
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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