Starbucks image

Starbucks

Restaurant Cafe Coffee shop Cafeteria

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability. People often mention Starbucks, coffee, staff, service, good, people, drink, nice, time, order,


Address

Av. António Augusto de Aguiar 31, 1069-413 Lisboa, Portugal

Website

www.starbucks.pt

Contact

+351 936 506 355

Price rating

$$ $$

Rating on Google Maps

4.20 (3K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8:30 AM to 10:30 PM
  • Thursday: 8:30 AM to 10:30 PM
  • Friday: 8:30 AM to 11:30 PM
  • Saturday: 8:30 AM to 11:30 PM
  • Sunday: 8:30 AM to 10:30 PM
  • Monday: 8:30 AM to 10:30 PM
  • Tuesday: 8:30 AM to 10:30 PM

Featured Reviews


Frequently mentioned in reviews: Starbucks (37) coffee (23) staff (21) service (14) good (11) people (10) drink (9) nice (9) time (9) order (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jeremy E. 1 year ago on Google • 1018 reviews
    Standard Starbucks experience with indoor and outdoor seating, some local pastry options, and quick friendly service. Proper strength Americanos. Must ask for a lid if you need one.
    2 people found this review helpful 👍

  • 1/5 阿米娜AMINA 9 months ago on Google • 41 reviews
    These two people who were there today, provide the worst service ever. The dude had contact with the inside of the cup by putting his fingers around. I was waiting there for 2 minutes without doing the payment. The lady , if she calls your name , you wave your hand , she chose to ignore your presence. Didn’t bother to ask you if you want straw or the cap. You must answer loud and clear so that she can be heated . In short , if you don’t behave as the way she prefers, she ignored you. I was just right beside her ! What a joke !!!
    3 people found this review helpful 👍

  • 5/5 Keith S. 2 years ago on Google
    This Starbucks has been my morning coffee stop while staying in this area. It can get very busy at times but the staff has always remembered my drink (tall soy latte with an extra shot) and is very nice. Large area to sit inside and plenty of power outlets. Outside seating area is also nice. Big thanks to the staff!
    3 people found this review helpful 👍

  • 1/5 Vinod P. 9 months ago on Google
    Surprising to see pigeons inside Starbucks. Doesn’t seem to be clean or hygienic.
    2 people found this review helpful 👍

  • 5/5 Pascal W. 2 months ago on Google • 1367 reviews New
    Nice and big Starbucks with comfy seating. Food and coffee tasted good.

  • 3/5 Rubens C. 2 months ago on Google • 182 reviews New
    Starbucks is not famous for their high quality beans so you don’t go there for real coffee but more for a fancy sweet drink. Not much expectation regarding the drink. However, 4€ for a frozen cheesecake that you can eat in 3 times is way above what the country has to offer. The staff was somehow friendly.
    1 person found this review helpful 👍

  • 5/5 Noêmia M. 2 months ago on Google • 56 reviews New
    As I've told you before, Starbucks is my favourite coffee ☕ store! This time I've tried a new beverage: Golden White Chocolate 🍫 Latte 😋 👌 So 👍 good! It was served by Mr. Hugo Silva 💙🌾
    1 person found this review helpful 👍

  • 5/5 Daniel P. 3 years ago on Google
    (Translated by Google) Pleasant space Good atmosphere (Original) Espaço agradável Bom ambiente
    1 person found this review helpful 👍

  • 3/5 Zoya S. 2 years ago on Google
    I didn't receive the cappuccino. I received coffee with overbeaten milk. Please teach your staff to do right milk foam.
    1 person found this review helpful 👍

  • 1/5 Maria Helena Tomas D. 3 years ago on Google
    (Translated by Google) Bad service, super disinterested with the customer, wherever ... for (Original) Péssimo atendimento , super desinteresados com o cliente ,seja onde for...👎
    1 person found this review helpful 👍

  • 5/5 Odin G. 2 years ago on Google
    Nice staff + they write ur name wrong
    1 person found this review helpful 👍

  • 3/5 Alexandra P. 1 year ago on Google
    Great for studying. Too bad the AC is always turned on. I legit have a sore throat at the moment, after being here for a whole day. Recommend wearing a scarf.
    1 person found this review helpful 👍

  • 4/5 C K. 1 year ago on Google
    Air-conditioned, open till very late, helpful staf and free wi-fi. Good spot if you need to do some work or look for a next thing to do on your trip. I'd say go for a matcha latte with and shot of espresso to see some shocked faces of the staff.
    1 person found this review helpful 👍

  • 5/5 F A. 1 year ago on Google
    This Starbucks is near where I stayed while I was on vacation. The staff are friendly. Because of language barrier, Nina the barista that took my order not only remembered my name, but also my order. She’s very patient and such a sweetheart!
    1 person found this review helpful 👍

  • 5/5 Mortis (. 2 years ago on Google
    This Starbucks is great! There is an area inside where you can sit, and have access to the shopping mall inside, or you can have a seat outside on sunny days. There are queues sometimes, which is quite normal for its location and flow of people, but the staff is super helpful and nice, providing suggestions when you need them and cool tips! A wonderful Starbucks ❤️
    1 person found this review helpful 👍

  • 4/5 Charlotte M. 1 year ago on Google
    Coffee is fine, what you expect from a Starbucks. Even though many people complain about it being crowded, I often come here myself to study on my laptop after 17-18, as most of the coffee shops in Lisbon closes fairly early, while Starbucks closes at 22:30.
    1 person found this review helpful 👍

  • 4/5 Ahmad F. 1 year ago on Google
    One of the best spots in whole Lisbon and mall to have a coffee sit down along with sunlight
    1 person found this review helpful 👍

  • 3/5 Hatem G. 1 year ago on Google
    Update: After many years in Lisbon, I can honestly say/conclude that Starbucks espresso or espresso con panna is much better than the Portuguse Traditional Pastelarias. The secret is in the beans and roasting.
    1 person found this review helpful 👍

  • 5/5 Dian m. 1 year ago on Google
    You can't go wrong with Starbucks
    1 person found this review helpful 👍

  • 3/5 Guido P. 1 year ago on Google
    I'm a regular Starbucks client, the Matcha Coconut Latte being my reason to go there. This specific Starbucks location is very busy, being located inside the Corte Inglês with a lot of customer flow. That's one of the reasons for the products to be hastily prepared, without much attention, and lacking the usual finishing. I suggest you look for another location, in order to be served your favorite drink with quality ...
    1 person found this review helpful 👍

  • 5/5 Maha 2 months ago on Google • 18 reviews New
    This branch is in el corte ingles located in libertad avenue. It’s a good place to chill and I ordered toffee nut latte with extra cream.
    1 person found this review helpful 👍

  • 1/5 Marc C. 4 years ago on Google
    worst American coffee I've ever had... first one was an expresso in a large cup with hot water from the tap added... then asked for a another using filtered coffee... they had to make it and it took 10 minutes... the final result was bitter and horrible... maybe I should have ordered a more expensive coffee! ended up leaving it on the table! but the cake and water was great! 😎
    1 person found this review helpful 👍

  • 2/5 Virgínia R. 4 years ago on Google
    Terrible coffee. Tastes burnt. Asked for extra hot and it came luke warm, when I asked why it didn't come extra hot the guy told me it was the machine's fault. (They don't steam it by hand). The drink tasted really bad. When I was waiting for my second try, I saw the manager drop a lump of bubbly milk onto a drink, without it being properly steamed and creamy. I mean, if the manager is sloppy at making drinks I don't expect anything else from the rest of the team. When I asked for them to make it again the frowned it as if they don't have a huge sign saying it. Go to Copenhagen, the only acceptable place to have coffee in Lisbon.
    1 person found this review helpful 👍

  • 5/5 Robye L. 4 months ago on Google • 274 reviews
    While the Starbucks in Lisboa seem to disappear on me as I turn the corner, this cute shop is festive and comfortable. The Staff are also friendly and helpful. Abrigado and Happy Holidays

  • 5/5 Ivy W. 1 year ago on Google • 134 reviews
    It’s brilliant get the cookies and cream Grande without ice and mix the whipped cream with a drink and it’s gonna taste like a slushy Starbucks Frappuccinos offer a sweet and creamy indulgence. They come in various flavors, from classic mocha to seasonal specials. While rich and satisfying, their high sugar content might not suit everyone's taste. A cold treat best enjoyed occasionally, making it a guilty pleasure for coffee and dessert lovers.

  • 4/5 Kabita P. 6 months ago on Google • 95 reviews
    Good service, nice coffee and pastries option. Not so expensive But very crowed

  • 4/5 Shafeer N. 1 year ago on Google • 62 reviews
    Drinks are awesome as usual but the space is small and very rush, only limited seats..must have a big space to accommodate people.. staff are good service and clean. internet is very weak..

  • 4/5 Talel M. 5 months ago on Google • 23 reviews
    Starbucks offers a delightful experience, combining the familiar quality of Starbucks with a unique touch of Lisbon's charm. The cozy ambiance, friendly staff, and consistent coffee quality make it a welcoming spot to relax or catch up on work while savoring their signature beverages and treats.

  • 1/5 Dimitris V. 10 months ago on Google
    I just payed 4.8 eu for a caramel macchiato, which is just water with a smell of milk and I am about to throw up. To the owner: make sure that your stuff is consistent with the quality.

  • 2/5 Nuno Veiga da F. 1 year ago on Google
    This must be, eventhough it is in a prime location, one of the worst Starbucks shops in Lisbon! Always dirty, staff no really friendly and clearly overworked, options are ok and drinks are prepared according to standard... not a milimiter more! Lines are always huge and service is slow! Maybe more staff and coffee machines would help! And cleaning once in a while! Really poor!

  • 2/5 Farhana M. 1 year ago on Google
    The place is always crowded. There's so many people working on their laptops there so you can hardly find some space to sit there and enjoy your coffee

  • 4/5 Ricc M. 1 year ago on Google
    Really cute place and kind staff, I just wished it was just a little bit cheaper. Everything tastes good tho 😋

  • 2/5 Manuela O. 3 years ago on Google
    (Translated by Google) Uncomfortable, with a lot of drafts. (Original) Desconfortável, com muita corrente de ar.

  • 5/5 Alice Lourenço V. 3 years ago on Google
    (Translated by Google) Excellent service and care! (Original) Excelente serviço e atendimento!

  • 2/5 Maria Luíza F. de C. 1 year ago on Google
    The service is good, but it's almost always crowded, and more than once I've seen PIGEONS inside!! They go from table to table, fly around... It's awful and completely unsanitary!

  • 3/5 Rehan D. 3 years ago on Google
    Not on time clean the table while new customer sit and calling for cleaning, other food are excellent.

  • 1/5 陳凱瑞 1 year ago on Google
    Terrible service. The waiter kept on chatting with the couple in front of us and ignored the people waiting in line. He did not want to help us check out. Stop wasting the customers' time. Terrible efficiency.

  • 3/5 David C. 3 years ago on Google
    Pumpkin Spice always sold out 😔

  • 3/5 Kim J. 1 year ago on Google
    Location convenient for shoppers at Corté del Ingeles shopping. Lots of indoor and outdoor seating. Clean. Cannot use Starbucks app to order or pay. Once I finally gave them my order got my beverage fairly quickly, but with only one person ordering in front of me, it took 5+ minutes for them to take my order. VERY disappointed in my Chai Latte, may be it is the milk? Also, no oatmeal. Delicious looking pastries though. I, personally would not come back.

  • 5/5 Ana Carolina B. 4 years ago on Google
    Work-friendly space! It is a just one more Starbucks place, but the store is comfy and very laptop-friendly. Also the staff is so nice. It is good for studies and work.

  • 2/5 Diana N. 7 months ago on Google
    Is a Starbucks... nothing extraordinary. There are some good options for coffee beans. But the toastie is GROSS (pre-made, not fresh, with mustard??) And the cakes are way below Starbucks American quality. Mediocre at best. Staff is just fine.

  • 1/5 akshay S. 5 months ago on Google
    The worst. Brings shame to El Corte Ingles. Filthy. Pigeons flying around inside. Get your drink wrong and attitude to boot. Better off buying from Celeiro. Zero stars on friendliness and cleanliness. CEO is asleep. Manager is asleep.

  • 4/5 Al 3 years ago on Google
    It only lacks more variety of drinks. The store is calm and clean and the employees are nice.

  • 1/5 atoosa a. 3 years ago on Google
    The hot chocolate was lukewarm, the chai latte was tasting bad so we didn’t drink it. And as I was sitting outside waiting for my friend to get our coffee and tea, I was asked by the staff why I am sitting there??? A white middle aged man wanted to have that seat!! Since when are people asked in Starbucks why they are sitting there while waiting for their order? Was it because I was not jut a female but also a person of color??? Many people were seating there( mostly white) but no one was asked! And I thought no discrimination in Portugal! Very disappointing. I suggest instead of bothering people who looks different remove the empty cups! I have been in many star-bucks in different countries but for the first time I was asked to explain why I occupy a seat because that customer (white man) probably believed he has some specific rights?

  • 5/5 mustafa e. 3 years ago on Google
    If you like filter coffee and visit Portugal, your order takes little bit longer time than usual, because filter coffee is not popular here so they just prepare it, when somebody orders.

  • 4/5 Marta Canha e S. 3 years ago on Google
    Sometimes at the end of the day there's a line and there's no place to sit but that's typical Starbucks. The line is fast. Awesome staff, great drinks and food. You pay between €2.50 and €4 for a tall, up to €5 for a venti. Depending on what you're eating, you'll pay up to €3 if you wanna grab a bite.

  • 4/5 Alexandre S. 3 years ago on Google
    (Translated by Google) Very nice space despite having found the cafe a watery gown ... (Original) Espaço muito agradável apesar de ter achado o café uma beca aguado...

  • 4/5 Ricardo V. 3 years ago on Google
    (Translated by Google) Good product, good service. Slightly inflated prices (Original) Bom produto, bom atendimento. Preços um pouco inflacionados

  • 2/5 Fernando P. 3 years ago on Google
    (Translated by Google) ... if there is no coffee nearby! (Original) ...se não existir nenhum café por perto!

  • 4/5 Rita M. 3 years ago on Google
    (Translated by Google) Friendly service, Saturday 10:30 am, deluxe delicious hot chocolate truffle (Original) Atendimento simpático, sábado 10h30m, deluxe truffle hot chocolate delicioso

  • 5/5 donald d. 3 years ago on Google
    Cascais shopping

  • 1/5 Ana R. 3 years ago on Google
    (Translated by Google) They have no vegan options (Original) Eles não têm opções veganas

  • 4/5 MIX W. 2 years ago on Google
    Nice and faster! Great staff . Just no giving 5 star because I saw the "boss" shouting the staff on the front of everyone and this is embarrassing...

  • 5/5 Wellington A. 2 years ago on Google
    Nice place. This one features a very good bow of salad if you want to experience a nice healthy food. Lunch or Dinner.

  • 3/5 J. W. H. 2 years ago on Google
    Another busy Starbucks where half the employees are working while the other half remains idle whilst customers are waiting in a long line. This appears to be endemic in Starbucks outlets these days. Tables are not cleared in a timely manner and no disinfection takes place when customers get up and leave. A little bit more focus on customers and a little bit more hygiene would go a long way! Starbucks are you listening?

  • 2/5 Paulo D. 3 years ago on Google
    (Translated by Google) It is not pleasant, dirty and some products are worthy of a neighborhood tavern (on the negative side because there are very good taverns) (Original) Não é agradável, sujo e alguns produtos são dignos de uma tasca do bairro (pelo lado negativo pois existem tascas muito boas)

  • 5/5 Léonard M. 2 years ago on Google
    Perfect as usual. Starbucks rule the world of coffee products

  • 1/5 Adnan R. 2 years ago on Google
    The staff was very rude and arrogant. The branch is not clean at all very unhygienic branch

  • 5/5 Universe P. 3 years ago on Google
    (Translated by Google) I loved the caramel frapuccino (Original) Adorei o frapuccino de caramelo

  • 5/5 Sarah 3 years ago on Google
    (Translated by Google) Good and fast service. (Original) Atendimento bom e rápido.

  • 5/5 Paula Rodríguez S. 3 years ago on Google
    It’s my favorite Starbucks ! I love how kind the stuff is and how clean the tables are!

  • 5/5 F C (. 1 year ago on Google
    Just what you would expect from a starbucks. Downside is parking if you driving here but overall just your big ol’ Starbucks.

  • 4/5 José Manuel A. 3 years ago on Google
    (Translated by Google) Good service and friendliness of the two employees who were working on Monday morning. It doesn't always happen. (Original) Bom serviço e simpatia das duas funcionárias que estavam a trabalhar na segunda de manhã. Nem sempre acontece.

  • 3/5 la g. 3 years ago on Google
    (Translated by Google) Tables and trash cans need cleaning (Original) Hace falta limpieza en las mesas y botes de basura

  • 4/5 Jorge S. 3 years ago on Google
    (Translated by Google) Cozy and spacious (Original) Acolhedor e espaçoso

  • 4/5 Alexey 2 years ago on Google
    Well its a Starbucks, alright. What do you expect? Blonde roast is okay, there are alternative milk options. No proper food, but you don’t expect it in Starbucks.

  • 5/5 Ghassan A. 1 year ago on Google
    Everyone that works there is friendly and kind. It can get busy from time to time and the staff keeps up with it. Interior is really nice with a huge pane of glass that makes you feel outdoors while indoors.

  • 5/5 Jordan R. 1 year ago on Google
    I am an American staying in a foreign country, so of course, I need my Starbucks. This one does the trick. It's not busy and they actually get my order right every time. No complaints whatsoever.

  • 3/5 Paulo G. 1 year ago on Google
    Always packed with people that are doing no more than just posing with their smartphones and Starbucks cups, or working while occupying tables for a very long time. Coffee and beverages are OK yet average. It's what you would expect from a Starbucks. The service is really slow and it's not unlikely that you will see staff arguing with each other

  • 5/5 Yonni B. 3 years ago on Google
    (Translated by Google) Spectacular (Original) Espectacular


Call +351 936 506 355 Open on Google Maps

Amenities


  • Parking
    • ✓️ Paid parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Healthy options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Outdoor seating

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