1/5 Cristina G. 11 months ago on Google
A
lot
of
people
complain
about
the
personnel
of
this
store...
why
is
no
one
doing
anything?
Here's
another
one:
I
was
there
minutes
ago,
waiting
for
more
than
15
minutes
to
get
my
take
away
coffee.
After
a
while,
when
I
realized
I
shouldn't
wait
this
long
and
that
this
is
not
normal,
I
tried
to
address
this
matter
to
your
employee
Ines.
She
just
brush
me
off
saying
"yeah,
it
will
come".
Didn't
bother
to
listen,
didn't
bother
to
check,
although
there
were
no
more
people
waiting
and
her
colleagues
were
not
doing
much
at
the
time...
So
clearly
either
an
error
in
the
system
or
maybe
someone
just
forgot
to
make
that
coffee.
Few
more
minutes
later
(already
15
minutes
pass
my
order
time)
I
found
another
employee,
thank
god
a
more
friendly
one,
Diogo.
Who
did
check
and
did
make
my
coffee
after
all.
I
only
had
pleasant
experiences
with
Starbucks,
clearly
not
the
case
with
Rossio
one,
and
your
employee
Ines.
Perhaps
you
can
hire
better
people,
or
you
can
train
them
to
be
more
friendly.
PS:
also
English
is
a
problem
at
this
store,
otherwise
in
a
very
central
location
of
Lisbon
Cheers