It's my parents' medical center and for me it's the best health center I know. The initial service is provided by very friendly and attentive people. The doctors are 5 stars and the facilities are always very clean and have good accessibility. I would like this to be my Family Health Unit. I highly recommend it.

>As of January 3, 2024, USF Ribeira Nova moved its facilities to Calçada da Tapada 126 in Alcântara. >At the Cais do Sodré stop you can choose bus 760 or tram 18 to get to Calçada da Tapada 126 in Alcântara. >The change of address was caused by the need for reconstruction work at the health center expected to last 24 months.

Typically long waiting times, but very friendly front desk staff.

I don't know why they have a phone if they never answer. I've even seen employees take their phones off-hook to stop ringing. Sadness. Poor person who needs this shameful service that is the SNS. If you are underpaid, complain to Marta Temido or António Costa. It is not users who have to deal with a shameful service like the SNS.

I went to USF Ribeira Nova yesterday, for the first time, to meet and consult with my new family doctor. I was very impressed. From the security lady, Mircia, who welcomed me, like Dr. Joana FA, who started the consultation punctually and found out about my clinical situation with all professionalism, followed by Nurse Ana, very friendly, who administered the missing vaccine to me, it's impossible to get better. We are in the tide of scores and, therefore, on a scale of 1 to 5 it is 5! Thank you and keep this standard

This USF Ribeira Nova is definitely closed. His service passed to USF Alcântara.

Shame, a whole day of calling both phones and nothing, no further comments. Update: Apart from the fact that it is not possible to contact by phone, the service on site is very good. Justice done

O atendimento tanto técnico como administrativo é espectacular. Claro que há dificuldade em conseguir-se falar por telefone mas com os tempos que vivemos seria impossível isso não acontecer. Só posso agradecer todo o vosso profissionalismo e dedicação

Complain to minhealth/health region Lisboa and Vale do Tejo do not answer the phone or respond to emails. This service for the elderly in Lisbon is unacceptable

Nothing to point out, extremely professional staff as far as possible.

Totally impossible to get clarification over the phone

They don't answer the phone. I work in a health unit and if I don't answer the phone, the head of the unit damages the head cable in the health center it seems normal. Get a telephone operator. Maybe it doesn't solve anything, they already had one and the shame was the same. Anyway.

It is regrettable that we are prevented from contacting this Health Center because, no matter how hard we try, they never answer the phone. Even if we want to use an email is also unknown. And going there in person is a waste of time, because they don't take appointments without an appointment!

This post is a real scam, they say they close at 6pm and it's already closed at 5pm, they don't answer phones or respond to emails

Despite the difficulties in moving, it has provided quality administrative nursing and medical support