We have no hot water for a week now at the gym which is essential as well as having only two working showers in the womens, a broken steamroom and hydro pool for a year and a half now as well as outside sauna for even longer. On top of that the pool is dirty and some of the running, cycling, the rowing machine and more are not working. Is been a joke and Fusion is taking advantage of the fact that people appreciated this local amenity. They are thieves really, false advertising all these amenities and basic facilities that don't work and don't exist.

1. Rubbish website and app 2. They don't answer the phone. Ever. 3. They only have 3 family swim sessions per week for 50 minutes each and only 16+ allowed in at other times. How can we teach water safety and swimming to young people? It's supposed to be a facility for the whole community.

Needs a deep clean. Machines often broken. One particular member of staff is often rude to customers. Spa is often broken and if it’s working it’s gross. Would like to join a different gym but unfortunately it’s pretty much the only gym in Herne Hill.

Gym is a disgrace. The place is filthy and machines break left right and centre - left for months on end. Just get away with it cause there’s no other gym in Herne Hill.

No care to broken machines, staff doesn’t care and even when asked do not even put out sign that the cables are broken. The council need to re-allocate the licence

Friendly staff and great location but machines go too long before getting fixed (over the past few months there has been a broken weights machine, broken rowing machine, two broken monitors, broken step machine, broken treadmill). The whole place could also do with a deep clean and better (some) ventilation.

Worst gym in South London. Dirty changing rooms, broken lockers, broken bikes, rowing machines, and back row machine (all 8+ months broken). Awful management.

This gym only survives because there's no competition in Herne Hill. The equipment is old, incomplete and even torn. Opening hours are ridiculous. They close at 17:30h on Fridays and very early on Saturdays. Toilets are smelling, and treadmills are often not working. And they are not cheap!! £41 a month. Buy a bike and cycle to the next neighbourhood.