I was apprehensive about this place coz I thought they'd be gym equipment everywhere and as a plus size person gyms are always intimidating. Talking about plus size I thought this place would be discriminatory but the staff was friendly and nice and that already made me feel good. The check In system and lockers is confusing but the guy who helped me was kind and patient I wish I got his name. They have a sign which says Every body is beautiful Every body is welcome. I loved that. Just to add I'm a black fem chubby gay man and I had a lot of things running in my head before going here but the place and staff was diverse so it felt comfortable. I went on a Tuesday night not so busy,

Heed the comments, this place is a waste of money, you have been warned.. lows: dirty and smelly, I had to pinch my nose multiple times. It is pretty small and not very warm. The sauna is tiny, and there is no cleaning station. The staff is the worst though... When me and my friend got there, we asked if the crowd was good and he said it was so busy. When we went inside it was completely dead... then they have signs everywhere and expect you to read them. I did not put my phone in my box, I left it in my locker and when I asked for my key to my locker they told me I could only get it if I was leaving. And I asked them if I could get my phone to put in my box and they told me two bad, if I wanted my phone I had to leave and the guy just walked away. He was being rude to everyone that night, there were multiple guys who are arguing with him. He was a Latino guy wearing a manager shirt, and he was being rude to every single person who is in line. They also yell at you. If you are kissing in the pool and say no sexual contact. They charge £5 just for shower shoes and you cannot return them. They do not accept cash, only card. Anytime you ask questions and you disagree with them. They do not even try to help you, they just think I'm sorry and they walk away and go to the next customer because they don't even want to try. Like I said, you have been warned. It is definitely not a great sign up, I have been too many and this is by far the worst. Take your chances with grindr or just go to a bar and have a drink

Not sure why there's so many bad reviews, but I had a great time here. Staff are very friendly and courteous, even to clients whom were very rude or outright hostile to them, I saw them treat situations very professionally. Staff were remarkably kind in explaining my way around. Sauna and steam room are fine, so is the jacuzzi. You can have a nice time here and meet guys from all over the world. Also I saw cleaning of the place and it was very thorough, with a crew of three guys scrubbing every corner of the whole place.

I love the sauna as I have been going to that place for many years. However on my last two visits, there’s one member of the staff that is very rude and unprofessional. He does not speak English very well and he had a go at me twice for no reason whatsoever. He had finished his shift and he was in the sauna. He approached me and started telling me off. He totally killed my vibe. This happened for the second time I went there and wanted to chill out, but that member of staff just wouldn’t leave me alone. Everyone else is very friendly and polite.

After reading reviews I was comprehensive to go but I’m glad I went. Hot beautiful men everywhere, they provide lube and condoms; amenities are excellent and people aren’t pushy and are respectful if you want to be alone. Staff is great and helpful specially the manager? Someone cut their foot and he was there to help him with first kit. I was there 2 days in a row and I’m so happy I went. I was very sore but happy I went. Only bad thing towels aren’t really towels but you can always get a second one for 1 euro. Definitely going back there when I’m town.

After a while we came back for a weekend in Sweatbox. It was crowded (in a good way) on Saturday and Sunday evening. Most of the staff are friendly, unfortunately some others just focus too much on the main guests who are there probably every weekend. The jacuzzi is very comfortable and there is a nice vibe, the sauna has a good temperature and lots of action. Unfortunately the toilets and showers need a bit more cleaning, especially on busy days

It's not worth it. It's too complicated and pointless. There are no lockers, you have to put your cell phone and wallet in a small box and hand them in. The staff sometimes gives the boxes to the wrong people. This is absolutely horror, if I had wanted to I could have taken 2 new cell phones home with me! The sauna is dirty, smelly and the floors of the cabins are thin and unhygienic.

I have been at sweatbox tonight for the first time. I have had a nice evening. At the moment of the check out. I wanted to buy some soft drink very refreshing before my journey home and a member of the staff, the blond guy with long hair, became very rude. I was very polite and gentle asking him "which soft drink is the coldest one?". He replied in a rude way, with attitude, underlined he has no time to check the temperature of the drinks: "PICK ONE, YOU GET WHAT YOU GET". I do not like this kind of interaction. I was leaving anyway, and I asked him to check me out. I was waiting for my second clean towel before leaving, and aggressively he said  "Darling, you have to leave now". I explain again "I am asking for a second towel cause I was still wet. He behaved like he owned the place. He came upstairs to check if I was leaving etc... I found the overall experience very unpleasant. I was totally sober. I do not like this type of behaviours, in place like saunas where staff members are very friendly and polite. I am sorry for your business, but staff members should be more polite. At least the one in contact with customers.

Caution to fellow patrons: During our check-in at the venue, we encountered a disgruntled staff member who seemed unhappy with his job. If you're unhappy in your role, there are likely others who would excel. It's worth noting that the employee appeared to be of indigenous Latino background and was of shorter stature. Additionally, our experience within the facility was less than satisfactory. The sauna was not well-maintained, and the showers lacked sufficient water pressure, with only a trickle of water flowing. Please consider these factors when choosing this venue for your needs.

It’s not as bad as the reviews. It’s a very decent place with a lot of hot guys. It’s very busy with all ranges of people. Staff are very friendly and helpful to show you the instructions if you ask them. They also clean it very frequent to make sure cabins are clean for use. And price is reasonable considering it’s 24 hours pass, you can leave and come back.

I went at 10pm on a Saturday. I had a fantastic time. The manager, Simon, was friendly and helpful. The place was packed and I would estimate the average age of the crowd was 30. The facility I large and well laid out. I have been to many saunas around the world and SweatBox Soho is easily in the top 3 sauna experiences I’ve ever had. I hope to return soon.

Went here twice while I was visiting (the 24 hour pass was a blessing). First was around 12 at night and it was pretty dead. Given it was a Tuesday, makes sense. But Wednesday…two words: foam party. Definitely the hottest bathhouse I’ve ever been to, and it was definitely a party. Absolutely need to visit again. Staff was friendly, great mix of people, and just a hot time. The name Sweatbox DEFINITELY fits. Keep up the good work, and hope to be back again soon.

Bring your own slippers! The sauna is nice, clean with a good diversity of guys. I didn’t stay for the ‘rush hour’ (around 8pm) so i cannot tell if it stays that way or not. It was really busy at least 80 people were there Thursday at 6pm and when i left people were waiting on the street to enter. Most people I talked to told me Mondays an Thursday are the best so i would recommend going at that time.

Place is what you make of it. I’ve been 3x while visiting London over the past 18 months. Staff was always nice to me. You can tell some work long hours and probably deal with a lot of difficult clients. Just be nice, follow the rules, and try to have a good time. Guys here in general are seemingly always seeking the next best thing. I’ve had some good times here but other times men have just been very detached and walking around in circles. This isn’t the fault of the venue or of me. It’s just the way it was. You never know what kind of experience you’re going to have at a sex club. So expect the worst and hope for the best. I agree that the temperature of rooms are all over the place - but who’s REALLY here for the sauna? I mean - really? Not many. Dudes are here to get laid. My understanding of the complicated check in process is to make sure drugs aren’t being used in the premises. Fine by me. I don’t need zombies and crackheads to spoil the vibe. This whole space is unconventional. Go in chill, pay - get undressed - get your key - try to get laid. If you are expecting something more than this why even bother. There are few gay saunas left in the world and here we have some drama gays giving one star reviews. Really? When these places are all gone you’ll appreciate them more. 4/5

The vibes at this sauna have greatly improved. I highly recommend it for the polite helpful staff, a friendly crowd and decent facilities. I particularly like the steam maze (a very unique feature!). The venue is great fun at any time of night and day - mornings, school nights and weekends alike. The showers are absolutely great, unlike some previous reviews make them out to be. Overall it’s fairly good value for what you get!

Last Wednesday I went to Sweatbox with my boyfriend and it was my first experience in a gay sauna. I wasn’t sure to go but I decided to try the experience. I can now say that was really good and we can’t wait to go back. Friendly staff, nice facilities, correct price and the place clean (maybe just check more often the private rooms downstairs, even if nothing was really bad).. It wasn’t very busy (we arrived around 10.30pm and we left after 1am) but most of the guys were quite hot! All the action was happening in the sauna and we enjoyed, other areas more empty. Definitely a great and hot experience, we’ll be back soooon! What time/day is the best to find more guys/action? I’d also love to find more couple like us :) see you soon!

Positives: * There's a large jacuzzi pool. * There are lots of naked guys around. * There are a few different areas to explore. * The location is convenient. Negatives: * The staff have attitude. It felt like they didn't give good customer service, and some of them verge on rude - those members of staff treat customers as if they're an inconvenience, and with suspicion. * I told them I was feeling weak and I asked if I could have permission to take a cereal bar from my bag to eat. (The normal policy is no access to your bag, which I understand in case people do drugs). I even agreed for them to accompany me to my bag, so they could double check. But the manager then stood in and refused, helpfully suggesting I leave the sauna so I could eat it, but not being allowed to return within 2 hours. Come on guys, have some decency, and apply the rules in a sensical way. * The floors were getting too wet and the shampoo dispensers were empty. * Some things need repairing, such as a door and the showers that aren't working.

Went on a Sunday afternoon after 2pm, it was busy. Had fun! Friendy smiley staff at the bar and the entrance, loved the massive steam room and the open showers. Mixed crowd, locals and tourists, younger, older, hairy, smooth, all body shapes which was great! Really wish the toilets, the cabins and your bathrooms were much cleaner and clean more regularly than what I have seen (can't enter a toilet with toilet paper all over the floor twice and cabin full of condoms on the mat, sorry...). Come on guys, you running a sauna. Been to a lot of saunas, hygiene is a must with staff cleaning cabins very regularly. Only put 3 stars for the lack of cleaning sorry.

First time visitor here on Wednesday and I was impressed. Professional upon entry and walked me through the steps. Pretty diverse crowd, always a bonus. Foam room was fun and staff at the bar were friendly and polite, even to a northerner! 1 minor criticism was the lack of cleaning in the small rooms, this has been mentioned in a previous review. We were willing to clean the room after we had finished but there were no paper towels. However, it’s one negative in a glowing review. Jacuzzi was good too. Having visited Pleasuredrome for the first time a couple of months back, Sweatbox definitely has the edge for me.

Went to SweatBox Soho yesterday for the first time (Wednesday) at 11pm and it was absolutely great. Friendly and discrete staff, great facilities and a bunch of interesting people. looking forward to go again! My only recommendation would be to increase cleaning frequency. Not that it wasn't clean (it was) but would be good to feel that SR is on top of it all the time.

Been there last week and all i can say is it exceeded my expectations!Friendly staff,nice civil crowd(with some exceptions,but not the establishment’s fault) and generally clean environment. I have been to other sauna but i must say, the value for the money is all worth it in here especially if you’re coming to relax and enjoy the day/night. will definitely come back soon! additional points for having a crowd of all sorts, i don’t feel embarrassed or left out. 🏳️‍🌈

I’ve been today to this sauna. Never been before but I enjoyed! I think that for that price, it definitely worth it. It’s a good place to have fun! The installations are good and it’s clean. I’m young and not bad looking at all and the other people were good in general . A place that you should consider to go!

Friendly staff, great facilities providing something for everyone. If I was looking to improve things I would like to be able to get a beer and I’m not a fan of the towels but I believe they’re the best for managing any germs. I would imagine that many negative reviews are posted by rivals or those who haven’t had any interest in them. For my boyfriend and I it’s a cool place to chill and maybe put on the occasional show. Keep up the good work guys.

So I went there on the first weekend after lockdown in 25-July-2021. On Saturday 4pm-6pm it had a lot of people. On Sunday 10am it was empty, but on Sunday 2pm-5pm it was packed again. A lot of young guys and quite a few muscular ones. Clean, quick service. This place needs a higher rating .

We went to Sweatbox last week and were extremely impressed with the overall ambience of the venue. Also very clean with handsome clientele and plenty of space to have fun and enjoy yourself. Would definitely come again to this place as it is great value for money and the fact it is located in the heart of London’s Soho makes it a bonus!

Lots of comments from people about the supposedly rude staff. I've been several times now and I treat the staff with courtesy and respect - they, in turn, do the same. There's a certain type of person (entitled, obnoxious, thoughtless) who believes they can behave any way they like because they've handed over a few quid, and treat people like dirt. In my few trips to Sweatbox I've seen "customers" behave appallingly - condoms strewn everywhere, arguing with staff because they believe the (clearly displayed) rules don't apply to them, and dumping their used towels instead of returning them (as requested). If any staff have indeed been rude, it's probably because they've reached the end of their tethers with these... ahem, "gentlemen". As for the check-in policy - yes, it's not straightforward first-time around, but it's there for a reason. Perhaps if gay men weren't so hellbent on getting off their faces on drugs it wouldn't be needed, but here we are. I appreciate the efforts to keep out the H&H crowd: good riddance. Keep up the good work guys!

Good location and quite clean sauna. Most of the staff are friendly, helpful and welcome you with smile. Nice mixed crowd. The reason i only give 4 stars because, 2 of the staff there were look miserable in two occasion of my visit. Some it come ruin the vibe. Having say that most of them are friendly. Keep up the good work guys. Thanks.

Went this morning for the first time since the redevelopment, as soon as I got there I got welcomed, sadly at the time I went it was empty however I was informed of this before I paid and I was fine with that as I wanted to see what the new facilities were like. The changing area is pretty nice leading to the bar area and the jacuzzi (sadly again not in service when I went) I had a nice relax in the tepid room and was nice to just lay there in the heat and think about nothing. Please don't listen to negative reviews about the venue and staff, cleanliness was definitely a thing they were looking at as someone was going around cleaning, a few areas looked a little worse for ware but nothing bad.

We’re a little apprehensive about visiting this sauna after the bad reviews- but found it well worth a visit; tidy, showers&sauna all working, spacious and the staff on their toes to keep the place clean and in order.. and mostly friendly and patient to explain the locker system (ok sometimes they also get stressed). We returned the next day (a Saturday) found it more busy but still of high standards.

I went there first Thursday of September. Lovely staff, plenty of space, and regular cleaning. However, the lighting is not great, never seen any sauna with only red lighting! Was not busy at all.

First time in London, tried to enjoy our time and try this Sauna. When we first arrived the guy called manager asked us where are we from we said we are from France and he said "you seem Arab not french" this was quite remarkable for me but we kindly replied yes we are originally arabs but french, and his face was like really bizarre i did not understand what was this like-reaction. Whatever, we walked in and we got served first time "unwelcomely". My friend started asking questions like why are they that rude. Second time we asked to be served a drink he was turning his eyes all around like if we are begging for money or idk. Bref, the situation started getting uncomfortable and we asked if we can speak to a manager and he said "I AM THE MANGER HERE !" With an arrogant voice.. Here we were like, WOW !! This is really not a place to be. So we changed our clothes and got out of this place. I hope nobody lives this experience !!

First ever time to visit a sauna and was so good I went back again 2 days later. Friendly staff, great venue and overall top night....p.s brilliant music! Where can I get the playlist ?😅

This was my first experience of a sauna in London. I had a fun time for my first visit, even at 10am on a weekday. The venue is easy to find, right in the centre of Soho, an easy walk from Oxford Circus tube station and is open 24/7. My first impressions were great. I was greeted by a friendly staff member who explained how the locker system worked and ushered me inside. The system in place to protect your valuables is very good. While you are given a locker for your clothes, your valuables are kept secure in an individual lock box, accessible only with your wristband by venue staff. However, whenever I enquired about how to use some of the facilities with the staff, I was given the look like I was an alien from space which was quite intimidating. A couple of them didn't even comprehend what I was saying, which I thought was odd, given that I speak fluent English and we’re in an English speaking country. The steam room is great if you like hot steam...and the maze makes the space fun and interesting, rather than just sitting around staring at one another. However, of particular concern is the growth of thick black mould covering most of the ceiling of the adjacent shower area. The spa is quite large, very clean but not very hot, though it was located in the main reception area so is quite exposed to staff and the rest of the reception area, so not particularly inviting and you certainly couldn’t get up to any mischief there. Upon my initial visit, the spa was closed for cleaning. Why it takes 6 hours to clean a spa is beyond me but nonetheless it was operational again upon my return visit. However, I was only in the spa for 5 minutes when I was asked to leave as staff told me the spa was too hot. Aren’t spas supposed to be hot? It was one of things I really enjoyed about this facility upon my return visit so was rather disappointed when asked to leave for them to top it up with cold water. The infrared sauna was interesting, not the usual hot dry sauna you'd find in most other venues. Not quite sure it works for this type of venue however as it was tiny, so you could only squeeze a few people inside. The hot water supply is very inconsistent but I didn't mind a cold shower after a hot steam but others may find this unsatisfactory. The cruising area is small but functional with a dark area, a sling and plenty of cubicles. However, what I thought was strange is that the supplies are only available at the end of the corridor, not actually in each cubicle. Some paper towel would have been welcomed to wipe down the surface. Upon my departure, I requested to view the gym but I was told a flat no, advised I could only enter if wearing shorts and trainers. I told the staff I didn't want to use the gym and that if I'm going to spend £500 on a membership there, I want to see what the gym is like. The staff flatly refused and even argued the point with me. Eventually, after several attempts speaking to 4 different staff members, I finally got my point through and was able to view the space. The gym is small but clean and well equipped. There is a foul odour in the cruising area, particularly in the stairwell, though this is pretty typical of most venues of this nature. If I may make a suggestion? Many other venues I've visited use a eucalyptus oil spray which gave the whole sauna area a lovely fresh scent throughout. The smell of chlorine isn't particularly welcoming, though I appreciate why such chemicals are used. The cost for 24 hours is £20 which I thought was reasonable given I was able to return for free within that period. Overall, I had a pretty good time given it was my first experience of this type of venue in London but I would like to visit alternative venues before I pass final judgement on this one.

Nice and clean place. Went on Saturday evening - plenty people of all ages. No alcohol served, shame, but otherwise had a good time here

Had a great time a real mix of customers so there is something for everyone some of the facilities weren't working but it's such a big place that it's no bother, I thought it would be more busy but I'm guessing because it's so big it just feels quite some reviewers have complained about a member of staff with blonde hair if I ran in to the same member of staff then he was very quiet and spoke very fast so it was hard to understand what he said but he wasn't Rude maybe he is just a little shy the rest of the staff were all friendly I think they need to clean the rooms more often or leave bins in them either way I'll definitely be going back. make sure you get a return card before you leave I found out the hard way that a Receipt isn't enough.

I am writing to express my deep concern and dissatisfaction with a recent experience at Sweatbox, an establishment I have previously enjoyed for its inclusive atmosphere. During my last visit, both my friend and I were asked by members of the bar staff when handing in the keys for the lockers to remove our towels in the bar area, where other guys were relaxing in the sitting area and jacuzzi. This was explained as a safety measure to ensure that nothing was concealed underneath. This request was not only surprising but also made us feel extremely uncomfortable, especially given the public nature of the request. Adding to our discomfort, we observed staff members talking amongst themselves, whispering about us. Which was both unprofessional and contributed to a negative atmosphere during our visit. In an attempt to understand the situation, we spoke with other customers in the changing area. It was disheartening to learn that they had not been subjected to similar requests, further highlighting the inconsistency in the application of this policy. As customers who have visited Sweatbox in the past, I have never encountered such a policy before. This recent change has prompted me to bring the matter to your attention. Given the impact of this experience, we are contemplating reporting this issue to the local council and our local MP to ensure a thorough review of these policies and to maintain a respectful and consistent approach for all customers. We kindly request that you promptly investigate this matter and take appropriate action. Sweatbox London has been known for providing a welcoming and safe space for the LGBTQ+ community, and we hope it will continue to do so.

Best gay Sauna in London. Clean and facilities are good. Nice size and usually busy. I find it’s busiest over week ends and on a Monday evening. Refer to their website for daily specials/events. The staff are always super friendly and helpful.

Went here last week and I'm afraid I will NOT be going back. Rude, unhelpful staff and the place is filthy. Shame as location is good :(

I visited last week to detox after a slightly heavy night. Very friendly and helpful staff. I'm older but didn't feel at all unwelcome. Great location in central London just off Oxford Street.

I've recently started using their gym. It's small but decent. Gave me motivation to go more frequently. Staff are visibly cleaning the areas regularly. Staff are efficient and polite. The guys are pretty varied and random. You get the whole cross section of London with lots of visitors and some locals. Overall, it's a pleasant experience any time of the day or night. The steam area has recently felt very hot for my taste though. I've stopped going there and just lingered elsewhere.