disappointed... I don't need to say anything about my evaluation, draw your conclusions from the photos.! If Winford posts more photos it won't fit here! Don't ask me to take the photos from Google! I will not remove it because this is a shame for those who pay the monthly fee, it is a lack of consideration by the managers. When the gym solves everything that needs to be done, I will remove the photos.

Great gym for the price but communal stairs that goes too the parking are filthy, the floors are full of dirt and gums, the doors has probably hasn’t been wiped for years, way before the pandemic, there is spit on a wall. I stare at this spit every day I go to the gym that’s awful. They have a cleaner in the gym why not asking him to clean this area too????

I put one star because I can’t leave empty. The toilet is very dirty and the smell is disgusting 🤢. It is impossible to change clothes inside the locker room because every day have water on the floor and paper too. Many people will say that the price is good for working out, but it doesn't matter if you need a clean place to stay for at least 2 hours... yes. Two hours because people spend the entire time on their cell phones instead of using the equipment.

Just opened, lovely and very spacious gym with spinning classes. Very good value for money. Busy early evenings on Monday and Tuesdays, and the whole of January no doubt.

Dirty gym, no staff are available to help when code don’t work. Wasted money on a day pass …. Didn’t work. No one was as available on a Saturday morning lol worst machines. Just terrible service, go to the bodybuilding gym down the road, Zone gym. More value for your money. Way better than this chaotic gym. Weights in gym group are all over the place. No one tidies anything. Avoid it! Horrible place to train! Chaos.

Equipment well spaced out with lots of cleaning equipment for wiping everything down before & after use. Not too busy and didn't have to come close to any other users. Felt very safe!

Great spacious gym with very professional and friendly staff always helping you to go through the toughest workouts, they truly deserve the five stars! Inna, Sam, Stephane and Janos. The highlight is the weekly classes: circuits, abs, spinning… gathering and creating a great community of fav people. Highly recommended!

The actual gym and facilities are great, spacious and always clean. However the lift is never working and the gym is several floors up - not very inclusive for disabled people. The stairs leading to the gym are disgustingly filthy and need a good clean - if we have no choice but to use the stairs please make sure they aren't disgusting.

The entire stairwell mentioned in the previous review has been thoroughly cleaned and repainted- thanks guys! Unfortunately there are people who have again spilled what looks like chocolate milk on it. There is also a need for some proper ventilation, the smell coming from the men's bathrooms is regularly strong enough to knock out an elephant, and the condensation when it's busy is cloying. Also, it would be fantastic to swap a few of the elliptical trainers over to where the treadmills are because the view of the sunrise on that side is Instagram-worthy! A great gym.

The gym has NO HAIR DRYER....this goes for other gyms part of this franchise. Basics are not met. There is an annoying man that sounds aggressive on the tanoi every 10 minutes like he's telling you off "1000kg of hand sanitiser, imaging trying to bench press that, our gym is the best in town" also "come on do your bit, clean your kit, its that simple".....we are not at school....it's unbearable to listen to The lifts are generally broken. Also if you want to come and join FORGET it. There are NO STAFF to show you around ( they are busy training or sometimes not around.

I've been a member of this gym for about 9 months now after trying various ones around London. I can honesty say that it's the most friendly, welcoming gym that I've been to, including those I've been to when i still lived up North. On top of this it's also the biggest, with a huge array of equipment. I practically live here at this point because the atmosphere and energy is amazing. All of the staff are so friendly and i feel so lucky to have found such an amazing place to work out :)

The gym floor is very spacious with plenty of equipment. However in recent months the cleanliness of the male toilets and changing area is atrocious. They're more likely to be in a bad condition than good and it can often be quite off putting. The Lordship Lane Gym has much cleaner facilities and a fantastic cleaner who keeps the place gleaming. Same cant be said for The Mall as I can honestly say I have only seen an actual cleaner here once on a Sunday Morning. This has to improve.

One of the best and most spacious gyms I've been to in London. Obviously there's Covid restrictions still in place, but they don't hamper your exercise, masks are only required in communal areas and equipment is spaced out. Staff are very friendly and helpful and with the location open 24 hours a day, you can find a time to suit your needs. Great gym.

Female toilets always smell which spreads out into the changing rooms. Male changing rooms have a code to get inside, but the female changing room code entry has stopped working, and so anyone can just walk in ??? This has been a problem for months and still has not been fixed. This is a particular issue for women who are late gym goers and can only go to the gym when it is unsupervised — it is not a safe feeling at all. The door to access the gym itself also doesn’t work and you will find groups of individuals sleeping all over the floor to the lifts. There was one occasion where both lifts were out of service and step access was locked so there was no way of leaving for about 15 minutes until the lifts decide they were no longer out of service. Treadmills will often be broken or faulty with no sign saying they are out of order so I’ll hop onto a machine, only for me to feel unsteady on my feet due to its fault. The gym can often be hot and stuffy so either no ventilation is circulating the gym or it is not sufficient for the number of people in there during peak times.

Its a well equipped and spacious gym, with good staff too. BUT, oh the smell. I heard this from every friend I invited for workout, that the smell has made them very uncomfortable. Please visit this gym one day and you will also see there is a non-existent air conditioning system in here and barely any oxygen.

There is a particular gym instructor in here with a huge chip on his shoulder. Just let people workout in peace and don’t threaten to have people’s memberships revoked because something was slightly out of place. Weird power trip. Otherwise spacious gym and all other trainers seem normal and nice

Although the wide variety of high tech equipment is remarkable at The mall facility, the biggest asset of this particular location is the staff which is very friendly, helpful and polite. If you’re looking to join not just a gym but rather a nice lovely community The Gym at the Wood Green Mall is the place you are looking for. Shoutout to Hudson for the unique energy he always brings into the gym. Gabi

Your response to my not particularly favourable review was to a review I posted when Gym Group had taken over from Easy Gym and had retained the tired old machines. However, with the new machines now in place I would give the 5 stars. Excellent value and congratulations weathering the various lockdowns/ social distancing restrictions.

Generally good amount of equipment, although the people in this gym seem to scatter it everywhere and do not put it back, which should be regulated. The cleanliness of the changing rooms and toilets is practically non-existent also - no matter what time I have been in the day it is always very unhygienic. Unfortunately, I have soon discovered why The Gym Group is so cheap!

UNBELIEVABLY AWFUL STAFF The gym is spacious and well-equipped however, the staff working there is often unhelpful and unfriendly. I have been going to this gym for a while now and when my PIN was not working, it was almost impossible to get someone to ask for help, no one in reception and when someone finally got to the doors, they were nothing but rude. Benny did not want to solve the problem, even didn't want to look for the issue with my PIN and membership and instead of apologising for inconvenience, she said I should leave. So I went to the Gym Group Lorship Lane and they welcomed me with the amazing help and were able to assist me with my issue. Later it turned out that my account was blocked without any notification or reason.

Fantastic gym. If you are a practicing Martial Artist this place has a big open area for the 2 heavy bags and the place is always tidy. Normally there is only 1 heavy bag in most general gyms, 2 is an incredible bonus since there isn't going to be a person waiting around for a turn after you. They aren't a long bag where you can aim for legs, though the space around it makes up for it since you have room to do any sorts of moves and practises and the longer bags are mainly found in specialised gyms. This one is a bit nit picky from me, the treadmills are very close together which I personally don't like. However, it is a busy gym in hotspot area like Wood Green so that's understandable.

Decent gym, it definitely improved over the years. A bit expensive for what it is but it's still the cheapest one in the area. Finally air con is working and it smells a bit more fresh in there, although the smell in ladies locker room could be better. Not sure if it's a plumbing issue or what but it always smells stale in there. Good sized gym with good equipment, which generally is kept in a good condition. Saw only few broken machines over the 2 months since I've re-joined, but considering how many of them are it doesn't affect your experience.

Great gym, I love it very much. Personal trainerers are great as well.

I am writing to express my concerns about some recent interactions with (i don’t know her name I think it’s Irina or I don’t remember )but she’s a manager, she’s short and always sitting at the desk in the office . Unfortunately, I have observed behavior that I find to be unprofessional and uncomfortable towards the members specifically to me. I asked for her help regarding me wanted to change the gym and she started aggressively language..that I shouldn’t do that, why I wanted from the beginning and that she doesn’t want to help me. I believe addressing and resolving these issues is crucial for maintaining a positive work environment.Thank you for your attention to this matter.

The hip thrust machine hurts even with two mats folded under the padded part, and it hurts so much you do two reps then can’t continue. And they have put safety things on the smith machines to stop them being able to lower fully to the bottom so you can’t even do hip thrusts with the smith machines. The female toilets are always disgusting too, hardly ever any paper in there. All the gym equipment needs updating, I hardly ever see staff in there. There is also no seated leg curl machine?? I just found overall the equipment here compared to Snap Fitness is terrible. The ceilings are always leaking too, this gym just needs a complete turnaround. So not worth the £30 monthly fee.

If I could leave no stars I would. Your trainer Zoltan is a creep. He’s told me and multiple other women that he can be our personal trainer and that he has a gym in his house that we should go to. He constantly makes weird inappropriate comments to and about women. He’s a danger to women. Wouldn’t recommend this gym if he’s still working there. I wouldn’t be surprised if people have complained about him before.

Very bad experience. Joined the gym few days ago and invite my partner thru the app for a day pass. He was struggling with the pin couldn’t came in because of the invitation , I asked one of the staff for the help , it was a short lady with brown hair she told me that I should had invited my partner from home instead of waiting here until his pin will work. She was very rude and using an unprofessional bady language..what did made me more surprised is that she mentioned she’s the manager of the gym so she couldn’t help me sorting out the problem with the pin,so I was poorly disappointed because she definitely should have been more professional and using an appropriate language and attitude.

The best “the gym” in North East london. As I move around a lot for work, I try gyms near where I am. This gym has by far the most space and the most equipment. Its big. It’s a little rough round the edges with some old equipment but it gives an authentic feel. In my view it’s excellent 👌

I attended last week my first class with the manager Helio , and I enjoyed it so much ! His techniques of instructing are so professional and easy to understand. I definitely recommend his classes and I will be back bringing more people, because that was so effective and extremely entertaining. His very approachable with the members and make us feeling comfortable coming to the class. Thank you Helio for a very nice experience. Tumps up for you ⭐️⭐️⭐️⭐️⭐️

Circuits with Stephan is by far the bestest class at the gym wood green 🙌👌 🌟🌟🌟🌟🌟 He's a great instructor, sets up a variety of exercises which push to overcome limits and each of his classes is different from the previous week. Explosive movements are part of his classes and they're a great way to improve resistance. If you like a great workout you don't want to miss Stephan's circuits! 5ive superstars 🌟🌟🌟🌟🌟***** thank you! *****

Great gym and classes Top rated class is Hyrox. Excellent cardio for endurance and strength. This class has definitely improved my running performance. Thank Ina and all the gym staff that facilitate this class 🏃🏿‍♀️

I’m sorry but I am a regular user at this gym and cleaning is not done as regularly as the owner has claimed in the replies. Apart from the late night cleaners and the early morning cleaners not much is done on the equipment. As I have stated people will step on the benches which others sit/ lay down on to complete their workouts and there is no cleaning materials around to take care of the dirt that is left behind by others standing on the benches with their filthy shoes. I can understand paper waste however the cleaning sprays are still essential. Either inform gym users to not step or put shoes on benches or provide a means of cleaning.

I’ve been coming to this gym for four years now & love it! You get so much for your money and all the PTs are great! I have been going to Stephane classes in particular over the last year and he is amazing! Easy to talk to, supportive and all his classes are made personable to each client in mind with lots of fun involved!

The gym is amazing- weights are always available and there is no need to queue. The place is always clean and this is thanks to the staff like Roni and Benni who always do an amazing job. They always greet costumers with a smile, which is always a plus

Have been coming to this gym for years and I love it! The staff are really friendly all the time and there is a wide range of equipment to use. Can’t imagine going anywhere else :)

The wood green gym is really big. There is enough space to do your own workout with free weights.

What a waste of time, came all the way down from east london to workout with a friend and this lady was so rude, Darshana Mahatma almost didnt let us in, even pushed me outside. No one on site, receptionists or at least someone to assist you with passes or to give you at least a hello. Poor service

Love the gym, only thing is how bad the ladies W.C is, can’t stand the smell at all. And it’s a constant thing recently signed up.

Love it! Best equipment, so spacious. Never an issue with equipment

All the qualities that should come with a gym and much more. Only possible with the Team we have!!!! THE BEST GYM WITH THE BEST TEAM!!