1/5 Marie-Louise van K. 7 months ago on Google
I
can
understand
that
the
design
of
the
rooms
is
well
done,
and
it
might've
been
good
at
some
point,
they
feel
worn
down
and
tired
now...
Do
NOT
come
here
if
you
have
any
sort
of
sensory
processing
issues
or
accessibility
restrictions..
the
waiting
area
is
so
incredibly
loud
and
echoing
that
by
the
time
we
made
it
into
the
room,
the
two
autistic
people
in
our
group
were
completely
overwhelmed...
not
to
mention
getting
snapped
at
by
staff,
for
trying
to
do
what
their
colleague
told
us
to
do...
Then
once
in
the
room
you
could
hear
music
from
several
other
rooms,
and
incessant
beeping
from
the
walkie-talkie
docks
in
the
main
area.
We
also
called
ahead,
and
were
told
that
music
could
be
turned
off
in
the
room,
after
explaining
that
we
had
people
in
our
group
with
sensory
issues..
only
the
find
out
once
we
were
there
that
this
wasn't
possible.
They
also
don't
specify
ahead
of
time
that
the
room
relies
on
sound
ques
at
several
points..
meaning
my
hard
of
hearing
friend
missed
these
ques
and
had
to
rely
on
us
to
explain
to
her,
despite
again
having
explained
this
when
calling
ahead.
Sadly
there
were
also
several
puzzles
in
the
room
that
were
not
reset,
and
were
already
solved.
We
were
told
on
several
occasions
by
staff
that
they
were
short
staffed,
so
I
guess
that
was
the
cause,
but
maybe
take
less
bookings
then..
I
guess
this
was
also
the
reason
for
the
toilets
being
disgusting.
In
the
end
the
experience
was
so
draining
for
half
our
group,
and
our
friend
ended
up
with
an
unfortunately
very
public
autistic
meltdown,
we
ended
up
having
to
cancel
the
rest
of
our
day.
It's
sad
to
see
businesses
still
getting
accessibility
so
wrong
in
this
day
and
age..
a
ruined
birthday
could've
been
entirely
prevented
if
the
person
on
the
phone
had
given
honest
and
accurate
details
in
regards
to
sound
levels.
*Side
note..
the
cute
costumes
you
see
in
the
pictures,
you
are
not
allowed
to
wear
in
the
escape
room..
it's
only
for
posing
in
front
of
a
badly
lit
wall
at
the
end.
Kinda
weird,
but
ok...
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