Realeyes The Eye Clinic - Mitcham image

Realeyes The Eye Clinic - Mitcham

Eye care center Optician

One of the Most Reviewed Eye care centers in London


Address

The Eye Clinic, 235 London Rd, Mitcham CR4 3NH, United Kingdom

Website

www.realeyesuk.com

Contact

+44 20 8544 5222

Rating on Google Maps

4.90 (670 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9:30 am to 6 pm
  • Sunday: Closed
  • Monday: 9:30 am to 6 pm
  • Tuesday: 9:30 am to 6 pm
  • Wednesday: 9:30 am to 6 pm
  • Thursday: 9:30 am to 6 pm
  • Friday: 9:30 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: service (25) glasses (21) staff (15) recommend (14) happy (11) friendly (11) helpful (11) time (10) coming (8) years (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Tony P. 1 year ago on Google
    I am so overwhelmed with the service at this opticians. The eyetest was very through and every aspect of my eye health and prescription was explained which has never happened before. The staff helping me choose lens for my needs were every knowledgable and talked me through my options. They suggested a brilliance lens that sounded amazing so I went for it. I have just collected my glasses and all I can say is “WOW” the name brilliance is what these lens are. The vision is so clear and the progression into my reading is seamless, unlike any other varifocals I have worn from other establishments. I am so impress with realeyes and I recommend all to try their services. Thank you to the amazing staff there. I will back to get my sunglasses real soon.
    1 person found this review helpful 👍

  • 5/5 Funke F. 2 years ago on Google
    Very happy with the service, people here are lovely and genuinely care about your needs. If I could give 10 stars I would. Arsalan and luxi were amazing. Definitely will be coming back for a designer pair.
    1 person found this review helpful 👍

  • 5/5 Larry N. 1 year ago on Google
    I bought these both amazing glasses from Arsalan. I love my new Tomford glasses. I would definitely recommend Arsalan to all my friends. I am sure they will be happy to see him. 🙏👌👍
    1 person found this review helpful 👍

  • 5/5 Kalilou S. 9 months ago on Google
    The service at realeyes is exceptional. Always go beyond to ensure they help you. Would recommend this opticians. I’ve been coming here for years and always leave happy.

  • 5/5 Hana z. 1 year ago on Google
    Had the experience in store with choosing glasses to collecting them all staff were very friendly and professional will recommend

  • 5/5 Kikelomo A. 11 months ago on Google
    I absolutely loved the service! The eyes test was great and everything was explained very well to me. They took time to help me find the right glasses and they work really well! The staff are the best!

  • 5/5 Wendy M. 10 months ago on Google
    They are lovely. Polite and understanding. I even bought my husband here. They are totally Excellent, I will refer all family friends

  • 5/5 hassan j. 11 months ago on Google
    I was really pleased with the service I received. The eye test was thorough and the staff are very friendly and helpful. I would recommend this to all! Thank you!

  • 5/5 Deilfraz M. 1 year ago on Google
    Great staff with the utmost care and professionalism towards helping me choose my next frames that I want to keep as a spare set. I have been coming to this store for years and hopefully many more years to come. Thank you.

  • 5/5 Natalie P. 1 year ago on Google
    My daughters frame broke had to buy a new pair and Giuliana was so lovely and helpful had her new glasses ready in 10 mins what a lovely lady friendly need more people like you 🙂

  • 5/5 Michael M. 5 months ago on Google
    Just picked up my youngest sons glasses. He seems to be happy with them. Going back in a few days to get my oldest his. Friendly staff and very helpful.

  • 1/5 S K. 6 months ago on Google
    The Doctors were extremely helpful and quick with helping , however the sales person (didn't had a name and when I asked for his name he didn't respond) was extremely rude and rushing to finish off his service. He doesn't listen to what you like and doesn't like to explain anything and cuts you off in the middle whilst talking.

  • 5/5 thomas m. 6 months ago on Google
    Had problems with my eyes and booked appointment online,had a courtesy call same day to confirm I was coming for appointment which was good as I forgot what time I booked,the service was great,had full eye examination and optician was straight to the point and explained everything and his colleague helped me choose my glasses and made sure I was happy with them,I highly recommend them as are thorough and very helpful

  • 5/5 uzma s. 6 months ago on Google
    Just had my contact lenses appointment, Kamal was very professional and helpful. The lady at the reception was also very helpful. Amazing service, as always.

  • 5/5 isaac t. 6 months ago on Google
    Lady really helped me with my broken glasses. Repaired for me on the spot. Lovely service. Will be coming here for my check ups from now on. Thank you.

  • 5/5 Sopithan C. 7 months ago on Google
    this place was really amazing i was happy with service and staffs friendlyness. my glasses came very good and also on time definitely will recommend to anyone at anytime. 👍🏾👍🏾👍🏾👍🏾👍🏾

  • 5/5 Bethany G. 7 months ago on Google
    Have been here ever since I was young, see them every 2 years always accom dating with appointments and can always walk in to get my frame tightened. Excellent service and listens to the type of frame I want.

  • 5/5 Bincy S. 7 months ago on Google
    i liked the service in this company selma and her staffs were very friendly. i loved the outcome of my glasses they were very clear and comfortable to wear. will defifinatly return 👍

  • 5/5 New E. 3 months ago on Google New
    it Was very easy to originally book my appointment with Selma who was able to settle my worries until my appointment by answering some questions I had. And the appointment itself went very smoothly and I’m aware that sometimes I can ask such irrelevant questions, but they all got answered, in full. And when leaving both Juliana and Selma were very polite and helpful.

  • 5/5 freda k. 4 months ago on Google
    The manager ‘Selma’ took a lot of time explaining the various different options of lens available to me. When we decided which lens would best suit my needs, she then showed me a lot of frames as I’m very indecisive this took some time and a lot of patience from her. The customer service was outstanding and I would highly recommend realeyes in Mitcham to my friends and family

  • 5/5 Robert L. 3 months ago on Google New
    Great service! Juliana fixed my glasses quickly and everyone there were super friendly.

  • 5/5 Rebecca R. 1 year ago on Google
    So helpful and kind! Tried to fix my frames after such a long time of visiting. Very grateful

  • 5/5 Selam D. 2 years ago on Google
    I am really happy with the services. I have been coming here from few years. They know what they do. I recommend them to everyone.

  • 5/5 Brigitte m. 2 years ago on Google
    Excellent customer services. I am very happy with them. I would recommend everyone to give them a try.

  • 5/5 Senyo M. 2 years ago on Google
    Excellent service from the team! Had a screw come off and they fixed it in less than 3 minutes. Service was free. And they did it with smiles!

  • 5/5 Faustina B. 2 years ago on Google
    Good services. I have been coming here for a long time and pleased with all the times I have been here. Thanks

  • 5/5 Yucca- Recruitment a. 2 years ago on Google
    I was received very well today and given so much information. I am happy with the services and will surly come back. Very friendly staff and comfortable environment.

  • 5/5 Beata S. 2 years ago on Google
    Great service, Arsalan was very patient with me and helped me to choose lovely frame. I would definitely recommend Realeyes clinic.

  • 5/5 Malarvily b. 2 years ago on Google
    We're happy for Realeyes opticians clinic and they have Good quality glasses thank you for helping me.

  • 5/5 Imi U. 1 year ago on Google
    I have been coming to realeyes for over a decade and have always received excellent service. Not only are the staff very personable but they all have such great costumer service, I always feel at ease. I felt to write a review due to the exceptional service I received yesterday at the Mitcham branch. I have been experiencing blurred vision in my right eye for some months and felt I needed a check up. I called the opticians and was booked in for a check up very swiftly. After a very thorough consultation with my optician (Komail) He explained in depth about my astigmatism which was the cause of my blurred vision and explained how it can be managed by correcting my current contact lens prescription. He took the time to explain each step in detail and I left the consultation feeling extremely happy and relieved that my problem was being dealt with properly. He ordered me a set of lens to try and Talked through the next steps very clearly. I would highly recommend this opticians to anyone who wishes to receive excellent customer service from knowledgeable staff. Keep up the great job!

  • 5/5 Celia C. 1 year ago on Google
    The staff were very supportive and friendly. They practiced in a person centered way and very good in communicating effectively with patients. I met with Arsalan and fatima.

  • 5/5 Francis O. 1 year ago on Google
    I bought my sunglasses from here they came out really good thank you lax ,Selma and all the staff for a great experience

  • 5/5 m Plus I. 1 year ago on Google
    Very good service. I would love to bring my family again to them. Their new optometrist is very through and give detailed eye test

  • 5/5 WILLIAM B. 1 year ago on Google
    I came to get my glasses fixed and I was served very well. Very friendly faces and great service! Keep it up!

  • 5/5 eileen d. 1 year ago on Google
    Very nice and amazing staff. Here’s to pick the best looking glasses for me now I can see so well. Thank you real eye centre

  • 5/5 Kristina B. 1 year ago on Google
    Great service! Very flexible with time and extras. And I am very fussy person! You impressed me! Well done!

  • 5/5 Nay N. 1 year ago on Google
    The people was very welcoming and it was my first time back in 10 years and they helped a lot the prices and process of my glasses 10/10 definitely come here for you glasses

  • 5/5 Hitdifferentszaa L. 1 year ago on Google
    absolutely great experience, friendly staff, helpful and very understanding, been with Realeyes for 5 years and i can say the services are outstanding

  • 5/5 ernest o. 1 year ago on Google
    Happy with my service when I came to pick up my glasses the lady called laxi and her team very friendly and welcoming will always recommend, 👍

  • 5/5 Ravin R. 2 years ago on Google
    A few months ago, I was in the Mitcham area and saw a display for Seiko lenses in the window of this branch. I searched online for Seiko lenses and read about their features and quality. Having owned a couple of Seiko watches over the years, I know their reputation for quality and this is what made me go in one day to enquire. I was met by friendly and helpful staff at reception. They answered all my questions and made me feel comfortable in having my eye tests and glasses done here. A few weeks later, I went in and made an appointment - the process was quick and easy. The doctor was knowledgeable, pleasant, and thorough. I collected my glasses today and am very pleased with the stylish frames and thin lenses. These are easily the best lenses I've ever had since I started wearing glasses many moons ago. Kudos to the entire team at Realeyes Opticians (Mitcham branch) for your excellent communication, stellar service, and overall awesomeness! I cannot recommend you guys highly enough!


Call +44 20 8544 5222 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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