Window to the Womb Chessington, Surrey image

Window to the Womb Chessington, Surrey

Medical center Medical diagnostic imaging center Baby store X ray lab

One of the Most Reviewed Medical diagnostic imaging centers in London


Address

399 Hook Street, Chessington KT9 1EL, United Kingdom

Website

windowtothewomb.co.uk

Contact

+44 20 8397 4825

Rating on Google Maps

4.90 (1.1K reviews)

Open on Google Maps

Working Hours

  • Saturday: 8:30 am to 5 pm
  • Sunday: 8:30 am to 5 pm
  • Monday: 8:30 am to 6 pm
  • Tuesday: 8:30 am to 6 pm
  • Wednesday: 8:30 am to 6 pm
  • Thursday: 8:30 am to 6 pm
  • Friday: 8:30 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: scan (36) baby (28) experience (24) friendly (23) recommend (23) staff (22) lovely (17) great (14) service (13) welcoming (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Dariane M. 2 years ago on Google
    I went for a well-being and reveal scan and I wouldn’t have choose anywhere else to have it done. Excellent customer service, friendly and helpful staff. Sonogram tech made me feel at ease. Happy to answer all my questions. I just want to thank window to the womb for their job. I would definitely recommend for any expecting mother’s.
    2 people found this review helpful 👍

  • 3/5 Raham K. 1 year ago on Google
    I'am a little surprised by all the positive feedback frankly. We attended the chessington branch and found the waiting to be very busy and all seemed a little chaotic. The sonographer who scanned us was very monotonous, did not smile, or greet us and all felt very rushed and not personable. The manager/lady in reception was nice though. We would definitely not return.
    2 people found this review helpful 👍

  • 5/5 Sarah M. 1 year ago on Google
    Great service - everyone was friendly and made us feel really relaxed, talked us through everything we needed to know about the baby - and the images we got were super clear and great to share with our family. Highly recommend!
    1 person found this review helpful 👍

  • 5/5 Kirsty T. 11 months ago on Google
    We had a brilliant experience at Window to the Womb - we found out the gender of the baby and loved the sneak peek in 4D. When we came back at 29 weeks, she wasn’t in a good position, so they rebooked for us for free! Photos arrived very quickly :)

  • 5/5 Olivia T. 3 months ago on Google New
    Really good experience! Everyone was so friendly and helpful! Would definitely recommend.

  • 5/5 Leonard M. 1 year ago on Google
    Really happy with the whole process. The staff are super lovely and friendly and make you feel very relaxed and they try to hard to make sure you have all the pictures you want and need. They inform you of everything they are doing which can be very reassuring as first time parents. Would definitely use them again in the future!

  • 1/5 Hannah O. 1 year ago on Google
    I had a scan here Monday evening. I had the most horrendous experience. The Sonographer mumbled her way through our appointment. She told me ‘you have a sac but no baby, take a pregnancy test in 2 weeks time to check if your still pregnant’ I thought I had lost the baby. The stress could have caused me a miscarriage. I had a scan 13 hours later where they found a baby and a heartbeat. The scan I had after this company told me I was given the completely wrong advice from window to the womb. I don’t want anyone to go through what I did.

  • 5/5 Hanna J. 1 year ago on Google
    Friendly welcome. Synographer clearly explained all the scan details to us as she was completing it, and gave us the chance to ask any questions. Left feeling reassured that our baby is healthy and well.

  • 5/5 Chris S. 1 year ago on Google
    We have been coming here through the first 5 month of our pregnancy. The staff could not be warmer, more welcoming and friendly. We highly recommend.

  • 5/5 Alethea B. 1 year ago on Google
    Amazing customer service. Such an exciting experience and the staff are fantastic. Thank you for taking good care of us and baby.

  • 5/5 Jimmy F. 10 months ago on Google
    Me and my partner Emily had a fantastic experience today. Couldn’t see clear images of baby so they offered to rebook which is a great service! Highly recommend. Staff are friendly and very welcoming. Thank you!

  • 5/5 Sarah Y. 10 months ago on Google
    Amazing experience, did everything they could to get the best photos and well-being checks. Had to come back as baby was stubborn free of charge and tried again. Unfortunately wasn't able to get good enough photos, so gave us a growth scan instead. Very pleased with the offer and highly rate the service. Would use again further children

  • 5/5 Francisco Rodríguez Fortuño (. 10 months ago on Google
    Had a great time at Window to the Womb, Chessington. Staff was really nice and knew what they were doing. Clinic was clean and had a good vibe. The 4D scan was the best part. Seeing my baby on the screen and getting the video was pretty cool. Our baby smiled! Definitely recommend. Five stars.

  • 4/5 Amy F. 9 months ago on Google
    Good to see baby for reassurance as the NHS do not offer many scans. Would be good to receive videos as well as photos for the fetal well being scan. Staff are really friendly and helpful. Thank you

  • 5/5 Holly P. 10 months ago on Google
    Really lovely experience they were so patient and waited till they got the perfect pictures and it was lovely my sons were able to enjoy the experience with me.

  • 5/5 Juanne J. 2 years ago on Google
    Lovely place to come and have a 4D scan. I was given the scan as a gift for my first baby and loved it so much I bought it for my second baby and came back to the same place. Highly recommend using Window to the Womb, Chessington!

  • 5/5 Sam L. 9 months ago on Google
    Would recommend. Friendly staff and a nice atmosphere. Were seen quickly and was an easy process overall.

  • 5/5 Serena J. 5 months ago on Google
    We had our first scan at Window to the Womb today.. everyone was really lovely, friendly and professional. The sonographer talked us through everything and the lady chaperone and reception staff were welcoming and reassuring. We’ll definitely be going back!! Thank you!!

  • 5/5 Mo A. 4 months ago on Google
    Amazing service, helpful receptionists and great service all around. We had to come back for second scan because our baby was facing wrong way. But no issue they booked us in free of charge for week after. Will Definitely recommend to other.

  • 5/5 sophie b. 8 months ago on Google
    We had our 7 week and 16 week scan with window to the womb chessington, they’ve been fantastic each time. This is our second pregnancy we have used them, would highly recommend!

  • 5/5 Claire B. 4 months ago on Google
    Lovely friendly and welcoming staff. Nice relaxing environment for our special scan today. Lovely that our little one could come along and watch too. Thank you Window to the Womb.

  • 5/5 GuffbagZ 6 months ago on Google
    Amazing to see the baby in 4D and they do try to get a good shot for you, allowing us to go take a walk to come back after the first try as she wasn't sitting in a good angle to see her face. Christian the sonographer was great and friendly. Also Diana on reception was really welcoming and friendly!

  • 5/5 Neele A. 4 months ago on Google
    We had a lovely scan and were able to bring our 2 year old too to see his sibling. Warm welcoming team and lovely atmosphere.

  • 5/5 clinton s. 5 months ago on Google
    Great to see our little one and the staff were extremely friendly and helpful. We couldn’t see our baby on the first scan so they allowed us to come again another day Free of charge. Would highly Recommend

  • 5/5 Charlotte S. 4 months ago on Google
    Really great experience, staff all lovely and a special thank you to Christian who is super friendly and informative! Highly recommend!

  • 5/5 Emma H. 4 months ago on Google
    Lovely warm and welcoming experience. As first time parents we felt very at ease and the sonographer was informative and friendly talking us through all the steps he was taking! Highly recommend!

  • 5/5 Robert S. 4 months ago on Google
    Had a great experience here. Baby wasn’t playing ball so they fit us in for a rescan the next week and we managed to get some lovely photos. Appreciate them taking the time to make sure we left with some lovely 4D scan photos/videos

  • 5/5 Eddie V. 3 months ago on Google New
    We have had two scans here now and they have been brilliant both times! The staff are lovely and welcoming and we will definitely consider coming back for another scan further along

  • 1/5 K C. 2 years ago on Google
    Terrible service. No communication between head office and the branches. Turned up for our appointment to be offered a sub-standard scan unless we wanted to come back two hours later! Do not recommend!

  • 5/5 Jade B. 2 years ago on Google
    I have been to window to the Window Chessington for both my 8 week and 16 week scan. The staff and Ike the sonography have been brilliant each visit. Would highly recommend to parents to be.

  • 5/5 Gemma D. 2 years ago on Google
    Fantastic service, lovely sonographer, great images! Highly recommend!!!

  • 5/5 Dominika M. 2 years ago on Google
    Had plenty of patience with our shy boy 🙈 He was covering his face so we went for a walk and done rescan. He hasn’t moved and still covering his face. We have been booked for another day to come back and try again. Same thing happened again. Still managed to get some nice pictures. Very patient and welcoming staff. Thank you.

  • 5/5 Amy M. 2 years ago on Google
    Lovely and welcoming. My husband and I were at ease. Great support with ‘hiding’ the gender in an envelope until our reveal.

  • 5/5 Amy L. 3 years ago on Google
    Lovely experience. Everyone was so friendly and helpful. The lady that did the scan was happy to talk and answer any questions we had. Was reassuring to know that everything was well with our baby and to find out we were having a little girl. Would definitely recommend. Thank you so much.

  • 5/5 Chloe M. 2 years ago on Google
    Absolutely amazing experience. The team are so friendly and even give me a call the week before to let me know some important details. Couldnt rate highly enough. So pleased with me all of my images. So thank you.

  • 5/5 Tanya lmao S. 2 years ago on Google
    From entering we were very welcomed there was plenty of time for us to enjoy the whole experience, the lady told us every thing as we saw it and even enjoyed the giggles as our little one begun a yawn. The team in reception and to choose photos were patient while we choose our photos.

  • 5/5 Amy M. 2 years ago on Google
    Came for a 4d scan and delighted with the results. A lovely clinic and all the staff were so friendly. Definitely recommend!

  • 5/5 Coach Nutty P. 2 years ago on Google
    Back to see our little champion. Highly recommend the Well being & 4D scan, NHS provide limited info and to fully understand and appreciate the detail provided. My wife and i will be back for more. Thank you Coach Nutty

  • 5/5 Nutty A. 2 years ago on Google
    We are here 28 weeks in and the 4D images help us connect with our rainbow baby, The team are very supportive and help in assuring my partner at every step of the scan and visit. Can’t recommend highly enough

  • 5/5 D W. 2 years ago on Google
    Fantastic service from start to finish. The staff were friendly and helpful, made it an even more enjoyable experience. A great setup.

  • 5/5 Chloe S. 2 years ago on Google
    We loved our 4d scan experience! everyone so friendly and the image quality was fantastic! Would definitely recommend!

  • 5/5 Howard B. 1 year ago on Google
    Great experience, really nice to see the baby. All the staff are lovely. We’ve been in for a few scans for reassurance and been really pleased every time.

  • 5/5 Emily C. 2 years ago on Google
    One of the best private scan experiences I have had this pregnancy - staff are attentive, kind and make sure you have the best experience possible. Cant thank them enough x

  • 5/5 Y 1 year ago on Google
    Amazing experience. Lovely staff. Truly made me feel comfortable. Although baby wasn’t able to be seen first time I was given another opportunity to come back to make sure I could see my baby. They all went above and beyond

  • 5/5 Deidre S. 1 year ago on Google
    Just had a 4D scan and felt so comfortable and relaxed with our Sonographer. Really pleasant experience and received some lovely pics. Staff are extremely friendly. So excited to meet our bubs x

  • 5/5 Adrian M. 1 year ago on Google
    Excellent experience, very friendly staff and great service! 10 out of 10. A very enjoyable and great experience all round! Delighted to see such clear photos of our baby! :)

  • 5/5 Emma C. 1 year ago on Google
    We wanted a 16 week scan just for peace of mind and are so glad we came to window to the womb! The service was efficient and professional. Would definitely return!

  • 5/5 Trixie W. 1 year ago on Google
    Lovely staff and very knowledgeable sonographers. Always given a really reliable and reassuring experience which has been amazing as a first time Mum! Lots of lovely add ons available as well, thanks so much 😊

  • 5/5 Christie 1 year ago on Google
    Had a wellness & early gender reveal scan/check here & can't fault the place! Lovely, welcoming staff, scans were so detailed and our sonographer was great, he talked us through the entire scan & told us the gender of our baby which was later confirmed the same at NHS 20 week scan so we were happy! Will definitely go for the same scan with baby no.2!

  • 5/5 Bircan T. 1 year ago on Google
    Wonderful and friendly team at Window to the Womb. Easy to book, friendly staff with a lovely environment to be in. The sonographer was informative, positive and had great energy! Would highly recommend to all

  • 5/5 E L. 1 year ago on Google
    Amazing service! Sonographer was really precise and professional. Really lovely person, too. Very supportive staff overall. They were really accommodating to all of us. Especially my daughter.

  • 5/5 Jay E. 1 year ago on Google
    Absolutely fantastic the women at the facility we’re very kind and approachable offered assistance and guidance throughout the full time of our stay. My other half had a fetal health check and gender scan. We couldn’t tell what the gender was as our little girl had her legs crossed after some advice and patience and after 3 attempts we found out we will be having a girl next year. They even went over the edge and wished my other half a happy birthday which is tomorrow. We are over the moon highly recommend this location I drove 1 hour feeling a bit on edge due to some things I’ve heard but wow they are wrong if they had 10 stars they more than deserve it. Thanks so much guys

  • 5/5 Nawal Y. 1 year ago on Google
    We always come to Chessington window to womb and it never disappoints! Everyone is always so kind and welcoming and we’re always so excited to book our appointments! Thanks so much! We will always come back!

  • 1/5 Anna P. 1 year ago on Google
    My experience was not great!!! We had to go twice because my baby was not in position to be seen. I also was not happy with scan pictures, I couldn’t see my baby face scan 4D. They given me an expired code for avocado app and we couldn’t to see our baby scan. I called them but they didn’t answered to my call. It was better to go to somewhere else!!! I really disappointed and I don’t recommend them!!!


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