1/5 Saul 1 year ago on Google
My
family
and
I
went
to
the
Lone
Tree,
CO
location,
and
had
a
terrible
experience.
We
placed
our
name
on
the
waitlist
around
6pm,
and
we
were
informed
of
an
hour
wait.
We
didn't
get
seated
till
close
to
745pm.
Each
of
us
ordered
our
food,
and
I
left
to
wash
my
hands
after
placing
my
order.
I
returned
to
my
seat
and
was
notified
by
the
waiter
that
the
food
I
had
ordered
was
not
available.
I
ended
up
ordering
a
burger
-
well
done.
The
food
arrived
about
30
minutes
later,
and
the
burger
meat
was
rare
with
clearly
pink
color
inside.
I
told
the
waiter
of
the
incident,
and
the
waiter
returned
the
food.
The
waiter
later
informed
us
that
a
slice
of
cheesecake
was
on
the
house
and
the
burger
will
be
another
20
minutes
for
the
well
done
meat.
I
left
due
to
the
late
hour,
and
the
burger
was
ordered
to-go.
The
next
day,
I
discovered
the
fries
were
sweet
potato
in
which
I
did
not
order,
and
there
was
a
plastic
wrap
around
the
cheese.
I
have
been
to
this
location
several
times
and
have
enjoyed
the
experience
and
the
food.
I
understand
the
restaurant
can
get
busy
and
seating
customers
at
the
appropriate
time
can
be
uncontrollable.
The
dissatisfaction
and
health
concern
comes
from
the
last
portion
of
the
description
-
rare
meat
and
plastic
wrap.
I
hope
this
kind
of
incident
does
not
happen
to
anyone
else.
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