1/5 HB 3 months ago on Google • 8 reviews New
I
do
not
recommend
this
jewelry
store
which
in
reality
is
not
a
real
jewelry
store
but
a
store
that
buys
jewelry
at
the
price
of
gold
to
resell
it
as
jewelry
so
if
you
have
jewelry
to
sell
I
recommend
the
Godot
et
fils
store
in
Lyon
6
the
price
per
gram
is
more
expensive
and
above
all
they
are
transparent
and
very
welcoming.
You
should
know
that
this
store
does
not
issue
any
refunds
or
credits
(on
a
case
by
case
basis
and
exceptionally
and
depending
on
their
wishes,
you
may
be
able
to
obtain
a
credit)
this
information
is
not
given
to
the
customer
during
the
transaction
nor
indicated
by
a
display
in
the
store.
You
have
the
information
after
paying
when
you
are
given
the
invoice
but
too
late.....the
payment
has
been
made
If
I
had
had
this
information
at
the
time
of
purchase,
I
would
not
have
bought
2
bracelets
in
this
case
but
only
one,
knowing
that
I
clearly
said
that
it
was
to
give
to
my
mother
and
that
there
was
a
gift.
always
a
risk
that
it
won't
please
So
on
Friday
12/01/2024
I
bought
bracelets
(2)
to
give
to
my
mother,
the
saleswoman
is
quite
nice
and
pleasant.
On
Saturday
my
sister
told
me
that
the
bracelet
purchased
was
€3,885
in
the
gem
boutique,
certainly
not
the
one
in
Lyon
6
but
Lyon
2,
regardless,
it's
the
same
house
and
the
pricing
process
is
supposed
to
be
the
same.
On
Tuesday
I
go
to
the
store
to
ask
for
explanations,
the
friendly
saleswoman
on
Friday
turns
into
a
haughty,
borderline
aggressive
saleswoman
telling
me
I'll
call
my
manager
and
if
you're
not
happy
I'll
refund
you.
The
manager
asks
her
if
she
had
the
boss's
agreement
to
reimburse
me
(I
understand
at
this
moment
that
he
is
not
happy
with
the
saleswoman's
proposal
to
reimburse
me
He
kindly
explains
to
me
that
he
is
going
to
do
his
investigation
into
the
history
of
the
bracelet
with
a
difference
in
price
and
check
if
it
is
indeed
the
same
bracelet.
I
trust
him.
I
leave
the
bracelet
in
addition.
I
find
him
professional
and
good
with
people
so
I
leave
rather
calm
On
Wednesday
he
contacts
me
to
tell
me
that
it
is
not
the
same
bracelet,
certainly
similar,
but
the
weight
of
the
one
to
3,885€
is
50
gr
and
the
one
bought
on
Friday
is
55
gr
so
difference
of
5gr
I
say
ok
but
I
don't
explain
the
difference
in
price
displayed
3,885€
for
50
gr
and
4950€
for
55
gr
and
I
ask
to
be
reimbursed
I
insist
on
a
refund
and
not
a
credit
because
clearly
I
no
longer
have
confidence
because
I
have
the
feeling
that
the
price
has
been
inflated
to
€4950
to
then
be
cleared
and
sold
at
€3700
in
fact
I
tell
the
manager
clearly
and
the
same
speech
comes
back
to
me
but
no
Madam
we
have
been
a
renowned
jewelry
store
for
37
years
blabla,
I
strongly
advise
you
to
change
your
argument!
Once
again
the
manager
suggested
that
I
see
his
boss
and
I
received
an
email
telling
me
no
refund
but
exceptional
receipt.
I
decided
to
talk
to
my
lawyer
about
it
because
I
had
the
feeling
of
having
been
cheated
and
above
all
no
information
given
at
the
time
of
payment
in
the
event
of
return
of
the
product.
My
lawyer
finds
the
situation
ridiculous
and
suggests
that
I
contact
the
manager
directly
and
she
is
certain
that
for
the
reputation
of
the
brand
and
as
a
dissatisfied
consumer
she
will
obtain
a
refund.
What
was
my
surprise
when
she
contacted
me
to
tell
me
the
boss
categorically
refuses
reimbursement
and
if
you
do
not
want
the
bracelet
purchased
for
€3,700
he
offers
to
keep
it
and
give
you
€2,000.
Yes,
the
same
bracelet
sold
for
€3700
a
week
rather
the
boss
estimates
that
its
price
is
€2000.
I
admit
that
even
my
lawyer
was
shocked
by
such
a
proposal.
In
addition
he
replied
we
also
have
lawyers
if
Madam
wants
to
sue
us.
And
in
fact
there
was
even
an
attempt
at
intimidation
when
I
said
that
I
was
going
to
post
a
comment
on
the
internet
to
tell
about
my
experience.
Well
done
how
you
treat
your
customers
đź‘Ź
The
slogan
the
customer
is
King
for
them
becomes
we
are
we
KING
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