Bijou Rubin Valence S.A.R.L. image

Bijou Rubin Valence S.A.R.L.

Fashion accessories store Costume jewelry shop

😠 As other reviews say.. not recommended. One of the salespeople is probably nice (the other is pretending). Regular customer of the brand when I was in Marseille, I will not be the one of this store which does not know how to welcome its customers. Bought a defective piercing that wouldn't open. When... People often mention jewelry, sont, store, good, pour, nice, saleswoman, vendeuses, vous,


Address

30 Rue de la République, 69002 Lyon, France

Website

www.bijou-brigitte.com

Contact

+33 9 67 31 74 08

Rating on Google Maps

3.60 (58 reviews)

Open on Google Maps

Working Hours

  • Monday: 9:30 am to 7:30 pm
  • Tuesday: 9:30 am to 7:30 pm
  • Wednesday: 9:30 am to 7:30 pm
  • Thursday: 9:30 am to 7:30 pm
  • Friday: 9:30 am to 7:30 pm
  • Saturday: 9:30 am to 7:30 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: jewelry (9) sont (8) store (7) good (7) pour (7) nice (6) saleswoman (6) vendeuses (6) vous (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Rama K. 1 year ago on Google • 8 reviews
    As other reviews say.. not recommended. One of the salespeople is probably nice (the other is pretending). Regular customer of the brand when I was in Marseille, I will not be the one of this store which does not know how to welcome its customers. Bought a defective piercing that wouldn't open. When I brought it back to the store, a saleswoman pretended to be friendly and struggled to open it in front of my eyes to prove to me that there was no problem (pulled with all her might on the little loop ..) His bad faith allowed him to say that it was not his responsibility but the policy of non-reimbursement (which apparently just consists of persisting in making people believe that there is no defect ). At least exchange it for one in normal condition. After picking up the waste which she handed to me (box packaging + the receipt which is useless since it is not taken back) she greeted me with a big hypocritical smile. Have a good day, this jewel will make a nice decoration at the bottom of my trash can.
    3 people found this review helpful 👍

  • 2/5 Melanie M. 1 year ago on Google
    Pas d'accueil lors de ma venue . Les vendeuses sont en réserve a rire et parler . Le magasin est en désordre et ne donne pas envie du tout . Pas de conseil , pas de prise en charge . Un achat effectué passage en caisse sans un mot et pas d'au revoir . Il est grand temps de réagir
    3 people found this review helpful 👍

  • 4/5 itachié d. 4 months ago on Google • 244 reviews
    Quite cramped place, which spoils the experience, but the jewelry is quite interesting and doesn't seem too "cheap" despite their low price! All the salespeople were very friendly, and showed a real desire to help, which is nice! You can go there to treat yourself or to give as a gift, the style is really nice.
    1 person found this review helpful 👍

  • 5/5 Audrey B. 8 months ago on Google • 170 reviews
    This is where I FINALLY found my bridal earrings and the brooch for my hair! Simply delighted Reasonable price
    1 person found this review helpful 👍

  • 1/5 Audrey A. 9 months ago on Google • 5 reviews
    I stayed there for 2 minutes just long enough to make a quick purchase! One of the saleswomen, probably the boss, was very, very unpleasant. Two young girls were in front of me; she spoke to them very badly and made faces when the girls looked away. I was very embarrassed by his behavior! I would never set foot there again. It's difficult to get a worse welcome elsewhere. Really a message for this saleswoman, change jobs! And when I see the old comments I am outraged to think that it is probably the same seller who is still there! And of course if I could have put zero I would have done so
    2 people found this review helpful 👍

  • 1/5 Clair’ E. 1 year ago on Google
    Des voleurs!!!! 12h45 j’achète une chaîne en argent, 12h46 encore dans le magasin, souhaitant la porter de suite je la passe autour de mon cou. Le fermoir est cassé!!!! Pas de remboursement, échange ou avoir uniquement !! Pour un truc acheté défectueux 1 minute avant !! Scandaleux !
    2 people found this review helpful 👍

  • 5/5 cédric A. 4 months ago on Google • 64 reviews
    Lots of choice, beautiful jewelry for very affordable prices. Pleasant salespeople
    1 person found this review helpful 👍

  • 1/5 Stephanie G. 6 months ago on Google • 15 reviews
    Bought a pair of earrings and a bracelet...so far so good. Around fifty euros for something fancy anyway. The saleswoman asks me if I want my ticket without further details. I tell him no as is my current tendency.... BUT WHAT A MISTAKE!!!! Two hours after my purchase, I realized that one of the clasps on one of the buckles was broken. I call the store, the saleswoman remembers me well but since I don't have the receipt she can't do anything... it's a joke! 25 euros per pair So either you run away from this store or you check the jewelry before leaving the store and of course you don't leave without your receipt.... that's advice!
    1 person found this review helpful 👍

  • 5/5 Dr. Arifa A. 5 months ago on Google • 8 reviews
    Nice collections.
    1 person found this review helpful 👍

  • 5/5 Virginie G. 9 months ago on Google • 7 reviews
    Pleasant and warm welcome. Special mention for the manager and her saleswoman Anaïs, who provided very good advice. We are delighted with our purchases and will happily come back. Thanks again 🥰
    1 person found this review helpful 👍

  • 5/5 Alexia-Marie A. 4 months ago on Google • 3 reviews
    Very warm welcome, never any problems with Bijoux Brigitte products, very good quality/price ratio for costume jewelry! A responsive manager and very good advice! If you need advice ask “Gwen”!
    1 person found this review helpful 👍

  • 1/5 Nenedjo 3. 2 years ago on Google
    J’ai acheté une paire de boucle d’oreilles chez eux, Depuis un moment je recherche la même quand je viens on me dit oui revenait souvent on a souvent des arrivages. Je reviens aujourd’hui et je tombe sur une vendeuse qui me dit possible de les commander quand elle demande à sa responsable qui est très très agressif qui me dit vous pouvez les chercher sur Internet. Mais elle n’y sont pas. Vraiment dégoûté de l’accueil.
    1 person found this review helpful 👍

  • 1/5 Elodie R. 1 year ago on Google
    Mauvaise expérience Ça doit être le pire Bijou Brigitte de France en terme de relation client, je n'y reviendrai plus

  • 5/5 Christelle C. 5 years ago on Google
    Une boutique où l'on trouve plein de petits bijoux très chics à petits prix. Les vendeuses se mettent en quatre pour vous satisfaire, et ce, avec le sourire ! Une adresse à retenir

  • 5/5 nathalie e. 1 year ago on Google
    (Translated by Google) There are always lovely costume jewelry and hair accessories in this shop. In addition, these accessories are durable. The vendors are nice. (Original) Il y a toujours de jolis bijoux fantaisies et accessoires pour les cheveux dans cette boutique. De plus ces accessoires sont durables. Les vendeuses sont agréables.

  • 5/5 Monnier F. 1 year ago on Google
    Les vendeuses et la responsable sont charmantes. Agréables, souriantes, avenantes. Qu'il est bon d'aller dans votre boutique. Merci

  • 2/5 Mathilde P. 11 months ago on Google
    Bijoux acheté ce jour. Je le passe au poignet pour la suite de la journée, il se casse déjà. Très déçu. 2 étoiles pour l’accueil dans le magasin.

  • 1/5 Louisa M. 2 years ago on Google
    (Translated by Google) If I could put zero ... that would be with great pleasure .. I went there last week to buy items ... the saleswoman does not say hello at 10:30 am and she is vulgar !!! !!!! was talking with a friend or a member of her family when there are several people in the store ... and I witnessed a scene where a little girl dropped articles oddly enough. reacted but not very nicely ... gentlemen and ladies the managers have the decorum to hire competent people ... and you Madame quickly change jobs. you are not made for that really ..A good hearer . (Original) Si je pouvais mettre zéro ...ça serait avec grand plaisir ..J'y suis allée la semaine dernière pour acheter des articles ...la vendeuse ne dit pas bonjour a 10h30 du matin et elle est d'une vulgarité !!!!!!!a parler avec une amie ou un membre de sa famille alors qu'il y a plusieurs personnes dans le magasin ...et j'ai assisté à une scène ou une petite fille a fait tomber des articles bizzarement ça l'a fait réagir mais pas très gentiment...messieurs et mesdames les responsales ayez la bienséance d'embaucher des personnes compétentes ...et vous Madame changez vite vite de métier .vous n'êtes pas faites pour ça vraiment ..A bon entendeur.

  • 5/5 juuu m. 1 year ago on Google
    Malgré les avis je trouve les vendeuses top, l’accueil et sympa et assez good vibes! Malgré que les vendeuses parlent entre elle, nous savons qu’elles restent dispo en cas de questionnement!

  • 1/5 Seluj 1 year ago on Google
    Impossible de récupérer un droit de 20% sous présentation d’un papier et de la carte mais sans mail incapable de faire quoi que ce soit, même avec un support avec marquer 20% et la date, triste accueil et aucune amabilité bien dommage ceux d’autre ville sont plus agréables, bonne continuation

  • 3/5 MOLLARET C. 1 year ago on Google
    Bonjour, Nous vous invitons à éteindre les enseignes de votre magasin dès la fermeture, pour plusieurs raisons : - Cela représente une perte d'énergie inutile et contribue au gâchis énergétique ; - En cette période de crise climatique, nous devons tous réduire notre empreinte carbone ; - De plus, vous risquez jusque 7500€ d'amende (depuis la nouvelle loi d'octobre encore peu connue).

  • 5/5 Ajda Y. 2 years ago on Google
    Vraiment une belle boutique il ont vraiment de belle chose la gérante étais top

  • 5/5 Tabea G. 6 years ago on Google
    (Translated by Google) The employees are very helpful and competent! One of them advised me in German without the slightest French accent. She helped me find the right size for my finger without hesitation while several other jewelry stores refused to help me. Also, the jewelry is gorgeous! (Original) Les employés sont très serviables et compétents! L'une d'eux m'a conseiller en allemand sans le moindre accent français. Elle m'a aidé à trouver la bonne taille de mon doigt sans hésiter tandis que plusieurs autres bijouteries ont refusé à m'aider. De plus, les bijoux sont magnifiques!

  • 4/5 addenda espace i. 1 year ago on Google
    (Translated by Google) Cave of Ali Baba... costume jewelry (Original) Caverne d Ali baba...du bijoux fantaisie

  • 5/5 Coco 6 months ago on Google • 1 review
    Adorable team, attentive to customers and professional..and very nice jewelry....a return to this store is essential for Christmas gifts 🎄
    1 person found this review helpful 👍


Call +33 9 67 31 74 08 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Service options
    • ✓️ In-store shopping

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