(Translated by Google) I did not sleep there, however, excellent reception from the receptionist. The place looks clean and healthy to me. The tables were set. A welcoming bar with piano. (Original) Je n'y ai pas dormi, par contre, excellent accueil de la réceptionniste. L'endroit m'a l'air propre et sain. Les tables étaient dressées. Un bar, avec piano, bien accueillant.

(Translated by Google) Not really what you expect from a 3 star. But the hotel is well placed (Original) Pas vraiment ce qu'on attend d'un 3 étoile. Mais l'hôtel est bien placer

Very nice, and comfortable. Would be nice if there were a pool. Staff were friendly and helpful, but service did take some time occasionally (was cut off from room service after waiting twice). Would stay again.

(Translated by Google) Relatively good overall. The room service is perfect the responsiveness of the staff is almost perfect. Spa bath problem but otherwise overall performance in line with expectations. Attentive staff and ideally located in Lyon. (Original) Ensemble relativement bon. Le service de chambre est parfait la réactivité du personnel est presque parfaite. Problème de baignoire spa mais sinon dans l’ensemble prestation conforme au attentes. Personnel à l’écoute et idéalement situé dans Lyon.

Very large rooms and really comfortable. It’s a modern building that makes it soundproof and quiet. The bathroom almost feels luxurious and had everything you need for a short stay. Breakfast is perfect and the service is good. Price is more than fair.

The room was ok; the bathtub was not well cleaned. The service is ok; we didn’t pass enough time to be able to judge it appropriately. There was only one elevator working; making it trickier to pass from a level to another one. As of for the location it seems like it is well placed; there is a big parking place around the hotel for the amount of 15 EUR per night if you pay at the hotel. The breakfast was ok too but sometimes it would be full and they were not able to accommodate everyone; that was unfortunate as we would see people waiting for others to finish before entering in.

Beautiful location! Picture is of the view from my window. Walking distance to quite a few dining options, the bus stop, and a beautiful park. The staff was super friendly and helpful!

(Translated by Google) Hotel very well placed and covered and closed parking. Good services even if the breakfast is a bit expensive for the choice offered. (Original) Hôtel très bien placé et parking couvert et fermé. Bonnes prestations même si le petit-déjeuner est un peu cher pour le choix proposé.

rooms were super comfortable and quiet. only sad part was the empty fridge we had. but overall we had good , quiet time there

(Translated by Google) The room we had was not soundproofed. Given the number of bars and traffic, we were only able to sleep 3 hours (we were on the street side). Price of the hotel ok, good reception, very clean and good quality. Regarding breakfast, it is quality. However, it would be nice to remove the plastic cups while there are glasses. This is also the case in the rooms. This is not helpful and it would be consistent with the message of awareness of washing towels. (Original) La chambre que nous avions n'était pas insonorisée. Vu le nombre de bars et la circulation, nous n'avons pu dormir que 3h (nous etions coté rue). Prix de l'hotel correct, bon accueil, très propre et bon standing. Concernant le petit-dejeuner, il est de qualité. Cependant, il serait appréciable de supprimer les gobelets en plastique alors qu'il y a des verres. C'est aussi le cas dans les chambres. Ce n'est pas utile et ce serait en cohérence avec le message de sensibilisation au lavage des serviettes.

(Translated by Google) Great downtown location, nice rooms, average breakfast (Original) Ottima posizione in centro, belle le camere, colazione nella media

(Translated by Google) Clean and tidy I recommend. (Original) Czysty i zadbany polecam.

(Translated by Google) A hotel that is located between the old town of Lyon and its peninsula .. a friendly and relaxed atmosphere .. very good relationship quality price .. (Original) Un hôtel qui se situe entre la vieille ville de Lyon et sa presqu'île..une ambiance conviviale et décontractée.. très bonne relation qualité prix..

(Translated by Google) Excellent hotel in a historic building very well restored despite a tired facade. Great views of the Saone. Very comfortable rooms with jet baths. Excellent breakfast. Lovely staff. To recommend. (Original) Excellent hotel dans un bâtiment historique tres bien restauré malgré une façade fatiguée. Superbes vues sur la Saône. Chambres tres confortables aves baignoires a jets. Excellent petit dejeuner. Personnel charmant. A recommander.

(Translated by Google) Very correct (Original) Très correct

(Translated by Google) nice for a 3 star room, for against parking comprising only 4 places, so as you say that we should not count on it. (Original) Chambre sympa pour un 3 étoiles, par contre parking ne comprenant que 4 places, alors autant vous dire qu'il ne faut pas compter dessus.

(Translated by Google) Simple, clean hotel, nice, helpful staff (Original) Einfaches, sauberes Hotel, nettes, hilsbereites Personal

(Translated by Google) Charming hotel with an ideal location in Old Lyon. You can enjoy the free breakfast under a glass roof. Only downside, impossible to operate the whirlpool, system that proved to be poorly cleaned once the bathtub filled elsewhere ... Too bad because the room had all the amenities (TV, fridge, safe, wardrobe, hairdryer ...) (Original) Charmant hôtel avec une localisation idéale dans le Vieux Lyon. On pourra profiter du petit déjeuner gratuit sous une verrière. Seul bémol, impossible de faire fonctionner le bain à remous, système qui s'est révélé mal nettoyer une fois la baignoire rempli d'ailleurs... Dommage car la chambre présentait toutes les commodités (télé, frigo, coffre, armoire, sèche cheveux...)

(Translated by Google) super friendly staff, spacious room and very clean. The good breakfast was very good! I recommend ! And we will return! (Original) Personnel super accueillant, Chambre spacieuse et très propre. Le petit déjeuné était très bon ! Je recommande ! Et nous reviendrons !

(Translated by Google) Friendly staff, hearty breakfast, nice decor and room (Original) Personnel aimable, petit dej copieux, belle deco et chambre

(Translated by Google) The location is ideal for visiting the picturesque sites, the very clean and fairly spacious room with a view of the Saône. Very attentive and attentive staff, we recommend without reservation. Everything was perfect. (Original) La situation est idéale pour visiter les sites pittoresques, la chambre très propre et assez spacieuse avec vue sur la Saône . Le personnel très prévenant et attentif, nous recommandons sans réserve. Tout a été parfait.

No priority check inn for platinum members. Not enough staff and rude. No benefits what so ever for elite customers and no information of even where to park. No bellman no nothing. Had to ask them for our amenity, the only good thing was the awesome bartender who tried to help every way he could even with luggage. Room was clean and room service person was nice. But front desk has to be the worse I’ve encountered in a while especially the guy working which I think he was the manager the tall white guy. Also we are busy and don’t have enough staff is not an excuse you can use when someone pays for a room. You charged me 100 percent no reason to not receive 100 percent service. On top of that wake up today and you double charged me for the points I used. 2 months later I am also filling an official complaint with IHG this is unacceptable.

I stayed for 2 nights, it offers real 4 stars rooms. Excellent location with 5 iron 6 restaurants and bars within few meters distance. Front desk was busy the day I arrived but I got a welcome service. The view from my room's window was magnificent

Comfortable Beds, Excellent staff and buffet breakfast. Adequate room size for Lyons. The only true negative is the parking that is not part of the hotel has a very narrow entrance.

Nice and clean. Bus station just three to five minutes walk. Can take buses to most of the attractions. Restaurants, casino and cinema nearby. Very nice neighborhood. A large park just beside hotel.

During my stay, everything was below average, especially the quality of breakfast. It looked as if they wanted to get the maximum profit with minimum cost. Personnel was totally demotivated and uninterested.

Lyon is a city different from Paris, 3 main characteriaric of Lyon, weather is more warmer, people dress more casual, place is more cleaner. Crowne Plaza Lyon is a Nice hotel with wonderfull city and river view, friendly and helpful staff, many restaurants around.

Small hotel but nice rooms and nice view on the tête d'or parc. You can take C1 bus to go directly to Part Dieu train station

This hotel is very hard to score. It was good and bad at the same time. Rooms - big and nice but mine was very smelly and it was hard to be inside without window opened. We took double but the beds were not separate what was also a problem. Breakfast - rich selection but the tables were dirty and sticky. Hotel near congress center and public communication.

1-star review. I was charged TWICE, weeks after my checkout was done. I spoke to the hotel management who assured me they had a “technical error” on the day of checkout with their billing system.. Then I was charged again a week after. Very sketchy excuse and behavior. I had to file a dispute with my bank. I’ll never stay here again!

Choose this hotel as it was close to where I was working. Staff were friendly and helpful, especially the barman. Small bar menu but plenty of bars/restaurant nearby, but they were very quiet, but then it was January. It is very easy to get a taxi to other parts of the city.

Location is good in the convention centre and close to city centre as well - 4 min uber drive or 10 in an electric scooter. Next to the river and a large park. Not many breakfast choices next to the hotel so book with breakfast. The staff is nice and helpful. Exec rooms are large and new.

Excellent service, good food and drinks and big comfortabele rooms. The restaurant manager (i think) David was especially kind and helpfull. We will be back next year.

Stayed here in March 2023 as Morrissey was playing at the venue opposite the hotel. The staff were fantastic especially David on the bar and restaurant who was exceptional during our stay.

I had a wonderful stay at the Crowne Plaza Lyon Hotel. The check-in process was friendly and efficient, thanks to David who also gave me great local recommendations, showcasing the various amenities available on site, including the gym. The room was cosy, and the bed was very comfortable. Lovely dinner on the terrase, friendly waiter David made great suggestions and everybody was happy with the meal choice. Highly recommended!

Absolutely wonderful hotel with exceedingly helpful staff. Particular mention of Jack on reception who welcomed us with excellent language skills and sorted out our rooms immediately for us. His welcome really made our day and we will certainly stay in the hotel again next time we are in Lyon.

Good for the travellers attending the convention centres, it is a 30-minute walk from the city centre. Breakfast was satisfactory, the most impressive catch was the fruit basket and detox water at the entrance. The staff is quite friendly and smiling people. It is a quiet place with lovely safety.

(Translated by Google) Large and comfortable room. Very well placed (Original) Chambre vaste et confortable. Très bien placé

(Translated by Google) Location, welcome, perfect services. Nice comfortable room Very nice stopover to visit Lyon! (Original) Emplacement, accueil, services parfaits. Belle chambre confortable Très belle étape pour visiter Lyon!

(Translated by Google) Excellent service, very friendly staff, good location in Lyon, I recommend! (Original) Excellent service, personnel très sympa, bon emplacement sur Lyon, je recommande !

(Translated by Google) Very pretty hotel. Well received, clean room with a view of the Saône, well soundproofed. The TV has pay channels like Bein Sports, I recommend. (Original) Très joli hôtel. Bien accueilli, chambre propre avec vue sur la Saône, bien insonorisé. La TV dispose des chaînes payantes comme Bein Sports, je recommande.

(Translated by Google) Dream location, attentive staff and very comfortable rooms. The Phenix hotel welcomed us despite the health crisis while respecting barrier gestures. A charming hotel not to be missed! (Original) Emplacement de rêve, personnel aux petits soins et chambres très confortables. L'hôtel Phenix nous a accueilli malgré la crise sanitaire tout en respectant les gestes barrières. Un hôtel de charme à ne pas louper !

(Translated by Google) Very comfortable hotel, with a central location! The staff are very friendly and the rooms spacious, I highly recommend! (Original) Hôtel très confortable, avec un emplacement central ! Le personnel est très aimable et les chambres spacieuses, je recommande vivement !

(Translated by Google) Well accessible, very warm welcome. At the service of the customer. The room and the bathroom are very clean. A varied and good breakfast. I highly recommend this Le Phénix Hotel. (Original) Bien accessible, accueil très chaleureux. Au service du client. La chambre et la salle de bain et bien propre. Un petit déjeuner varié et bon. Je recommande vivement cette Le Phénix Hôtel.

(Translated by Google) Friendly and helpful staff. Impeccable cleanliness. Well located. To redo (Original) Personnel chaleureux et disponible. Propreté irréprochable.Bien situé. À refaire

(Translated by Google) A warm and perfect welcome. Professional and so friendly at the same time. Thank you, Clement. Hotel that I recommend. (Original) Un accueil chaleureux et parfait. Professionnel et si aimable à la fois. Merci Clément. Hôtel que je recommande.

(Translated by Google) Very good hotel. Perfect welcome. (Original) Très bon hotel. Accueil parfait.

(Translated by Google) out of 3 rooms booked, only one matched the photos. The 2 others who offered us were with living room and toilet on the ground floor and the bed on the mezzanine with very steep stairs. Impossible to go to the toilet during the night. So on request we were changed rooms: one was good and the other large but very dated with stained carpet (no carpet on any photo). (Original) sur 3 chambres réservées une seulement correspondait au photos. Les 2 autres qui nous ont proposés était avec séjour sdb et toilettes en rdc et le lit au mezzanine avec des escalier très raides. Impossible aller au toilettes pendant la nuit. Donc sur demande on nous a changé de chambres: une était bien et l'autre grande mais très vieillotte avec moquette tâchée (pas de moquette sur aucune photo).

(Translated by Google) Very good stay at the Hotel, the location is great for visiting as much as possible on foot and therefore returning to the hotel during the day. The staff are very pleasant and bend over backwards for us, always with a smile. Excellent value ! Not to mention the spa bath which was welcome in the evening. (Original) Très bon séjour à l'Hôtel, l'emplacement est super pour visiter un maximum à pied et donc revenir à l'hôtel en cours de journée. Le personnel est très agréable et se plie en 4 pour nous ,toujours avec le sourire. Excellent rapport qualité prix ! Sans parler de la baignoire balnéo qui était la bienvenue le soir.

(Translated by Google) Top hotel (Original) Hôtel au top

(Translated by Google) An exceptional setting, an optimum quality-price ratio and a welcome "with little care". I highly recommend! (Original) Un cadre exceptionnel, un rapport qualité-prix optimum et un accueil " aux petits soins ". Je recommande vivement!

Personnel competent, aimable, à l'écoute du client. Super ! Idéal pour la visite de Lyon. À 2 pas du centre !

A bit beyond it's prime but charming hotel in a great location in the old town.

Very friendly and professional staff, well located, great value for money

(Translated by Google) Hotel with lots of charm, and large rooms. friendly staff and attentive to the client. lunch room a bit small (Original) Hôtel avec beaucoup charme, et de grandes chambres . personnel sympathique et à l'écoute du client.salle du déjeuner un peu petite

(Translated by Google) Good location! (Original) Bon emplacement !

(Translated by Google) Hotel very well located, the staff is available and attentive, spacious room very clean and very well equipped, I recommend (Original) Hôtel très bien placé, le personnel est disponible et à l'écoute, chambre spacieuse très propre et très bien équipé, je recommande

(Translated by Google) A first in a French three star🇫🇷 Worth a visit, very charming and timeless The font elevator is a bit tired ... Please let it go ^^ (Original) Une première dans un trois étoile français🇫🇷 Ça vaut le détour, très charmant et intemporelle L'ascenseur du font est un peu fatigué... Laissez le partir svp ^^

(Translated by Google) Good location, not overpriced, very clean, friendly staff. On the other hand, not necessarily space in their garage ... (Original) Bien situé, pas hors de prix, très propre, personnel sympa. Par contre pas forcément de place dans leur garage...

(Translated by Google) Lovely hotel. The room was spacious and the welcome pleasant. The meeting room is large and well insulated. (Original) Charmant hôtel. La chambre était spacieuse et l'accueil agréable. La salle de réunion est grande et bien isolé.

(Translated by Google) The rooms are well renovated, clean and modern. The reception has not yet been refreshed. The hotel is ideally located in the old town for sightseeing. Paid 109 a large executive room of 20/25 m2 with 180 bed and window overlooking patio so quiet. 2 small snags, air conditioning with very noisy blower and I pointed out that there was no cushion cover under the pillowcases. We had breakfast in the room for health reasons. (Original) Les chambres sont bien rénovées, propres et modernes. La réception n'a pas encore été rafraîchie. L'hôtel est situé idéalement dans la vieille ville pour visite. Payé 109 une grande chambre exécutive de 20/25 m2 avec lit de 180 et fenêtre donnant sur patio donc calme. 2 petits hic, climatisation avec soufflerie très bruyante et j'ai signalé qu'il n'y avait pas de protège coussin sous les taies. Nous avons eu le petit dejeuner en chambre pour raison sanitaire.

(Translated by Google) Nice hotel in a good location with good service (Original) Bel hôtel bien placé avec un service de qualité

(Translated by Google) Hotel well located, staff very helpful and very correct price for the standard of the rooms. The bathroom is a big highlight of the room. I recommend. (Original) Hotel bien situé, personnel très disponible et tarif très correct pour le niveau des chambres. La salle de bain est un gros point fort de la chambre. Je recommande.

(Translated by Google) Well located. We paid € 93 for the room so it was cool (Original) Bien situé. On a payé la chambre 93€ donc c.etait cool

(Translated by Google) Traditional hotel with a little old-fashioned cachet (glass roof, tiling) Very good welcome (friendliness and professionalism), impeccable cleanliness and covid protocol, quiet room on the patio side, with a pleasant surprise: whirlpool tub. Hearty buffet breakfasts included in the price of the room 99euros for 2. I recommend👍👍 (Original) Hôtel traditionnel avec un petit cachet à l'ancienne(verrière, carrelage) Accueil très bien (amabilité et professionnalisme), propreté et protocole covid impeccable, chambre côté patio au calme, avec une agréable surprise : baignoire à remous. Petits déjeuners copieux buffet compris dans le prix de la chambre 99euros pour 2. Je recommande👍👍

(Translated by Google) I work for a residence under contract with this hotel. I sent 2 clients after seeing with the receptionist to book the rooms. They sold them in the meantime and kicked the two customers out at 2 a.m. I am deeply shocked that such behavior is possible between fellow hoteliers and towards clients. (Original) Je travaille pour une résidence en contrat avec cet hôtel. J'ai envoyé 2 clients après avoir vu avec le réceptionniste pour réserver les chambres. Ils les a vendus entre-temps et à mis à la porte, à 2h du matin, les deux clients. Je suis profondément choquée qu'un tel comportement soit possible entre collègues hôteliers et envers les clients.

(Translated by Google) Good hotel, pleasant staff, great location in relation to the old town (Original) Bon hôtel, personnel agréable, très emplacement par rapport à la vieille ville

(Translated by Google) Parking advertised in their pub, non-existent, breakfasts at 14 € !!!!!!! Foutage of royal mouth. (Original) Parking annoncé dans leur pub, inexistant, petits déjeuners à 14 € !!!!!!! Foutage de gueule royal.

(Translated by Google) Pleasant family room, well located hotel, tt is by foot or transport. Good welcome. (Original) Chb familiale agréable, hotel bien situé, tt se fait à pied ou transport. Bon accueil.

Nice hotel in an excellent location. Friendly staff. Room needed a little redecoration. Arrive early 2pm and If lucky hotel has very close secure parking, 4 spaces, €19 per day. Other options are on street or 7 minutes walk across river.