GEOX SHOP LYON Herriot image

GEOX SHOP LYON Herriot

Womens clothing store Shoe store Mens clothing store

Italian outfitter for men, women & kids, known for its waterproof/breathable shoes & apparel. People often mention store, shoes, pour, magasin, nous, boutique, shop,


Address

59 Rue du Président Édouard Herriot, 69002 Lyon, France

Website

www.geox.com

Contact

+33 4 72 64 98 55

Rating on Google Maps

3.70 (123 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 7 pm
  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm
  • Saturday: 10 am to 7 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: store (18) shoes (14) pour (12) magasin (7) nous (7) boutique (7) shop (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Michèle J. 6 months ago on Google • 17 reviews
    I really like the Geox brand which is quality with comfortable and breathable shoes (perfect for sensitive or non-sensitive feet). And the shoes are also aesthetically refined. The store is well laid out, there is choice and good advice. I bought all my Geox city sneakers and can't wait to buy the boots I spotted. I recommend.
    3 people found this review helpful 👍

  • 1/5 Farrokh G. 6 months ago on Google • 42 reviews
    Worst Geox store you can find! As much as the brand I love and have used for years, so does this store.. I bought shoes for my wife and the size wasn't right for her in the end, and they didn't change because the shoes were worn once!!! Avoided 100% Modification after the store's response: I love your notion of confidentiality for customers, that you display here that part of my purchase was with a gift voucher!!! I will avoid your store and do my shopping online, it will be more practical and less hassle with sellers!
    2 people found this review helpful 👍

  • 5/5 Fabrice N. 10 months ago on Google • 40 reviews
    Great welcome from the store manager. Waiting managed with kindness and efficiency... with a smile and more. So rare these days. Well done !
    2 people found this review helpful 👍

  • 5/5 Guillaume M. 3 months ago on Google • 14 reviews New
    A warm welcome and good advice from sellers. The store is very well managed, I will come back
    2 people found this review helpful 👍

  • 5/5 Carole S. 5 months ago on Google • 3 reviews
    Very nice home. I recommend this store. Never disappointed, top product.
    2 people found this review helpful 👍

  • 5/5 Jean Michel V. 1 year ago on Google
    (Translated by Google) I appreciate this brand for years for its quality & comfort. the welcome in this store is very warm; the saleswoman is very professional & remains attentive to the customer. (Original) J'apprécie cette marque depuis des années pour sa qualité & son confort. l'Accueil au sein de ce magasin est des plus chaleureux ; la vendeuse est très professionnelle & reste à l'écoute du client.
    2 people found this review helpful 👍

  • 5/5 stephane a. 4 months ago on Google • 39 reviews
    Very well received and well advised. I have a pair of comfortable shoes that I bought for my son's wedding and that I wear every time I go out.
    1 person found this review helpful 👍

  • 3/5 TseMing L. 4 years ago on Google • 75 reviews
    Good shoes. Nice shop. But feels understaffed with only one salesperson.

  • 1/5 alexandra d. 1 year ago on Google
    (Translated by Google) Closes at 7pm but curtain down at 6.45pm with staff inside looking at us and coming out to tell us they have "instructions". WHY NOT JUST DISPLAY THE CLOSING TIME AT 6.45 PM ??????? (Original) Ferme à 19h mais rideau baissé à 18h45 avec personnel à l’intérieur qui nous regarde et sort pour nous dire qu’ils ont « des instructions ». POURQUOI NE PAS AFFICHER L’HEURE DE FERMETURE A 18H45 TOUT SIMPLEMENT ???????
    1 person found this review helpful 👍

  • 5/5 Thierry R. 2 years ago on Google
    (Translated by Google) Another well worn but well used pair of Geox. I'm going back to get a pair as soon as possible to take advantage of the wonderful welcome and professionalism of this shop. (Original) Encore une paire de Geox bien usée mais bien utilisé . Je retourne en chercher une paire dès que possible pour profiter du formidable accueil et professionnalisme de cette boutique .
    1 person found this review helpful 👍

  • 1/5 Jp M. 2 years ago on Google
    (Translated by Google) A haughty manager, who has poor communication. Familiar language. Who took the liberty of sending my 75-year-old mother packing. As she came to make an exchange. Supposedly the pair of shoes has been worn. What is wrong. I asked him to show me the wear. No explanation other than no!! Waiting to hear from a manager. The law stipulates an exchange or refund within 15 days!! I'm waiting for the sequel because I'll stop there. A company of this name with an international reputation treat customers this way. Never seen !! (Original) Une responsable hautaine, qui a une mauvaise communication. Langage familier. Qui s'est permis d'envoyer balader ma mère de 75 ans. Alors qu'elle venais effectuer un échange. Soit disant la paire de chaussure a été porté. Ce qui est faux. Je lui ai demandé de me montrer l'usure. Aucune explication a part non !! Jattends des nouvelles d'un responsable. La loi stipule un échange ou remboursement dans les 15 jours !! J'attends la suite car je vais en rester là. Une entreprise de ce nom avec une renommée internationale traiter des clients de cette façon. Du jamais vu !!
    1 person found this review helpful 👍

  • 1/5 ANNE C. 1 year ago on Google
    (Translated by Google) I am extremely unhappy. I bought shoes. They did not have the size so ordered but did not receive zero home delivery. I called the store and I had a salesman who stalked me all afternoon. He had to call me back just to inform me of the relay point where they were. He was not even able to call me back or inform me and he even told me that he had called me back and left a message, which is false. I called again at the end of the afternoon but still no information from him. (Original) Je suis extrêmement mécontente. J'ai acheté des chaussures. Ils n'avaient pas la pointure donc commandé mais pas reçu livraison nul à domicile . J'ai appelé le magasin et j'ai eu un vendeur qui m'a balade toute l'après midi. Il devait me rappeler juste pour m'informer du point relais ou elles étaient. Il n'a même pas été capable de me rappeler ni me renseigner et même il m'a affirmé qu'il m'avait rappeler et laisser un message, ce qui est faux. J'ai rappelé en fin d'après-midi mais toujours pas de renseignements de sa part.
    1 person found this review helpful 👍

  • 1/5 Fredo B. 4 months ago on Google • 14 reviews
    Hello, the saleswoman doesn't take care of us at all, she brings you the boxes of shoes and returns to discuss with her colleague. It was 10/23/2023

  • 1/5 Mona M. 6 months ago on Google • 13 reviews
    The seller assured me that the leather shoes will expand but they won't after wearing them for a week in the clean apartment. But they do not accept to exchange them. The sellers behave badly towards us. My family has been your customer for 20 years! I'm really sorry for your customer service. I strongly advise against all stores. I changed my opinion after your response: Just one time at your place is enough! The salespeople hesitated to print our receipt and asked us to leave the store! Look at the photos! I have to throw my socks in the trash after each use of the shoes! My feet became black and dirty! Awesome ! What quality! I prefer to buy them from Shein or Wish!

  • 5/5 Jeremie P. 4 years ago on Google • 5 reviews
    Thanks to All the team and in particulary Eliezer ! He was an amazing seller and he knows how to find what you expect ! Thanks man !

  • 5/5 Sandra V. 2 years ago on Google
    (Translated by Google) Boot purchase made this month. The shop was full, the male sales staff were able to manage customers properly. Pleasant and helpful. This type of welcome is very pleasant. (Original) Achat de botte effectuée ce mois ci. Boutique pleine, les vendeurs hommes ont su gérer les clients comme il fallait. Agréable et serviable. Ce type d’accueil est fortement agréable.

  • 1/5 Mohamed D. 1 year ago on Google
    (Translated by Google) Very disappointed with the staff. The manager is really not professional we went to the store with my wife at the beginning of the week when we entered the store the salesman was too busy hugging and kissing his friend who had come to visit him he spoke very loudly and completely ignoring and neglecting us is that after only a young woman came down and was able to welcome us as it should be young woman with whom my wife was able to put on her shoes at the Printemps gallery and advised us to come to the store to the male side. Also the floor in the shop is damaged it's almost dangerous it's a shame the shop is beautiful and well placed. But above all change the staff who are not even able to say hello too busy with friends and their phone (Original) Très déçu du personnel . Le responsable n’es vraiment pas professionnel nous sommes allez en boutique avec ma femme en début de semaine au moment où on rentre dans le magasin le vendeur trop occupé à prendre dans ses bras et embrasser son ami venu lui rendre visite il parlait super fort et nous a complètement ignorer et délaisser c’est qu’après seulement une jeune femme est descendu et a pu nous accueillir comme il se doit jeune femme chez qui ma femme a pu se chausser à la galerie printemps et nous a conseiller de venir en boutique pour le côté homme . Aussi le sol en boutique est abîmé c’est presque dangereux c’est dommage la boutique est belle et bien placé . Mais surtout changer le personnel qui n’est même pas capable de dire bonjour trop occupé avec des amis et son téléphone

  • 1/5 Valérie B. 1 year ago on Google
    (Translated by Google) I had excellent memories of this shop for its hospitality and customer service. But what a disappointment. Team overwhelmed beyond 2 customers, no advice, we have to call them back to try models. Moreover, although the store has been redone, it is very poorly organized. Not to mention the floor that does not hold and slips. I won't be going back there again (Original) J’avais un excellent souvenir de cette boutique pour son accueil et service client. Mais là quelle déception. Équipe débordée au delà de 2 clients, aucun conseil, on doit les rappeler pour essayer des modèles. De plus bien que le magasin ait été refait il est très mal organisé. Sans parler du sol qui ne tient pas et qui glisse. Je n’y reviendrai plus

  • 1/5 Xavier R. 1 year ago on Google
    (Translated by Google) I bought in November, as I do every year, for shoes as well as winter clothes in this point of sale rue Edouard Herriot for my wife an anorak down jacket in November from a saleswoman who opened it for me specially the store a little before the opening because I told him through the window that I was in a hurry. Excellent welcome, friendly, professional etc... I therefore benefited from a small reduction voucher (very minimal €8) on an upcoming purchase which was specified to me in December. I'm going to the store this morning, to take advantage of this voucher, there are no small profits, I'm not going to teach it to a tradesman. I speak to a boy, being the manager of the store, a salesman or even the security man, which could explain his attitude somewhat, who, checking the voucher, tells me that we are on 19/12, the voucher whose deadline was erased stipulated 18/12. I tell him that as a trade professional, he was not going to take the risk of offending a customer for a discount of 8 euros whose deadline exceeded 10 hours. Well yes, according to him I had an arrogant attitude <<you play the arrogant>> he said to me, and that if I wanted to, I had to go to another store of the brand for future purchases, all this in front of another little saleswoman and a client. I'm sorry, but when I left, myself responsible for dozens of sales people, and carrying a prestigious sign, I said to myself that some franchisees under the aegis of fine brands were lucky not to need this what we used to call and what I still teach about "doing" trade... If it could benefit brands like Camaieu or others in pain and difficulties who need to come back afloat.. . (Original) J'ai acheté en novembre, comme je le fais annuellement, pour les chaussures ainsi que les vêtements d'hiver dans ce point de vente rue Edouard Herriot pour ma femme une doudoune anorak courant novembre auprès d'une vendeuse qui m'a ouvert spécialement le magasin un peu avant l'ouverture car je lui signifiais à travers la vitrine que j'étais pressé. Excellent accueil, aimable, professionnel etc... j'ai donc bénéficié d'un petit bon de réduction (très minime de 8 €) sur un achat à venir qui m'a été précisé courant décembre. Je me rends à la boutique ce matin, pour profiter de ce bon, il n'y a pas de petits profits, je ne vais pas l'apprendre à un commerçant. Je m'adresse à un garçon, étant le responsable du magasin, un vendeur voire le sécurity man ce qui pourrait expliquer un tant soit peu son attitude, qui vérifiant le bon, me dit que nous sommes le 19/12, le bon dont la date limite était effacée stipulait le 18/12. Je lui signifie qu'en tant que professionnel du commerce, il n'allait pas prendre le risque de froisser un client pour une remise de 8 euros dont le date limite dépassait de 10 heures. Hé bien oui, j'avais d'après lui une attitude arrogante <<vous jouez l'arrogant>>me dit-il, et que si j'en avais envie il fallait que je m'adresse à un autre magasin de la marque pour de prochains achats, tout ceci devant une autre petite vendeuse et une cliente. Je suis désolé, mais en repartant, moi-même responsable de dizaines de commerciaux, et porteur d'une enseigne prestigieuse, je me suis dit que certains franchisés sous l'égide de belles marques avaient de la chance de ne pas avoir besoin de ce que l'on appelait et ce que j'enseigne encore de ''faire" du commerce... Si cela pouvait profiter à des marques comme Camaieu ou d'autres en souffrance et difficultés qui eux, ont besoin de revenir à flots...

  • 1/5 Akram D. 1 year ago on Google
    (Translated by Google) Very unpleasant seller who refuses to have the shoes tried on if you don't buy them .. we had the impression of disturbing him while he was talking with his colleague (Original) Vendeur très désagréable qui refuse de faire essayer les chaussures si on les achète pas ..on avait l’impression de le déranger pendant qu’il échangeait avec sa collègue


Call +33 4 72 64 98 55 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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