The store manager is awesome! Thank you for guiding me, I am leaving with my arms full and very happy with my purchases! A real human trader, helpful and with excellent advice! I recommend this store!

(Translated by Google) It doesn't even deserve a star I tell you my experience I enter the shop no one welcome in the shop. A shop not very neat I bought a bag the closure broke after 1 week suddenly I explain to the Saleswoman She tells me she is the manager who for my part not very smiling a little neglected and not very professional. She told me In a deplorable tone that it was I who broke the closure and what could I do, it was neither taken back nor exchanged, I find that unacceptable. And suddenly she gets angry and goes to reserve. I would like to contact the head office A saleswoman tells me that I find all the information on the internet. Really disappointed (Original) Ça mérite même pas une étoile Je vous raconte mon expérience je rentre dans la boutique pas d’accueil personne en boutique. Une boutique pas très soigné j’ai acheté un sac la fermeture c’est cassé au bout de 1 semaine du coup j’explique à la Vendeuse Elle me dit c’est elle la responsable qui pour ma part pas très souriante un peu négligé et pas très professionnel. Elle me dit Sur un ton déplorable que c’est moi qui a cassé La fermeture et quel pouvais rien faire c’est ni repris ni échanger je trouve ça inadmissible. Et du coup elle s’énerve et part en réserve. J’aimerais contacter le siège Une vendeuse me dit que je trouve tout les information sur internet. Vraiment déçu

(Translated by Google) I bought a supposedly new bag at 50€ just out of the store I check the condition of the bag (because I have already been had at their place). Label torn off, white bag filled with black marks. It was obvious that the bag had already been used. So I go back to the store. Of course it was the last copy, the saleswoman offered to clean it in front of me. What I refused I do not pay for an item at this price for a second hand! So I asked for a refund. The saleswoman was not happy she clearly sent me for a walk, threw my money at me and she left in reserve. Without a goodbye or even an apology! More and more stores of this brand but increasingly low quality and terrible staff. Easy to sell bags that are not new to people passing by! (Original) J’ai acheté un sac soit disant neuf à 50€ à peine sortie du magasin je vérifie l’etat du sac (car je me suis déjà fait avoir chez eux). Étiquette arrachée, sac blanc rempli de traces noires. Il était évident que le sac a déjà été utilisé. Je retourne donc dans le magasin. Bien sûr c’était le dernier exemplaire, la vendeuse m’a proposé de le nettoyer sous mes yeux. Ce que j’ai refusé je ne paye pas un article à ce prix pour une seconde main! J’ai donc demandé un remboursement. La vendeuse n’était pas contente elle m’a clairement envoyer balader, m’a balancé mon argent et elle est partie en réserve. Sans un au revoir ni même des excuses ! De plus en plus de magasins de cette enseigne mais une qualité de plus en plus basse et un personnel excrecrable. Facile de vendre des sacs qui ne sont pas neufs à des personnes de passage !

(Translated by Google) Today at 5 p.m. I was very disappointed with the checkout service, which was not at all polite in its way of addressing me. I used to buy from them sometimes but this person at the checkout no longer makes me want to set foot there again. When the customer speaks to you and behaves with respect, you have a duty to be friendly or at least polite in the way you speak to him at the checkout. Leave your problems at home before coming to work, especially in a B to C business, with your colleagues you can choose not to be nice, but with a respectful customer, be nice. (Original) Aujourd’hui à 17h j’ai été très déçu du service de caisse qui a eu un comportement pas du tout polis dans sa manière de s’adresser à moi. J’ai l’habitude d’acheter chez parfois mais cette personne à la caisse ne me donne plus du tout envie d’y mettre pied à nouveau. Lorsque le client vous parle et se comporte avec respect vous avez le devoir d’être aimable ou tout au moins polis dans la manière de lui parler à la caisse. Laissez vos problèmes chez vous avant de venir travailler surtout dans un business B to C, vis à vis de vos collègues vous pouvez choisir de ne pas être sympa mais vis à vis d’un client respectueux soyez agréable.

I'm a fan of their backpack and their watch. It's a brand that I'm a fan of. I recommend. The La Défense store is very well stocked. I took advantage of the discounts thanks to the winter sales.

[A long story but worth reading. The moral of the story is that we must recognize that poor quality always ends up disappointing us] Used to the Sometimes store for almost 4 years, I very regularly buy all of my bags and jewelry here for my loved ones and myself. Today, a big disappointment from the store. We are told that they are supposedly making a "gesture" by exchanging a defective watch purchased last December and still under warranty (against a watch that is absolutely nothing like the first). The initial watch has been worn twice and the screen has become almost invisible. We first decide to take the watch back to a very competent watchmaker. He explains to us that he cannot change the window and that in reality it is a major manufacturing defect, that the window was poorly fixed, that by opening everything will break and that the air passes and brings in dust. Thus the window and the mechanics are affected. Fortunately, having a guarantee at Sometimes we decide to bring the watch back! Firstly we are told that the warranty will not work because it is not a “mechanical” problem. We explain that this is a manufacturing defect confirmed by a watchmaker. But a priori manufacturing defects are not part of the warranty at Sometimes... WHAT A GOOD JOKE. Secondly, we brought back the watch, the box, the warranty and the bar code which was slipped into the box to find the purchase (I was not given a ticket, the bar code was supposedly sufficient). OR THIS IS NOT ENOUGH. We were asked to provide the EXACT DATE OF PURCHASE as well as the EXACT AMOUNT of this purchase. Ashamed given that it was a gift, I had to give the amount of the gift to my mother... Fortunately, being very organized for my part, I had the date and the exact amount of my purchases that day: 12/19/19 at 7 p.m. for 53.96 E. It is ONLY with this information that the seller finally found the purchase and made the warranty work (which I remind you does not supposedly work). So the company supposedly made us "a commercial gesture" after so much difficulty in getting a defective purchase exchanged... How ironic. What about a person who does not have access to such information regarding their purchase? Finally, I buy here very often. However, the bags have defects in the zippers (3 bags were no longer usable after a year and they are currently rotting in my closet because of this defect). I mentioned this regularly to the sellers but in itself, I always closed my eyes and continued to consume because everything is very pretty and the sellers are friendly. However, you shouldn't expect luxury for the price... You will have understood from all this that I am extremely disappointed by this lack of quality but above all of professionalism. When we produce defective items (made in China, probably by starving children), we must at least have the decency to reimburse customers and not make them believe that we are very nice and that the exchange of a article relates to an exceptional event. Ps: Apparently the brand is Portuguese. If the commentary in French is not understandable for the managers, I will be happy to translate it being bilingual. When you have something to do, hear us quickly! Good luck to the saleswomen (kind and polite; not the others) who are only the weak link in the chain and who then, despite themselves, suffer the thunderbolt of dissatisfied customers. It is now certain that I will cease all purchases from this brand and that I would not hesitate to invite my large network to do the same.

I'm leaving the store, if I could put zero. I would have done it I buy a dress where the price is displayed at €25.99 I pay €29.99 for it I check the receipt on the garment after payment. I see that it is displayed at €25.99 as expected. I therefore request reimbursement of the difference, the saleswoman calls the manager and the manager refuses to sell it to me at the price displayed, I point out to her that I myself work in the business and I know how it happens but she categorically refuses to tell me sell the item at the displayed price!!! And reimburse me without offering an alternative Surprised by your recruitments, I will never set foot in your home again and bad publicity will follow

(Translated by Google) Very disappointed with the service: I bought a suitcase whose closing system broke after 2 or 3 uses. Having no store on site, I was unable to request an exchange for several months. Categorical refusal therefore no guarantee on even defective items... At 70 € we still expect a little quality. It's better to buy a 10€ suitcase at the bazaar, at least, we know why it doesn't last long. I do not recommend at all. (Original) Très déçue par la prestation : j’ai acheté une valise dont le système de fermeture s’est cassé après 2 ou 3 utilisations. N’ayant aucun magasin sur place, je n’ai pu demander d’échange avant plusieurs mois. Refus catégorique donc aucune garantie sur les articles même défectueux... A 70 € on attend quand même un peu de qualité. Il vaut mieux acheter une valise à 10€ au bazar, au moins, on sait pourquoi ça ne tient pas longtemps. Je ne recommande pas du tout.

(Translated by Google) At the end of the day I went to the Sometimes shop located in the Part Dieu station. I found a few items and when I got to checkout... Nobody. The shop was crowded with customers but not a single saleswoman! The minutes pass, I walk around several times... After a good 5 minutes without seeing a member of staff, I end up leaving the place without buying anything. Unacceptable! (Original) En fin de journée je suis passée à la boutique Parfois située dans la gare Part Dieu. J'ai trouvé quelques articles et au moment de me rendre à la caisse... Personne. La boutique était bondée de clients mais pas une seule vendeuse ! Les minutes passent, je fais le tour plusieurs fois... Au bout de 5 bonnes minutes sans apercevoir un membre du personnel j'ai fini par quitter les lieux sans rien acheter. Inadmissible !

Very expensive for poor quality (made in China...). The manager is unfriendly to customers and odious to her staff. To flee. This store shouldn't even exist.

I bought a few weeks ago in the Paris store, I went as a tourist. And when I checked my ticket on the train, I realized that the girl charged me twice for a kimono. I only bought 1 kimono and two earrings. I find this error terrible. Because I clearly know that they won't refund my money since I'm so far away. But I am extremely disappointed with my purchase. Add to that the saleswoman was excessively slow and it was difficult for her to do her job since she had long nails which didn't even allow her to close my bags. I found my experience terrible

Good morning , Very surprised that at 7:30 p.m. your store is already closed and we are already vacuuming while the other stores are open. A welcome that leaves something to be desired and I absolutely do not recommend this store. What's more, it's a large station with a lot of traffic.

(Translated by Google) I adore and I make purchases every time when I am Lyon, Nice staff. Damage in the clothes exposed no stock so no sizes this is very unfortunate this time I left without anything. nice (pity it Often lacks sizes in clothing or the stock is breaking. (Original) J adore et je fais chaque fois des achats quand je suis Lyon , Personnel agréable . Dommage dans les Vetements exposés pas de stock donc pas de tailles cela est bien regrettable cette fois je suis repartie sans rien. agréable (dommage il Manque souvent des tailles dans les Vetements ou le stock est en rupture.

(Translated by Google) I love this store at an unbeatable value for money. But not only. The fantasies are sober and tasteful. This allows you to vary the pleasures without spending too much money. The suitcase sets are to die for. (Original) J'adore cette boutique à un rapport qualité prix imbattable. Mais pas seulement. Les fantaisies sont sobres et de bon goût. Cela permet de varier les plaisirs sans trop se ruiner. Les ensembles valises sont à tomber.

Very disappointed with the service. I bought a necklace thinking it was a bracelet (chain stuck to tape behind making it impossible to see). Obviously I had to tear up the cardboard to be able to see that it wasn't what I thought I had bought. The ladies at the store didn't want to exchange it for me because I had torn the cardboard (normal I want to say given the amount of tape). Even by offering them financial compensation for the cardboard (which is generous of me considering that it costs nothing and that we find it on the ground every day). They made me understand that I was incapable if I had torn the cardboard and then turned their back on me without saying goodbye. Such lack of respect and condescension is unacceptable. Even if I find the items rather pretty I will not set foot in this store again, it is simply unacceptable. I could have understood if they had spoken to me in a calm and thoughtful manner. Do not say that we have a month to come and exchange if we are not satisfied because that is not the case. Needless to say, the jewelry had not been worn and obviously showed no wear or damage.

Good team the manager is professional and helpful clean and well organized store I recommend

Sometimes from God to flee!!!! I bought a bag as a gift that looked like a nickel but once I got home I discovered it completely defective and dirty. I returned to the store to make an exchange (namely, the receipt was a simple white sheet with the logo of the mag), the VERY unpleasant store manager allows me to be blamed for having worn it and damaged it myself She doesn't even take the time to listen to me, constantly interrupts me and blames me for coming 2 weeks after my purchase when the next day and on other days I came back and her salespeople constantly told me that it was had to come back when it was there, except this one was never there so what to do?! Already their reception and sales advice are catastrophic so I won't tell you...