The store was empty and yet no salesman was able to come to me. Then, it was difficult for them to get me the entire pair, which is the last straw when you want to buy them. Finally, the good surprise was when I arrived at my house: Sam A, the seller had put two left shoes in the box. When I come back to exchange it he laughs in my face and it doesn't even occur to him to apologize! what to say about all this? It’s sad, there is no desire to work and respect the customer. Obviously no commercial gesture, no understanding of the time lost in transport. Store to avoid, and when you see all the reviews, I'm not the only one to recommend it!

Abusé appareil à carte bleue qui ne fonctionne pas et la vendeuse, après 2 essais infructueux qui me sort « allez y faites le une 3ème fois ça va marcher » Elle m’apprend ensuite que lorsqu’on tape le 3, l’appareil met le 4 etc… et qu’à un moment ça finira par marcher. Sauf que ma carte en étant déjà à 2 essais et que j’allais la bloquer… Inadmissible ! Surtout que la vendeuse ne m’a pas avoué tout de suite que l’appareil ne marchait pas, donc elle n’en n’avait rien à faire que ma carte se bloque ! Bref, foot locker m’a vu, ils ne me reverront plus !

J’arrive dans le magasin, un groupe de vendeuse qui papote & rigole entre elles… pas de bonjour, pas d’accueil. Je trouve ça dommage 😓

Better in-stock selection than the location at Part-Dieu and Confluence. Staff is friendly and many speak english.

Quality assortment, but poorly competent and untrained salespeople, and not very available. To return an item purchased online, the customer can return the merchandise to a Footlocker store. But nothing is done to facilitate this return: instead of taking the item back and reimbursing the customer, the items are returned by UPS, so the package goes to the Netherlands. Worse, the store does not provide any proof of deposit of the returned item! It is claimed that in principle it works: in the event of loss, the customer obviously no longer has any recourse! Deposited on a Friday, I was told that I would be reimbursed on Tuesday, 4 days later. In reality, after 11 days of waiting, still nothing and an email finally tells me that the refund will take place within the next 14 to 28 days, i.e. a wait of up to 39 days after returning the new item. In short, a totally disastrous after-sales service. Who puts themselves in the customer’s shoes?

Your salespeople would do better to do their job in a caring manner instead of leaving little notes stuck on the shoe boxes that customers buy (I was with my wife and it was very embarrassing for me as a much younger girl looking to flirt ESPECIALLY when seeing that I am with my wife) Learn to work seriously

Everyone very nice except your colleague girl of Asian origin not professional aggressive poorly polite sloppy work neglects these customers I almost ran away but I still bought my sneakers.

Bonjour, J'ai remarqué que vous laissiez souvent votre vitrine allumée lorsque le magasin est fermé. Or, nous traversons une crise énergétique et il est important de faire des économies d'énergie. Je vous serais donc très reconnaissant si vous pouviez éteindre votre vitrine lorsque le magasin ferme. Cela permettra de réduire notre empreinte carbone et contribuera à sauver la planète ! Merci beaucoup,

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The welcome is often very friendly and the service is fast and efficient. The staff provides good advice. On the other hand, the price of the bags really needs to be reviewed!

Sellers present, and very appreciable kindness. This was the case for ordering the pair of shoes, contacting me when it arrived in the store and when I came to collect them.

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(Translated by Google) The saleswoman emma she my cashier she is super beautiful Welcoming and friendly emma (Original) La vendeuse emma elle ma caissier elle des super belle Accueillant et sympathique emma

(Translated by Google) Thanks to Victoria for her kindness and advice. Super seller! (Original) Merci à victoria pour sa gentillesse et ses conseils. Super vendeuse !

(Translated by Google) Excellent welcome friendly manager just like the saleswomen (Original) Excellent accueil gérant sympathique tout comme les vendeuses

Un premier temps ils n’y aucun bonjour ni au revoir le vendeur est froid et les vendeuses moqueuses. C’EST UNE HONTE. UNE HONTE J’INSISTE N’Y ALLAIS PAS.

Une équipe au top ! Spécialement Cheyenne avec son sourire et son professionnalisme ! Merci encore

(Translated by Google) Great welcome, only positive! I recommend :) Thanks to Victoria the best seller! (Original) Super accueil, que du positif ! Je recommande :) Merci à Victoria la meilleure vendeuse !

All the sellers are really super nice. Good atmosphere and thanks again to Hernando for the laces for my Vans Knu School.