Zara image

Zara

Clothing store

Spanish fashion chain offering on-trend house-brand clothing, shoes & accessories. People often mention pour, suis, store, Zara, magasin, choix, Bien,


Address

17 Rue Dr Bouchut, 69431 Lyon, France

Website

www.zara.com

Contact

+33 801 84 13 91

Price rating

$$ $$

Rating on Google Maps

3.40 (1.6K reviews)

Open on Google Maps

Working Hours

  • Monday: 9:30 am to 8 pm
  • Tuesday: 9:30 am to 8 pm
  • Wednesday: 9:30 am to 8 pm
  • Thursday: 9:30 am to 8 pm
  • Friday: 9:30 am to 8 pm
  • Saturday: 9:30 am to 8 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: pour (16) suis (10) store (7) Zara (6) magasin (6) choix (6) Bien (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Arda Z. 3 years ago on Google
    (Translated by Google) No saleswomen Sellers not helpful Not gracious really zero !!! They are disgusted to cash in priority people with andicapes it is scandalous see your sales assistants urgently all badly brought up no respect !!! (Original) Nul vendeuses Vendeurs pas serviable Pas gracieux vraiment zéro!!! Elles sont dégoûtées d’encaisser les personnes prioritaires avec andicapes c’est scandaleux revoyez vos vendeuses en urgence toutes des mal élevées aucun respect!!!
    7 people found this review helpful 👍

  • 1/5 Stephane G. 3 years ago on Google
    (Translated by Google) A Zara who, as a lot of people say in the comments, should review recruitment and urgently! . Haughty and often badly polite, you are not at Louis Vuitton and believe me even there they are not so haughty and are courteous and professional by nature. Shop for fake rich 🤮 (Original) Un Zara qui comme le dit pas mal de gens dans les commentaires , devrait revoir le recrutement et urgemment! . Hautain et souvent mal polie, vous n'êtes pas chez Louis Vuitton et croyez moi même la bas ils ne sont pas si hautains et sont de nature courtoise et pro. Magasin pour faux riches 🤮
    6 people found this review helpful 👍

  • 5/5 Peeth E. 1 year ago on Google • 784 reviews
    Always trendy and cosy

  • 1/5 Yunke H. 1 year ago on Google • 4 reviews
    Terrible service horrible environment, worst experience. Never come here again. 🤡
    2 people found this review helpful 👍

  • 1/5 Kenza T. 10 months ago on Google • 3 reviews
    Terrible service 🚮
    2 people found this review helpful 👍

  • 1/5 Zahra A. 3 years ago on Google
    (Translated by Google) I support people who are victims of the wickedness of saleswomen (zara part dieu) no unhelpful, really zero (Original) je soutenir les personnes victime de la méchanceté des vendeuses (zara part dieu) nul pas serviable, vraiment zéro
    2 people found this review helpful 👍

  • 4/5 Pascaline A. 5 years ago on Google • 106 reviews
    Large choices of cloths, very nice ones for that matter, moderate price.iam loving it
    1 person found this review helpful 👍

  • 2/5 Soyoung O. 1 year ago on Google • 93 reviews
    The one thing I can praise is that the location. That's all😂 The women's changing room.. you have to wait for more than 20 minutes regardless of what time you go due to the freaking lazy staffs. They are half-ass and do their job super slowly that I doubt they are actually paid 🤷🏻‍♀️
    1 person found this review helpful 👍

  • 3/5 Asmara H. 3 years ago on Google • 43 reviews
    Hmmmmm high prices not convenient
    1 person found this review helpful 👍

  • 1/5 Sa B. 3 years ago on Google
    (Translated by Google) Shamefulx..certes corona..but stand in line for 15min outside before entering the store and queue up for 20 minutes at the checkout for a finally deteriorated sweater and some odious cashiers, so return to the store on the next morning to change this sweater and rebolote the same ritual ... shameful .. and to say that we pay and we are clients we give them more money never I would set foot in this zara again .. and I would advise the same for the other clients .. wake up !! !!!! (Original) Honteuxx..certes corona..mais faire la queue 15min dehors avant l entrée du magasin et refaire la queue 20 minutes a la caisse pour un pull finallement deterioré et des caissieres odieusr, donc retour au magasin le.lendemamain pour changer ce pull et rebolote le meme rituel...honteux..et dire qu on paye et on est de clients on leur donne de l argent plusss jamais je remettrais les pieds dans ce zara..et je conseillerais pareil pour les autres clients..reveillez vous!!!!!!
    1 person found this review helpful 👍

  • 2/5 K E. 3 years ago on Google
    (Translated by Google) Always the same problem in the cabin Autain staff who thinks of working at Chanel We must go back down ... (Original) Tjrs le même problème en cabine Un personnel autain qui pense travailler chez Chanel Il faut redescendre ...
    1 person found this review helpful 👍

  • 5/5 Mario P. 3 years ago on Google
    (Translated by Google) My favorite store to do my clothes shopping. Quality and choice are always there with also a touch of fantasy .... (Original) Mon magasin préféré pour y faire mes emplettes vestimentaires. Qualité et choix sont toujours au rendez-vous avec aussi une pointe de fantaisie....
    1 person found this review helpful 👍

  • 4/5 ANONYME #. 3 years ago on Google
    (Translated by Google) I found a nickel sweater and jeans👌 (Original) J'ai trouvé un pull et un jean nickel👌
    1 person found this review helpful 👍

  • 1/5 Caramël w. 3 years ago on Google
    (Translated by Google) For my part I go to Zara only for my children I am in surpois and each time I go I go directly to the kid department to avoid discriminatory comments about my physique! And I go to the cashier and the cashier looks me up and down as if to say what she's doing here it was very embarrassing! And her colleague takes my ticket and doesn't even say goodbye to me she discusses among herself I'm shocked when We and not sociable should not do our job! unpleasant (Original) Pour ma part je vais à Zara uniquement pour mes enfant je suis en surpois et à chaque fois que j'y vais je m'avance directement au rayon kid pour éviter des commentaires discriminatoires sur mon physique ! Et la je vais en caisse et la caissière me regarde de haut en bas l'air de dire elle fait quoi ici c'était très gênant ! Et sa collègue m"encaisse prend mon ticket et ne me dit même pas au revoir elle discuter entre elle je suis choquée quand On et pas sociable faut pas faire se métier ! désagréable
    1 person found this review helpful 👍

  • 1/5 Carlene B. 3 years ago on Google
    (Translated by Google) Too much waiting (Original) Trop d'attente
    1 person found this review helpful 👍

  • 1/5 Patrice V. 3 years ago on Google
    (Translated by Google) Impossible to put the note of 0 so the note of 1 is very well open shopping center ????? Yet are you closing your hours for the day you are open? Ineligible especially during this period Don't come and complain when the businesses are closed (Original) Impossible de mettre la note de 0 donc la note de 1 est très bien centre commercial ouvert ????? Vous fermez pourtant vos horaires de ce jour vous êtes ouvert? Inadmissible surtout pendant cette période Ne venez pas vous plaindre quand les commerces seront fermés
    1 person found this review helpful 👍

  • 5/5 TLEMCENI 1 year ago on Google • 138 reviews
    Zara💓

  • 5/5 The P. 5 years ago on Google • 131 reviews
    Great selection of clothes and helpful staff

  • 5/5 sehbaz f. 3 years ago on Google • 25 reviews
    Fav one

  • 5/5 recchia g. 1 year ago on Google • 19 reviews
    Top !

  • 5/5 Stephane Yaya Le P. 2 years ago on Google
    Lovely 🤩

  • 3/5 Marie J. 3 years ago on Google
    (Translated by Google) Good (Original) Bien

  • 5/5 Dominique T. 3 years ago on Google
    (Translated by Google) Always so many choices ... (Original) Toujours autant de choix...

  • 3/5 Veronique Y. 3 years ago on Google
    (Translated by Google) Well, a little expensive !!! (Original) Bien , un peu chère !!!

  • 4/5 Danielle A. 3 years ago on Google
    (Translated by Google) Very good quality and price, I really like their items: friendly and available sales assistants (Original) Qualité et prix très satisfaisants j'aime énormément leurs articles :vendeuses aimables et disponibles

  • 5/5 Naziha D. 5 years ago on Google
    I love zara

  • 4/5 mann m. 3 years ago on Google
    (Translated by Google) A lot of waiting (Original) Beaucoup d'attente

  • 3/5 Nadia C. 4 years ago on Google
    Correct

  • 2/5 Lorenzo C. 3 years ago on Google
    Rubbish

  • 1/5 Véronique B. 3 years ago on Google
    (Translated by Google) I did not go there (Original) Je n y suis pas allée

  • 4/5 Yvette S. 3 years ago on Google
    (Translated by Google) Selecting. And fair prices. (Original) Du choix. Et des prix corrects.

  • 3/5 Amine B. 3 years ago on Google
    (Translated by Google) Overall good (Original) Bien dans l'ensemble

  • 3/5 Catherine E. 2 years ago on Google
    Cool...

  • 4/5 Rotem K. 5 years ago on Google
    Small but good

  • 5/5 Annie B. 3 years ago on Google
    cool

  • 5/5 T k. 1 year ago on Google
    Super

  • 5/5 Christophe D. 1 year ago on Google
    Extra

  • 5/5 May O. 4 years ago on Google
    I love everything about Zara!

  • 1/5 Sabrina S. 3 years ago on Google
    (Translated by Google) I came for a refund for a pair of pants that were purchased not even 1 week ago. Unfortunately during home fittings the tag was removed. So I came and explained the situation to them, knowing that I had taken all the labels and the sales receipt. And the person at the cash desk did not want to give me the refund because, supposedly, for it to be refunded, the label must be on the pants, although I had taken everything I needed. The person was very rude and cold towards the clientele. Since I am a client who comes quite often I am very disappointed by the lack of professionalism and I will not be coming back. It doesn't even deserve a 1 star. (Original) Je suis venu pour un remboursement au sujet d'un pantalon qui a été acheté il a même pas 1 semaines. Malheureusement lors des essayages à la maison l'étiquette à été enlevé. Donc je suis venu je leur et expliquer la situation sachant que j'avais pris toute les étiquettes ainsi que le ticket de caisse. Et la personne en caisse n'a pas voulu me faire le remboursement car soit disant pour qu'il soit remboursé il faut que l'étiquette soit sur le pantalon alors que j'avais bien pris tous se qu'il fallait. La personne était très désagréable et froide envers la clientèles. Étant donné que je suis une cliente qui vient assez souvent je suis très déçu par se manque de professionnalisme et je ne reviendrai plus. Cela ne mérite même pas une 1 étoiles.

  • 5/5 Ahmed de t. 3 years ago on Google
    (Translated by Google) Good store, the one in Monaco is great too. (Original) Bon magasin celui de Monaco est top aussi.

  • 5/5 Véronique T. 3 years ago on Google
    (Translated by Google) I came to exchange an item. Very professional and smiling saleswoman. The fragrances smell divine 😍 My teenage daughter loves this shop! (Original) Je suis venue pour échanger un article . Vendeuse très professionnelle et souriante. Les parfums sentent divinement bons 😍 Mon adolescente adore cette boutique !

  • 4/5 Philippe C. 3 years ago on Google
    (Translated by Google) Good (Original) Bien

  • 5/5 Karine De Sousa A. 3 years ago on Google
    (Translated by Google) Selecting (Original) Du choix

  • 5/5 Flaviu B. 3 years ago on Google
    (Translated by Google) Well stocked (Original) Bien approvisionné

  • 5/5 DANIEL R. 3 years ago on Google
    (Translated by Google) The best of the best 👍 (Original) Le top du top 👍

  • 5/5 Karima G. 3 years ago on Google
    (Translated by Google) Very nice store, with beautiful, trendy clothes at reasonable prices. (Original) Magasin très beau, avec de beaux vêtements très tendance, à des prix raisonnable.

  • 2/5 julien R. 3 years ago on Google
    (Translated by Google) It's pretty for the kids but for the rest. (Original) C'est joli pour les mioches mais pour le reste..

  • 4/5 Noëlle D. 3 years ago on Google
    (Translated by Google) A checkout for internet purchase returns thank you (Original) Une caisse pour les retours achats internet merci

  • 1/5 Alison M. 3 years ago on Google
    (Translated by Google) I came to exchange a pair of pants I bought less than a month ago, these worn only twice are damaged (pilling) and the zipper is broken. The seller and the manager refused to take back my item because they believe it is a misuse of the product! It's outrageous they implied that I intentionally damaged the pants. I work in commerce and never allowed myself to speak like that to a client. How can such a disrespectful person end up responsible! (Original) Je suis venue pour échanger un pantalon acheter il y’a moins d’un mois celui-ci porter seulement 2 fois est abîmé (bouloches) et la fermeture éclaire c’est cassé. Le vendeur et le responsable ont refusé de reprendre mon article car selon eux il s’agit d’une mauvaise utilisation du produit ! C’est scandaleux ils ont insinué que j’ai abîmé volontairement le pantalon. Je travaille dans le commerce et jamais je me suis permise de parlé comme ça à un client. Comment une personne aussi irrespectueuse peut terminer responsable !

  • 1/5 Inès Nelligan D. 3 years ago on Google
    (Translated by Google) Do something about the upkeep of the store. Sheep of dust in the corners of furniture sucks. (Original) Faites quelque chose sur l’entretien du magasin. Les moutons de poussières au coins des meubles ça craint.

  • 4/5 Laloune 3 years ago on Google
    (Translated by Google) Good quality but way overpriced for what it is (Original) Bonne qualité mais beaucoup trop cher pour ce que c'est

  • 2/5 Areski C. 3 years ago on Google
    (Translated by Google) Too much waiting and lack of courtesy (Original) Trop d'attente et manque de courtoisie

  • 5/5 Tahar C. 3 years ago on Google
    (Translated by Google) A shop that really deserves the five stars. Every time I visit the shop I have plenty of choice as well as for the quality as well the various prices. (Original) Une boutique qui mérite vraiment les cinq étoiles.chaque fois que je rend visite à la boutique j'ai plein de choix que pour la qualité aussi bien les divers prix.

  • 4/5 Jean-Charles T. 3 years ago on Google
    (Translated by Google) A little smaller than that of the confluence or the city center. (Original) Un peu moins grand que celui de la confluence ou du centre ville.

  • 4/5 Laurence G. 3 years ago on Google
    (Translated by Google) Always so much smile with the saleswomen and with the sales there is something to do ..... (Original) Tjs autant de sourire auprès des vendeuses et avec les soldes y a de quoi faire .....

  • 4/5 Alicia A. 3 years ago on Google
    (Translated by Google) I like the collections and the store layout. (Original) J’aime les collections et l’agencement du magasin.

  • 4/5 Ciryne D. 3 years ago on Google
    (Translated by Google) Fine, but the waiting line is way too long ... (Original) Bien mais la fils d'attente est beaucoup trop long... C'est chi*nt

  • 4/5 Catherine C. 3 years ago on Google
    (Translated by Google) On the other hand very dissatisfied with my order placed since 10/18/20 still not delivered on 11/08/20 despite my multiple calls (blocked at the PARIS warehouse 😡🤬 (Original) En revanche très mécontente de ma commande passée depuis le 18/10/20 toujours pas livré le 08/11/20 malgré mes multiples appels (bloqué à l'entrepôt de PARIS 😡🤬

  • 3/5 Patricia B. 3 years ago on Google
    (Translated by Google) Medium, winter clothing not large (Original) Moyen,vêtements d'hiver pas grand choix

  • 5/5 Véronique N. 4 years ago on Google
    Top


Call +33 801 84 13 91 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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