Petit Bateau image

Petit Bateau

Clothing store Womens clothing store Childrens clothing store Baby store

👍👍 Very nice welcome. Interesting sales People often mention boutique, shop, pour, store, quality, Lyon, saleswoman, customer, qualit, mais,


Address

98 Rue du Président Édouard Herriot, 69002 Lyon, France

Website

stores.petit-bateau.com

Contact

+33 4 78 37 30 40

Rating on Google Maps

3.70 (38 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 7 pm
  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm
  • Saturday: 10 am to 7 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: boutique (12) shop (9) pour (9) store (8) quality (8) Lyon (8) saleswoman (7) customer (7) qualit (7) mais (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Julien B. 7 years ago on Google
    (Translated by Google) Very nice welcome. Interesting sales (Original) Accueil très sympatique. Soldes interessants
    2 people found this review helpful 👍

  • 4/5 Adrien Di G. 2 years ago on Google • 35 reviews
    Yesterday I received good advice for my daughter for clothes (panties, tights and socks). The saleswoman took the time and we left the store satisfied with our purchases. There were also some promotions so we did well to stop by and we recommend the store. (I have been buying from Petit Bateau for 4 years now)
    1 person found this review helpful 👍

  • 5/5 Gab f. 1 year ago on Google • 15 reviews
    In the top. Very large surface area and yet you know how to be present Thank you very much for your welcome. What skill. You knew how to inform me as best as possible and with a smile. thanks again
    1 person found this review helpful 👍

  • 5/5 Michel B. 1 year ago on Google • 3 reviews
    I am a man and I was particularly well received and advised by the saleswoman. In addition, this store has a second-hand clothing section which allowed me to buy more at a very attractive price. Thank you. I'll be back
    1 person found this review helpful 👍

  • 2/5 Emilie B. 4 years ago on Google
    (Translated by Google) Brand of excellent quality and I love but ... home deplorable, salesperson unpleasant and no customer advice (3 sellers and I was the only customer). It was not the first time I noticed this in this shop but it is safe now that I will not go back there ... (Original) Marque d'excellente qualité et que j'adore mais...accueil déplorable, vendeuse désagréable et aucun conseil client (3 vendeuses et j'étais la seule cliente). Ce n'était pas la première fois que je remarquais cela dans cette boutique mais il est sûr maintenant que je n'y retournerai plus...
    1 person found this review helpful 👍

  • 1/5 kahina b. 5 years ago on Google
    (Translated by Google) Cute shop. Too bad the welcome and service we received are not up to the quality of the products of the brand. We were on the verge of leaving the products at the checkout. Ladies salespeople, remember that a customer remains a customer even if it is not local color! (Original) Boutique mignonne. Dommage que l'accueil et le service que nous avons reçus ne soient pas à la hauteur que la qualité des produits de l'enseigne. Nous étions à deux doigts de laisser les produits à la caisse. Mesdames les vendeuses, rappelez vous qu'un client reste un client même s'il n'est pas couleur locale !
    1 person found this review helpful 👍

  • 5/5 Corinne POMONTI L. 1 year ago on Google
    (Translated by Google) Very nice shop with a large selection of quality products and very welcoming staff (Original) Très belle boutique avec un grand choix de produits de qualité et un personnel très accueillant
    1 person found this review helpful 👍

  • 4/5 Michel F. 6 years ago on Google
    (Translated by Google) A pleasant shop for the choice and the help brought by the saleswomen, with a very wide choice, it is a 'luxury' shop with high prices, but with quality accordingly. Pleasant sellers and customer service, in short a quality shop well placed on the peninsula but a little expensive. To test to refine your appreciation. (Original) Une boutique agréable pour le choix et l'aide apportée par les vendeuses, avec un choix très large, il s'agit d'une boutique 'luxe' prix asser élevés, mais avec une qualité en conséquence. Des vendeuses agréables et au service du client, bref une boutique de qualité bien placée dans la presqu'île mais un peu chère. À tester pour affiner votre appréciation.
    1 person found this review helpful 👍

  • 5/5 Fred J. 4 years ago on Google • 57 reviews
    Very friendly staff, good selection of children’s clothes.

  • 4/5 Shigella F. 6 years ago on Google
    (Translated by Google) A must for birth gifts. Choice and quality always there (Original) Un incontournable pour les cadeaux de naissance. Choix et qualité toujours au rendez vous
    1 person found this review helpful 👍

  • 5/5 Sam S. 1 year ago on Google
    (Translated by Google) Congratulations to the whole team for your patience thanks to you I found the perfect birth gift.❤❤ (Original) Bravo à toute l'équipe pour votre patience grâce à vous j'ai trouvé le cadeau de naissance idéal.❤❤
    1 person found this review helpful 👍

  • 5/5 Corinne r. 6 years ago on Google
    (Translated by Google) Store and super friendly staff (Original) Magasin et personnel super sympa
    1 person found this review helpful 👍

  • 5/5 hubert b. 6 years ago on Google
    (Translated by Google) Professional and efficient welcome. Relevant advice (Original) Accueil professionnel et efficace. Conseil pertinent
    1 person found this review helpful 👍

  • 5/5 Eric A. 7 years ago on Google
    (Translated by Google) Almost all products of the brand, always of great quality, not so expensive (Original) Quasi tous les produits de la marque, toujours de la grande qualité, pas si chère
    1 person found this review helpful 👍

  • 2/5 Patrice R. 2 years ago on Google • 45 reviews
    Shop visited today to make 2 gifts. When going to checkout, I am offered the loyalty card and the saleswoman stipulates an additional 15% discount on the most expensive item only to be told in the end that it cannot be combined. In addition, she offers me a €10 discount voucher, so I add an accessory to tell me that in the end it's from €39 worth of purchases. Taking leave is a THANK YOU. For such a brand, it is very disappointing that the procedures and polite expressions are not applied correctly. The smile is also not present. which corroborates all of their opinions on this page.

  • 1/5 Victoire W. 2 years ago on Google • 16 reviews
    Third visit to the Edouard Herriot boutique, third time I am extremely disappointed by the reception of the saleswomen. Their behavior is unacceptable. They barely say hello and don't smile. There were three of them and each of them was haughty. I found them very uncommercial. Fortunately I discovered the Petit Bateau boutique in Ecully. This time, I was finally received by a competent saleswoman.

  • 5/5 Nathalie C. 1 year ago on Google • 7 reviews
    Very nice shop… I went for my nephews… Thank you to the person upstairs for their smile, their welcome and their good advice. Very pleasant as it is appreciable. I recommend it. Many thanks to you and see you soon. 👍🥰

  • 1/5 jessica p. 1 year ago on Google • 3 reviews
    Shop at reception more than disappointing! I was asked to put my personal belongings behind the cash register as one of my personal belongings rang when entering! Welcoming the customer who deviates from the quality of the brand. I will continue to make my purchases in the Croix Rousse boutique.

  • 2/5 Hélène A. 2 years ago on Google
    (Translated by Google) I love the small boat brand! First time I visited this store. A saleswoman was so rude that I prefer to order on the internet .... (Original) J'adore la marque petit bateau ! Premier fois que je me rendait dans cette boutique. Un vendeuse a été tellement désagréable que je préfère commander sur internet....

  • 5/5 G NGN K. 1 year ago on Google
    (Translated by Google) Charming and attentive staff. Even rendering service. Very amiable. (Original) Personnel charmant et à l'écoute de la clientèle. Rendant même service. Fort aimable.

  • 5/5 laetitia m. 1 year ago on Google
    (Translated by Google) Very welcome the team is superb I highly recommend this shop 🥰👍 (Original) Très bon accueil l'équipe es superbe je recommande vivement cette boutique 🥰👍

  • 5/5 Véronique G. 1 year ago on Google
    (Translated by Google) Very good welcome, very professional advice from the saleswoman in the baby department (Original) Très bon accueil, conseil très professionnel de la vendeuse dans le rayon bébé

  • 1/5 roxane m. 2 years ago on Google
    (Translated by Google) Having a spring charge card, I usually go to the small boat stands in the spring department stores. How can I tell you whether at the spring stand in Paris or Lyon, the reception is always top notch. However the 2 small boat shops that I did (Lyon 02 and Lyon Ecully) what a disappointment! The saleswomen are obnoxious when you bring back an item, you can feel the annoyance by the tone of the voice when they do not sigh !!! Excuse me, but I'm just bringing back a onesie bought € 35.90 on a ticket of almost € 700 !!! There it was at the Lyon 2 store, not to mention that I was pregnant up to my neck there was a long waiting line, after staying up for 20min and I couldn't take it anymore I was sit on the stairs again she was looking at me but had absolutely nothing to do pcq I had already said that I was bringing an item for exchange! I point out that there was no other pregnant woman or with baby in the waiting line but hey as they bought and me it was an exchange… I am very disappointed I think that I will continue my experiments at small boat at spring department stores. (Original) Ayant une carte de paiement printemps j’ai l habitude d’aller dans les stands petit bateau dans les grands magasins printemps. Comment vous dire que ce soit au stand printemps Paris ou Lyon l’accueil est toujours top. Cependant les 2 boutiques petit bateau que j’ai faite(Lyon 02 et Lyon Ecully) quelle déception! Les vendeuses sont odieuses quand on ramene un article on sent l agacement par le ton de la voix quand elles ne soupirent pas!!! Excusez-moi mais je ramène juste une grenouillère acheté 35,90€ sur un tiquet de près de 700€!!! Là c’était à la boutique Lyon 2, sans compter que je suis enceinte jusqu’au cou il y’a avait une longue fil d attente, après être restée debout 20min et que je n’en pouvais plus j’ai été m’assoir sur les marches d escalier là encore elle me regardait mais en avait strictement rien à faire pcq j’avais déjà dit que je ramenais un article pour échange! Je signale qu’il n’y avait pas d autre femme enceinte ou avec bébé dans la fil d attente mais bon comme elles achetaient et moi c’était un échange… je suis très déçue je pense que je vais continuer mes expériences chez petits bateau aux grands magasins printemps.

  • 4/5 LyOran 6 years ago on Google
    (Translated by Google) Pleasant staff, attentive, available. I recommend (Original) Personnel agréable, à l'écoute, disponible. Je recommande

  • 5/5 Fabiana L. 6 years ago on Google
    (Translated by Google) Super nice saleswoman. She gave me great advice on buying a gift (Original) Vendeuse super sympa. Elle m'a donné des super conseils pour acheter un cadeau

  • 1/5 Noha Y. 5 years ago on Google
    (Translated by Google) Staff not very pleasant. We wanted to exchange an item for another size, I made it clear that it had been more than 30 days. They told me “no problem”, precisely to change their mind a minute later! (Original) Personnel pas très agréable. On voulait échanger un article pour une autre taille , j’ai bien précisé que ça faisait plus que 30 jours. On m‘a dit „pas de problème » , justement pour changer son avis une minute plus tard!

  • 1/5 Cc L. 3 years ago on Google
    (Translated by Google) Be careful not to buy the gift cards, big scam !! Card expired one month, we had been offered for the birth of our son, suddenly we could not use it and especially no commercial gesture. (Original) Faites attention n'achetez surtout pas les cartes cadeaux, grosse arnaque!! Carte expiré d'un mois, on nous l'avait offert pour la naissance de notre fils, du coup nous n'avons pas pu l'utiliser et surtout aucun geste commercial.

  • 5/5 Kévin S. 3 years ago on Google
    Grande boutique, belles collections, personnel agréable. Je recommande

  • 1/5 Aurelie B. 1 year ago on Google • 2 reviews
    Remember to stop by the little corner before going to this shop or don't go there with your children because if an emergency arises, you will be told without the slightest smile that you can go to a nearby cafe. In a children's store, that's the height! Zero friendliness!

  • 1/5 Jean-Jacques P. 1 year ago on Google • 2 reviews
    I have rarely been so poorly received in a store. Not a single response to a hello upon entering the store. A customer who entered after me was served before me. The staff looks at me without a word, without a smile. Very Very disappointed!


Call +33 4 78 37 30 40 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



Last updated:

Similar Womens clothing stores nearby

Last updated:
()