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Vertbaudet

Home goods store ‱ Toy store ‱ Childrens clothing store ‱ Baby store ‱ Baby clothing store ‱ Boot store ‱ Maternity store

😠 Tiny store (difficult to use with a stroller lambda), therefore very clutter with little choice in terms of size. Side non-existent childcare. And finally, who still closes on Monday ?! I regret the store on the part of god closed recently (without warning customers ...). People often mention store, magasin, pour, dans, 'est, saleswoman, elle, mais, size, part,


Address

27 Rue du PrĂ©sident Édouard Herriot, 69002 Lyon, France

Website

magasin.vertbaudet.fr

Contact

+33 4 81 49 10 70

Rating on Google Maps

2.90 (105 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 7 pm
  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm
  • Saturday: 10 am to 7 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: store (29) magasin (21) pour (18) dans (14) 'est (9) saleswoman (8) elle (8) mais (8) size (7) part (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Marie C. 2 years ago on Google ‱ 291 reviews
    Shop of the well-known brand. Extremely untidy store, and I'm not talking about the fact that we can't find our way around the shelves because the logic could be specific to everyone, but about the fact that boxes are lying around in the entrance and at the back towards the reception desk. parcels, you can almost trip, especially if you are accompanied by young children, which seems likely if you go to this kind of place...
    4 people found this review helpful 👍

  • 1/5 Maxine S. 4 years ago on Google
    (Translated by Google) Tiny store (difficult to use with a stroller lambda), therefore very clutter with little choice in terms of size. Side non-existent childcare. And finally, who still closes on Monday ?! I regret the store on the part of god closed recently (without warning customers ...). (Original) Magasin minuscule (difficilement praticable avec une poussette lambda), par conséquent trÚs fouillis avec peu de choix en terme de taille. CÎté puériculture inexistant. Et enfin, qui ferme encore le lundi ?! Je regrette le magasin de la part dieu fermé récemment (sans prévenir les clients...).
    7 people found this review helpful 👍

  • 1/5 Laurence B. 7 years ago on Google
    (Translated by Google) The reception is very variable (I mean by that very unpleasant) depending on the seller present ... This morning I was alone in the store and yet I had the impression of disturbing. The saleswoman did not even lift her head and told me to wait until she finished scanning barcodes at her checkout because she had just received stock (I would point out again that I was alone in the store so she could have done it afterwards!) I had to go twice to get her because I needed help and she said "I let you look alone, it's at the back of the store". In short, if the seller cannot even advise us then buy as much on the internet ... (Original) L'accueil est trĂšs variable (j'entends par lĂ  trĂšs dĂ©sagrĂ©able) selon la vendeuse prĂ©sente... Ce matin j'Ă©tais seule dans le magasin et pourtant j'avais l'impression de dĂ©ranger. La vendeuse n'a mĂȘme pas levĂ© la tĂȘte et m'a dit de patienter le temps qu'elle finisse de scanner des codes barres Ă  sa caisse car elle venait de recevoir du stock (je prĂ©cise Ă  nouveau que j'Ă©tais seule dans le magasin donc elle aurait pu le faire aprĂšs!) J'ai dĂ» 2 fois aller la chercher car j'avais besoin d'aide et elle m'a dit "je vous laisse regarder seule, c'est au fond du magasin". Bref, si la vendeuse ne peut mĂȘme pas nous conseiller alors autant acheter sur internet...
    6 people found this review helpful 👍

  • 1/5 Line 2 years ago on Google
    (Translated by Google) I love the brand but then the saleswomen of this particular store are really unpleasant as possible! No hello when you get home, super haughty advice side. As if we had to know everything about shoes and baby walking. A little empathy and a smile would be required!! I will not come back ! And I strongly recommend (to my friends) to young parents who are looking for information to go there. At Okaidi they are much more pleasant and that makes all the difference! It pushes me to boycott a brand that I really like. (Original) J’adore la marque mais alors les vendeuses de ce magasin en particulier sont vraiment dĂ©sagrĂ©able au possible ! Pas de bonjour quand on rentre, cĂŽtĂ© conseils hyper hautaine. Comme si nous devions tout savoir sur les chaussures et la marche des bĂ©bĂ©s. Un peu d’empathie et de sourire serait de rigueur !! Je ne reviendrai pas ! Et je dĂ©conseille fortement (a mes ami-e-s) aux jeunes parents qui cherchent des renseignements de s’y rendre. Chez Okaidi ils sont bien plus agrĂ©able et ça fait toute la diffĂ©rence ! Ça me pousse Ă  boycotter une marque que j’aime bien Ă  la base.
    4 people found this review helpful 👍

  • 1/5 christophe c. 4 years ago on Google
    (Translated by Google) Not nice, not helpful, small shop, too bad that the one from the god part is closed (Original) Pas agréable, pas serviable, magasin petit, dommage que celui de la part dieu soit fermé
    4 people found this review helpful 👍

  • 4/5 Yvonne TAFFARA R. 2 years ago on Google ‱ 220 reviews
    đŸ‡«đŸ‡· If you want to buy quality clothing at good prices for girls and boys, this store is ideal. Vertbaudet, in the center of Lyon, with friendly attention and also with delivery of your online purchases. đŸ‡»đŸ‡Ș If you want to buy quality clothing and a good price for girls and boys, this is the ideal item. Vertbaudet, in the center of Lyon, with kind attention and also with your online shopping.
    1 person found this review helpful 👍

  • 1/5 Gallia 5 years ago on Google
    (Translated by Google) Home very bad. Nobody at the checkout (manager?) Unpleasant. I came to pick up an Internet order and this person (that we seem to disturb) has made the 2 people arrived after me (for the same thing) in priority. In addition, when I make a comment, she allows herself to be even more unpleasant than before. Finally, this is the first time I see a saleswoman keep our ID to go to the back shop and refuse to return when I ask him. I DECOMMEND THIS STORE LYON 2nd. (Original) Accueil trĂšs mauvais. Personne Ă  la caisse (gĂ©rante ?) dĂ©sagrĂ©able. Je venais rĂ©cupĂ©rer une commande Internet et cette personne (que l'on a l'impression de dĂ©ranger) a fait passer les 2 personnes arrivĂ©es aprĂšs moi (pour la mĂȘme chose) en prioritĂ©. De plus, lorsque je lui fais une remarque, elle se permet d'ĂȘtre encore plus dĂ©sagrĂ©able qu'avant. Pour finir, c'est la premiere fois que je vois une vendeuse garder notre cartes d'identitĂ© pour aller dans l'arriere boutique et refuser de la rendre lorsque je lui demande. JE DECOMMANDE CE MAGASIN DE LYON 2Ăšme.
    3 people found this review helpful 👍

  • 1/5 Morad B. 3 years ago on Google
    (Translated by Google) I must have "disturbed" the saleswomen who were too busy chatting behind the cash register with the store manager. I asked for help with the purchase of pregnancy pants. She informed me but after 3 minutes, she is busy going back and forth to give packages to customers. She dumped me without even apologizing and when I asked her questions she pretended not to hear me. I had to fend for myself to do all the shopping for my wife. I got it for 100 € anyway! In short, no sense of business or sense of responsibility for a manager is really serious: change jobs, madam! (Original) J’ai du « dĂ©ranger » les vendeuses trop occupĂ©es Ă  discuter derriĂšre la caisse avec la responsable du magasin. J’ai demandĂ© de l’aide pour l’achat d’un pantalon de grossesse. Elle m’a renseignĂ© mais au bout de 3 minutes, elle s’occupe Ă  faire des va et vient pour donner des colis aux clientes. Elle m’a larguĂ© sans mĂȘme s’excuser et lorsque je lui posais des questions, elle faisait mine de ne pas m’entendre. J’ai du me dĂ©brouiller tout seul pour faire tous les achats pour mon Ă©pouse. J’en ai eu pour 100€ quand mĂȘme ! Bref, aucun sens commercial ni aucun sens de la responsabilitĂ© pour une responsable c’est vraiment grave : changez de mĂ©tier madame !
    2 people found this review helpful 👍

  • 1/5 Serguei O. 4 years ago on Google
    (Translated by Google) None of the 3 people greeted at the entrance of the store has deigned to answer me: the "hello" is obviously on sale! (Original) Aucune des 3 personnes saluĂ©es Ă  l’entrĂ©e du magasin n’a daignĂ© me rĂ©pondre : le « bonjour » est visiblement en soldes !
    2 people found this review helpful 👍

  • 3/5 J. 6 months ago on Google ‱ 34 reviews
    I call to get information about a package that I need to collect, no one answers. I went last Monday, the store was closed exceptionally for “inventories”, not indicated on the site or on their opening hours. So I moved for nothing and I'm waiting for someone to deign to answer the phone. Too bad it has nothing to do with that of St BONNET.
    1 person found this review helpful 👍

  • 5/5 Karine B. 2 years ago on Google ‱ 113 reviews
    Top !

  • 2/5 anne C. 5 months ago on Google ‱ 22 reviews
    I came on purpose to this only green donkey store in Lyon to explain that pants bought 1 week ago already have a hole in them while my 5 year old son only played on the tiles yesterday. No consideration of my problem, nothing can be done, the manager is absent. I'm the one who has to ask for my phone number to be called back. In short, incompetence. And what's more, the saleswoman clearly tells me that she suspects me of lying. A shame. I have been a customer for years for my children and buy there for the quality. And in this article it is not there. I have the right to inform the store and I imagined that a commercial gesture would be considered.
    1 person found this review helpful 👍

  • 1/5 Tristan N. 4 months ago on Google ‱ 9 reviews
    The stocks displayed are false and the saleswoman I had was rude. Traveling is a waste of time, it is better to order online or buy elsewhere.
    1 person found this review helpful 👍

  • 1/5 Mamba T. 1 year ago on Google
    (Translated by Google) Not surprised at the overall rating of this establishment. I come in my turn to share my experience as a new parent. Arriving at the store, I say hello, no answer.. well.. I ask advice on clothes, the saleswomen are haughty as not possible, very unpleasant and even mocking. I can't understand that, despite the number of negative comments, no questioning has been made on their part. Finally, it is a shame to have in 2022 different attitudes towards people of color. First and last time I set foot in this store, which, moreover, is dirty and very untidy. (Original) Aucunement Ă©tonnĂ© de la note globale de cet Ă©tablissement. Je viens Ă  mon tour partager mon expĂ©rience en tant que nouveau parent. En arrivant au magasin, je dis bonjour, aucune rĂ©ponse.. bon.. Je demande conseil sur des vĂȘtements, les vendeuses sont hautaines comme pas possible, trĂšs dĂ©sagrĂ©ables et mĂȘme moqueuses. Je n'arrive pas Ă  comprendre que, malgrĂ© le nombre de commentaires nĂ©gatifs, aucune remise en question n’ait Ă©tĂ© effectuĂ©e de leur part. Pour finir, il est dommage d’avoir en 2022 des attitudes diffĂ©rentes vis-Ă -vis de personnes de couleur. PremiĂšre et derniĂšre fois que je mets les pieds dans ce magasin, qui, de plus, est sale et trĂšs mal rangĂ©.
    1 person found this review helpful 👍

  • 1/5 Ambre 1 year ago on Google
    (Translated by Google) I ask for advice on buying a car seat, the sellers clearly tell me that they are unable to advise me since they do not sell car seats in their store. It is clearly a lack of training since the car seats appear on their website, they must be able to advise on the different products. I am ready to invest a certain amount but knowing what I am buying (which makes sense). They direct me to the Saint Bonnet De Mure store where the welcome and service are completely different, thanks to them for everything! I remain, in vain, perplexed
 (Original) Je demande conseil pour l’achat d’un siĂšge auto, les vendeuses me rĂ©pondent clairement qu’elles sont dans l’incapacitĂ© de me conseiller Ă©tant donnĂ© qu’elles ne vendent pas de siĂšge auto dans leur magasin. C’est clairement un manque de formation puisque les siĂšges auto apparaissent dans leur site internet, elles doivent ĂȘtre en mesure de conseiller sur les diffĂ©rents produits. Je suis prĂȘte Ă  investir une certaine somme mais en sachant ce que j’achĂšte (ce qui est logique). Elles me dirigent sur le magasin de Saint Bonnet De Mure oĂč l’accueil et le service sont complĂštement diffĂ©rents, merci Ă  elles pour tout! Je reste, en vain, perplexe

    1 person found this review helpful 👍

  • 1/5 Faithfull89 1 year ago on Google
    (Translated by Google) I just had the worst customer experience and humiliation of my life. I bought 2 black and blue maternity jeans from them. The blue size 38 suited me very well and I went back to change the black one for the first time, this time taking a size 42 knowing that I am a 38 even with my pregnancy. This time it's worse it looks like a size 36. Assuming that size 42 was going to fit me, I removed the label and put it aside but kept it. I called them explaining to them and they told me to go to the store that they will meet me in the base. I just walked into the store, with said jean pants and the label in its pocket they take me out in front of customers that I wore the pants that don't even go to my knees and that I have them washed and it smells of laundry. I'm sorry if your clothes stink when they're not washed, but I'm not dirty! I left them and left. I am not at 27€ or 30€ close ladies. In addition I had left to buy my maternity kit but no thank you I will go or even somewhere else where we know how to respect people regardless of their origins. (Original) Je viens d’avoir la pire expĂ©rience et humiliation cliente de la vie . J’ai achetĂ© 2 pantalons jean de grossesse noir et bleu chez eux.Le bleu taille 38 m’allait trĂšs bien et Je suis retournĂ©e changer le noir une premiĂšre fois en prenant cette fois ci une taille 42 sachant que je fais du 38 mĂȘme avec ma grossesse . Cette fois c’est pire on dirait une taille 36. Partant du principe que la taille 42 allait m’aller j’ai enlevĂ© l’étiquette et l’ai mise de cĂŽtĂ© mais gardĂ©e. Je les ai appelĂ© en leur expliquant et elles m’ont dit de passer en magasin qu’elle me retrouveront dans le base . Je viens de rentrer dans le magasin , avec ledit pantalon jean et l’étiquette dans sa poche elles me sortent devant des clientes comme quoi j’ai portĂ© le pantalon qui ne me va mĂȘme pas jusqu’à mes genoux et que je l’ai lavĂ© et que cela sent la lessive . Je suis dĂ©solĂ©e si vos vĂȘtements Ă  vous puent en Ă©tant pas lavĂ©s mais moi je ne suis pas crade ! Je leur ai laissĂ© et je suis partie. Je ne suis pas Ă  27€ ou 30€ prĂšs mesdames. De plus j’étais partie pour acheter ma trousse de maternitĂ© mais non merci j’irai voire ailleurs oĂč on sait respecter les gens peu importe leurs origines.
    1 person found this review helpful 👍

  • 1/5 RĂ©mi D. 2 years ago on Google
    (Translated by Google) Simply SHAME! We come for an opinion, and therefore a possible order, concerning a mattress. A first saleswoman knows nothing about it, a second saleswoman does not know anything about it and asks us to go see the store manager. There, a person walks past us (even though my partner is 9 months pregnant !!) and the manager finds nothing better than to look down and say nothing. I advise against, that incompetent, very expensive, poor quality, HORRIBLE (Original) Tout simplement HONTEUX! Nous venons pour un avis, et donc une possible commande, concernant un matelas. Une premiĂšre vendeuse n'y connaĂźt rien, une seconde vendeuse n'y connaĂźt rien et nous demande d'aller voir la responsable de magasin. LĂ , une personne nous passe devant (alors mĂȘme que ma compagne est enceinte de 9 mois!!) et la responsable trouve rien de mieux que de baisser les yeux et ne rien dire. Je dĂ©conseille, que des incompĂ©tents, trĂ©s cher, mauvaise qualitĂ©, HORRIBLE
    1 person found this review helpful 👍

  • 5/5 Ik m. 2 years ago on Google
    (Translated by Google) This store really makes me happy, and the happiness of the children. Very satisfied with the quality and the price. Strongly recommended. (Original) Ce magasin fait vraiment mon bonheur, et le bonheur des enfants. TrÚs satisfaite du qualité et le prix. Fortement recommandé.
    1 person found this review helpful 👍

  • 1/5 Jeanne M. 6 months ago on Google ‱ 5 reviews
    Unfortunately, I share the opinions of other customers
. Staff more than unpleasant, not making themselves available for information. The brand is superb, but this store should be avoided ⚠
    1 person found this review helpful 👍

  • 1/5 CĂ©line C. 4 years ago on Google
    (Translated by Google) Particularly unpleasant welcome, unhelpful saleswomen. They seem to be disturbing them while they are chatting, reflections aloud while there are customers in the shop. Very unprofessional attitude. Otherwise we only find clothes almost. Disappointment. I shortened my visit. I do not recommend (Original) Accueil particuliĂšrement dĂ©sagrĂ©able, vendeuses pas serviables. On semble les dĂ©ranger pendant qu'elles papotent, des rĂ©flĂ©xions Ă  voix haute alors qu'il y a des clients dans la boutique. Attitude trĂšs peu professionnelle. Sinon on ne trouve que des vĂȘtements quasiment. DĂ©ception. J'ai Ă©courtĂ© ma visite. Je ne recommande pas
    1 person found this review helpful 👍

  • 5/5 awa n. 2 months ago on Google ‱ 15 reviews New
    I have been going to this store for years (my first daughter is now 7 years old!) and always the same warm welcome and the same availability. I always come across the same saleswoman at the checkout (brunette, bangs :)) who does her job very well and has easy contact with the children. Afterwards, there may be new employees who are not always friendly but we have to put that down to inexperience.

  • 1/5 Sergio S. 4 months ago on Google ‱ 7 reviews
    We order a desk chair. It’s impossible to assemble because the box doesn’t contain the proper pieces. I contacted with their costumer service but got no answer at all. Be aware with Verbaudet Spain

  • 1/5 Laurine S. 2 months ago on Google ‱ 6 reviews New
    Poorly run store, very little choice, unwelcoming salespeople. Disappointing, don't make the trip on purpose.

  • 1/5 jams b. 4 years ago on Google
    (Translated by Google) We are used to verbaudet shops but this one is serious. Following purchases we were offered for the birthday of one of our child (1 year old) a gift. Despite the changes the cashier really a grace did not want to offer the gift while her colleague told us to get it home. In short may be due to my 🧕 .... We plan to delete our account at home there is a new shop more professional than its thieves. The between help between us and no longer consume a boycott of profitable companies and then that's all (Original) Nous avons l'habitude des magasins verbaudet mais celui la c'est grave. Suite Ă  des achats on nous a offert pour l'anniversaire d'un de notre enfant ( 1 an) un cadeau. MalgrĂ© les changements la caissiĂšre vraiment une grĂące n'a pas voulu offrir le cadeau alors que sa collĂšgue nous a dit de le rĂ©cupĂ©rer chez elle. Bref peut ĂȘtre dĂ»s Ă  mon 🧕.... Nous envisageons de supprimer notre compte chez eux il y a une nouvelle boutique plus professionnel que ses voleurs. L'entre aide entre nous et ne plus consommer faire un boycott des entreprises profiteusent et puis c'est tout

  • 1/5 Albane M. 3 years ago on Google
    (Translated by Google) I placed an order on your site on September 1 for my maternity suitcase since I can give birth at any time and I have just learned that I will only receive my order next weekend, that is to say 20 days of waiting. It really isn't serious of you. I will therefore have to buy the products from your colleagues! (Original) J'ai effectué une commande sur votre site le 1er septembre pour ma valise de maternité puisque je peux accoucher à tout moment et je viens d'apprendre que je recevrai ma commande seulement fin de semaine prochaine, soit 20 jours d'attente. Ce n'est vraiment pas sérieux de votre part. Je vais donc devoir racheter les produits chez vos confrÚres !

  • 1/5 ClĂ©mentine M. 1 year ago on Google
    (Translated by Google) Store in a mess not possible. Not even a hello when we enter the shop, zero advice and they push me while I look at items to tidy up!! Unacceptable (Original) Magasin dans un dĂ©sordre pas possible. MĂȘme pas un bonjour lorsqu'on rentre dans la boutique, zĂ©ro conseil et on me pousse pendant que je regarde des articles pour faire du rangement !! Inacceptable

  • 1/5 Julien F. 3 years ago on Google
    (Translated by Google) Don't meet online ordering deadlines! (Original) Ne respecte les délais de commande en ligne !

  • 1/5 Hajar E. 1 year ago on Google
    (Translated by Google) Untidy, small store, cardboard everywhere. There are not enough items. That's a shame. (Original) Mal rangé, magasin petit, carton partout. Il n'y a pas assez d'articles. C'est bien dommage.

  • 1/5 Joceline C. 3 years ago on Google
    (Translated by Google) I bought morphologic medium girl pants. I wanted to exchange it for the same size Large. The new collection came out that there are already no pants size Large ???? And the saleswoman told me that this item is expired. (Original) J'ai achetĂ© un pantalon fille morphologic medium. J'ai voulu l'Ă©changer contre le mĂȘme taille Large .la nouvelle collection est sortie qu'il n'y a dĂ©jĂ  plus de pantalon taille Large ???? Et la vendeuse m'a prĂ©cisĂ© que cet article est expirĂ©.

  • 5/5 Christophe r. 3 years ago on Google
    C'est Noël tous les jours

  • 4/5 serge g. 7 years ago on Google
    (Translated by Google) Children's clothing (Original) VĂȘtements enfants

  • 3/5 Manon Mayra A (. 2 years ago on Google
    (Translated by Google) Very small store, very little to choose from. Not very suitable for parents with strollers and pregnant mothers. Afterwards it's an ordinary clothes shop, more than a childcare store. You just have to know it. (Original) TrÚs petit magasin, trÚs peu de choix. Pas trÚs adapté au parent avec poussette et à la maman enceinte. AprÚs c'est une boutique de fringues ordinaire, plus qu'un magasin de puériculture. Faut juste le savoir.

  • 4/5 StĂ©phane N. 2 years ago on Google
    (Translated by Google) Very good advice from the saleswomen to help me choose an outfit for a newborn baby! (Original) TrÚs bons conseils des vendeuses pour m'aider dans le choix d'une tenue vestimentaire pour un nouveau né !

  • 4/5 Sylvie B. 7 years ago on Google
    (Translated by Google) Good advice, nice clothes and shoes. (Original) De bons conseils, de jolis vĂȘtements et chaussures.

  • 2/5 Adeline L. 2 years ago on Google
    (Translated by Google) Few items in store. Not all sizes are there. My daughter was very disappointed not to find the t-shirts she had seen on the internet. I will not be going back. It is above all a relay point for order pick-up. Pity. (Original) Peu d'articles en magasin. Toutes les tailles n'y sont pas. Ma fille était trÚs déçue de ne pas trouver les t-shirts qu'elle avait vu sur internet. Je n'y retournerai pas. C'est surtout un point relais pour retrait de commande. Dommage.

  • 1/5 Coralie R. 2 years ago on Google
    (Translated by Google) The store is well laid out and pretty, but then the saleswomen
 Horrible! Hardly a hello, no smile and we feel that we are bothering them and that they do not want to be there at all. I won't be going back. (Original) Le magasin est bien agencĂ© et joli, mais alors les vendeuses
 Horrible ! A peine bonjour, pas de sourire et on sent qu’on les dĂ©range et qu’elles n’ont pas du tout envie d’ĂȘtre lĂ . Je n’y retournerai pas.

  • 4/5 Claire T. 7 years ago on Google
    (Translated by Google) Promotions regularly. Choice and quality (Original) Promotions réguliÚrement. Du choix et de la qualité


Call +33 4 81 49 10 70 Open on Google Maps

Amenities


  • Payments
    • ✓ Debit cards
    • ✓ Credit cards
    • ✓ NFC mobile payments
  • Accessibility
    • ✓ Wheelchair-accessible entrance
  • Service options
    • ✓ Delivery
    • ✓ In-store pick-up
    • ✓ In-store shopping

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