Well done, I enter the agency, the 2 women are quietly discussing their personal lives, and we clients are waiting while the agency is empty. To avoid any professionalism WITHOUT FORGETTING THAT NO ONE EVER ANSWERS THE PHONE!!!!!

The staff is not very welcoming, bordering on disrespectful to the customers. frankly stressful. No empathy, no friendliness in the agency in Lyon on the docks as in the boat it's the same. Please make an effort to respect us travelers on Algeria crossings. Also ask travelers to make the effort, especially for cleanliness, hygiene and physical and car jostling. I don't know the other destinations for an opinion

Modern space suitable for wheelchairs for disabled people, good reception. I am satisfied with the offers of this agency

The hostess was very unwelcoming. It works according to their knowledge, they want to answer you, it's been twice I've gone for a quote I won't come back to this agency in Belle Cour Lyon, I think it's a shame. She should change her behavior with customers because I'm coming to pay for my ticket, it's not free.

(Translated by Google) No response to the request to cancel my trip sent more than a month ago and not counting reminders. I understand the context but I am waiting for your refund. It is the last time I go through this agency! I allow myself to respond here to your return that cannot do it directly below: it was the address indicated in your covid return email. I was told that my email had arrived in spam ... you are more reactive to respond to (bad) google comments. (Original) Aucune réponse sur la demande d annulation de mon voyage transmise il y a plus d un mois et sans compter les relances. Je comprends le contexte mais j attends votre remboursement. C est la dernière fois que je passe par cette agence! Je me permets de répondre ici à votre retour ne pouvant le faire directement ci-dessous : il s agissait de l'adresse indiquée dans votre mail de retour covid. Il m a été dit que mon mail était arrivé dans les spams... vous êtes plus réactif pour répondre aux (mauvais) commentaires google..

(Translated by Google) Hello, Unfortunately my opinion will not please but I share my experience with an advisor who for me makes me very clearly regret our ticket purchase from this agency because We had to modify our tickets for this summer and our request was managed by a certain Manel, very very disagreeable, haughty and not knowing how to be with customers. We have clearly seen that the health situation penalizes the agents but we all have our concerns, that does not mean that we have to be unpleasant! Last time I book. (Original) Bonjour, Malheureusement mon avis ne va pas plaire mais je fais part de mon expérience avec une conseillère qui pour moi me fait très clairement regretter notre achat de billet auprès de cette agence car Nous avons dû modifier nos billets pour cette ete et notre demande a été gérée par une certaine Manel , très très désagréable, hautaine et aucun savoir-etre avec la clientèle . Nous avons bien clairement que la situation sanitaire pénalise les agents mais nous avons tous nos soucis ce n est pas pour autant que l on doit être désagréable ! Dernière fois que je réserve.

(Translated by Google) One star is enough or seen from the service offered never answers or phone I called several times never anyone answered me it's a total lack of respect but fortunately (Original) Une étoile sa suffit ou vu du service propose ne répond jamais ou téléphone j'ai appelé plusieurs fois jamais personne ne m'a répondu c'est un manque de respect total mais heureusement

(Translated by Google) My father-in-law took a ticket for the next Marseille Algiers crossing scheduled for October 25. My wife, who was accompanied by her 89-year-old dad, was received by an attentive and very professional hostess. She even stipulated in his file that he was in possession of a disabled person's card so that he could be helped during this crossing. For the moment, we cannot comment on the trip itself, however we confirm the excellent work of the hostess who received them. Have a good day. pronounce on the vo (Original) Mon beau père a pris un billet pour la prochaine traverser Marseille Alger prévue le 25 octobre. Mon épouse qui était accompagné de son papa âgé de 89 ans a été reçu par une hôtesse à l'écoute et très professionnel. Elle a même stipulé dans son dossier qu'il était en possession d'une carte d'handicapé afin qu'il soit aidé lors de cette traversée. Pour le moment, on ne peut pas se prononcer sur le voyage en lui même, cependant on vous confirme l'excellent travail de l'hôtesse qui les a reçu. Bonne journée. prononcer sur le vo

(Translated by Google) A big thank you to Mrs Saloua from Linéa Voyages Lyon 2 who gave us a very warm welcome and above all very good advice on the cruise stay we were looking for. We appreciated his professionalism. (Original) Un grand Merci à Mme Saloua de Linéa Voyages Lyon 2 qui nous a réservé un accueil très chaleureux et surtout très bien conseillé sur le séjour croisière que nous cherchions. Nous avons apprécié son professionnalisme.

Left this summer on the Daniel Casanova, wrecked boat no air conditioning in the room, the staff tell me not to complain, they tell me there are some it's worse, I'm wondering

A big thank you to Saloua for her welcome this morning at the Lyon Agency. Thank you also for his kindness, his empathy and his professionalism...it's rare these days. I also wanted to express my anger when I learned that this agency was going to close its doors next February. I hope Corsica Linea finds another place to serve these customers

Hello, I am very satisfied, always well received

Very good agency that listens to its customers. The prices A little expensive compared to the internet. Telephone calls are useless, since people never answer and that's a shame 😭. I completely understand that people are busy with customers, but however you could put a message on the answering machine that would give the reservation dates for different destinations and different means of transport. On this comment, I would say that people who work in the agency, luckily they are here 😃👍, see you soon.

(Translated by Google) I was welcomed by two young women He advised me well, on the crossing she was very nice Thanks a lot. See you soon for other destinations. (Original) J'étais bien accueilli par deux jeunes femmes il mon bien conseillé, sur la traversée elle était très sympa Merci beaucoup. À bientôt pour d'autres destinations.

(Translated by Google) It's a great team, very organized, they listen, although it was a very complicated period, but they managed well Highly recommend (Original) C'est super équipe très organisée ils sont à l écoute , malgré que c étais une période très compliqué mais ils ont bien géré Recommande fortement

(Translated by Google) Very good reception from the staff who are listening to customers Recommended to all I have been a customer for ten years (Original) Très bonne accueil du personnels qui sont à l écoute des clients A recommandé à tous Je suis client depuis dix ans

(Translated by Google) Serious agency, responds to emails and contacts you by phone. I recommend. Have a good trip ! (Original) Agence sérieuse, répond aux mails et vous recontacte par téléphone. Je recommande. Bon voyage !

(Translated by Google) I recommend this agency, the team is great, smiling, efficient and patient. (Original) je recommande cette agence, l'équipe est formidable , souriante efficace et patiente.

(Translated by Google) he never answers the phone (Original) il ne reponde jamais au telephone

(Translated by Google) Agency where I usually take my trips to Corsica. The girls are super advisers we are welcome. I noticed that there was a news, I was a little reluctant but in the end it is like the old super nice and which informed me well about the veC and propiano port crossings which are not still open. do not hesitate to go there if you want to find the quality of service, the answers to your questions, something we do not find on the internet (for my part, the absence of the port of vecchio)! (Original) Agence ou j'ai l'habitude de prendre mes passages pour la Corse. Les filles sont super conseillères nous sommes biens accueillis. J'ai remarqué qu'il y avait une nouvelle, j'étais un peu réticente mais au final elle est à l'image des anciennes super agréable et qui m'a bien renseigné sur les traversées de porto veC et propiano qui ne sont pas encore ouvertes. n'hésitez pas à y vous y rendre si vous voulez y trouver la qualité du service, les réponses à vos questions, chose que nous ne trouvons pas sur internet ( pour ma part l'absence la traversée de porto vecchio ) !

(Translated by Google) Always very well received by Nawelle and her advice. Customer for years and always so kind! I recommend the agency for this helpful and pleasant agent! (Original) Toujours très bien accueillie par Nawelle et ses conseils. Cliente depuis des années et toujours aussi gentille ! Je recommande l'agence pour cet agent serviable et agréable!

(Translated by Google) We have been regulars at the agency for years and have always been very satisfied with the services. The staff are professional and attentive. My dad, also a customer for 40 years, is very happy with it (Original) Nous sommes des habitués de l’agence depuis des années et nous avons toujours été très satisfaits des prestations. Le personnel est professionnel et à l’écoute. Mon papa également client depuis 40 ans en est très content

(Translated by Google) Unreachable by phone making appointments online never had a reminder how people who work open only in the morning and not on weekends !!!! Thank you for answering at least the phone even if I understand that those who move have priority but those who cannot go on site not pro not to answer them What is your email address that I can write to you, I can't find it anywhere?? (Original) Injoignable par téléphone prise de rdv en ligne jamais eu de rappel comment font les personnes qui travaillent ouvert que le matin et pas les week-end !!!! Merci de répondre au moins au téléphone même si je comprends que ceux qui se déplacent sont prioritaires mais ceux qui ne peuvent pas se rendre sur place pas pro de ne pas leur répondre Quelle est votre adresse mail que je puisse vous écrire je ne la trouve nulle part??

Frankly, your prices are exorbitant. you are profiteers. The prices you are offering are almost a steal. You should be ashamed . I have been a customer of SNCM since you took over. Your prices are not justified and are only increasing. In any case, I'm not ready to travel anytime soon until you lower your prices. Pass the message on to your business manager.

Cancellation of my boat ticket without warning I got the ticket very expensive, they sold it to other customers No refund of the deposit, they forced me to take another more expensive ticket from them to be able to benefit from the deposit, this ticket does not meet my expectations! But I have to take it! A big discrepancy in words between the agency and the lineacorsica company! The manager is arrogant, dishonest, and not at all commercial I'm getting screwed with them! Attention