Rude salespeople! I ask for information on promotions, a bitter response, huffing and asking me to go see another saleswoman. This other saleswoman replies, “Um, look for you, I’m not going to do it for you.” The saleswomen at the cash register criticize the customers out loud, in front of the other customers who are waiting in line to pay... Big lack of professionalism!

It's really a shame that the employees are laughing out loud, making fun of the customers (at least that's what was said during my checkout) and talking to each other as if we didn't exist. I would have liked more consideration. A lack of professionalism and moreover, for a customer advice brand, no one took the step of coming to help me even though I stayed 10 minutes in front of the department and seeing them laughing as much as they could, I didn't allowed to disturb them.

(Translated by Google) Even though the saleswomen are nice, every time I buy something from this store I am always disappointed when I come home. The advice given to customers who buy should be less expeditious because I have found myself many times buying the wrong size items or the like, because of a saleswoman who did not know how to do it. Last week, the young man made it clear to me that I could return the item in the original packaging to be refunded if it was not okay. Obviously, again it was not right, and when I came back to get a refund (or an exchange), I was told that it was not possible and that they never gave a refund or a refund. exchange on tights. No commercial gesture, nothing, apart from telling myself that this is the "procedure". Train your teams so that your salespeople do not tell us anything. (Original) Même si les vendeuses sont gentilles, à chaque fois que j'achète quelque chose dans cette boutique je suis toujours déçue en rentrant chez moi. Les conseils donnés aux clients qui achètent devraient être moins expéditifs car je me suis retrouvée bien des fois à acheter des articles de la mauvaise taille ou autre, à cause d'une vendeuse qui ne savait pas y faire. La semaine dernière, le jeune homme m'avait bien précisé que je pouvais rendre l'article dans l'emballage d'origine pour être remboursée si ça n'allait pas. Evidemment, encore une fois ça n'allait pas, et quand je suis revenue pour me faire rembourser (ou bien un échange), on m'a dit que ce n'était pas possible et qu'ils ne faisaient jamais de remboursement ni d'échange sur les collants. Aucun geste commercial, rien, à part me répéter que c'est la "procédure". Formez vos équipes afin que vos vendeurs/euses ne nous disent pas n'importe quoi .

Correct

Unacceptable service: I buy leggings the day before Black Friday because the saleswoman assures me that there will be no sale on this product! Except that on Black Friday, these leggings are on sale. I'm calling the store to get an explanation for this lie. Another saleswoman offers me a commercial gesture. So I go back to the store but ultimately no commercial gesture, no apology. The sellers are hateful.

I am made to create a loyalty account, telling me that I will have reductions during the year thanks to it and that my purchases will be integrated into it... Today, without a receipt, I wanted to make a return, but they told me it was impossible.... I will never set foot in this store again

The saleswomen are really unpleasant... I asked for advice and I was brushed off as if I wasn't welcome... They talk among themselves and don't take care of the customers, they laugh and make fun previous customers in front of everyone. It's a shame, frankly.

(Translated by Google) I bought a pair of tights a week ago, when I put them on they ripped. I took them to the store, to see if we could change them (or not) The girl at the entrance told me that it was not possible, because 1- she uses the tights every day and they never tear (so I was lying) and 2- she was going to have problems with her managers if she made the change. So beyond the no change policy, I don't like the way I've been treated to you. (Original) J’ai acheté un pair des collants il y une semaine, au moment de les mettre ils se sont déchirés. Je les ai amené en boutique, pour voir si on pouvait les changer (ou pas) La fille à l’entrée m’a dit que ce n’était pas possible, car 1- elle utilise les collants tous les jours et ils ne se déchirent jamais (donc je mentais) et 2- elle allait avoir des problèmes avec ses responsables si elle faisait le changement. Donc au delà de la politique de non changement, je n’apprécie pas la façon dont je t’ai été traité.

(Translated by Google) Shop too small compensated by the kindness and competence of the saleswomen. (Original) Boutique trop petite compensée par la gentillesse et compétence des vendeuses.

Dissatisfied with my customer experience when returning the product to the store. They refuse to reimburse me by credit card, the payment method that I used to purchase their product. No goodbye, no smile… I will order online next time if necessary.

Very kind salespeople and very good advice whether for beach items or others. It's always a pleasure when I enter this store, not only for the enormous choice of items but also to feel so well received, which helps me make purchases and come back for more.

I don't often put a rating or comments but the rating of this Calzedonia is not deserved in relation to my experience in the store. I received good advice when I needed it and I received the payment straight away without waiting. The saleswomen are polite. I'll be back.

(Translated by Google) Check-in to pay for my purchases. There incredible I discover a cashier and her colleague in full discussion, talking about bonuses, wages and pants!!!! After 7 minutes of waiting I dared to express my dissatisfaction and for only answer I got "no but we are talking about our work!" but whatever the customer must be a priority and it is unacceptable to have to wait until these ladies have finished their discussion as uninteresting as they are! To flee! (Original) Arrivée en caisse afin de régler mes achats. Là incroyable je découvre une caissière et sa collègue en pleine discussion, parlant primes, salaires et pantalons!!!! Au bout de 7 minutes d’attente j’ai osé exprimé mon mécontentement et pour seule réponse j’ai obtenu « non mais on parle de notre travail! » mais qu’importe le client doit être une priorité et il est inacceptable de devoir attendre que ces dames aient terminé leur discussion aussi inintéressante qu’elles ! A fuir!

(Translated by Google) Big choice. many sizes for pants. Friendliness of the saleswomen. Fantasy and classic. (Original) Grand choix. nombreuses tailles pour les pantalons. Amabilité des vendeuses. De la fantaisie et du classique.

(Translated by Google) Small store with a limited choice but always well stocked (Original) Magasin petit avec un choix restreint mais toujours bien ranger

(Translated by Google) Place where I like to go because I am sure to always find improbable socks or socks and very good quality leggings too early. My fetish store and always well received (Original) Endroit ou j'aime me rendre car je suis sur de tjr trouver des chaussettes ou soquettes improbable et des legging aussi tt de tres bonnes qualitees. Mon magasin fetiche et tjr bien accueilli

(Translated by Google) Please don't judge and look a customer up and down when she says no to your loyalty program. 1st and last time in a Calzedonia.. (Original) Merci de ne pas juger et de regarder une cliente de haut en bas quand elle a vous dit non à votre programme de fidélité. 1re et dernière fois dans un Calzedonia..

(Translated by Google) Thanks again to the saleswoman for saving my life for a swimsuit this season!!! Seller at the top and very attentive! Really thank you thank you! (Original) Merci encore à la vendeuse de m’avoir sauver de la vie pour un maillot de bain en cette saison !!! Vendeuse au top et très à l’écoute ! Vraiment merci merci !

(Translated by Google) Do not practice the prices displayed!! Let's say labeling error!! (Price indicated on the product itself) However, article L133-2 of the consumer code stipulates that the seller is required to sell the product at the most advantageous price for the customer in the event of a misunderstanding. (Original) Ne pratique pas les prix affichés !! Sois disant erreur d’étiquetage !! (Prix indiqué sur le produit en lui même) L’article L133-2 du code de la consommation stipule pourtant bien que le vendeur est tenu de vendre le produit au prix le plus avantageux pour le client en cas de quiproquo.

(Translated by Google) Very nice shop with a large selection, do you think it's very nice (Original) Très belle boutique avec un grand choix,le penses-tu très agréable

(Translated by Google) I find it shameful that in 2022 the door remains open all day when it is 5 degrees outside, and the heating is surely 25 degrees inside.... Thank you for taking responsibility!!! (Original) Je trouve ça honteux qu'en 2022 la porte reste ouverte toute la journée alors qu'il fait 5 degrés dehors, et que le chauffage est sûrement à 25 degrés à l'intérieur.... Merci de vous responsabiliser !!!

(Translated by Google) Well organized little store. A crazy world but despite this the saleswoman was available and informed us well. (Original) Petit magasin bien agencé. Un monde de dingue mais malgré cela la vendeuse été disponible et nous a bien renseigné.

(Translated by Google) Incredible and deplorable…! We had the unpleasant surprise of being received by a rude, contemptuous and haughty saleswoman who laughed at her colleague after my daughter and I asked her to show us the brown tights: "no, but I'm dreaming This is the 1000th time I've been asked this today and it's all because of a video on TikTok." After politely putting it back in place and despite her efforts to catch up, I headed to the cash register to return an item. The cashier, no other term can describe her, just as unpleasant and rude, naturally refused the refund and told me without any tact that it was indicated on the receipt. I rushed to find a replacement item since it was obvious that I would not set foot in this store again. I obviously intend to report back on my experience at the Calzedonia brand. (Original) Incroyable et déplorable…! Nous avons eu la désagréable surprise d’être reçue par une vendeuse impolie, méprisante et hautaine qui s’est esclaffée auprès de sa collègue après que ma fille et moi lui avons demandé de nous montrer les collants de couleur marron : « non mais je rêve c’est la 1000ème fois qu’on me fait cette demande aujourd’hui et tout ça à cause d’une vidéo sur TikTok ». Après l’avoir remise poliment en place et malgré ses efforts pour se rattraper je me suis dirigée vers la caisse pour retourner un article. La caissière, aucun autre terme ne saurait la qualifier, tout aussi désagréable et impolie, a naturellement refusé le remboursement et m’a indiqué sans aucun tact que c’était indiqué sur le ticket de caisse. Je me suis empressée de trouver un article en remplacement puisqu’il était évident que je ne remettrais pas les pieds dans ce magasin. Je compte bien évidemment faire un retour de mon expérience à l’enseigne Calzedonia.

(Translated by Google) Superb seller, friendly, smiling and attentive. (Original) Superbe vendeuse, sympa, souriante et attentionnées.

(Translated by Google) Very good team and full of great articles! (Original) Très bonne équipe et pleins de supers articles !

(Translated by Google) Seller listens, we are always well advised. Very clean and well stocked store. (Original) Vendeur(se) a l'écoute ,nous sommes toujours bien conseillé. Magasin très propre et bien achalandé.

(Translated by Google) I came to the Calzedonia store on rue de la République to buy a swimsuit. I was very well received and informed by Lucile, who directed me to a swimsuit that I love, it is superb. Lucile is very competent and very smiling. (Original) Je suis venu dans le magasin Calzedonia de la rue de la république pour l’achat d’un maillot de bain. J’ai été très bien reçu et renseigné par Lucile, qui m’a orienté vers un maillot de bain que j’adore, il est superbe. Lucile est très compétente et très souriante.

(Translated by Google) Counselor who went out of her way to find me a bathing suit, they are put away at this time. Many thanks to her and her colleagues. (Original) Conseillère qui a fait tout son possible pour me trouver un maillot de bain, ils sont rangés à cette époque. Mille mercis à elle et ses collègues.

(Translated by Google) Particularly disagreeable cashier saleswoman, even rude (no hello) for ignoring my request and answering without looking at me with "it's Calzedonia's policy, it's not me who did it". Disrespectful attitude. (Original) Vendeuse caissière particulièrement désagréable , voir impolie (pas de bonjour) de tenant pas compte de ma demande et répondant sans me regarder par "c'est la politique de Calzedonia, c'est pas moi qui l'a fait". Attitude irrespectueuse.

This calzedonia does not deserve the negative comments it has!! The saleswomen are adorable and smiling, the quality of the tights is very good, you shouldn't be surprised that they slip if you buy 15 denier, it's logical....shocked to see the behavior of some haughty customers in their face. to the sellers. In any case, go there with your eyes closed!!